We were driving my 2020 Ford Edge when my vehicle and another vehicle collided. The entire front end of my Ford was smashed in due to the force of the impact. We had to be extracted by the fire department, because we could not open the doors. My pre collusion alert system did not sound off; nor did the airbags deploy despite the rate of speed from the other car as we both entered the intersection. As a result of the airbags failing to deploy, my wife suffered injuries resulting in a trip to the ER. She is still treating with medical providers. Prior to this incident we had no indication of any safety features failing. No warning lights, messages or other symptoms. The manufacturer has been made aware of the incident but has not yet inspected the vehicle at the time of this report. It is currently being held at an auto repair shop.

- San Antonio, TX, USA