This vehicle has experienced a loss of power steering while driving. Console displays "power steering assist fault". dealer diagnosed a faulty steering shaft torque sensor (dtc B2278). Dealer also confirmed that the part number of the faulty torque sensor is (cl8Z-3F818-a). This issue seems to be the exact same as Ford recall 14S05 and NHTSA campaign 14V284000. This Escape is experiencing the same symptoms as recall 14S05 and the vehicle was manufactured within the dates specified in the recall, however, the VIN does not currently include this vehicle in the recall.

- Morrison, CO, USA

The contact owns a 2011 Ford Escape. While driving, the power steering failed without warning. The vehicle had to be restarted to operate normally. The vehicle was taken to a dealer where it was diagnosed with needing a new power steering torque sensor. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 14V284000 (steering). The approximate failure mileage was 89,000. Updated 04/11/17

- Palm Desert, CA, USA

We purchased a used 2011 Ford Escape on Jan 17,2017. After leaving the dealership and driving home, the power steering failed while backing out of a driveway. We turned the vehicle off, and restarted it. The power steering was functioning again. As we turned the corner on my street, the power steering failed again, causing the vehicle my daughter was driving to go straight toward a light pole on the corner. We stopped the vehicle and we were able to force the steering manually to turn into our driveway. I contacted the non-Ford dealer to advise them what had happened within 30 minutes of leaving their dealership. Repairs have not been made yet. Ford says that my VIN is not under the recall, despite having the same problem that the recall states. I researched our vehicle and contacted Ford to file a complaint. There was a recall issued on may, 2014. Here is the recall: Recall number 14V284000 recall date 05/29/2014 component steering:electric power assist system summary Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the electric power steering (eps) assist. Consequence if power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash. Ford's number for this recall is 14S05 attached is the coding from the dealership.

- Arlington Heights, IL, USA

Electric power assisted steering system failed while driving on the highway, it failed as I was turning a corner. No power steering available. Had it towed to the kendall Ford in eugene or. They would have to replace the whole unit, this unit has previously failed 3 times on other vehicle of my type. The total repair cost is $1,400 my car only has 58,000 miles on it, I think Ford needs to stand behind their product, especially when this has been an ongoing problem (3times) on cars like mine.

- Eugene, OR, USA

On 3 separate occasions, my vehicle shut off while I was driving. The lights flickered off, the brakes worked at approx. 30% after the car shut off and I had minimal steering capabilities and no acceleration capability. The car has also repeatedly been found with a dead battery (around 10 times now) when it has a brand new battery and alternator, and nothing within the vehicle has been left on to drain the power.

- Ithaca, NY, USA

The contact owns a 2011 Ford Escape. While driving approximately 6 mph pulling into a parking spot, the vehicle lost steering power. The failure was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was approximately 129,000.

- Ann Arbor, MI, USA

Car would not start. Once started, power steering completely out. Had to drive home with no power steering.once power steering came on a day later, air is not working.

- Knoxville, TN, USA

The contact owns a 2011 Ford Escape. Without warning, the eps failed and the steering wheel became extremely tight. The contact had to cautiously park the vehicle due to the failure. The dealer was notified. The manufacturer stated that the vehicle was excluded from NHTSA campaign number: 14V284000 (steering). The contact was uncertain of when the vehicle would be diagnosed and repaired. In addition, the contact was included in NHTSA campaign number: 16V777000 (fuel system, gasoline). The interim notice indicated that parts were not available. The approximate failure mileage was 106,000. VIN tool confirms parts not available.

- Shreveport, LA, USA

Power steering started randomly going out. Sometimes T would work again by turning off and turning back on the vehicle but that was only temporary. I took the Escape to a Ford dealer to get it looked at. This year was included in the steering recall (14S05) but for some reason, this VIN was not included even though it is the same problem and was the same fix as the recall is. Frustrating. I did call to let Ford know the problem and asked if they would include my VIN since it had the same problem. They said no because it's tracked by VIN and mine isn't included. The car was at 80,000 miles when this happened.

- Lansing, MI, USA

The contact owns a 2011 Ford Escape. While driving 50 mph, the power steering became difficult to maneuver. The power steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering torque sensor failed and needed to be replaced. The vehicle was repaired. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 14V284000 (steering). The manufacturer was made aware of the failure. The failure mileage was 77,666.

- Bellevue, MI, USA

Steering problems at low speeds, harder to steer, Ford shop said it was the steering turque cencor. Just like the recall!

- Hillsboro, OR, USA

Started car to go to lunch, pulling out of parking lot steering wheel locked up, pulled in lot across street and left car running, man checked and steering still locked. Turned car off and re-started...steering wheel unlocked. Miles on car 110886.7, date, 09/28/2016

- Gray Court, SC, USA

Lost power steering assist while driving vehicle at approx. 35mph. It was all I could do just to get it back home. I couldn't even turn it to get into my garage! I did some research on this problem and found that a recall had been issued for vehicle years 2008-2011. I called the dealer and was told that my vehicle was not included in this recall since it was manufactured on May 26 2011. My problem is: I'm having the identical problem and who's to say that these parts weren't manufactured at the same time the defective ones were?

- Hamilton, OH, USA

The contact owns a 2011 Ford Escape. While driving approximately 5 mph, the power steering failed without warning. The vehicle was driven to a mechanic, but was not diagnosed. The VIN was excluded from NHTSA campaign number: 14V284000 (steering). The manufacturer was not notified. The approximate failure mileage was 74,000.

- El Cerrito, CA, USA

The contact owns a 2011 Ford Escape. While in reverse, the steering wheel suddenly became locked and would not turn. The contact indicated that the failure occurred on two separate occasions. The vehicle was taken to an independent mechanic who diagnosed that the electronic steering torque sensor was faulty and needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 119,000.

- Easton, MD, USA

4 separate times while driving, the steering wheel completely locked up and could not turn the steering wheel at all. Luckily, was able to stop, turn car off, restart, and the steering wheel unlocked and was able to proceed. This all happened within two weeks. Very scary situations.

- Smyrna, GA, USA

The contact owns a 2011 Ford Escape. While driving and making a turn, the steering wheel became difficult to maneuver. In addition, the fuel fill inlet warning light illuminated. The failure recurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic power steering failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V284000 (steering). The manufacturer was made aware of the failure. The failure mileage was unknown. Updated 09/22/16

- Davie, FL, USA

The contact owns a 2011 Ford Escape. While driving approximately 15 mph and coming to a stop, the power steering failed without warning. The contact took the vehicle to the dealer where it was diagnosed that the steering column needed to be replaced. The VIN was excluded from NHTSA campaign number: 14V284000 (steering). The manufacturer was made aware of the failure. The failure mileage was 49,112.

- Woodinville, WA, USA

Power steering started going out at the beginning of June 2016. If I shut the car off and turn it back on, it will work. But, not always. It tends to go out when turning corners, but just this week, it went out while driving straight on the highway. There is no recall on this by Ford even though I have seen thousands of people with the same car and the same problem!

- Rockford, MI, USA

The power steering randomly goes out. Sometimes immediately upon turning the vehicle on, other times while driving down the high way, sometimes while driving slow, or turning. It is completely random. The quick/temporary fix is to turn the vehicle back off and on again and it goes away for a while. I took the vehicle in to Ford and they have to replace the steering column which comes to a total of around $1500. This is the same problems other vehicles had that were a part of the recall. My year is included in the recall but for some reason my VIN is not.

- Lansing, MI, USA