10.0

really awful
Crashes / Fires:
10 / 6
Injuries / Deaths:
12 / 0
Average Mileage:
66,910 miles

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« Read the previous 20 complaints

problem #52

Apr 122016

Escape

  • 1,500 miles
The contact owns a 2013 Ford Escape. While driving approximately 45 mph, the transmission downshifted and the engine warning indicator illuminated. The failure recurred five times while driving at various speeds. The dealer serviced the transmission, but the failure recurred immediately after the repair. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,500.

- Olive Branch, MS, USA

problem #51

Apr 172016

Escape

  • 50,000 miles
Intermittent check engine light (happens when in park or when driving). Hooked up to code reader and got P026B7; found online that the the engine coolant bypass valve is defective, but not recalled (tsb 13-02-15). Dealer confirms code and that engine coolant bypass valve is defective and should be replaced but referenced tsb 16-0052. Despite the part being so defective it has been discontinued, redesigned, and replaced the dealer claims it isn't covered under any form of warranty.

- Rosemount, MN, USA

problem #50

Jan 282015

Escape

  • 12,583 miles
On January 28, 2015, while driving the vehicle in the city of trujillo peru. The engine stopped, the witnesses of the engine, oil and also the battery sign lit up. So I decided to take the vehicle to the authorized Ford, , where Ford mechanics determined that the engine had no oil, intercooler and ducts, spark burnt with oil residue workshop. Then the workshop asks me to authorize disassemble the engine to repair, the vehicle had 12.583 km long, and is within the factory warranty then, ask the college of engineering of the city of trujillo to conduct an ocular inspection. To determine the cause of the fault and the determination of the severity occurred in the vehicle, of course with the consent of Ford peru, Ford which he refused to perform an expert.

- Trujillo, KS, USA

problem #49

Apr 122016

Escape

  • 33,000 miles
Looses power, unable to accelerate even when gas pedal pushed to floor. It's been to the dealer twice. No problems detected. Unable to duplicate. Seems to occur while driving various speeds 55-45 mph, city driving, stop and go traffic. Usually occurs after a stop/go traffic lights, right hand turns. Occurred after first time between 25K?-30K miles. 2013 Ford Escape 1.6 ecoboost engine.

- Sumter, SC, USA

problem #48

Apr 142016

Escape

  • 36,600 miles
Since August 2015-April 14, 2016 I have taken my vehicle to the Ford service department four times due to reduction of engine power/engine overheating warning. My Ford was subject to the recall and serviced in Aug 2015. In January 2016 and twice in April 2016 I have had the same issue with engine reduction/vehicle heating gauge idle on hot/the vehicle sputters and rides extremely hard until you can come to a complete stop. All incidents have happened while driving in traffic and once on the interstate. When it happened on the interstate I barely made it to the shoulder as I had to try and cross a lane of passing vehicles to do so. I do not feel that Ford has adequately found a fix for this huge and dangerous problem and I do not know if a consumer has to be killed first for them to look at it and suggest a fix that is viable to the problem. I am fearful to even drive my Ford due to the is problem since it only happens when the vehicle is in motion. I am requesting that you please review this for all of the consumers that Ford continues to sell these automobiles too.

- Oklahoma City, OK, USA

problem #47

Mar 232016

Escape 4-cyl

  • 45,121 miles
The contact owns a 2016 Ford Escape. While accelerating to approximately 5 mph from a stop sign, the vehicle stalled. The "engine fault service now" warning indicator illuminated. The vehicle was turned off and restarted. While driving, the engine lost power and the transmission shook severely. The contact stopped again and waited approximately one minute then the vehicle started normally. The vehicle was taken to the dealer, but the failure could not be duplicated. The failure recurred three times in one week. The vehicle was repaired under warranty by the dealer the first time the failure occurred. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 45,121....updated 04/19/16

- Pompano Beach, FL, USA

problem #46

Nov 222015

Escape

  • 98,500 miles
The car suddenly and without warning shifted into neutral for a few seconds then slipped back into gear even though the gear shift was in drive. This started happening every few minutes regardless of what gear the vehicle was in. The problem would occur while driving thus making it unsafe to drive.

- Worcester, MA, USA

problem #45

Dec 012015

Escape

  • 77,000 miles
Escape 2013 AWD 77,000 miles. Internal mechanical problems affecting the differential. The transmission fluid is burn't. the transmissions slips in every gear, eventually putting itself in to neutral. A well established, local aaa recommended transmission shop owner states only one option; replacing the transmission at a cost of $4,800. Further, stated the problem was something that had been building up for quiet some time and that it's some sort of defect. Worst case scenario, transmissions fails due to defect causing an accident. It has had 2 major repairs since I purchased it new from the dealership in 2013 totalling over $2,500. $2,500 + $4,800 = $7,300 for a vehicle only 2 years old. This model needs to thoroughly investigated before someone gets hurt or possibly killed.

- South San Francisco, CA, USA

problem #44

Nov 222015

Escape

  • 41,000 miles
For a few months low coolant light would come on and I would fill it. Then check engine light came on. Before I could have it checked out, I was driving for only five minutes and a red indicator light came on and the car slowed down. It read, high engine temperature, stop safely. Managed to get car home and checked the level of coolant/antifreeze. It was well below the min level. Filled it up and the fluid leaked out right away. Took it to Ford dealer for service. It was a faulty coolant diverter valve that needed to be replaced. Ford told me that it was not covered under the powertrain warranty which was a little confusing to me. Also, I know there were many recalls on this vehicle that were taken care of. One involving cooling system. Not sure if this problem I just had was related to a previous recall.

- Smithtown, NY, USA

problem #43

Nov 292015

Escape

  • 30,074 miles
We have a 2013 cpo Ford titanium with 30,000 miles on it, and it recently started to have problems with it loosing power while trying to excellerate. Most of the time it is from a stoplight or sign, but on occasion while getting on the highway. The engine starts to stumble, and won't get up to speed. The "service engine now" light comes on, and we have to limp to the side of the road. When putting it in neutral, the engine revs up to 3000 rpms before we turn it off. After letting the computer "reboot ", the engine is ok and the "service engine" light goes off. This has happened to us at least six times in the last two months. Twice we have had it to crest Lincoln (purchased from) in woodbury, ct., and once to an independent technician with neither of them able to get a fault code from the computer memory. It is completely void of any fault codes! my nephew has the same car from another dealer, and they are having the same problem! it puts us in dangerous situations. Every time we pull away from a stop sign, we hope there is not a dump truck going to run us over! the NHTSA needs to look into this safety issue!

- West Hartford, CT, USA

problem #42

Nov 152015

Escape

  • 62,000 miles
Multiple times check engine service engine fault now comes on, killing all power and steering to vehicle. Stalled out in traffic, on highway, at a stop, low speed, no speed, high speed. Lost all ability to accelerate or control vehicle. Traction control sensor light lit up, check engine light lit up, airbag sensor lit up and yet running the check systems on it responds that all systems are normal and no active messages. Previously had issue with a bad wheel sensor affecting RPM's, speed, and acceleration. It took the dealer 4 days to figure that out as no computer codes displayed. When turning the lights on manually, the sensor on the dash doesn't light up and it does not turn the lights on unless it is completely dark outside. Not good for these rainy overcast mornings. The engine stalling happened in all different circumstances and traveling in inner city traffic and losing power has proven to be quite dangerous. It first happened yesterday while traveling short trip turning into parking lot. Today it occurred 12 times in a span of a 25 mile trip with my granddaughter in the car. I read the Ford website and ntsa ones and feel it could possibly be related to recall # 14S17 but when I run the VIN number, it only shows active recall related to airbags. It has had multiple recalls since first 3 months of ownership and dealer where purchased never seems to know or have parts in order to address recall issues. The problem is that when this happens, you lose all ability to control the vehicle and there is no indication of when or where it's going to happen. We were sitting at an intersection and when the light turned green, I accelerated and it lost power and there was nowhere to get the vehicle off of the road as it was traffic all around us. I turned my hazards on and prayed we didn't get hit by the oncoming onslaught of traffic.

- Portage, PA, USA

problem #41

Sep 052015

Escape

  • 20,254 miles
The jerking stuttering problem went for about a month and half. Today it came back with a vengeance. While driving from Massachusetts to New York to spend the holiday with the family got about 20 miles away from home started stuttering jerking then went to pay the toll slow down in traffic she died. 5 lane highway would start but put in drive died. Nothing but problems since bought the thing. Wife told me she don't even want to see it in the driveway ever again with all the problems she feels unsafe driving

- Revere, MA, USA

problem #40

Aug 242015

Escape

  • 48,000 miles
When shifting from sport mode (s) to drive (D), the shifter mechanism does not lock out neutral (which should require pressing the release button.) I pushed the shifter from sport directly to neutral, causing me to temporarily lose power while merging.

- Plymouth, MN, USA

problem #39

Feb 282015

Escape

  • 54,000 miles
The contact owns a 2013 Ford Escape. While driving at 40 mph, the vehicle began to vibrate. The vehicle was taken to a dealer who diagnosed that the shaft and joint assembly, bushing, seals, right front axle, and shaft joint forward needed to be replaced. The vehicle was repaired. Five months later while driving at 65 mph, the contact noticed strong fuel fumes emitting in and around the vehicle. The vehicle was taken back to the dealer, who diagnosed that the fuel lines needed to be replaced. The vehicle was repaired. The contact was aware of NHTSA campaign number: 13V584000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 54,000.

- Louisville, KY, USA

problem #38

Aug 032015

Escape 4-cyl

  • 29,000 miles
While driving down the highway I pushed on the accelerator to pass another car safely. The accelerator did not react for 4 seconds, this is a serious safety issue and if our government is not looking out for us, who is. I noticed other postings like this and I have complained to Ford that I have a lemon and they have chosen not to do anything about it. Do I need to start writing my senator or congress person for something to happen, what does it take for someone to notice these complaints, a death from these defects? Ford has chosen to ignore it and apparently the NHTSA as well. I have had several issues with my Escape and have complained to Ford, I am a veteran and cannot afford a lawyer as I am putting three people through college. Help!!!!!!!.....updated 10-27-15

- Seal Beach, CA, USA

problem #37

Apr 042015

Escape

  • 12,850 miles
When driving at highway speed SUV jerks - sputters not all the time but the last time it was like a machine gun at 60mph. It stores no codes. Been to Ford 3 times the 2nd time a code of miss firing they change all plugs and coils. Was on the highway a week later something.

- Revere, MA, USA

problem #36

Mar 152015

Escape

  • 9,800 miles
While traveling down the highway in plover Wisconsin, smoke began to pour into the vehicle via the front vents. I looked forward and saw massive flames coming from under my hood. I quickly pulled over, shut the vehicle off and ran. I call 911, where it took 15 firemen and 500 gal of water to put out the 10ft flames (see fire report). The entire front end of my car has been destroyed along with all the contents. The fire broke through the firewall and melted underneath the dashboard. Front tires exploded

- Morton Grove, IL, USA

problem #35

Feb 262015

Escape

  • 14,200 miles
The contact owns a 2013 Ford Escape. While driving at 30 mph, the vehicle decelerated, the transmission failed to shift into gear, and the check engine warning light illuminated. The engine was shut off and restarted, and the vehicle resumed normal operation. The failure recurred multiple times intermittently. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 14,200.

- Marcelluf, NY, USA

problem #34

Apr 252015

Escape

  • 39,900 miles
The vehicle was driving fine while utilizing cruise control going 70 mph. All of a sudden chime sounded and engine stalled. Cluster had message "shift into park" my turn signals didn't work as well. Instrument cluster died completely as I went to pull over. Turned on hazards and shifted into park and restarted vehicle. Was able to control the situation.

- St.Paul, MN, USA

problem #33

Feb 192015

Escape 4-cyl

  • 15,000 miles
Recall repair done in August 2014 for well publicized localized overheating of cylinder head issue. Have had two instances of overheating since... the last incident occurred on 2/19. The vehicle went to low power mode and instructed my wife to pull over immediately and stop engine... she did.... after sitting for approx 10 minutes she restarted the engine and temperatures returned to normal however the engine light is now on and I will be taking the vehicle for repairs again on Monday. I am very concerned about the reliability of this vehicle and specifically this engine option. I have no idea what damage was caused by this latest incident... I'm sure there will be some residual longevity impacts if I keep the vehicle. I predict that this engine will continue to have issues.. both incidents did occur during extreme cold (below zero) so it seems to be cooling system related... which was the basis of the original recall.

- Pittsburgh, PA, USA

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