The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pittsburgh, PA, USA

While driving uphill on a bridge on a city street at 40 mph engine suddenly quit and all dashboard lights came on. No previous dashboard warning lights before shut down. Coasted to a parking lot. Engine would turn over but not start. Had car towed to dealer. Fortunately no traffic at time, but if I had been on expressway or in heavy traffic the result could have been wrecks and fatalities. Dealer said it was a fuel pump problem. I attached the repair report with personal info hidden. This needs to be a recall before some gets injured as could be very dangerous if occurs in heavy traffic.

- Hollywood, FL, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to balise Ford of cape cod (90 high school rd, hyannis, MA 02601) who stated that parts had not yet been sent from the manufacturer. The manufacturer was made aware of the issue and stated that they did not know when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Eastham, MA, USA

My 2012 Ford Escape was recalled October of '16. To date, I have received nothing from Ford in reference to NHTSA recall #16V777 and according to the recall, it has no remedy yet. What happens when a safety recall has a birthday without a remedy" we're supposed to allow time for things to be resolved, but really??? this is a safety recall isn't it? this is to prevent the vehicle from bursting into flames due to a poorly designed fuel modulator failure right"

- Vestal, NY, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (Ford of ocala, 2816 N. pine avenue, ocala, fl 34475) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ocala, FL, USA

The contact owns a 2012 Ford Escape. While driving unknown speeds, the contact smelled fuel in the vehicle. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (bill colwell Ford located at 238 waterloo rd hudson, ia 50643) where a service appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened case number: 12873995. No further assistance was offered. The failure mileage was 71,400. VIN tool confirms parts not available. Updated 10/25/17

- Warerloo, IA, USA

The contact owns a 2012 Ford Escape. The contact stated that the vehicle experienced a loss of power and she noticed a fuel odor. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The koehn Ford dealer was contacted and confirmed that the failure was due to the recall; however, parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The failure mileage was approximately 77,520. VIN tool confirms parts not available.....updated 11/16/17 updated `12/1/2017

- Stanton, MI, USA

There is a recall on the 2012 Ford Escape with a fuel leak that can lead to a fire. The recall has been going on for almost 1 year, since October 24, 2016 and has yet to be fixed and owners have not been notified. I only know of the issue because I decided to look and see if there were recalls on my car. I feel like this is beyond a reasonable time frame considering the severity of the issue.

- Chandler, AZ, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline) and stated that the remedy and repair part were not available within a reasonable time frame to schedule the recall repair. The dealer (courtesy Ford, 1636 dogwood dr SE, conyers, ga 30013, (770) 922-2700) did not give a specific date for when the remedy and repair part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Conyers, GA, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at: Ford of escondido, ca, and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/10/17

- San Marcos, CA, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (river view Ford located at 2200 us 30 oswego, il 60543 630-897-8900) and was informed that the recall remedy parts were on backorder. The manufacturer was not notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oswego, IL, USA

Get ck fuel fill inlet warning, then get chk engine light code is P0457.system does not work properly.

- Canon City, CO, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (haldeman Ford 640 us-130 East windsor, NJ 08520) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Monroe, NJ, USA

Throttle body problem P2111. Also transmission will jump into gear causing a lurching action and loud pop noise. Moving down street when car suddenly would not accelerate. Limped into autozone who ran a diagnosis and came back with P2111. Then they looked it up on youtube and found how to reset it (turn key to lock, slowly (10 sec) push down accelerator paddle, hold for 10 sec, deaccelerate at same rate, turn car off and restart. It worked for a few blocks and it did it again. Rinse and repeat several times to get home. Last time engine symbol came on...

- La Porte, TX, USA

No action yet on a safety recall issued 8 months ago- whats the [xxx] holdup? parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- La Grande, OR, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline) however the part to do the recall repair was unavailable. The local dealer was not contacted. The manufacturer was called and informed the contact that a time frame for the parts to be available was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Ramon, CO, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and stated that the contact would receive an additional letter when parts were made available. The contact had not experienced a failure VIN tool confirms parts not available.

- San Ramon, CA, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer and was informed that the recall remedy part was on backorder. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Marble, NC, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system; gasoline). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and stated that the contact would receive an interim letter when the parts become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Danville, CA, USA

The contact owns a 2012 Ford Escape. While driving various speeds, a strong fuel odor emitted from the vents throughout the vehicle. The vehicle was taken to the dealer where it was diagnosed; however, the technician could not determine the cause of the failure and confirmed that the VIN was included in NHTSA campaign number: 16V777000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to get a second opinion since the first dealer was unable to detect the failure. The approximate failure mileage was 50,000.

- Middleburg, FL, USA