10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,064 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2019 Ford Edge:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #180

Nov 112024

Edge

  • miles
Verified transmission bucks/jerks and shudders also transmission whines under load. Monitored pids and verified torque converter slips when commanded on and support whine noise to be failing output planet carrier/pinion.

- Pittsburgh, PA, USA

problem #179

Dec 312024

Edge

  • miles
Dealership stating transmission needs to be replaced. Just had it serviced in December 2024. The replacemnt cost is $9,300. Not worth fixing. Vehicle was shifting hard then went into limp mode. Vehicle was towed.

- Belen, NM, USA

problem #178

Apr 092024

Edge

  • miles
Vehicle is exhibiting harsh engagement and hard shifting. No warning lights. Happens mainly between between 0mph to 30 mph. Can feel the car jerk. Ford Dealer confirmed hard shifts and jerking and found the issue with the torque convertor. Recommend transmission replacement. Car was only at 68k miles.

- Huntley, IL, USA

problem #177

Jan 032025

Edge

  • miles
vehicle shuddering at speeds between 25-40...vehicle has a little over 58k miles on it...found no recalls but numerous issues of same degree...Ford not wanting to take responsibility for bad product! Costing the owners thousands in repairs!

- Marion, IN, USA

problem #176

Aug 152024

Edge

  • miles
At approximately 55,000 miles the car started to experience transmission bucking/jerking at the lower range of the transmission gears. The car jerks back and forth until it reaches a speed of 45-50 mph. Ford has recognized the issue in this model and has issued several technical/service bulletins to the dealers including Service Bulletin 21-2081 in March 2021. Their only solution is to reprogram the transmission. I had this service completed by a local Ford dealer in September 2024. Reprograming did not totally solve the issue. About a week ago the car start experiencing more severe bucking and the range expanded to the 15-50 mph. Car has 60,000 miles on it. Acceleration is affected during this.

- Crandall, Tx, TX, USA

problem #175

Sep 122024

Edge

  • miles
My transmission has gone out 2 times. Once in the middle of a intersection. Almost got rearended. It has been at the dealership for 4 month, and they cannot get it right. No warning lamps or messages. Just hesitates, ad no power, then the transmisson blows up, and you cannot moethe vehicle. I have several repair orders

- Cody, WY, USA

problem #174

Nov 042024

Edge

  • miles
Slipping transmission, the torque converter clutch performance stuck in off.

- New York, NY, USA

problem #173

Nov 082023

Edge

  • miles
Vehicle was not shifting smoothly when driving it. This had been an ongoing issue but was getting worse, especially in low gears. No lights or identification. I brought it to the dealership and they identified that I needed to have the torque convertor replaced. They did a transmission overhaul. Identified there were still issues occurring and shifting was not smooth. Installed new pistons, pump, shaft. Overhauled the automatic transmission assembly. There were identified Ford TSBs for these issues. They identified debris in transmission fluid, removed transmission, flushed and rebuilt. My vehicle was in service for two months, so not sure exactly when it was resolved but I do know when it was dropped off. The service department kept me updated and I had a loaner, but this occurred over the holiday season.

- Valrico, FL, USA

problem #172

Nov 182024

Edge

  • miles
I own a 2019 Ford Edge sel with 56,675 miles and my transmission was diagnosed at a Ford dealership to be replaced. No engine lights came on. This problem would occur between 25 - 40 mph and was chugging and not being able to shift into the next gear.

- Mendon, MA, USA

problem #171

May 142024

Edge

  • miles
In May of 2024 Transmission downshifting hard at 35 mph as slowing down car milage was 67529. Took to dealer who performed diagnostics and verified a transmission problem; inspected fluid which was okay, performed TSB and reprogrammed PCM and reinstalled transmission strategy in module. Repairs done under warranty. Perform adaptive learn and noted it will feel different while driving for next few hundred miles. Six months later in November of 2024 transmission would hesitate, shudder, jerk between 20-40 mph and car mileage was 75937. Took back to dealer who did diagnostics, monitor PIDS and found the torque converter has failed causing shutter and also found the vehicle is flair shifting between gears. Checked fluid level and proper level is in transmission but fluid has meta debris. Dealer Service Representative advised it needs new transmission and would cost $800 or more to fix problem. Warranty expired at 72000 miles. We bought car new and had dealer perform all maintenance procedures and oil changes, etc. as noted in required maintenance schedule. We asked to speak with Service Manager who we saw in her office and we were told we'd need to make an appointment in late December or early January. We got no help from dealer or manufacturer, despite several technical service bulleting available at NHTSA showing transmission problems with 2019 Ford Edge. We finally got rid of the car but would say Ford Edges have definite transmission issues that may indicate a need for recall.

- North Dinwiddie, VA, USA

problem #170

Nov 062024

Edge

  • 54,000 miles
The contact owns a 2019 Ford Edge. The contact stated while driving at approximately 60 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The contact stated that upon depressing the accelerator pedal again, the vehicle responded as needed. The contact stated that the failure also occurred while depressing the brake pedal. Additionally, the contact stated that the transmission was downshifting unintendedly while driving. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 54,000.

- Belleville, MI, USA

problem #169

Oct 302024

Edge

  • miles
trans was shuddereing at 112000 miles replaced trans for 8000 dollars at dealership..new trans has 80000 miles on it and now shuttering when accelerating..trans needs replaced again..

- Schererville, IN, USA

problem #168

Jul 152024

Edge

  • miles
In 2019 Ford removed the Low gear option from the shifter dial. Customers were forced to manually shift using paddle shifters to access engine braking in steep grade situations. Current Ford TCM programming for 2019 and newer vehicles skips from first to third gear at 4mph, 900-1000 rpm, providing no engine braking ability in speeds below 25 mph when using paddle shifters. My vehicle manual states -??SelectShift does not automatically upshift, even if the engine is approaching the RPM limit, unless the accelerator pedal is at full travel.-?? Despite contradictions to how the Ford owners manual says my car should operate, the dealership says it-??s working as intended. I believe this violates NHTSA standard Section S3.1.2 of that states that -??[in] vehicles having more than one forward transmission gear ratio, one forward drive position shall provide a greater degree of engine braking than the highest speed transmission ratio at vehicle speeds below 25 miles per hour." Third gear does not provide more engine braking ability than Drive in speeds below 25mph. This is a safety issue which could lead to potential brake failure in long, steep grade situations and provides no engine braking ability.

- Mead, CO, USA

problem #167

Sep 192024

Edge

  • 81,000 miles
The contact owns a 2019 Ford Edge. The contact stated while driving approximately 40 MPH, the vehicle shuddered. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.

- Toms River, NJ, USA

problem #166

Nov 122024

Edge

  • miles
The Transmision hesitates and jerks while shifting at speeds from 25-40 mph. This is unsafe while pulling into traffic, and causes unnecessary wear on the drivetrain!. I have read about many others who have the same issues, with little help from Ford. We have an appointment at our Ford dealership. No warning lights light up when it acts up.

- Bismarck, ND, USA

problem #165

Nov 032024

Edge

  • miles
Transmission problem. Vehicle shudders while accelerating and cruising at highway speeds. No codes found, torque converter is shuddering between 1-300 rpms while accelerating and while cruising at highway speeds. This could cause catastrophic failure at any second. Reproduced and Confirmed by Ford Dealership. Has not been inspected by anyone else. No warning lamps or messages. 2 weeks prior there was a slight vibration when it shifted while accelerating that happened 3 times. Drove 400+ miles up to Syracuse NY fine. Drove back home and experienced massive shuddering when I was almost home. Dropped off car at local dealership that was thankfully within a few miles.

- Quarryville, PA, USA

problem #164

Oct 292024

Edge

  • miles
The contact owns a 2019 Ford Edge. The contact stated while driving 30-40 MPH and depressing the accelerator pedal, the vehicle jerked and lurched forward. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

- Earlysville, VA, USA

problem #163

Sep 122024

Edge

  • miles
The contact owns a 2019 Ford Edge. The contact stated that the vehicle stated that while driving at various speeds the transmission would feel as though it was slipping and the vehicle was struggling to remain in the desired gear. When driving at highway speeds, the vehicle would make a knocking noise without warning, and the warning lights would not illuminate. The vehicle was taken to the deaelr who diagnosed that the transmission had failed. The vehicle was not repaired. The failure persisted. The vehicle was taken to a certified mechanic who confirmed the transmission had failed. The transmission had been replaced. The manufacturer was made aware of the failure and opened a case regarding the failure. The manufacturer had referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 104,000.

- New Windsor, NY, USA

problem #162

Sep 162024

Edge

  • miles
Purge flow valve had replaced by Ford Service on 10/5/24. Car wouldn-??t start after getting gas. Check engine light came on. Code was Po496. Currently, upon acceleration @15-20 mph car starts jerking, buck, slipping, very hard to go hill. Took to Ford Service for diagnostic on 10/15/24. Told torque converter shuddering on PIDS. Recommend replacing torque converter @ a cost of $5200. Per, reviewing many complaints on this same model & yr many haven-??t had success with just replacing torque converter. It doesn-??t fix issue. Transmission had to be replaced. Ford does have a TSB 21-2389 that supersedes TSB 21-2081 out. It states cars with 8F35 transmission may have this issue due to the software in the power train control module. Instructing, to reprogram the PCM & the transmission solenoid strategy. After reviewing all complaints on this issue, this solution does not correct problem. I was also told by Ford service; this wouldn-??t fix the issue. From what I-??ve read the way this transmission is engineered will likely cause it to always do this. Because Ford Frankensteined the 6F35 (previous models) by inserting 2 gears in between existing ones, the transition from 1-2-3 will never be as fluid as 3-4, 4-5, and so on. Basically what is 1-3 on mine (8F35) is 1-2 on a 6F35. This quite frankly is a terrible transmission & only a matter of time before transmission goes completely out & someone gets killed. This year & model has numerous issues not listed here. Seems like as soon as warranty expires problems start popping up. Some issues pop up before warranty expires. This is getting dangerous & very expensive!

- Hanover, PA, USA

problem #161

Mar 012024

Edge

  • miles
We purchased our 2019 Ford Edge Titanium in March of 2022 with 71K miles on it from a local used car dealer. The vehicle was jerky in the lower speeds (up to 40 mph) - best described as if the transmission did not know what gears to go in, so it would jump back and forth, causing uncontrollable hesitations and accelerations - jumping back and forth between gears. The dealer said this was normal for the newer 10 speed transmissions and that it had to learn each new driver. At that time, there weren't reported issues online about these transmissions, so I accepted the dealers explanation as normal. The jerking and jumping between gears got worse and at 91K miles, the vehicle even stopped going in reverse, which made it even more dangerous. We replaced the transmission with another used transmission (believe 18K miles on it) and that one was even worse with the jerkiness and jumping back and forth, so we replaced it with another used transmission (believe 45K miles on it) which is now having the exact same issues. We have 95K miles on our vehicle and are now needing a 3rd transmission replacement. No safety warning lights came up. While it's a big inconvenience with the vehicle being constantly in repair, the bigger issue is the incredible safety issue with the hesitations and jumping in and out of gears, reverse not working, etc. that can put multiple people's lives in danger when the vehicle is not reacting and performing without hesitation. We have had close calls on crashes due to the transmission hesitations and jerky gear shifting and it distracts us from paying attention to the road, other vehicles, and pedestrians. We encourage anyone from NHTSA to contact us to talk through it, inspect the vehicle, and/or talk with our repair shop about these now common faulty transmissions. If bodily injury occurs due to known faulty transmissions, I would file a significant product liability lawsuit against Ford and the transmission manufacturer for their negligence.

- Owatonna, MN, USA

Read the next 20 complaints »