While driving on the highway doing the speed limit of 70 the power steering assist fault light came on and then the car became very difficult and extremely hard to turn there was no warning it just happened quickly checked the power steering fluid everything was fine. When looked up there showed a recall on some website and complaints the dealership told us there were no recalls. I don't understand what or why this is happening.

- Garland, TX, USA

The contact owns a 2010 Ford Escape. While driving 55 mph, the power steering failed to turn left or right without warning. The contact pulled the vehicle over to the side of the road. The contact turned off and restarted the engine and the steering wheel required excessive force in order to make a turn. The vehicle was driven to the contact's residence. The dealer (advantage Ford Lincoln, 1031 central ave, duarte, ca 91010) was contacted and stated that the VIN was not included in the recall; therefore, the contact would have to pay for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The VIN was unknown. The approximate failure mileage was 92,000. The VIN was not available.

- El Monte, CA, USA

The contact owns a 2010 Ford Escape. While driving 30 mph, the steering wheel seized when making a left turn. The contact was unaware of any warning indicators illuminating, but a beeping sound was heard. The vehicle was not diagnosed by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact of no open recalls. The manufacturer referred the contact to NHTSA. The failure mileage was 110,000.

- Sterling, VA, USA

The contact owns a 2010 Ford Escape. The contact stated that the vehicle lost power steering ability and the power steering assist fault warning indicator illuminated. When the vehicle was started, the contact heard three chimes and the steering wheel jerked to the right momentarily. The power steering control module was reprogrammed in 2015 by crossroads Ford in sanford, North Carolina. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,563.

- Greensboro, NC, USA

Loss of steering while driving. The steering wheel locked in a straight ahead position while turning on a city street. A alert came on the dash saying electronic steering assist sensor failed. The vehicle lost all power to the steering and made the car hard to turn. Checked recalls and there is a recall on the sensors but my vehicle is not on the recall list.

- Vassar, MI, USA

The contact owns a 2010 Ford Escape. While driving 60 mph, the power steering assist warning indicator illuminated and the power steering failed. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 14V284000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 114,000.

- Vassar, MI, USA

The contact owns a 2010 Ford Escape. While driving various speeds, the steering wheel seized and became difficult to turn right or left. The vehicle was taken to gurley leep Ford motor dealer, but was not diagnosed due to the diagnostic fee. The contact then took the vehicle to gate Chevy world dealer in mishawaka, in where it was diagnosed that the steering wheel column needed to be replaced and the software needed to be updated. The vehicle was not repaired. In 2014, the vehicle was serviced per a NHTSA campaign at gurley leep Ford motor dealer, bend, in. The manufacturer was informed of the failure and stated that the recall had expired. The recall details were not provided. The approximate failure mileage was 190,000....updated 11/15/17 the consumer stated no parts were replaced the dealer simply performed a software update.

- South Bend, IN, USA

The contact owns a 2010 Ford Escape. The contact stated that the steering ability failed. While driving approximately 65 to 70 mph, the steering wheel shook and became difficult to turn. The power steering assist indicator illuminated while the failure occurred. The vehicle was taken to tiffany Ford dealer (hollister, California 831-637-4461) in 2014 to be repaired per NHTSA campaign number: 14V284000 (steering). The recall required an inspection and the part to be replaced if the vehicle exhibited the failure; however, the contact's vehicle did not exhibit the failure at the time of inspection. The vehicle was towed back to tiffany Ford for diagnostic testing, which confirmed that the power steering assist failed and that the vehicle was exhibiting the failure listed in the recall. The manufacturer denied assisting with the repair. The vehicle was not repaired. The approximate failure mileage was 135,000. Updated 07/18/17 the consumer stated the vehicle was repaired.

- Hollister, CA, USA

I was driving down the highway going around a turn the ABS light and traction control light came on and the steering became hard like no power steering. Shut car off when I arrived at destination started vehicle again lights were off drove a little ways same thing happend again

- Augusta, WV, USA

Was driving on the interstate when a power steering sensor lit up. Mike at Ford is telling us the recall was done on this vehicle in August of 2014, by the previous owner. Therefore, Ford is not liable, though it is the same problem. We have had two other mechanics look at it. Both have said, there are numerous complaints with the same thing.

- Mansura, LA, USA

Torque sensor for steering control malfunctioning. Steering wheel moving on it's own when stopped and moving. When going down highway at high speed, can feel sudden jerk of wheel side to side.

- Richmond, MI, USA

The contact owns a 2010 Ford Escape. The contact stated that the steering wheel seized and the power steering warning indicator illuminated. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000.

- Baltimore, MD, USA

The contact owns a 2010 Ford Escape. While operating the vehicle, the steering column started to vibrate. The next day, after starting the engine, the power steering malfunctioned and the steering wheel was very difficult to turn. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

- West Islip, NY, USA

I received a recall letter for my 2010 Escape concerning the electrical power steering system. When the car was taken to the dealer there were no codes but they "reprogrammed" the sensor. Now two years later the torque sensor has gone bad cause the power steering to stop work while driving. When I go back to the dealer they say they wont do anything since it was reprogrammed already. The safety issue still exist.

- Mansfield, OH, USA

Steering wheel vibrates and entire car shakes when stopped or moving. Sometimes you can reduce the severity of it by applying a slight turn of the wheel, but even then it often starts again. It even occurs at highway speed and is very distracting.

- Deer Park, NY, USA

The power steering failed with out notice on my wife and caused her to lose control entering our driveway. She drove into the mailbox and front ditch. I pulled the SUV out and we took the vehicle to the local Ford dealer due to this concern and recall 14V284000. The steering unit had failed as claimed in the recall issued by Ford, however they claim since it was checked a year and a half ok it is no longer covered. This is the recalled part that failed and it was never replaced just checked. They are trying to charge me $800 for the torque sensor which failed. The consumer stated the vehicle was repaired free of charge. Updated 05/26/2017

- Hilton, NY, USA

The contact owns a 2010 Ford Escape. The contact stated that the vehicle experienced a loss of power steering while driving 45 mph. The failure occurred without warning. The vehicle was taken to the contact's residence. The vehicle was also brought to the dealer where it was diagnosed that the steering column and housing were defective and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 104,060.

- Tallahassee, FL, USA

The contact owns a 2010 Ford Escape. When the vehicle was started, the steering wheel shook and there was no steering ability. There were no warning indicators illuminated. The dealer diagnosed that the torque steering sensor failed and needed replacement. The vehicle was repaired for the same failure two years ago with a software update. The manufacturer was notified of the failure. The vehicle was not repaired again. The approximate failure mileage was 107,000.

- El Paso, TX, USA

I was driving on the freeway and my steering wheel froze, I was not able to move it. It was the scariest thing. There was an immediate ding in my car and it said power steering assist fault, or similar. I was able to get to work (thank goodness) and called the Ford dealership, I called my insurance company and had it towed to them because the steering wheel was so hard to turn, I was afraid I would not be able to turn left or right. I do not know if they will honor recalls from reading numerous issues with responses I have read, they are no longer honoring them. I am a 2nd owner of the car and did not know anything about this. This should be an ongoing recall, this was very scary and if my kids were in the car... this is a huge safety issue... without warning it goes out? this could have ended a lot worse.

- Stockton, CA, USA

A few weeks ago I began noticing that my steering wheel would vibrate (really more of a jerking back and forth motion) while the car was idling. Soon it was doing it every time the car slowed or stopped. Now I can feel the jerking of the wheel even while driving. I took the car in to a Firestone for service who told me that this was part of a Ford recall (14-S05) and that I needed to take it to a Ford dealership. The Ford dealership is telling me that the recall is closed and that I need to pay $1000 for a new steering column. I called Ford who said that there is nothing they can do. This is a major safety issue as the power steering can completely go out (which they know). Many others have had issues getting Ford to honor the recall and fix their steering column.

- Clarksville, MI, USA