10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The shift lever when placed in the "D" drive position does not lock in place. Additionally the shift level extends 3-4" into the radio and control panel for other instruments like rear defogger and parking light swithch. If shifter is bumped while trying to change radio or to play a cd or cassette, the shifter easily gets knocked out of position. I have repoted this to my dealer, they checked other Escapes on the lot. They all have the same problem. I emailed Ford directly about this problem, and they have not as yet responded. I belive that this problem can cause a serious problem if not fixed.
- N. Falmouth, MA, USA
Consumer is unable to use radio because transmission pawl is in the way and is too far, causing consumer to shift gear while driving.
- Laurel, MD, USA
Gear shifter will not go down all the way. When moving hand, gears will change while driving. The gear shifter handle gets stuck half-way down when changing gears due to design flaw.
- Hantramck, MI, USA
- Nesconset, NY, USA