Transmission has had the lumpy shifting issue at lower speeds/gears since we bought it used from a local Ford Dealer. This appears to be a common problem if the reports in various internet forums is to be believed. PCM was upgraded, didn't help. Now the lumpiness has increased to bucking, making the car close to undriveable. In addition when accelerating hard there is a considerable delay in actual increased movement, almost caused a wreck at one point.

- Chico, CA, USA

Vehicle has 85K miles and shudders at 10-30 mph. Powertrain malfunction/Reduced Power warning light comes and goes randomly. Recently got Service Engine Warning stating torque converter clutch failed to apply. Diagnostic ran stating torque converter solenoid needs to be replaced. Have seen other owners with same make/model that have same issue or have had complete transmission failure or replacement.

- Crowley , TX, USA

The transmission has gone out at 111,000 miles. We had taken it to the dealer for it dying without warning and losing power like it wasn-??t getting fuel. They put a sensor in it and said it was fixed. When we left the dealership it seemed fine but in a few days the whistling came back. Ford wants $9800 to fix the same problem in other 2019 but my VIN is not on the recall list. The Edge was jerking and shifting hard. Going forward when it was in reverse which are the same problems the recall on other 2019 Ford Edges. I am asking that you review this matter as I have found hundreds of people not being compensated by Ford-??s unsafe design for the transmission in the 2019 Ford Edge vehicles. When I spoke to the dealer and Fords customer service, they basically said it was my problem not theirs. Ford wants $9,800 to repair it The transmission went out on June 1, 2025, after coming home from church.

- St James, MO, USA

The contact owns a 2019 Ford Edge. The contact stated while driving at undisclosed speeds, the accelerator pedal was depressed; however, the vehicle hesitated and shuddered violently before accelerating. The contact stated that there were no warning lights illuminated. The contact had taken the vehicle to a local dealer and was advised that an anti-shudder additive was added to the transmission; however, the failure reoccurred. The contact stated that the failure also occurred after the vehicle was stopped and the accelerator pedal was depressed. The vehicle was taken back to the same dealer to be diagnosed, and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

- Pigeon, MI, USA

The 8F35 transmission has started shuddering and jerking around 30-45 MPH. It makes accelerating on roads and highways very dangerous as the vehicle is hard to control. The shuddering and jerking is getting progressively worse. Took the vehicle in for TSB 21-2389 which reportedly addresses the issue, but it did not resolve it. Now Ford is quoting me $10k to replace the transmission. There are thousands of Ford owners with both the 6F35 and 8F35 transmission running into the same issue and being quoted thousands of dollars for a faulty transmission. Please please please do something to stop this mispractice.

- Plano, TX, USA

The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH, there was shuddering coming from the engine while shifting gear. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that a transmission flush was needed, and turbine sensor needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.

- Sibley, IA, USA

At less than 60000 miles, the car began to shutter at lower speeds. It is the torque converter. Everyone that I have spoke with has the same issues.

- Ligonier, PA, USA

Torque converter Transmission! The whole car shudders when going from 10mph to 25/30mph. Shudder/shaking while accelerating Low mileage @ 67k miles

- Leonardsville, NY, USA

The Torque Converter has gone bad in my 2019 Ford Edge with only 78k miles on it. After doing some research, discussing with 3 different mechanics (a dealer and 2 private transmission mechanics) it is a known issue that the torque converters go bad on these vehicles.

- Youngwood, PA, USA

The contact owns a 2019 Ford Edge. The contact stated that while shifting gear or during acceleration, there was an abnormal grinding sound coming from the vehicle. There was no warning light illuminated. The contact stated that while driving 55 MPH, the vehicle stalled, and the contact was forced to pull over. Upon restarting the vehicle, the transmission warning light illuminated. The contact drove in LIMP Mode to an independent mechanic and was informed that the transmission needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 20V550000 (Power Train); which was linked to the failure. The vehicle was not repaired. The failure mileage was approximately 34,000.

- Neosho, MO, USA

Transmission is sluggish, seems to be slipping starting off up to 25 mpg or so. Ford dealer says the torque converter is bad and recommends a complete transmission replacement

- Hudsonville, MI, USA

My torque converter needs replaced and my car could have transmission failure any time. The part is on back order. There are many people experiencing the same issue I am with the same transmission. It has been confirmed by a dealer.

- Midland , MI, USA

The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH, the vehicle jerked and vibrated and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle stalled; however, the contact was able to pull over to the side of the road. There were no warning lights illuminated. The contact stated that an unknown transmission message was displayed. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 100,000.

- Bronx, NY, USA

My torque converter is bad. They said I need whole new transmission. Cost is $10,000 and my car is worth $14,000. It-??s a 2019 ford sel 2.0 52,000 miles.

- Massillon, OH, USA

The contact owns a 2019 Ford Edge. The contact stated that while depressing the accelerator pedal, the vehicle sputtered before accelerating. The contact had to use excessive force to depress the accelerator pedal to the floorboard for the vehicle to accelerate as needed. There were no warning lights. The failure occurred intermittently while driving at various speeds. The contact stated that while driving at speeds of 70 MPH or higher, the RPM gauge only slightly moved; however, the vehicle failed to respond as needed. The contact stated that the spark plugs were replaced; however, the failure became persistent. The vehicle was taken to the dealer who diagnosed that the torque converter and transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 116,000.

- Cleveland, OK, USA

6 months and 8000 miles over 5 yr 60000 mile warranty low speed shudder. Torque converter replaced $4000 repair

- Hudson, OH, USA

Known issue with powertrain / transmission in this year & model /make. Told to me by my service advisor

- Whittier, CA, USA

1. The transmission/torque converter causes the car to shift randomly causing almost constant jerking motion especially between 10-40 mph. This tends to lead to reduced power output as the car is constantly shifting gears or stuck is an incorrect gear. Yes, it is available for inspection. This issue is described in TSB 21-2389, which I have had preformed on the vehicle by ford but did not fix the issues. 2. Safety is impacted by the shifting gear reducing the available power output and inconsistent speeds. 3. I have had it in with the Ford Dealership and an independent mechanic. Both could reproduce it. Ford updated the software per TSB 21-2389 which is supposed to address the specific problem, but it did not fix it. The independent dealer reset the control unit, but that also did not fix the issue. 4. Only the ford dealership and independent mechanic. 5. There are no warning lamps or messages.

- South Haven, MN, USA

Ford Edge has a major issue with their drive system pertaining primary to the power train/Transmissions/torque converter. Looking at the complaints on google, you will see that Ford is reluctant to address these issues even when they should be covered under warranty or extended warranty. The issue becomes a safety problem when trying to make a left-hand turn in front of oncoming traffic The vehicle may or may not accelerate in a normal matter resulting in a near miss situation. The vehicle has a tendency to stall/shutter due to issues between the torque converter and the transmission. The problem is known to Ford and their dealerships, but they are refusing to take the corrective action required to address the problem. This should be a mandatory recall. We have had my wife's 2019 Ford Edge at the dealership 6 time for numerous attempts to resolve this issue. It will be going back again this week for trip number 7. In the meantime, I am forced to purchase her another vehicle so that she has something safe to drive. I have been a loyal Ford customer for the past several years. The last 3 vehicles I purchase included an F150, Fusion and this edge. Ford needs to step up and correct this issue before someone is in a tragic accident.

- Townville, SC, USA

Transmission / Powertrain shudder in 25-45 mpa. There is service bulletein but that is not fixing the issue. Still issue is there after $1500 service. This is our second vehicle with same problem.

- Canton, MI, USA