10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
90,809 miles

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« Read the previous 20 complaints

problem #136

Jan 132018

Escape

  • 85,000 miles
While driving vehicle at 30 mph on city street, lost power steering while making a turn in traffic. Vehicle came close to hitting a parked car due to sudden and unexpected loss of power steering vehicle posted a power steering assist warning on dashboard

- Columbus, OH, USA

problem #135

Jan 042018

Escape

  • 115,000 miles
Received 'power steering assist fault' error. Took to dealer and needed torque sensor replaced. There appears to be other nieces/recalls related to this. Shouldn't Ford pay for this repair and not me? I would like to be reimbursed.

- Bordentown, NJ, USA

problem #134

Dec 242017

Escape

  • 33,283 miles
While vehicle was in motion the power steering went out, almost causing total loss of control of car. If the driver, my son, wasn't an athlete and very strong, this could have been a very serious accident. After paying $135 for a diagnostic, was told that there was a faulty steering angle sensor. The vehicle was manufactured in March and we were told by Ford that only Escapes manufactured after September were eligible for a recall for this specific problem. We were given a case for review - cas13810835 - from Ford but were told that they would not help pay for the $557.49 bill (in addition to the $135). We were also told that there have been many complaints and to save our receipts just in case Ford expands the recall.

- Peru, IL, USA

problem #133

Dec 272017

Escape

  • 147,000 miles
I was stopped in a lane waiting to do a Michigan left turn, in city traffic. The engine stumbled, a chime went off, and I got an error message "power steering assist fault". the engine stalled. I re-started the vehicle and had no power steering. There was no way I could complete the turn and I had to get out of the vehicle (temperature of 14F) and wave vehicles behind me around me. The dealer said that Ford knew about marginal quality parts and was selective about replacing them.

- Dearborn, MI, USA

problem #132

Dec 312017

Escape

  • 83,000 miles
The contact owns a 2010 Ford Escape. The contact stated that the eps warning indicator flashed. Also, the steering wheel became extremely tight and difficult to turn left and right. The contact had to apply force to the steering wheel when the failure occurred. The vehicle was taken to tasca Ford Mazda (200 fall river ave, seekonk, MA 02771, 800-737-0435) for diagnostic testing. The manufacturer stated that the recall had been serviced by rodman Ford (53 Washington St, foxborough, MA 02035, 508-543-3333) and refused to provide a solution. The approximate failure mileage was 83,000.

- Bristol, RI, USA

problem #131

Dec 242017

Escape

  • 160,000 miles
The contact owns a 2010 Ford Escape. While pulling out of the driveway at 5 mph, the steering wheel would not turn. The power steering warning indicator illuminated before the failure occurred. The vehicle was not taken to the dealer to be diagnosed. The manufacturer was notified of the failure. The failure mileage was 160,000.

- Point, TX, USA

problem #130

Dec 222017

Escape

  • 25,000 miles
The contact owns a 2010 Ford Escape. When the contact attempted to start the vehicle, she had to force the key into the ignition in order to start the engine. It sometimes took several minutes to get the vehicle to start. The vehicle was taken to diers Ford Lincoln (2445 N broad St, fremont, ne) where it was diagnosed that the steering and ignition failed. The vehicle was repaired. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 25,000.

- Fremont, NE, USA

problem #129

Dec 252017

Escape

  • 160,000 miles
The steering: Electric power assist system/torque sensor. I have no power steering what so ever. Lost all power steering. Cannot drive vehicle.

- Rockwall, TX, USA

problem #128

Dec 142017

Escape

  • 123,000 miles
The contact owns a 2010 Ford Escape. While reversing out of the driveway, the power steering seized and a power steering default warning displayed on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed with a power steering failure because the steering torque sensor needed replacement. The vehicle was repaired. The contact stated that the vehicle was serviced per NHTSA campaign number: 14V284000 (steering) two years ago at all american Ford of old bridge (3698 route 9 South, old bridge, NJ 08857 (888) 693-3019). The manufacturer was made aware of the failure and did not assist. The failure mileage was 123,000.

- Morganville, NJ, USA

problem #127

Dec 142017

Escape

  • 84,365 miles
The contact owns a 2010 Ford Escape. The contact stated that the steering wheel failed. Also, while driving, the power steering assist indicator illuminated and the steering wheel became difficult to turn. The contact was able to drive the vehicle to premier Ford (5000 glenwood road, brooklyn, NY 11234, phone (718)-859-2000) where it was diagnosed that the steering column needed to be replaced. The steering column was not replaced. The manufacturer stated that the VIN was not included in NHTSA campaign number: 14V284000 (steering). The failure mileage was 84,365.

- New York, NY, USA

problem #126

Nov 012017

Escape

  • 124,000 miles
While driving at moderate speed the steering became very stiff and the vehicle was difficult to turn off the road. There was no indication of a problem before the incident. The dash message was that of a steering failure. Repairs were approximately $1,200

- Stoddard, WI, USA

problem #125

Nov 282017

Escape

  • 140,000 miles
Steering capability suddenly malfunctioned. Fortunately, vehicle was parked in driveway. Upon starting engine, steering wheel would not turn without significant effort. In no way would it have been safe to operate vehicle on the road in that condition. The steering column displayed no previous signs of degradation leading up to malfunction.

- Pensacola, FL, USA

problem #124

Nov 232017

Escape

  • 103,000 miles
Loss of steering while driving. The steering wheel locked in a straight ahead position while turning on a city street. A alert came on the dash saying electronic steering assist sensor failed. The vehicle lost all power to the steering and made the car hard to turn. I was on a city street.

- East Haven, CT, USA

problem #123

Nov 112017

Escape

  • 108,000 miles
Power steering assist fault. Car computer was reprogrammed July 2014 as per recall 14S05. Now unable to drive because of fault/failure. 108,000 miles. Daughter was driving on local road when she lost all power steering. Very difficult to manuever to safe place. Worse than the old manual steering cars.

- Centerport, NY, USA

problem #122

Mar 202015

Escape

  • 90,000 miles
Have to push in key hard to start vehicle.

- Theodosia, MO, USA

problem #121

Nov 052017

Escape

  • 115,450 miles
The electric assist steering seized up whilst car was in motion and almost caused a wreck. The car has intermittent electrical malfunctions and warning lights flashing and it is getting worse. This happened all at once with very little warning and could have caused a vehicle crash with my 74 year old sickly mother at the wheel. An asce certified master mechanic I trust inspected it after the fact and advised I take the car off the road and search for a factory recall because he had never seen anything like this happen with normal wear. Be warned Ford Escape owners. This could have been fatal at high speeds during a turning maneuver. My mother was driving locally and at speeds under 50 mph

- Sharon, PA, USA

problem #120

Oct 312017

Escape

  • 100,500 miles
The contact owns a 2010 Ford Escape. While operating the vehicle, the power steering malfunctioned and caused the steering wheel to become extremely difficult to turn. During the failure, the warning message "power assist fault" displayed. The cause of the failure was not diagnosed. The vehicle was not repaired. The local dealer (avalan Ford in marrow, ga) and the manufacturer were both notified of the failure, but no assistance was offered. The contact indicated that the vehicle was previously serviced in 2015 per NHTSA campaign number: 14V284000 (steering). The vehicle later experienced the same failure listed in the recall. The failure mileage was 100,500.

- Ellenwood, GA, USA

problem #119

Oct 232017

Escape

  • 100,000 miles
2010 Ford Escape, lost steering power while driving at low speed briefly (about 1-2 seconds) and power came back again. Alarm was heard at same time. This happens randomly about once a week since last year. There was a recall and dealer reprogramed some software about 2 years ago.

- Woodstock, MD, USA

problem #118

Oct 192017

Escape

  • 576,000 miles
I parked my car and once tried to drive the next day, I felt the steering wheel to hard.

- Bayside, NY, USA

problem #117

Oct 172017

Escape

  • miles
Power steering assist fault light came on now I have no power steering, check fuel inlet light cover light keeps coming on, my transmission seems to lag alit and stuffers up hills and if I try to pass anyone

- New Lexington, OH, USA

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