Coolant problem I was told blown head gasket and had to replace entire motor for 9,000

- Collierville, TN, USA

Brought vehicle to dealership for service on a shifter boot recall. The check engine light first came on when we gave the vehicle to the Dealership, and they said there was a misfire on Cylinder #2. Due to this, the entire engine was replaced with 85,000 miles as per a Technical Service Bulletin. This damage was due to a defective design and luckily, we did work with Ford corporate to get the price down since the vehicle was out of warranty. Never had any signs of an issue until one day in April 2024 when the engine started running rough when started up in the driveway. It was rocking the vehicle side to side. Just received the vehicle back this week with a new engine. Please let me know if any additional information is needed.

- Saint Johns, FL, USA

My check engine light came on but it was driving fine and we checked all of the fluids and everything was okay and the light went off and then two days later I had a alert pop up while driving that my engine was hot and overheating pull over to find that I have no coolant randomly and we don-??t know where it-??s going. Had it looked at and they couldn-??t figure out where it was going either. Two weeks pass and I-??m driving on the highway and my car starts shaking and the check engine light is flashing while white smoke is blowing out from exhaust and from under my hood and had to call 911 because I thought my car had caught fire. Pulled over to find all of my oil all under my car and all on the ground. Had the car towed back home so I could take it to the shop as the incident happened on Memorial Day. The shop looked at it and figured it was my head gasket valve covers so I had that replaced just for oil to still be leaking and now come to find out that it-??s seaming to be my cylinder has gone out along with multiple other issues. Finding out that ford knows about this issue with these vehicles irritates me even more. The car is still in shops a month later.

- Guthrie , OK, USA

The contact owns a 2018 Ford Edge. The contact stated while attempting to start the vehicle, there was a misfire and the check engine warning light illuminated. The vehicle was taken to the dealer where it was first diagnosed that a tune-up was needed then the vehicle was diagnosed as a failure with oil leaking into the head gasket, and the engine needed to be repaired. The final diagnostic test determined that the engine block was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 72,000.

- Cleveland, TX, USA

2018 Ford Edge 2.0l ecoboost engine exhibits a low coolant level, white exhaust smoke is white and/or a runs rough condition with illuminated malfunction code P300 Cylinder 3 misfiring. Level gets so low that the engine will overheat, and we shut the car down. After cooling we fill the over fill reservoir back up. This lasts for 1.5 to 2 weeks. No visible leaks anywhere.

- Elizabethtown, KY, USA

Coolant intrusion into cylinder number 2. Engine runs really rough and we cannot drive it until we get the engine replaced. A KNOWN issue that ford isn't covering even though they released a TSB stating it is a manufacturer defect because they made the cylinder walls too thin between cylindersnumber 2 and 3. Myself and who knows how many others are out $5000 to $9000 for repairs on vehicles we still owe a lot of money on. Some of these failures have lead to engine fires. Now I have a $40k car in my garage I can't drive for fear of fire and have to spend a fortune to fix. Please make ford own up to this and fix our vehicles!

- Hopkins, MI, USA

My check engine light came on and I got my car scanned & it said it was my ignition coils & my spark plugs which I got fixed check engine came on again and it looks like my coolant was low so I filled it up & it came on again now I have smoke coming out the back of my car so it seems to be leaking. I-??ve read online about the coolant issues. My car only has 60,000 miles.

- Lyons, IL, USA

Coolant leaking possibly into the cylinder 1 causing the engine to violently rough idle while in drive m

- Sewell, NJ, USA

Recently, I purchased a 2018 Ford Edge from an outside dealership. I have been dealing with a misfire since November of 2023. A few days after I got the car the engine light came on, the dealership I bought it from supposedly "fixed" the car three times. First time was a bad coil in cylinder 1 thought it was fixed a few days later engine light comes back on I go to O'reilly's to get a free diagnostic check and it says misfire cylinder 1 so i take it back to them they say someone over lubed some parts putting it back in, they fix it. Now after this second time around is when I start noticing my coolent is disappearing and then a few days go by engine light comes back on and now im starting to feel thw miafire slightly so i let them know thinking it could be why im having a misfire. so i take it back in this time it was a clogged full injector in cylinder 1 and then they also check my coolent but i got charged for that "seperate" diagnosis they couldnt find anything leaking or any back head gasket so thought it was all good to go then a week goes by and the engine light comes back on now this time i tell them and thwy have me take it do a different shop for a second opinion, and they found coolent leaking into my cylinder 1. I called Ford to let them know because I am aware that this particular 2.0L ecoboost engine is under recall in a lot of cars and when i looked it up it said that 2015-2018 forde ege models qualifyfor this 2020 ford ecoboist engine recall but the ford service lady said they will not help me because my specific VIN number is not included in the recall, but for my safety and the fact that the engine was under recall I beleave they should fix my car.

- Muskegon, MI, USA

Check engine light came on and took to dealership. Diagnostic revealed that coolant was leaking onto the engine. Car is 6 years old and was told this was a known problem with Ford, who have since corrected it but is not offering anything for known problem in engine in older models.

- Hebron, KY, USA

Coolant is being used up but not leaking anywhere on the ground. It is mis-firing. It has run out of coolant - with NO leak found anywhere. Check engine light comes on and goes off. Looks like the Ford Fusion Recall Issue but there is no recall on my VIN. I cannot afford to repair this defect. Can you do anything to assist my 2018 Ford Edge with its internal coolant leak?

- Redlands, CA, USA

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact arrived at his destination and checked the engine and noticed that the coolant level was low. The contact refilled the coolant reservoir and upon starting the vehicle noticed white smoke coming from the exhaust pipe. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle had a misfire and determined that the spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred, and the check engine warning light illuminated, and a large amount of white smoke was coming from the exhaust pipes when the vehicle was started. The contact researched online and related the failure to coolant intrusion into the cylinder block. The contact had not taken the vehicle to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 71,000.

- Montevideo, MN, USA

I have a 2018 Ford Edge SEL with 36,460 miles on it. Problem began a few months ago on startup, engine would shudder for a few seconds then clear up, no check engine light came on. A few weeks later I experienced the same issue but the engine light came on! The repair shop changed the ignition coil, the spark plugs and the #2 cylinder injector! Vehicle ran well for a few weeks. While driving on [XXX] in Virginia the engine misfired and the check engine light came on, I found a Ford Dealership nearby and had them do a diagnostic check on the engine! I was informed by the service manager that the problem was -??coolant intrusion-?? in the #2 cylinder! He provided me with the technical service bulletin #22-2229 which clearly states that to correct the problem -??the long block engine assembly-?? must be replaced! Price quoted for this repair was $7,000 plus labor! My local dealership filed a claim with Ford, waiting to hear back from them, not holding my breath! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Baldwin , NY, USA

I own a 2018 Ford Edge Titanium with a 4 cylinder 2.0 Liter engine. After experiencing check engine light my local dealer stated I need a new engine because of a defect that causes coolant to leak into the engine-??s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure. The car does not run now and is parked. I HAVE READ SAFETY ISSUE REPORTS FROM MANY OTHER PEOPLE WITH THIS PROBLEM THAT HAS LEAD TO THE ENGINE MISFIRING BADLY CAUSING LOSS OF POWER AND CONTROL OF THE VEHICLE AND ALSO SOME CASES OF VEHICLE CATCHING FIRE.

- Dannebrog, NE, USA

Engine light came on. Running rough. Low engine coolant. Dealer said code was a misfire in Cylinder #2 and coolant was leaking into cylinder #2. Said engine needs to be replaced for $8300.

- Dallas, GA, USA

Coolant is leaking into cylinder 1 causing the engine to fail and needing to be replaced

- Lomira, WI, USA

I have a 2018 Ford edge SEL with the 2.0 ecoboost engine in it that I just bought June 3rd, 2023. The engine light came on a couple weeks ago, so I took it to the dealership that I bought it from and found out the engine is bad because of coolant leaking into one of the cylinders. Upon further research I found that this is due to a design flaw in the engine by Ford but Ford has not recalled this engine. However Ford has recalled the 1.0 engines along with a couple others. I feel Ford should also recall the 2.0 ecoboost engine because this has been an ongoing issue for many people and the customers shouldn't have to pay for a new engine when it is a defective design that Ford even knows about but hasn't done anything

- Fort Atkinson, WI, USA

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking. An unknown message was displayed, and the check engine warning light was illuminated. The contact checked the coolant level and discovered that it was empty. The contact added coolant to the coolant reservoir; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #4, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 42,800.

- Las Vegas, NV, USA

I had my car serviced. I drove less than a mile and noticed the check engine light was on. I called the dealer to see if they could check it as I had to drive 120 miles round trip for a doctor-??s appointment that day. I was told it indicated a misfire but not to be concerned; I was told it was ok to drive. They cleared the error message and told me I was good to go. The check engine light came on sporadically for a week then stayed on permanently. I called on a Friday and got it in for diagnostics the following Monday (2 weeks from servicing date.) I was told after diagnostics that the coolant was low and they needed 2 hours to remove a spark plug and check cylinder 3. I was advised that they had seen this issue previously on other Ford vehicles and it was not a cheap fix if what they suspected was happening. The Service department later confirmed there was a coolant intrusion (coolant was leaking into cylinder 3.) I was told that this has been an issue for Ford and they have redesigned the block so this can no longer happen. It would just be a matter of time before the engine would be ruined on my vehicle (2018 Ford Edge with slightly over 52000 miles.) Ford knows they have a problem with the design of the engine of the 2018 Ford Edges but they are handling each vehicle individually instead of voluntarily fixing all of them. I do not have an extended warranty so they may offer some financial assistance for the repair but if I had warranty coverage it would be entirely covered. They are pricing assistance based on warranty coverage. Ford knows they have a problem; they have redesigned the engine to eliminate the coolant intrusion. A new redesigned engine is what the dealer would put in my vehicle.

- Gladbrook, IA, USA

2018 Ford Edge, well maintained, 67k miles. Coolant is leaking into Cylinder 4 through is microhole that can cause the engine to explore. The dealership quoted me nearly $11,000 to fix. The car according to Kelley Blue Book is worth that much. This care should be recalled IMMEDIATELY. There is a class action lawsuit against for for this very problem. It is not safe and ford is totally scamming customers out of money based on a manufacturing defect.

- Kihei, HI, USA