Was driving on the interstate when a power steering sensor lit up. Mike at Ford is telling us the recall was done on this vehicle in August of 2014, by the previous owner. Therefore, Ford is not liable, though it is the same problem. We have had two other mechanics look at it. Both have said, there are numerous complaints with the same thing.

- Mansura, LA, USA

Torque sensor for steering control malfunctioning. Steering wheel moving on it's own when stopped and moving. When going down highway at high speed, can feel sudden jerk of wheel side to side.

- Richmond, MI, USA

The contact owns a 2010 Ford Escape. The contact stated that the steering wheel seized and the power steering warning indicator illuminated. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000.

- Baltimore, MD, USA

The contact owns a 2010 Ford Escape. While operating the vehicle, the steering column started to vibrate. The next day, after starting the engine, the power steering malfunctioned and the steering wheel was very difficult to turn. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

- West Islip, NY, USA

I received a recall letter for my 2010 Escape concerning the electrical power steering system. When the car was taken to the dealer there were no codes but they "reprogrammed" the sensor. Now two years later the torque sensor has gone bad cause the power steering to stop work while driving. When I go back to the dealer they say they wont do anything since it was reprogrammed already. The safety issue still exist.

- Mansfield, OH, USA

Steering wheel vibrates and entire car shakes when stopped or moving. Sometimes you can reduce the severity of it by applying a slight turn of the wheel, but even then it often starts again. It even occurs at highway speed and is very distracting.

- Deer Park, NY, USA

The power steering failed with out notice on my wife and caused her to lose control entering our driveway. She drove into the mailbox and front ditch. I pulled the SUV out and we took the vehicle to the local Ford dealer due to this concern and recall 14V284000. The steering unit had failed as claimed in the recall issued by Ford, however they claim since it was checked a year and a half ok it is no longer covered. This is the recalled part that failed and it was never replaced just checked. They are trying to charge me $800 for the torque sensor which failed. The consumer stated the vehicle was repaired free of charge. Updated 05/26/2017

- Hilton, NY, USA

The contact owns a 2010 Ford Escape. The contact stated that the vehicle experienced a loss of power steering while driving 45 mph. The failure occurred without warning. The vehicle was taken to the contact's residence. The vehicle was also brought to the dealer where it was diagnosed that the steering column and housing were defective and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 104,060.

- Tallahassee, FL, USA

The contact owns a 2010 Ford Escape. When the vehicle was started, the steering wheel shook and there was no steering ability. There were no warning indicators illuminated. The dealer diagnosed that the torque steering sensor failed and needed replacement. The vehicle was repaired for the same failure two years ago with a software update. The manufacturer was notified of the failure. The vehicle was not repaired again. The approximate failure mileage was 107,000.

- El Paso, TX, USA

I was driving on the freeway and my steering wheel froze, I was not able to move it. It was the scariest thing. There was an immediate ding in my car and it said power steering assist fault, or similar. I was able to get to work (thank goodness) and called the Ford dealership, I called my insurance company and had it towed to them because the steering wheel was so hard to turn, I was afraid I would not be able to turn left or right. I do not know if they will honor recalls from reading numerous issues with responses I have read, they are no longer honoring them. I am a 2nd owner of the car and did not know anything about this. This should be an ongoing recall, this was very scary and if my kids were in the car... this is a huge safety issue... without warning it goes out? this could have ended a lot worse.

- Stockton, CA, USA

A few weeks ago I began noticing that my steering wheel would vibrate (really more of a jerking back and forth motion) while the car was idling. Soon it was doing it every time the car slowed or stopped. Now I can feel the jerking of the wheel even while driving. I took the car in to a Firestone for service who told me that this was part of a Ford recall (14-S05) and that I needed to take it to a Ford dealership. The Ford dealership is telling me that the recall is closed and that I need to pay $1000 for a new steering column. I called Ford who said that there is nothing they can do. This is a major safety issue as the power steering can completely go out (which they know). Many others have had issues getting Ford to honor the recall and fix their steering column.

- Clarksville, MI, USA

The contact owns a 2010 Ford Escape. The contact stated that while driving at approximately 65 mph, the steering wheel started to independently veer to the right. In addition, the contact stated that the steering wheel started to shake while driving at various speeds. The vehicle was taken to the dealer where it was diagnosed that the torch sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 86,456.

- Colorado Spring, CO, USA

In July 2014, Ford issued a recall (14S05/NHTSA recall 14V-284) for defective torque sensors (for power steering). My vehicle was recalled. Ford had an option of re-programming or replacing the part. Although I wasn't experiencing a problem at the time, Ford reprogrammed my vehicle in July 2014. But in Jan. 2017, the defective part failed and the power steering was lost while driving on a local street.. I had to replace the torque sensor at the Ford service dealer in putnam, ct at a cost of over $500. I ended up paying to replace an admittedly defective part which should have been the responsibility of Ford. I believe the re-programming did not address the issue and that the defective part should have been replaced.

- Woodstock, CT, USA

The contact owns a 2010 Ford Escape. While driving 20 mph, the vehicle stalled and the power steering assist warning message appeared. The vehicle was not diagnosed or repaired. The vehicle was serviced per NHTSA campaign number: 14V284000 (steering), but the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 105,000.

- Philadelphia, PA, USA

I had my car programming updated and just recently, my power steering went completely out which is causing me to need my whole steering column replaced. I contacted Ford, however, they stated since they "closed" recall 14S05, they would not cover the damages. My car has been in the shop for a week now as I battle with Ford. Ford and sterling mccall are rude and will need assist with this issue as the recall repair has failed the 1st time and now the power steering will need to be replaced. I was in motion with my 6 month old daughter when the steering when out, but luckily we were able to avoid an accident.

- Houston, TX, USA

We have a Ford Escape with 76000 mi. The steering went out as we driving. Ford said it would cost 1400 hundred dollars. Pay it.

- Belton, MO, USA

My daughter [xxx]- while driving power steering failed- locking up the steering wheel and making it very difficult to turn the vehicle. "power steering assist fault" warning light on dash- brought to saxon Ford, mpls to discuss- said nor recall even though web is full of this same problem with vehicle said this one not in recall. $950 later replaced the power steering torque sensor- (code dtc2278) (but now horn does not work ) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mpls., MN, USA

Steering column not working stationary or in motion

- Corona, CA, USA

The contact owns a 2010 Ford Escape. While driving approximately 35 mph, the power steering suddenly malfunctioned and caused the steering wheel to become very difficult to turn. During the incident, the "power steering assist fault" warning message displayed. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 114,000.

- Stand Fork, WV, USA

2010 Ford Escape was stationary when an error message appeared on the dashboard indicating "power steering fault." The wheel would turn but only with great effort. My mechanic indicated the power steering module needed to be replaced and is covered by a Ford recall. Further investigation revealed that, while subject to the Ford recall, the dealer "updated the software" and Ford would not repair the faulty power steering module. Power steering modules should not fail. If they are prone to failure they should be recalled and replaced.

- Ashland, VA, USA