Technical Service Bulletins (TSBs) for the 2020 Edge are official communications between Ford & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    TRACTION CONTROL SYSTEM

    • TSB #SSM 49091

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179367

      Some 2019-2020 Edge/Nautilus vehicles may exhibit a false traction control or yaw control event. This may be due to software in the anti-lock braking system (ABS) module. Read More »

    BRAKES (PWS)

    • TSB #SSM 51261

      Date Announced:
      DEC 16, 2022
      NHTSA ID:
      #10228876

      Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    • TSB #TSB 20-2151

      Date Announced:
      MAY 07, 2020
      NHTSA ID:
      #10175886

      Some 2019-2020 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engines built on or before 24-Jan-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2282 stored in the powertrain control ... Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #SSM 51120

      Date Announced:
      OCT 06, 2022
      NHTSA ID:
      #10222788

      Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

    • TSB #SSM 50064

      Date Announced:
      AUG 25, 2021
      NHTSA ID:
      #10201034

      Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    SERVICE BRAKES, AIR:ANTILOCK

    • TSB #SSM 49091

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179367

      Some 2019-2020 Edge/Nautilus vehicles may exhibit a false traction control or yaw control event. This may be due to software in the anti-lock braking system (ABS) module. Read More »

    ENGINE (PWS)

    • TSB #SSM 49085

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179344

      Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various ... Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SSM 51665

      Date Announced:
      MAY 26, 2023
      NHTSA ID:
      #10236688

      Some 2021-2023 Ford and Lincoln vehicles equipped with a 2.7L or 3.0L engine may exhibit an upper engine thump/knock noise coming from the left cylinder head. Read More »

    • TSB #TSB 23-2049

      Date Announced:
      MAR 29, 2023
      NHTSA ID:
      #10233584

      Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may ... Read More »

    • TSB #SSM 51385

      Date Announced:
      FEB 24, 2023
      NHTSA ID:
      #10232482

      Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.0L engine may exhibit a repeat block heater failure. This may be caused by air in the engine cooling system. Read More »

    • TSB #TSB 22-2376

      Date Announced:
      OCT 24, 2022
      NHTSA ID:
      #10225444

      Some 2019-2022 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may ... Read More »

    • TSB #SSM 50485

      Date Announced:
      FEB 11, 2022
      NHTSA ID:
      #10208111

      Some 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2021-2022 Bronco Sport vehicles equipped with a 2.0L EcoBoost or 2. Read More »

    • TSB #SSM 50230

      Date Announced:
      OCT 26, 2021
      NHTSA ID:
      #10202794

      Some 2019-2020 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engine and built on or before 14-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0137, P0141 and/or P2096. Read More »

    • TSB #SSM 50171

      Date Announced:
      OCT 04, 2021
      NHTSA ID:
      #10202614

      Some 2019-2021 Edge/Nautilus/Ranger, 2020-2021 Escape/Corsair/Explorer, and 2021 Bronco Sport vehicles equipped with a 2.0L/2. Read More »

    • TSB #SSM 49924

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10199497

      Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 49328

      Date Announced:
      NOV 11, 2020
      NHTSA ID:
      #10183569

      Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

    • TSB #SSM 49210

      Date Announced:
      SEP 25, 2020
      NHTSA ID:
      #10180428

      Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Read More »

    • TSB #SSM 48991

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177705

      Some 2015-2020 F150/Edge/Fusion, 2016-2018 MKX, 2019-2020 Nautilus, and 2017-2020 Continental vehicles equipped with 2. Read More »

    • TSB #TSB 20-2234

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177867

      Some 2019-2020 Edge/Nautilus vehicles equipped with a 2.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0128, P0217, P044C, P1026, P1285, P1299, P139A and/or P2457 ... Read More »

    • TSB #SSM 48345

      Date Announced:
      NOV 22, 2019
      NHTSA ID:
      #10168812

      Some 2019-2020 Edge/Escape/Nautilus/Corsair vehicles equipped with 2.0L EcoBoost engines may exhibit low coolant, white smoke from the tailpipe, an over temperature warning in the instrument panel cluster (IPC), external coolant leaking, ... Read More »

    ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

    • TSB #SSM 50171

      Date Announced:
      OCT 04, 2021
      NHTSA ID:
      #10202614

      Some 2019-2021 Edge/Nautilus/Ranger, 2020-2021 Escape/Corsair/Explorer, and 2021 Bronco Sport vehicles equipped with a 2.0L/2. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

    • TSB #SSM 49122

      Date Announced:
      AUG 21, 2020
      NHTSA ID:
      #10179183

      Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3. Read More »

    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    • TSB #SSM 49924

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10199497

      Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

    FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

    • TSB #SSM 49328

      Date Announced:
      NOV 11, 2020
      NHTSA ID:
      #10183569

      Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

    POWER TRAIN

    • TSB #SSM 52051

      Date Announced:
      NOV 09, 2023
      NHTSA ID:
      #10245258

      Some 2019-2023 Edge/Nautilus and 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Read More »

    • TSB #SSM 51823

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10240577

      Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. Read More »

    • TSB #SSM 51117

      Date Announced:
      OCT 04, 2022
      NHTSA ID:
      #10222786

      Some 2021-2022 Bronco Sport 1.5L, 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2022 Maverick vehicles may exhibit an illuminated AWD warning indicator or fault message with diagnostic trouble code (DTC) C0095:71/:19 stored in ... Read More »

    • TSB #SSM 51011

      Date Announced:
      AUG 10, 2022
      NHTSA ID:
      #10217839

      Some 2018-2022 Ford and Lincoln vehicles equipped with the 8F35 transmission built on or before 16-Mar-2022 may exhibit transmission slip during acceleration from a stop when hot. Read More »

    • TSB #SSM 50617

      Date Announced:
      MAR 18, 2022
      NHTSA ID:
      #10209222

      Some 2020-2022 Edge ST and Nautilus vehicles equipped with an 8F57 transmission built on or before 18-Mar-2022 may exhibit a return to park when shifting to drive or reverse with an illuminated malfunction indicator lamp (MIL) and ... Read More »

    • TSB #TSB 21-2268

      Date Announced:
      AUG 12, 2021
      NHTSA ID:
      #10200744

      Some 2019-2021 Edge/Nautilus/Transit Connect, 2020-2021 Escape/Corsair and 2021 Bronco Sport vehicles equipped with a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0766 ... Read More »

    • TSB #SSM 49769

      Date Announced:
      MAY 03, 2021
      NHTSA ID:
      #10194386

      Some 2019-2021 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events. Read More »

    • TSB #SSM 49770

      Date Announced:
      MAY 03, 2021
      NHTSA ID:
      #10194387

      Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine, which is associated with rear drive unit (RDU) actuator ... Read More »

    • TSB #TSB 21-2081

      Date Announced:
      MAR 19, 2021
      NHTSA ID:
      #10189788

      Some 2019-2021 Edge and 2019-2020 Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h). Read More »

    • TSB #SSM 49571

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10187981

      Some 2019-2021 Edge/Nautilus, 2020-2021 Escape/Corsair, 2021 Bronco Sport vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events due to fluid contamination. Read More »

    • TSB #SSM 49345

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183392

      Some 2020 Edge/Nautilus/Escape/Corsair/Transit Connect vehicles with and 8F35/8F40 transmission built on or before 30-Sep-2020 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0741 ... Read More »

    • TSB #SSM 48579

      Date Announced:
      FEB 24, 2020
      NHTSA ID:
      #10171966

      Some 2018-2020 vehicles equipped with the 8F24, 8F35, 8F40, or 8F57 transmissions may have a trace amount of transmission fluid in the main control electrical connector. Read More »

    • TSB #TSB 19-2386

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169847

      Some 2019-2020 Edge/Nautilus/Transit Connect and 2020 Escape/Corsair vehicles equipped with a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0766 stored in the powertrain ... Read More »

    • TSB #SSM 48423

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169986

      Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY

    • TSB #TSB 20-2190

      Date Announced:
      JUN 03, 2020
      NHTSA ID:
      #10176837

      Some 2019-2020 Edge/Nautilus vehicles equipped with an 8F57 transmission may exhibit a harsh engagement when shifting from PARK to REVERSE, PARK to DRIVE and/or REVERSE to DRIVE with no DTCs present. Read More »

    POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

    • TSB #TSB 21-2294

      Date Announced:
      SEP 09, 2021
      NHTSA ID:
      #10201620

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 50049

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10201019

      Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #TSB 21-2389

      Date Announced:
      NOV 05, 2021
      NHTSA ID:
      #10203649

      Some 2019-2021 Edge/Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h). Read More »

    • TSB #SSM 49292

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10181931

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #TSB 20-2151

      Date Announced:
      MAY 07, 2020
      NHTSA ID:
      #10175886

      Some 2019-2020 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engines built on or before 24-Jan-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2282 stored in the powertrain control ... Read More »

    POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

    • TSB #SSM 52076

      Date Announced:
      NOV 17, 2023
      NHTSA ID:
      #10245389

      Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine. Read More »

    • TSB #SSM 52064

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10245384

      Some 2019-2021 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events. Read More »

    POWER TRAIN:DRIVELINE

    • TSB #TSB 20-2190

      Date Announced:
      JUN 03, 2020
      NHTSA ID:
      #10176837

      Some 2019-2020 Edge/Nautilus vehicles equipped with an 8F57 transmission may exhibit a harsh engagement when shifting from PARK to REVERSE, PARK to DRIVE and/or REVERSE to DRIVE with no DTCs present. Read More »

    ELECTRICAL SYSTEM

    • TSB #SSM 52307

      Date Announced:
      FEB 29, 2024
      NHTSA ID:
      #10250852

      Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass??A?/LincolnWay??A? app indicating Vehicle Has Entered Deep Sleep Mode. Read More »

    • TSB #SSM 51838

      Date Announced:
      AUG 02, 2023
      NHTSA ID:
      #10241627

      In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Read More »

    • TSB #SSM 51725

      Date Announced:
      JUN 16, 2023
      NHTSA ID:
      #10237977

      Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassA?/LincolnWayA? app indicating Vehicle Has Entered Deep Sleep Mode. Read More »

    • TSB #SSM 50975

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10217028

      Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. Read More »

    • TSB #SSM 50873

      Date Announced:
      JUN 21, 2022
      NHTSA ID:
      #10214832

      Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #SSM 50804

      Date Announced:
      MAY 24, 2022
      NHTSA ID:
      #10212957

      Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access ... Read More »

    • TSB #SSM 50485

      Date Announced:
      FEB 11, 2022
      NHTSA ID:
      #10208111

      Some 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2021-2022 Bronco Sport vehicles equipped with a 2.0L EcoBoost or 2. Read More »

    • TSB #TSB 21-2411

      Date Announced:
      NOV 19, 2021
      NHTSA ID:
      #10203656

      This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 ... Read More »

    • TSB #SSM 50230

      Date Announced:
      OCT 26, 2021
      NHTSA ID:
      #10202794

      Some 2019-2020 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engine and built on or before 14-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0137, P0141 and/or P2096. Read More »

    • TSB #TSB 21-2342

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202705

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 50175

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202617

      Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. Read More »

    • TSB #SSM 50071

      Date Announced:
      AUG 30, 2021
      NHTSA ID:
      #10201053

      Some 2019-2021 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with or without diagnostic trouble code U3000:49 stored in the rear gate trunk module (RGTM). This may be due to the software in the RGTM. Read More »

    • TSB #SSM 50067

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10201050

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 50045

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10201015

      Some 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in ... Read More »

    • TSB #SSM 50039

      Date Announced:
      AUG 16, 2021
      NHTSA ID:
      #10201013

      Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    • TSB #TSB 21-2263

      Date Announced:
      AUG 10, 2021
      NHTSA ID:
      #10200743

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 49993

      Date Announced:
      AUG 02, 2021
      NHTSA ID:
      #10200982

      Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine, which is associated with rear drive unit (RDU) actuator ... Read More »

    • TSB #SSM 49914

      Date Announced:
      JUN 28, 2021
      NHTSA ID:
      #10198658

      Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. Read More »

    • TSB #SSM 49820

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194425

      Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #SSM 49803

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194419

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #TSB 21-2150

      Date Announced:
      MAY 13, 2021
      NHTSA ID:
      #10194433

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 49795

      Date Announced:
      MAY 12, 2021
      NHTSA ID:
      #10194413

      Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. Read More »

    • TSB #SSM 49697

      Date Announced:
      MAR 26, 2021
      NHTSA ID:
      #10189588

      Some 2020-2021 Edge/Nautilus vehicles may exhibit a Trailer Disconnected message in the instrument panel cluster (IPC). This may be due to the As-Built configuration in the trailer control module (TRM). Read More »

    • TSB #TSB 21-2081

      Date Announced:
      MAR 19, 2021
      NHTSA ID:
      #10189788

      Some 2019-2021 Edge and 2019-2020 Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h). Read More »

    • TSB #SSM 49676

      Date Announced:
      MAR 18, 2021
      NHTSA ID:
      #10189590

      Some 2021 Mustang Mach-E vehicles may experience a concern of the alarm activating when an unlocked door is opened, the driver door does not unlock/open when pressing the door activation switch, or the door activation switch not lighting ... Read More »

    • TSB #SSM 49565

      Date Announced:
      FEB 10, 2021
      NHTSA ID:
      #10187945

      Some 2019-2020 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with or without diagnostic trouble code U3000-49 stored in the rear gate trunk module (RGTM). This may be due to the RGTM software. Read More »

    • TSB #SSM 49427

      Date Announced:
      JAN 05, 2021
      NHTSA ID:
      #10186564

      Some 2019-2020 Edge/Nautilus/Ranger, 2020 Escape and 2020-2021 Corsair/Explorer vehicles equipped with a 2.0L/2. Read More »

    • TSB #20B39

      Date Announced:
      NOV 06, 2020
      NHTSA ID:
      #10183405

      Certain 2020 Model Year Multiple Vehicle Lines Front View and Center High Mount Stop Lamp Camera Improper Function In some of the affected vehicles, insufficient electrical conductivity within the Printed Circuit Board (PCB) internal to ... Read More »

    • TSB #TSB 20-2363

      Date Announced:
      OCT 20, 2020
      NHTSA ID:
      #10181924

      Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC ... Read More »

    • TSB #SSM 49266

      Date Announced:
      OCT 16, 2020
      NHTSA ID:
      #10181908

      Some 2020 Edge/Nautilus vehicles built on 12-Aug-2020 and through 22-Aug-2020 may exhibit a customer concern of the FordPass or Lincoln Way mobile apps unable to connect to the vehicle. Read More »

    • TSB #SSM 49179

      Date Announced:
      SEP 14, 2020
      NHTSA ID:
      #10180392

      Some 2015-2020 Edge, 2016-2018 MKX, and 2019-2020 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. Read More »

    • TSB #TSB 20-2301

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180340

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    • TSB #SSM 49088

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179362

      Some 2019-2020 Edge vehicles may exhibit an Overspeed Warning message displayed in the IPC. The warning may display at 118 km/h (73 mph). Read More »

    • TSB #TSB 20-2259

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179121

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    • TSB #SSM 49085

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179344

      Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various ... Read More »

    • TSB #SSM 49046

      Date Announced:
      AUG 05, 2020
      NHTSA ID:
      #10179312

      Some 2020 Edge vehicles may exhibit an Overspeed Warning message displayed in the IPC. The warning may display at 118 km/h (73 mph). Read More »

    • TSB #SSM 49033

      Date Announced:
      JUL 29, 2020
      NHTSA ID:
      #10177878

      Some 2020 F150/Nautilus/Expedition/Transit/Edge/Escape/Mustang vehicles built on or before 21-Jun-2020 may exhibit various front and/or rear parking aid camera concerns such as poor image quality, flickering and/or completely inoperative. Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48757

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10174421

      Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". Read More »

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »

    • TSB #SSM 48618

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10172957

      SSM 48618 - 2020 Various Vehicles - Equipped With SYNC 3 - Unable To Schedule Remote Start Using Fordpass Or Lincolnway Applications Some 2020 Ford and Lincoln vehicles may exhibit a symptom of no ability to schedule a remote start ... Read More »

    • TSB #SSM 48551

      Date Announced:
      FEB 14, 2020
      NHTSA ID:
      #10171954

      SSM 48551 - 2020 Various Vehicles Equipped With SYNC 3 Various SYNC Performance Related Concerns Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit various performance related concerns such as: intermittent frozen or ... Read More »

    • TSB #SSM 48552

      Date Announced:
      FEB 14, 2020
      NHTSA ID:
      #10171955

      SSM 48552 - 2020 Various Vehicles - Equipped With SYNC 3 - System Stating "In Michigan" When Using Push To Talk Navigation Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in ... Read More »

    • TSB #SSM 48468

      Date Announced:
      JAN 20, 2020
      NHTSA ID:
      #10170929

      Some 2020 Escape/Corsair, Edge, Explorer, Fusion, Ranger, Transit Connect Vehicles equipped with a TCU may exhibit a "Battery Backup Component Failure" message in the cluster. Read More »

    • TSB #SSM 48444

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170922

      Some 2020 Ford and Lincoln vehicles may exhibit a symptom of no ability to schedule a remote start event using the FordPass or Lincolnway app. Read More »

    • TSB #SSM 48430

      Date Announced:
      JAN 07, 2020
      NHTSA ID:
      #10170918

      Some 2018-2020 Escape/Corsair, Edge, Explorer, Fusion, Transit Connect Vehicles equipped with a TCU may exhibit a "Battery Backup Component Failure" message in the cluster. Read More »

    • TSB #SSM 48339

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168809

      Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization and/or no authorization pop-up received on the SYNC infotainment system. Read More »

    ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS

    • TSB #SSM 50175

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202617

      Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SSM 52076

      Date Announced:
      NOV 17, 2023
      NHTSA ID:
      #10245389

      Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine. Read More »

    • TSB #TSB 23-2307

      Date Announced:
      OCT 05, 2023
      NHTSA ID:
      #10244707

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator ... Read More »

    • TSB #TSB 22-2225

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10214125

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator ... Read More »

    • TSB #SSM 50394

      Date Announced:
      JAN 14, 2022
      NHTSA ID:
      #10207115

      Some 2019-2020 Edge/Nautilus vehicles built on or before 03-Dec-2020 may exhibit a power liftgate unable to unlatch from both switches after a second unlatch attempt with or without diagnostic trouble code (DTC) U3000:49 stored in the ... Read More »

    • TSB #SSM 50375

      Date Announced:
      DEC 23, 2021
      NHTSA ID:
      #10205694

      Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

    • TSB #SSM 49769

      Date Announced:
      MAY 03, 2021
      NHTSA ID:
      #10194386

      Some 2019-2021 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events. Read More »

    • TSB #SSM 49292

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10181931

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #SSM 49283

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10181912

      Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect ... Read More »

    • TSB #SSM 49284

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10181913

      Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »

    • TSB #SSM 49267

      Date Announced:
      OCT 16, 2020
      NHTSA ID:
      #10181909

      Some 2019-2020 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with diagnostic trouble code (DTC) B144F:79 stored in the rear gate trunk module (RGTM). This may be due to the calibration of the RGTM. Read More »

    • TSB #TSB 20-2301

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180340

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    • TSB #SSM 49091

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179367

      Some 2019-2020 Edge/Nautilus vehicles may exhibit a false traction control or yaw control event. This may be due to software in the anti-lock braking system (ABS) module. Read More »

    ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

    • TSB #SSM 49217

      Date Announced:
      SEP 29, 2020
      NHTSA ID:
      #10180674

      Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. Read More »

    ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR

    • TSB #20B39

      Date Announced:
      NOV 06, 2020
      NHTSA ID:
      #10183405

      Certain 2020 Model Year Multiple Vehicle Lines Front View and Center High Mount Stop Lamp Camera Improper Function In some of the affected vehicles, insufficient electrical conductivity within the Printed Circuit Board (PCB) internal to ... Read More »

    EXTERIOR LIGHTING

    • TSB #SSM 50175

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202617

      Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. Read More »

    EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

    • TSB #SSM 50175

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202617

      Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. Read More »

    VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING

    • TSB #SSM 49668

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189566

      Some 2019-2020 Edge vehicles may exhibit a condition where the rear wiper continuously operates. This may be due to a pinched or damaged wire in the liftgate where the harness enters the liftgate causing a short to ground. Read More »

    STRUCTURE

    • TSB #SSM 51536

      Date Announced:
      APR 04, 2023
      NHTSA ID:
      #10235153

      For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. Read More »

    • TSB #SSM 49679

      Date Announced:
      MAR 19, 2021
      NHTSA ID:
      #10189572

      Some 2015-2020 Edge, 2016-2018 MKX, and 2019-2020 Nautilus vehicles may require replacement of the roof opening panel track or frame for various conditions. Read More »

    • TSB #TSB 20-2233

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177863

      This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint ... Read More »

    STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    STRUCTURE:BODY:BUMPERS

    • TSB #SSM 49931

      Date Announced:
      JUL 05, 2021
      NHTSA ID:
      #10199502

      Some 2015-2021 Edge, 2016-2018 MKX and 2019-2021 Nautilus vehicles may exhibit a hood bounce or flutter condition at high speeds. This may be due to an incorrect adjustment of the rubber bump stops. Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #SSM 50394

      Date Announced:
      JAN 14, 2022
      NHTSA ID:
      #10207115

      Some 2019-2020 Edge/Nautilus vehicles built on or before 03-Dec-2020 may exhibit a power liftgate unable to unlatch from both switches after a second unlatch attempt with or without diagnostic trouble code (DTC) U3000:49 stored in the ... Read More »

    • TSB #SSM 49267

      Date Announced:
      OCT 16, 2020
      NHTSA ID:
      #10181909

      Some 2019-2020 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with diagnostic trouble code (DTC) B144F:79 stored in the rear gate trunk module (RGTM). This may be due to the calibration of the RGTM. Read More »

    SEATS

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #SSM 50502

      Date Announced:
      FEB 17, 2022
      NHTSA ID:
      #10208146

      Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 ... Read More »

    • TSB #TSB 21-2236

      Date Announced:
      JUL 22, 2021
      NHTSA ID:
      #10199536

      Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 ... Read More »

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    BACK OVER PREVENTION

    • TSB #SSM 49033

      Date Announced:
      JUL 29, 2020
      NHTSA ID:
      #10177878

      Some 2020 F150/Nautilus/Expedition/Transit/Edge/Escape/Mustang vehicles built on or before 21-Jun-2020 may exhibit various front and/or rear parking aid camera concerns such as poor image quality, flickering and/or completely inoperative. Read More »

    BACK OVER PREVENTION:SOFTWARE

    • TSB #SSM 51778

      Date Announced:
      JUL 07, 2023
      NHTSA ID:
      #10239099

      Some 2020-2021 Escape built on/before 23-Nov-2021, 2021 F-150 built on/before 08-Oct-2021, 2021 Mustang Mach-E built on/before 29-Mar-2021, 2021 Expedition built on/before 05-Aug-2021, 2021 Explorer built on/before 27-Sep-2021 and ... Read More »

    • TSB #SSM 51248

      Date Announced:
      DEC 12, 2022
      NHTSA ID:
      #10228866

      Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. Read More »

    • TSB #TSB 22-2254

      Date Announced:
      JUN 29, 2022
      NHTSA ID:
      #10214878

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator ... Read More »

    • TSB #SSM 49756

      Date Announced:
      APR 28, 2021
      NHTSA ID:
      #10191521

      Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. Read More »

    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #TSB 20-2301

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180340

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #SSM 50726

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210816

      Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 50651

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210941

      In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »

    • TSB #SSM 50251

      Date Announced:
      NOV 02, 2021
      NHTSA ID:
      #10203841

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 49795

      Date Announced:
      MAY 12, 2021
      NHTSA ID:
      #10194413

      Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. Read More »

    EQUIPMENT

    • TSB #SSM 50651

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210941

      In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #SSM 50394

      Date Announced:
      JAN 14, 2022
      NHTSA ID:
      #10207115

      Some 2019-2020 Edge/Nautilus vehicles built on or before 03-Dec-2020 may exhibit a power liftgate unable to unlatch from both switches after a second unlatch attempt with or without diagnostic trouble code (DTC) U3000:49 stored in the ... Read More »

    • TSB #TSB 21-2411

      Date Announced:
      NOV 19, 2021
      NHTSA ID:
      #10203656

      This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 ... Read More »

    • TSB #TSB 21-2389

      Date Announced:
      NOV 05, 2021
      NHTSA ID:
      #10203649

      Some 2019-2021 Edge/Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h). Read More »

    • TSB #SSM 50071

      Date Announced:
      AUG 30, 2021
      NHTSA ID:
      #10201053

      Some 2019-2021 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with or without diagnostic trouble code U3000:49 stored in the rear gate trunk module (RGTM). This may be due to the software in the RGTM. Read More »

    • TSB #TSB 21-2263

      Date Announced:
      AUG 10, 2021
      NHTSA ID:
      #10200743

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 49914

      Date Announced:
      JUN 28, 2021
      NHTSA ID:
      #10198658

      Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. Read More »

    • TSB #SSM 49885

      Date Announced:
      JUN 14, 2021
      NHTSA ID:
      #10198640

      Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Read More »

    • TSB #SSM 49820

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194425

      Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #SSM 49803

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194419

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #TSB 21-2150

      Date Announced:
      MAY 13, 2021
      NHTSA ID:
      #10194433

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 49770

      Date Announced:
      MAY 03, 2021
      NHTSA ID:
      #10194387

      Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine, which is associated with rear drive unit (RDU) actuator ... Read More »

    • TSB #SSM 49565

      Date Announced:
      FEB 10, 2021
      NHTSA ID:
      #10187945

      Some 2019-2020 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with or without diagnostic trouble code U3000-49 stored in the rear gate trunk module (RGTM). This may be due to the RGTM software. Read More »

    • TSB #SSM 49541

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10187930

      Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »

    • TSB #SSM 49477

      Date Announced:
      JAN 20, 2021
      NHTSA ID:
      #10186620

      Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3. Read More »

    • TSB #SSM 49426

      Date Announced:
      JAN 05, 2021
      NHTSA ID:
      #10186563

      Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Read More »

    • TSB #SSM 49345

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183392

      Some 2020 Edge/Nautilus/Escape/Corsair/Transit Connect vehicles with and 8F35/8F40 transmission built on or before 30-Sep-2020 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0741 ... Read More »

    • TSB #SSM 49328

      Date Announced:
      NOV 11, 2020
      NHTSA ID:
      #10183569

      Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

    • TSB #20B39

      Date Announced:
      NOV 06, 2020
      NHTSA ID:
      #10183405

      Certain 2020 Model Year Multiple Vehicle Lines Front View and Center High Mount Stop Lamp Camera Improper Function In some of the affected vehicles, insufficient electrical conductivity within the Printed Circuit Board (PCB) internal to ... Read More »

    • TSB #SSM 49266

      Date Announced:
      OCT 16, 2020
      NHTSA ID:
      #10181908

      Some 2020 Edge/Nautilus vehicles built on 12-Aug-2020 and through 22-Aug-2020 may exhibit a customer concern of the FordPass or Lincoln Way mobile apps unable to connect to the vehicle. Read More »

    • TSB #SSM 49122

      Date Announced:
      AUG 21, 2020
      NHTSA ID:
      #10179183

      Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3. Read More »

    • TSB #TSB 20-2259

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179121

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    • TSB #SSM 49085

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179344

      Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various ... Read More »

    • TSB #SSM 49046

      Date Announced:
      AUG 05, 2020
      NHTSA ID:
      #10179312

      Some 2020 Edge vehicles may exhibit an Overspeed Warning message displayed in the IPC. The warning may display at 118 km/h (73 mph). Read More »

    • TSB #SSM 49033

      Date Announced:
      JUL 29, 2020
      NHTSA ID:
      #10177878

      Some 2020 F150/Nautilus/Expedition/Transit/Edge/Escape/Mustang vehicles built on or before 21-Jun-2020 may exhibit various front and/or rear parking aid camera concerns such as poor image quality, flickering and/or completely inoperative. Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48579

      Date Announced:
      FEB 24, 2020
      NHTSA ID:
      #10171966

      Some 2018-2020 vehicles equipped with the 8F24, 8F35, 8F40, or 8F57 transmissions may have a trace amount of transmission fluid in the main control electrical connector. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SSM 51449

      Date Announced:
      MAR 15, 2023
      NHTSA ID:
      #10233738

      Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass??A?/LincolnWay??A? app indicating Vehicle Has Entered Deep Sleep Mode. Read More »

    • TSB #SSM 50982

      Date Announced:
      AUG 01, 2022
      NHTSA ID:
      #10217830

      Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been ... Read More »

    • TSB #SSM 50959

      Date Announced:
      JUL 22, 2022
      NHTSA ID:
      #10216544

      Some 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle ... Read More »

    • TSB #SSM 50346

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10205482

      Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #SSM 48444

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170922

      Some 2020 Ford and Lincoln vehicles may exhibit a symptom of no ability to schedule a remote start event using the FordPass or Lincolnway app. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #TSB 23-2307

      Date Announced:
      OCT 05, 2023
      NHTSA ID:
      #10244707

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator ... Read More »

    • TSB #SSM 50375

      Date Announced:
      DEC 23, 2021
      NHTSA ID:
      #10205694

      Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

    • TSB #TSB 21-2294

      Date Announced:
      SEP 09, 2021
      NHTSA ID:
      #10201620

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 48864

      Date Announced:
      JUN 02, 2020
      NHTSA ID:
      #10176933

      Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michigan when trying to select a point of interest using the push to talk feature on the navigation system. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #TSB 23-2307

      Date Announced:
      OCT 05, 2023
      NHTSA ID:
      #10244707

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator ... Read More »

    EQUIPMENT:MECHANICAL

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SSM 51823

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10240577

      Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. Read More »

    • TSB #SAN-Vol1 I1

      Date Announced:
      JUN 08, 2023
      NHTSA ID:
      #10240743

      The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. Read More »

    • TSB #TSB 21-2342

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202705

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 49283

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10181912

      Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect ... Read More »

    • TSB #SSM 49284

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10181913

      Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »

    • TSB #SSM 49088

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179362

      Some 2019-2020 Edge vehicles may exhibit an Overspeed Warning message displayed in the IPC. The warning may display at 118 km/h (73 mph). Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #SSM 49803

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194419

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #SSM 49345

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183392

      Some 2020 Edge/Nautilus/Escape/Corsair/Transit Connect vehicles with and 8F35/8F40 transmission built on or before 30-Sep-2020 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0741 ... Read More »

    • TSB #SSM 49266

      Date Announced:
      OCT 16, 2020
      NHTSA ID:
      #10181908

      Some 2020 Edge/Nautilus vehicles built on 12-Aug-2020 and through 22-Aug-2020 may exhibit a customer concern of the FordPass or Lincoln Way mobile apps unable to connect to the vehicle. Read More »

    • TSB #SSM 49217

      Date Announced:
      SEP 29, 2020
      NHTSA ID:
      #10180674

      Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. Read More »

    EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

    • TSB #SSM 51778

      Date Announced:
      JUL 07, 2023
      NHTSA ID:
      #10239099

      Some 2020-2021 Escape built on/before 23-Nov-2021, 2021 F-150 built on/before 08-Oct-2021, 2021 Mustang Mach-E built on/before 29-Mar-2021, 2021 Expedition built on/before 05-Aug-2021, 2021 Explorer built on/before 27-Sep-2021 and ... Read More »

    UNKNOWN OR OTHER

    • TSB #TSB 23-2307

      Date Announced:
      OCT 05, 2023
      NHTSA ID:
      #10244707

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator ... Read More »

    • TSB #SSM 51823

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10240577

      Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. Read More »

    • TSB #SSM 50251

      Date Announced:
      NOV 02, 2021
      NHTSA ID:
      #10203841

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 48649

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10172988

      SSM 48649 - 2020 Various Vehicles - Equipped With Telematics Control Unit (TCU) - Incomplete User Authorization, Vehicle Connectivity/Location And/Or FordPass/LincolnWay Concerns Some 2020 Ford and Lincoln vehicles equipped with a TCU ... Read More »

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »