Two instances now where I am driving vehicle start shuttering. Jerks then speeds up and selecting random gears. Checked fluid levels all fine. Had another incident on the freeway where I suddenly went from 70 mph to a screaming vehicle that rapidly slowed down to 30 mph. I was forced to idle back on the shoulder. Vehicle is back in the shop again.

- East Palatka, FL, USA

Transmission needs replacement after only 82,000 miles with regular oil changes and routine maintenance. Ford dealership quote $9600 plus tax for repair. It is unacceptable for Ford to manufacture and sell vehicles with known transmission issues. This could lead to myriad of safety issues.

- Birmingham , MI, USA

In my 2019 ford edge sel the transmission is slipping gears at a continuously inconsistent rate. It flutters from 2000rpm to 3000 rpm the entire time it is driven. Sometimes it will slip gears so bad my car will stop very harshly with a loud bang. There are no warning lights present. When driving on the highway and this happens it causes safety concerns because I am abruptly slowing down. The vehicle does not fully stop or turn off. The collision sensor has gone off when it happens. When driving at lower speeds the transmission flutter is at its worst. Normally when slowing down/ stopping at the stop sign or red light then accelerating when it-??s clear to continue driving. I have not had the vehicle inspected yet but my transmission is getting flushed next week to see if that helps while I can save up to buy a new one. This is a constant issue that randomly started a few weeks ago. I did not drive my car often but relocated and live an hour away from my job. Now that I-??m driving it more frequently it has developed some sketchy habits.

- Salida , CO, USA

The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle hesitated and stalled while depressing the accelerator pedal. No warning lights illuminated. The contact pulled over to the right side of the road, turned the vehicle off, then turned the vehicle back on, and the vehicle began to work as intended. The contact mentioned she drove a couple of miles at 35 MPH, the contact had to pull over a total of four times, exited the vehicle, detached the battery twice, and the failure persisted. The contact mentioned that while attempting to retrieve items from her open trunk, the trunk abruptly closed, causing her to become trapped. The contact attempted to open the truck with the key fob; however, was unsuccessful and started yelling, causing a bystander to assist. The bystander was able to manually open the trunk in order to release the contact from the entrapment. The contact sustained scratches and was sore from the incident however did not receive medical attention. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed that the torque transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred to the NHTSA Hotline. The approximate failure mileage was 100,264.

- Tomah, WI, USA

Purchased a 2019 Ford Edge that now has 62,000 miles. In April of 2025, the transmission started to stutter/slipping, shifting rough, and hesitate between 20 and 40 mph. Our car was not part of the Ford recall. Ford should repair this issue without charge.

- Toledo, OH, USA

The contact owns a 2019 Ford Edge. The contact stated while stopped at a traffic light and attempting to depress to accelerator pedal, the vehicle failed to respond as intended; however, after several seconds the vehicle worked as intended. There was no warning lights illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed with the same failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was referred by the manufacturer to report the failure to the NHTSA Hotline. The approximate failure mileage was 63,000.

- Excelsior Springs, MO, USA

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle shuddered abnormally and failed to properly accelerate. The contact stated that the failure was present while driving approximately 30 MPH before self-correcting. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 62,000.

- Bordentown, NJ, USA

Transmission stops working / does not engage. At low RPMs, heavy jolts. Safety concern. Dealer assistance not correcting to date.

- Auburn, AL, USA

Shuttering of gears & jumping had tss and oss sensors changed never fixed the issue. Vehicle has been well maintained with manufacturer guidelines. But now needs a transmission. Confirmed by transmission specialist. No warning lights or notice. Had it towed to shop due to being unsafe to drive. Vehicle went into limp mode

- Elizabeth City, NC, USA

The Start / Stop fuel savings system stopped working in 2021. The engine idles constantly whether the drives are long or short. Ford said they would fix the system when parts were available. No fix to date when I set an appointment for basic service.

- Sherman Oaks, CA, USA

The contact owns a 2019 Ford Edge. The contact stated while driving at slow speeds on several occasions, the vehicle started shuddering, and the RPM fluctuated while shifting gear. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the spark plugs, and the ignition coils needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was unavailable.

- Wheeler, WI, USA

Auto shudders at low speeds; 15-40 mph Dangerous car; revs high and low Told need new torque converter

- Newburgh , NY, USA

At around 44000 miles, the car shutters at low speeds while accelerating. It also seems to get worse the longer the car is being driven.

- Grand Rapids, MI, USA

Transmission/Torque converter is failing. The vehicle shudders at low speeds, it struggles to reach the speeds it needs making it hard to follow the flow of traffic or pull out into the road after coming to a stop. Brought the car in to a Ford dealership where they confirmed the issue, tried module reprogramming and tested again and confirmed it still was not fixed. There were no warning messages, the shuddering was first felt in mid to late May 2025, called on June 3rd 2025 to schedule an appointment with the Ford dealership, services performed on 6/18/25 and 6/19/25. Ford now stating the entire transmission needs to be replaced, the car is 6 years old with 75k miles.

- Jericho, VT, USA

Transmission lost fluid causing transmission to go bad. Ford has a recall on the transmission but not for my VIN

- Amery, WI, USA

The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH and while depressing the accelerator pedal, the vehicle hesitated and stalled. The contact stated that while accelerating 50 MPH or above, the vehicle started to work as intended. The check warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the crankcase hose needed to be replaced and the engine needed to be reprogramed. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced or rebuilt. The crankcase hose was replaced; however, the transmission was not rebuilt or replaced. The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. No additional assistance was provided. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 116,000.

- Sanger, TX, USA

This is an additional complaint, among all the others for the faulty transmission and/or torque converter. 72K miles and have had it a month and the rough shifting at low speeds issue has reared it's head.

- Cedartown, GA, USA

The transmission, particularly from 3 to 4 and some from 5 to 6 jerks. This is a continuing issue with this model. My shop has told me it was the Torque Converter and is common with 2019 Edges.

- Dothan, AL, USA

Transmission fluid full and black in color. Torque converter came apart which resulted in materials on dip stick and bad shudder shifting on the 1-2 and 2-3. dealership was fully aware of this issue. I went to the dealership several times requesting assistance with the shuddering issue, but was told that it would be several months before they could fix. Each service level states that the transmission should be checked, but I was told that due to the location of the dipstick that they do not check. There were no warning lights to indicate an issue, but the dealership did diagnose with the code: 61439 torque converter needs replacing

- Jacksonville, FL, USA

I bought my edge 19 days ago and now I-??m 16,000 dollars in debt, and my transmission suffered catastrophic failure. Previous owner had it serviced often and I serviced it as soon as I purchased it. Dealer won-??t take it back, and I-??m left paying $350 a month for the next 5 years, and I am not able to afford another car. I have zero transportation thanks to fords horrible 8 speed.

- Cortland , IL, USA