10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
12,597 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #12

Aug 202022

Edge

  • 70,000 miles
The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the occupants smelled fumes in the interior of the vehicle and began to experience adverse effects. No warning lights were displayed on the instrument panel. The vehicle was taken to the dealer, who failed to determine the cause of the failure. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V550000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the issue and a case was opened, and the contact was referred to the NHSTA Hotline. The failure mileage was 70,000.

- Marietta, GA, USA

problem #11

Jan 012023

Edge

  • miles
Vehicle jumps and surges forward when shifting in the lower gears.

- Norman , OK, USA

problem #10

Mar 152023

Edge

  • miles
Just bought this car not even a month ago. Drove less than 80 miles. After doing my actual behind the wheel test w highway patrol in the car (Missouri) I noticed the car shifting and jerking into gear as I'd accelerate from a stopped or parked position. No warning lights displayed at that time. Husband drove it this morning to work and did the same thing and now the wrench light is displayed. Being towed to the dealership on Monday since everything I've read says do not continue to drive.

- Mexico, MO, USA

problem #9

Jan 102023

Edge

  • miles
My daughter along with my son in law had parked the car under the carport, once parked they got out to get my grandchildren out, My son in law get the baby on the passengers side while my daughter the drivers. My son in law got his side and shut the door. My daughter takes a bit longer because my oldest grandboy has special needs and takes a little longer. Once she shut his door with the drivers door still open the car rolled back. The drivers door struck my daughters knocking her down to the concrete. She had to toss my grandson to get him clear of the car, His head also struck the concrete. The car then ran over my daughters upper right leg. the car proceeding down hill and across the street where it struck the house across the street. Police and EMS where called, at the time my daughter refused transport. I took her the the ER, nothing was broken but she had major contusions and pain, My grandson was taken by POV the the Children's hospital to have his shunt checked. After a couple days my daughter was still complain of a headache and eye pain, she went back to the ER where she was diagnosed with a concussion. The car is currently at the dealership

- Covington, GA, USA

problem #8

Oct 232022

Edge

  • miles
Husband was driving us home. Vehicle lost power, car started slowing down. Had to pull over to side of road. Car would restart but continued to die and would not change gears. 3 occurred for several hours. Got car towed to dealer ship. The next day car started ok. This could have caused an accident and could have killed somebody. Car is currently at dealership. Have not been told what is wrong at this time. Only have towing paper work at this time. Just received a call they says it-??s the fuel pump.

- Safford, AZ, USA

problem #7

Jun 152022

Edge

  • miles
Vehicle transmission bucks, jerks, and shutters when accelerating from 0-35 mph. This issue does not allow adequate acceleration when taking off from stop. Slippery road conditions can impact this problem. Problem was confirmed by Dick Smith Ford of Columbia SC on 8 July 2022. Dealership conducted an adaptive transmission learning software reset for $224. Issue has not been inspected by any other entity. There were no warning signs or lamps illuminated during this issue.

- Columbia, SC, USA

problem #6

Nov 022021

Edge

  • miles
Waiting in line at drive through and had my foot on the brake and my car surged forward hitting the car in front of me and they hit the car in front of them. I found no recall on my 2020 Edge titanium but this surge has happened before.

- Live Oak , TX, USA

problem #5

Jan 262021

Edge

  • 1,600 miles
Engine cut off while driving at highway speed in heavy dallas traffic. Required coming to complete stop to restart vehicle after crossing three lanes to reach shoulder of interstate. Dangerous. Daylight, mid day, clear weather conditions, had been driving 1.5 hours; mileage only 1,600. Dealer service dept ran computer diagnostics and no codes showed the problem. (numerous online forums have complained about this problem since back in 2005....very dangerous)

- Sulphur Springs, TX, USA

problem #4

Dec 282020

Edge

  • miles
Transmission gear disengage on reverse and some disengagement while driving. My vehicle is been more than a month on service and Ford sent some parts to be replace but the problem still. Why they don't send a new transmission and problem solved?

- Cayey, PR, USA

problem #3

Oct 282020

Edge

  • miles
Auto transmission shifts hard no matter if the stop engine button if off or on. Not smooth at lower speeds.

- Hernando Beach, FL, USA

problem #2

Sep 292020

Edge

  • 738 miles
Loss of power while driving in rush hour traffic. Couldn't maintain 40mph. Had to pull into parking lot and start walking before loss of power was driving 40 mph on city street in 60 degree weather

- Berkley, MI, USA

problem #1

Jul 192020

Edge

  • 32 miles
Low speed start jerky like trans can not find right gear only on low acceration under 25 mph

- Brandon, SD, USA