Takata recall

- Taylor, MI, USA

A recall was issued in 2014 for the power steering. I took my vehicle to the dealer and the "fixed" the recall in Oct of 2014. Today the power steering failed while my husband was driving the car. He was also making a turn in a busy intersection. Had I been driving, I would not have been able to control the car with manual steering and may have caused an accident. I have put less than 20K miles on the car since the "fix" but I am outside the 2 year or 12,000 mile warranty period for the recall. It takes my about 30 seconds to find others on forums that this exact same thing has happened to. I don't think a software fix (which is what was done) was the appropriate fix for a determined faulty part, the torque sensor. Ford needs to do the right thing and recall the part and not take the easy way out and do a software update.

- Thornton, CO, USA

Takata recall

- Fort Lee, NJ, USA

Power steering suddenly went out while my wife and her client were parking at a retail store. Power steering has not returned since. My wife was able to park the vehicle safely but not able to steer it to move the vehicle anywhere after that (I had to wrestle with the steering to move the vehicle to a repair facility). The local Ford dealership diagnosed this as a torque sensor failure. Recall 14S05 service was performed in 2014 in as much as the software for the system was updated -no parts were replaced. Ford has stated that the torque sensors in the affected vehicles are known to be faulty yet, when a unit fails (like mine) after the software has been updated, they refuse to fix it. My vehicle has just over 83,000 miles which is well below the reasonable life expectancy for a torque sensor. Ford customer service and recall departments have refused any further remediation.

- East Jordan, MI, USA

The contact owns a 2010 Ford Escape. While driving at various speeds, the vehicle became difficult to steer and shook. The vehicle was taken to the dealer where it was diagnosed that the instrument cluster module would need to be replaced. The vehicle was previously serviced under NHTSA campaign number: 14V4280000 (steering), but the remedy failed to repair the vehicle. The contact mentioned that the vehicle had experienced no failures before the recall. Since the software update, the vehicle experienced issues with the steering. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 129,000.

- Detroit Lakes, MN, USA

Lost power steering suddenly when turning corner

- Ponca City, OK, USA

The contact owns a 2010 Ford Escape. The contact stated that while driving at various speeds, the steering wheel would violently shake without warning. The contact stated that the vehicle was serviced under NHTSA campaign number: 14V284000 (steering) however, the failure recurred. The vehicle was taken back to the dealer where the technician informed that the turn signals failed. The vehicle was not repaired the manufacturer was notified of the failure. The failure mileage was 141,000.

- El Paso, TX, USA

The contact owns a 2010 Ford Escape. While driving at 65 mph, the steering wheel became difficult to maneuver without warning. The power steering warning light illuminated after the contact pulled over and restarted the vehicle. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 130,291. Updated 06/14/16

- Rochester Hills, MI, USA

The contact owns a 2010 Ford Escape. While driving approximately 50 mph, the steering wheel began to shake viloently without warning. The vehicle was taken to the dealer where it was diagnosed that the power steering box was faulty and the steering column needed to be replaced. In 2014, the vehicle was serviced under NHTSA campaign number: 14V284000 (steering). The vehicle was not repaired for the most recent failure. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

- Huntington, NY, USA

My power stering sensor light came on and had to be replaced there is a recall on this but not with my VIN number I want to know why not when I had the same problem as the recall and it was for 2008-2011 Escapes

- Pitman, PA, USA

My vehicle is displaying the electric steering assist failure warning and the steering wheel is shuddering at all speeds. The steering wheel also pushes back at times. Problem started at 115,000 miles. I have had extensive communication with fmc and they steadfastly refused to admit any liability. They say that they will never fix this issue under any circumstances unless the federal government forces them to do so. They suggest that I have a dealer fix it at my expense. There have been many reports of instantaneous failures resulting in loss of control. This is an inherent problem with all second generation Escapes. Over 1 million Ford vehicles have the faulty components. Ford is stonewalling the problem in an attempt to avoid the multi billion dollar tab. You must act quickly! most of us do not have $1500 to replace the electric steering unit. Many will continue to drive and endanger others in rapidly increasing numbers. I can send my communication with fmc.

- Sparta, WI, USA

The contact owns a 2010 Ford Escape. While driving 20 mph and making a turn, the steering wheel became difficult to turn. The vehicle was driven home and parked. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 165,000.

- Buffield, VA, USA

Power steering stopped working as I drove. Googled, lots of problems, bad part in steering column, some recalled not this VIN. Should be.

- Detroit, MI, USA

The contact owns a 2010 Ford Escape. The contact stated that the vent controls failed without warning. The contact was unable to use the air conditioning and heating function. Years before, the dealer replaced the power steering control module and the ic module, but the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the throttle body sensor and blower motor failed. The contact later experienced an extremely strong vibration in the steering wheel and the power steering warning light flashed. The vehicle was taken to the dealer for further inspection to determine the cause of the failure. The vehicle was not included in NHTSA campaign number: 14V284000 (steering). The dealer replaced the parts. The manufacturer was notified of the failure. The approximate failure mileage was 97,411.

- Ira, MI, USA

The contact owns a 2010 Ford Escape. The contact stated that while driving at approximately 40 mph, the power steer suddenly failed causing the steering wheel to become very difficult to turn. The vehicle was taken to the dealer, who diagnosed that the power steering assist sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number: 14V284000 (steering). The contact mentioned that the vehicle had experienced the same failure listed in the recall. The failure mileage was 60,000.......updated 04/01/16

- Walpole, MA, USA

The contact owns a 2010 Ford Escape. While driving 70 mph on the interstate, the power steering failed without warning. In order to drive the vehicle and feel safe, the vehicle was driven home via back roads. The vehicle was taken to a dealer where it was diagnosed that the switch in the steering column and the power steering motor needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure. The failure mileage was 95,200.

- Janesville, WI, USA

Intermittent power steering failure. This failure has happened four times in the past year. The power steering failed at low and moderate speeds, on city streets, without warning. This issue is very dangerous and could easily case an accident. I have contacted customer service and have been referred to a local dealer to investigate the problem.

- Gold Canyon, AZ, USA

Vehicle was taken into Ford dealership to have recall 14S05C performed (Sept 2015). At that time there were no diagnostic trouble codes showing in the power steering control module. In Jan 2016 on 3 separate occasions the steering wheel shook back and forth and a chime sounded while the vehicle was in gear and stopped at a stop sign. No light was left turned on on the dashboard. I read the service codes from the power steering control module and code B2278 was present. Upon returning to the dealership I was informed that Ford is not responsible for replacing the failing part (that would have been covered under the recall if the code was present when I first brought the vehicle in).

- Louisville, KY, USA

I was making a long distance road trip and began to notice subtle vibrations in the steering wheel. The vibrations began to increase in intensity over time, most noticeably when the car was at idle. At one point the vibrations were very intense during idle. After a rest stop I turned the car on and tried to turn the steering wheel but had much difficulty. The electronic power steering assist was not functioning. I had previously brought my Escape to a Ford dealership for recall #14S05 where they updated the pscm to address the issue I was experiencing now. The torque sensor has failed causing the epas to shut off even after my car was supposedly fixed a year prior. Ford has failed to address the issue fully and the work done to correct recall #14S05 is insufficient.

- Vista, CA, USA

Ford only put a alarm on during recall taken back 2 months later to be told would not cover cost of ECM sensor which cost $500. This is a safety issue that Ford will not cover. They found a way around replacing it with a alarm. How are you able to safely steer the vehicle going 55 when the alarm goes off the side of the rode. This is very daugerous. It went out twice on me. This needs to be looked in to immediately.

- Vinton, VA, USA