10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle has on 2 occasions shut off while driving. Without warning, the engine, battery, and oil lights come on at the same time and vehicle immediatelty shuts itself off. Vehicle has been to the dealership after both occurrences. The iac, dpfe, and fuel pump relay were all replaced and my vehicle's PCM was reprogrammed. None of these "fixes" have solved the problem. Although the technician working on the vehicle and the shop foreman have made every effort to assist me with the problem, the cause of the problem has yet to be determined. The manufacturer is aware of this problem with this particular vehicle, but cannot explain what is wrong or how to repair it. I do not feel safe driving my Escape knowing that it could shut itself off at any time without warning in the middle of a busy road.
- Germantown, MD, USA
When going down a hill vehicle will automatically shut off. Contacted dealer, dealer noted that the reason was fuel pump being located in rear of vehicle.
- Austin, TX, USA
Vehicle stalled wihtout warning while driving @~30mph. This has happened several other times on the road. Dealer has performed repairs 3 other times as follows: Visit 1 - changed fuel pump relay, visit 2 - changed ECM module relay, visit 3 - replaced fuel pump and sender. Dealer service has indicated that they were unable to find exact cause of stalling, so they are replacing components in hopes of catching the problem. After vehicle stalled, power steering and brakes were non-functional and I once again needed to pull off the road evasively to avoid rear-ending the cars in front of me. Clarification: This most recent stalling incident occured today, even after the fuel pump was replaced.
- Austin, TX, USA
- Mound, MN, USA