10.0

really awful
Crashes / Fires:
10 / 6
Injuries / Deaths:
12 / 0
Average Mileage:
66,910 miles

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« Read the previous 20 complaints

problem #152

Mar 152019

Escape

  • 66,000 miles
I purchased the car with 60,000 miles I put 6,000 in 7 months and now my transmission is slipping. I was almost rear ended when it dropped out of nowhere. There are transmission recalls on similar Ford.

- Round Lake, IL, USA

problem #151

Mar 142019

Escape

  • miles
The contact owned a 2013 Ford Escape. Two minutes after the vehicle was parked in the driveway, the contact heard a loud crash. The contact went outside and noticed that the vehicle rolled down the driveway and crashed into a vehicle passing by. The contact was not in the vehicle at the time of the failure. The contact stated that the house was on a hill and the vehicle went into reverse independently. The air bags did not deploy. The occupant in the other vehicle was injured and received medical attention. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the contact's insurance company. The manufacturer was made aware of the failure and provided a case number. The failure mileage was unknown.

- Beuford, SC, USA

problem #150

Mar 192019

Escape

  • 123,000 miles
The contact owns a 2013 Ford Escape. While driving at low speeds, the vehicle sputtered and stalled. The contact had to turn off and restart the vehicle multiple times in order to drive. The contact stated that the same failure occurred while driving in reverse. The vehicle was taken to wall's Ford (2 merrill St, salisbury, MA 01952) where it was diagnosed that the transmission needed to be replaced. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 123,000. The VIN was unavailable.

- Raymond, NH, USA

problem #149

Mar 102019

Escape

  • 127,000 miles
Intermittent stalling of my 1.6 liter ecoboost engine. It happens every 3 to 4 days and only happens after you start the engine and drive about 100 feet. The engine will lose power and die. You start it back up and it will display loss of power and die again. Normally the 3rd time the engine starts and runs properly. It will then not have any issues for 3-4 days. It is dangerous because it will normally have this problem after gong to the store and when leaving you pull out of parking lot and it will stall merging into traffic. It has never done this while traveling at speed limit.

- Alvin, TX, USA

problem #148

Mar 012014

Escape

  • 70,000 miles
The contact owns a 2013 Ford Escape. While driving highway speeds, the transmission would randomly downshift, which caused the engine to rev and the speed to decelerate. An unknown dealer was notified of the failure. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 70,000.

- Minooka, IL, USA

problem #147

Mar 022019

Escape

  • 68,000 miles
At 68,000 miles, the transmission went out on my Escape. I was at a stop light and tried to accelerate when the light turned green. Without 1st gear, the car wouldn't budge. I had to press the accelerator to the floor to go anywhere.

- North Canton, OH, USA

problem #146

Mar 062019

Escape

  • 48,000 miles
Transmission slipping in forward and reverse when car starts up from stop on city road.

- Pocono Lake, PA, USA

problem #145

Feb 142019

Escape

  • 62,000 miles
My 2013 Ford Escape sel 1.6L with ecoboost is having the same coolant issues as many similar models have been having. However, my car's VIN number was not included in the official recall so I have to foot the bill despite it clearly being the exact instance in which the recall was issued. For a clarification of the issue. The coolant is rapidly depleting despite no visible leaks or smells of it burning off, indicating that it's leaking into the engine (fire hazard as its a potential to ignite) caused in part by faulty hosing equipment. When the coolant levels get too low, the check engine light comes on and an immediate alert that the engine is overheating... even though the temperature remains unchanged. The car then begins to stall until the coolant levels are returned to normal.

- Oak Lawn, IL, USA

problem #144

Feb 122019

Escape

  • 75,495 miles
The engine will stall while driving. It has been doing it after being off for 0-60 minutes. I won't be able to accelerate and then the car starts shaking and shuts down.

- Apple Valley, CA, USA

problem #143

Jan 082018

Escape

  • 153,300 miles
The contact owns a 2013 Ford Escape. While idling at a drive thru window at a restaurant, the vehicle jerked forward and almost crashed into the preceding vehicle. The contact attempted to drive off, but the vehicle stalled and the check engine indicator illuminated. The vehicle was towed to North hills automotive (1428 augusta St, greenville, SC 29605, (864) 233-9002) where it was diagnosed that new bushings needed to be installed along with a new transmission. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 153,300.

- Pidmont, SC, USA

problem #142

Jan 182019

Escape

  • 64,000 miles
I purchased my Escape with 50,000 miles on it, within a few months I had a low coolant alert- I was told at the dealership they did not replace the cap correctly after an oil change, they flushed the lines and couldn't find any leaks so the cap was replaced. I had a low coolant warning again and my coolant was replaced at home, and then another warning shortly after, again replaced, coolant clearly leaking from under car but no leaks could be identified. Then... driving on the highway at 70mph "transmission fault" warning- pulled over. Car was shifting normally, restarted and the warning was gone. Took to dealership and was told they pulled the code: "for tcc judder, which is because the torque converter is slipping under any load, and there is a hard shift between 2nd and 3rd gears." Was told I needed a transmission overhaul (car has 64,000 at this point.) brought the car home and in the driveway it started leaking transmission fluid. Opened a case with Ford and was told they "decline assistance" to help with repairs. Brought to 2nd shop for 2nd opinion and was told: Transmission fluid was completely burnt, transmission overheated at some point, this caused the cooling tank to crack explaining the disappearing coolant problem I had been having since buying the car, no explanation why the transmission would over heat. Car serviced at Ford regularly and was not heavily driven. I have had the car for 10 months at this point and will be paying thousands for a new transmission that failed with low mileage.

- Henrico, VA, USA

problem #141

Jan 052019

Escape

  • miles
The contact owns a 2013 Ford Escape. The contact stated that the vehicle's gear shifter failed to change into any gear. The contact had to maneuver the gear shifter to ensure that the gears properly changed over. In addition, the engine coolant indicator kept randomly flashing and coolant leaked from the vehicle. The coolant had to be constantly checked due to being low or nearly empty. The vehicle was taken to king Ford (9555 kings auto mall rd, cincinnati, oh 45249, 513-683-0220), but was not yet diagnosed or repaired. The vehicle was excluded from NHTSA campaign number: 12V551000 (engine and engine cooling). The manufacturer was notified of the failures. The failure mileage was not available.

- Cincinnati, OH, USA

problem #140

Jan 012019

Escape 4-cyl

  • miles
02/03/2019 I purchased the car 12/31/2018. These things occurred in the vehicle when it was stationary, taking off and excelling, in motion, on a city street and on a highway (interstate), driving straight, turning, braking, and on inclines and down hill. It also involves fuel/propulsion, engine, speed control, suspension, wheels. It started with the dash lighting up with no key in it. Then it started a hard idle almost shutting down the vehicle. Since I had it in last week, there is rattling, popping, grinding sounds with grabbing and pulling under the back of the car. Now it is the traction and intelligence control all wheel warnings and shutting down the control on its own. It stalls in traffic while the computer attempts corrections that fail to correct it. It has slid from one side of an off ramp to the other side, because the traction/all wheel intelligence could not get traction. I could not control the car. Grateful there was no one in the other lane. It is putting my life and everyone around me in serious danger of being killed. I have mentioned some of the issues prior to the last service on it and taken it to (purchased from) jarrett gordon Ford winter haven, fl and (work done at) jarrett scott Ford plant city, fl. I am told they can't diagnosis it unless it is doing this with them. I will be taking it back in tomorrow with all the new issues going on with it. It is seriously dangerous and getting progressively worse. I've already had the oil changed, transmission fluid drained and refilled, fuel induction, injector serviced (it did not help with fuel consumption), tune-up, plugs changed (did not help), coolant flush. This needs to be addressed before I die or any others die as a result of this vehicles issues. These liability issues belong to Ford company, not me. All this since I purchased it 12/31/2018 proof of contacting 6 + members of the dealerships.

- Plant City, FL, USA

problem #139

Dec 012018

Escape

  • miles
Antifreeze is disappearing with no leaks visible or shown.

- Redford, MI, USA

problem #138

Jan 222019

Escape

  • 84,541 miles
Less that 85,000 and transmission is slipping. Mechanic reports that he sees at least 1 Escape or Explorer a month with transmission issues. Slippage happens at low speeds and during highway travel.

- Michigan City, IN, USA

problem #137

Jan 202019

Escape

  • 99,000 miles
At 60,900 miles the transmission went out. No warning signs, no engine lights, just lost power and during driving and pulled over put in park and then engine just revved and wouldn't go. Took to Ford dealer and diagnosed as needing a new transmission just 900 miles over warranty. Contacted many channels within dealer and Ford but know one would help had to pay $4500 out of pocket to get rebuilt at the Ford dealer. Now with 37,000 miles the transmission has failed again and the dealer will do nothing, Ford will do nothing and they say I need another transmission at the amount of $4500 again. Same symptoms this time, no warning just failed. This to me is crazy I have to be on my 3rd transmission with a vehicle that has 99K miles. There is obviously and issue with these transmissions as the internet is full of complaints with this exact issues. Also the many transmission shops I have spoke to have said them same thing, lots if issues and very common to fail early.

- Kansas City, MO, USA

problem #136

Jan 182019

Escape

  • 120,000 miles
My car will stop while I am driving it.. the engine light goes on the car shakes and the light flash... this is dangerous.

- Louisville, KY, USA

problem #135

Jun 012018

Escape 4-cyl

  • 163,405 miles
The contact owns a 2013 Ford Escape. After shifting into the park position, the display indicated that the transmission was in drive. The contact stated that the vehicle would no longer operate in either direction. The vehicle was towed to willis Ford(15 North dupont blvd, smyrna, de) where it was diagnosed that the transmission bushing that connected the shift cable was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 153,000. Consumer states vehicle was turned off and attempted to turn it back on, nonetheless it would not turn over as the vehicle was still registering that it wa "on" and in reverse. Vehicle was repaired but was not included in the recall. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Clayton, DE, USA

problem #134

Dec 212018

Escape

  • 123,000 miles
While driving, my can stalled out, then upon exiting onto a highway the car would not accelerate. Took it in to get it looked at and nothing was found to cause my car to not accelerate. I took the vehicle home and within 3 weeks my car, again while driving stalled out and completely shut off while driving. This was scary because I was on a major highway during rush hour traffic. This car has been a complete nightmare and I have only had it for a little over a year. This repair is going to cost me over $1,100 to fix. I would like to know how Ford is going to fix this as it seems to be a issue for many Ford owners and there is an open investigation going on for this exact same problem.

- Arvada, CO, USA

problem #133

Dec 302018

Escape

  • 65,000 miles
A quick internet search reveals that this is a well documented problem in several different forums, yet Ford has not taken any steps to ensure the safety of its customers. My car, in a fashion identical to the 140,000 Escapes with the 2.0L engines, stalls suddenly while driving. It does this randomly, repeatedly, and without warning. I've been fortunate so far and have had the stalling occur only in low speed situations but I understand that other owners have stalled at high speeds. My car is a 1.6L and was not included in the recall. I've had the power control module replaced but that has not resolved the problem. How many more accidents are required before all vehicles will be fixed? the check engine light does not consistently illuminate preventing dealers from pulling the error codes and safely and efficiently resolving the problem. This is incredibly frustrating given the danger of the situation and the extensive documentation on the internet and the existence and correction of an identical problem in 140,000 other vehicles. It's unclear why the owners of 1.6L engines, which clearly suffer the same flaws and risks, are subject to severe injury, immense frustration, unresolved issues and escalating costs to drive what was supposed to be a reliable, safe family vehicle.

- Chicago, IL, USA

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