10.0

really awful
Crashes / Fires:
10 / 6
Injuries / Deaths:
12 / 0
Average Mileage:
66,774 miles

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« Read the previous 20 complaints

problem #79

Sep 292017

Escape

  • 68,000 miles
2013 Escape developed coolant leak. I saw online where this problem was a recall. When I took it in to the dealership they informed me that even though mine has the same problem my VIN# is not included in this recall! if Ford Motor Company knows they have this problem with this vehicle why are they not all covered" how many have to catch fire" also, they also tell me I have an oil leak in the turbo. I have never seen any evidence of an oil leak in this vehicle.

- Piedmont, SC, USA

problem #78

Aug 292017

Escape

  • 104,000 miles
Vehicle never shifted correctly. Complained to dealer numerous times. Transmission failed at 104000 miles. Vehicle broke down on major interstate 100 miles away from home. Had the vehicle towed to nearest dealer. Cost to repair was 5000+

- Blairstown, NJ, USA

problem #77

Sep 222017

Escape

  • 37,056 miles
While operating on interstate 90 ewd engine rpms went from abt 3000 RPM's to 5000 RPM, while attempting to accerlate from abt 65 mph to 70 mph.

- West Salem, WI, USA

problem #76

Sep 242017

Escape

  • 37,140 miles
While operating vehicle at approx 55 mph vehicle revolutions raced up to abt 6000 rpms. As attempting to accelrate to a higher interstate speed.. while operating on interstate

- West Salem, WI, USA

problem #75

Sep 042017

Escape

  • 51,000 miles
While driving on a highway with the cruise control set at 70 mph (speed limit), the engine on my car suddenly and without warning cut out. A message of 'your vehicle is not in park' appeared. I was able to make my way onto the berm of the road, close to an exit on the highway with the car's momentum. The car's engine was not running. I put the car in park, waited a moment to calm my nerves, and then restarted the car. I was able to get home, holding my breath the entire time, uncertain whether I would encounter the same problem. Cause of the problem - unknown. I have an appointment tomorrow at the Ford dealership where it was purchased. Twice before, this car was taken to the dealership because of a problem with accelerating from a stopped position. The car would "buck" as if it wasn't getting any fuel. The second visit resulted in no action from the service dept. As they could not recreate the issue. I asked specifically about codes from the car's computer, but was told there weren't any. I found this surprising because I drove directly to the dealership when this problem happened and the "check engine" message was on the entire trip there.

- Pittsburgh, PA, USA

problem #74

Aug 222017

Escape

  • 34,000 miles
While accelerating vehicle on a highway on ramp, studdered, acted like issues going from 1st gear to 2nd gear. Unknown if power train isue or fuel/engine issue. Was looked at by shop same day problem would not reoccur..

- West Salem, WI, USA

problem #73

Aug 012017

Escape

  • 55,339 miles
I was sold the car with a defective fuel pump and never warned that it needed to be recalled, therefore, I have been driving it for over a year with the possibility of it starting on fire. Also, recently the power train went on my car almost exactly one month after the warranty was up. After researching this issue it has come to my attention that many other Ford Escape owners have experienced this exact issue. I was even told by one mechanic that this is a known issue with Ford Escapes amongst mechanics. When the car is in motion it "clunks" and does not shift properly. I am concerned for the safety of others who may be driving these cars without the knowledge that there is something wrong with it.

- Lackawanna, NY, USA

problem #72

Jun 012017

Escape

  • 102,000 miles
The contact owns a 2013 Ford Escape. While driving various speeds, the vehicle jerked, shook, and sputtered. Eventually, the shifter became stuck in the neutral position. The vehicle was taken to an independent mechanic who diagnosed that the gear shift cable fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified, but no assistance was offered. The local dealer was not notified. The failure mileage was 102,000.

- Chicago Ridge, IL, USA

problem #71

Jun 052017

Escape

  • miles
My transmission failed in June, it was rebuilt and has already started to shift hard. So, once again back in the shop. The A/C has been acting funny. The rear vents barely work, blend door doesnt engage properly. Dealer has another vehicle identical to mine and it does the same thing.

- Bealeton, VA, USA

problem #70

Aug 062017

Escape

  • 67,000 miles
First complaint is the internal door panels do not properly fit and come loose becoming caught on the frame of the car not allowing you to open the door to exit the vehicle which is highly dangerous in an emergency. 2) the shift selector switch broke as my spouse was driving the car not allowing him to shift the car into park or shut it off. This is highly dangerous and quite common a mechanics told us.

- Indianapolis, IN, USA

problem #69

Apr 052017

Escape

  • 34,786 miles
2013 Ford kuga 60,000 km. Automatic transmission. Engine stalls at random while driving. Stalls both at high and low speeds. Has been into dealer for service for two months, for the first 7 weeks they "could not fix it because they could not find an error code". after I drove it in a circle around the dealer for hours I was able to show them the problem and they obtained an error code, 'solenoid'. Ford says "maybe just replace whole transmission because we're not sure of the problem"

- Garda Vr, AE, USA

problem #68

Nov 062015

Escape

  • 90,000 miles
Vehicle powers down, leaks coolant, has rough ride, vibrates and has completely shut down atleast twice requiring a tow. Engine has hot smell to it, as if it is coming from hot coolant. Ford says "can't find a leak." They replaced a part on it, however I can not recall what it was because they were only guessing themselves as far as low coolant. However it did not fix it anyway. I have called Ford many times, but they show no recalls to any of the problems I have mentioned. I am a single mom & nurse, I need a reliable vehicle. It is so depressing to make payments on vehicle. By the way I have no warranty. The issues occur at any time on any roads.

- Jacksboro, TN, USA

problem #67

May 092017

Escape

  • 79,615 miles
Vehicle was driven away from a mechanics shop for a fly wheel repair. After approx. Mile of driving, the temperature warning light illuminated without the gauge showing a high temperature. I stopped at a red light. When the light turned green, no matter how I pressed on the accelerator, the car would not accelerate over 5 miles an hour. I had to navigate across 3 lanes of traffic to get to the side of the road. It drove for less than 50 ft then the engine completely shut off forcing me to push the car into a parking lot. Mechanics came, looked over the car then it started normally. They drove it back to the shop and hooked it to a computer but no codes were thrown. We could not recreate the issue. We decided to file a complaint because of our concern over all the blogs found online referencing the same issue. This could potentially be very hazardous if it happens on a highway which could result in bodily injury. This comes after this vehicle has been in the shop for over 4 months in the 8 months we have owned it for many issues including transmission, transmission bracket, transmission plug failure, wiper motor, fly wheel and a sensor issue.

- Asheville, NC, USA

problem #66

Apr 062017

Escape

  • 81,000 miles
Vehicle was in drive, the engine was making a noise and after applying the brake for a turning car in front of me, I went to apply the gas and it would not accelerate. I put the vehicle in park, while on a state road and then moved the gear shift into drive and got it to a garage about two blocks away from the incident. Shut the vehicle off and one of their mechanics took it for a drive, came back and said nothing was wrong. So I got in the car and about 3 to 4 miles up the road, it started acting up again. I took it to the dealership that I purchased it from and after replacing a water pump, coolant level sensor and axle seal, they told me it was fixed, so I went to pick it up. After I paid $822.08 for the bill, I drove the vehicle a block and the incident occurred again, so I drove it back to the dealership and told them that they didn't fix the original problem that I brought it in for. They contacted me that it is something in the transmission, which is very expensive. Now I am left with a year of car payments on a vehicle that isn't drivable. It doesn't appear that Ford or the dealership is going to stand behind a defective product. The vehicle has never been driven off road or abused, actually I have taken it faithfully for all recall repairs and servicing needs.

- Wiconisco, PA, USA

problem #65

Feb 282017

Escape

  • 61,000 miles
2013 Ford Escape sel stalling when accelerating from a stop. This has happened several times with my wife driving the car. We've taken it into the local Ford dealership only to be told they cant replicate issue. Driving the car to work today (my wife now drives my car for safety concerns), the Escape hesitated when pulling out of the parking lot and onto the road. Have another appointment to have it looked at but will probably be told that it can't be replicated. This car only has 60K miles and is totally worthless, and unsafe to drive.

- Richland, WA, USA

problem #64

Jan 312017

Escape

  • 90,000 miles
The contact owns a 2013 Ford Escape. The contact stated that the low coolant and check engine indicators illuminated. The dealer diagnosed that the coolant was leaking into the engine. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 90,000.

- Rohnert Park, CA, USA

problem #63

Jan 192017

Escape

  • 145,000 miles
Vehicle was in drive and suddenly lost power. The accelerator was pressed but the vehicle stopped driving forward even though the engine was running. The engine did not rev. The dash light indicating the transmission disappeared. The vehicle suddenly jumped into gear so hard I suffered whiplash. It did this several times as I attempted to get clear of heavy traffic. I literally thought I had been rear ended at one point as the car jolted so hard. After getting out of the roadway, the transmission failure service now light came on. This is consistant with the PCM wiring harness recall done on other 2013 Escapes but was not covered for my particular vehicle. The jolts to the vehicle kicking in gear destroyed the transmission. I was in motion at the time, in bumper to bumper traffic. I was lucky not to strike or be hit by another vehicle. I have contacted Ford but they state my car was not covered under that recall and that they will not help me.

- Leonardtown, MD, USA

problem #62

Sep 202016

Escape

  • 120,000 miles
Transmission/shifter linkage breaks easily leaving vehicle in or out of gear.

- Leonardtown, MD, USA

problem #61

Dec 122016

Escape

  • 30,000 miles
My car started acting up when the check engine light came on. It has run at lower speeds, sputtering and seems to have loss of power while driving in local conditions no more than 15 miles or so. I called Ford where I purchased the vehicle, and they offered to tow it. At first they made it seem like everything is covered, and now its 2 weeks later after them telling me its some sort of sensor that needs to be replaced and the cost is 1100 dollars, the car is 3 years old with 30000 miles on it, they will not fix the car until payment is made. It seems that its an issue they should have to fix on there dime not mine.

- Bayville, NJ, USA

problem #60

Dec 162016

Escape

  • 57,000 miles
Loss of power turn car off waite few mins star up run find till next time push on gas padal norting happen

- Garden City, MI, USA

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