10.0

really awful
Crashes / Fires:
3 / 14
Injuries / Deaths:
6 / 0
Average Mileage:
50,644 miles

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« Read the previous 20 complaints

problem #137

Dec 182017

Escape

  • 86,000 miles
The vehicle continuously sputters, and then dies while in driving mode - normally pulling out into traffic. We have been almost hit numerous times. In an hour time span, yesterday, it happened 10 times, today in a 15 minute timespan, 3 times. Am an uber driver and cannot put their lives in jeopardy - going to get someone killed. This happens in all situations - whether idling in line to pull out into traffic at a light, or while driving. Has even happened while traveling down the highway. It starts to sputter, and then just shuts off. Sometimes you can place in neutral and restart, but other times, you must coast to side of street, place in park, and then try to restart. There are 100S of incidences on the internet showing the same symptoms. Please help resolve this. Going to the Ford dealership is not the answer - they tell me they cannot "duplicate" the issue and therefor do not know how to "fix" it. In the meantime, this is extremely unsafe, and a lawsuit waiting to happen. This has been occurring the entire month of December - on the 18th - 10 times in a 3 hour timespan - today, the 19th - 3 times in a 15 minute timespan. This is an everyday issue and getting work. This is preventing using this vehicle as an uber driver, and seriously impacting our income. There needs to be a recall. There is a tech service bulletin - tsb-13-12-12; NHTSA-10054363; dtc PO106, PO236.

- Norfolk, VA, USA

problem #136

Dec 072017

Escape

  • 100,000 miles
The contact owns a 2013 Ford Escape. The contact stated that the wiring was installed incorrectly when the vehicle was manufactured. The contact was concerned that the failure could cause a fire or the vehicle to break down. The vehicle was towed to an independent mechanic where it was diagnosed that the brain box failed. Homer skelton Ford of millington (9030 us-54, millington, tn) was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000.

- Memphis, TN, USA

problem #135

Oct 302017

Escape

  • miles
The vehicle will shutdown during operation and lose electrical power. This has occurred 3 times over the last year. The vehicle's ECU will show overheating and engine overheating during operation and shutdown. The dtc have been checked and cleared several times with no answers for the issues.

- Port Arthur, TX, USA

problem #134

Oct 022017

Escape

  • 63,000 miles
While driving I will get hill assist and 4WD warnings while on flat ground my instrument panel looses power my heater turns off and door locks click some times its just the warning lights this has happened on the interstate going 65mph and rural areas going slow have had three occasions where the dash lights come on but car would not try to start until several tries this started Oct 2017 63000 miles on car

- Maryville, IL, USA

problem #133

Jul 252017

Escape

  • 22,000 miles
In 7/2017 we had alert lights of engine default, hill assist go on. It had a replacement part ABS that didn't correct problem. Next time on my way to the dealer lots of lightw went on and I went into safe mode a few hundred feet from dealer, five minutes earlier and I would have been on the freeway. A diff part was replaced. Same problem then next time it went into safe mode and I had it towed. This vehicle and year apparently had electrical/electronic issues. I feel this is an unsafe situation! I took from 7/26/2017 to 10/18/2017 to get things corrected and I don't know if they are

- Kansasville, WI, USA

problem #132

Oct 182017

Escape

  • 60,000 miles
I was driving down I49, shreveport, la. At approximately 65 mph, high tempature warning came on followed by engine failure warning, as I was making my way to the roadside engine shut down. Steam started coming from under the hood, when the vehical came to a stop, I popped the hood, as I got out of the car I noticed a small amount of blue smoke, followed by black smoke, I did not open hood, 30 seconds latter flames were shooting from under the hood, I called 911 as the flames engulfed the front of the car

- Shreveport, LA, USA

problem #131

Oct 152017

Escape

  • 79,000 miles
Greetings, I have a Ford Escape 2013, 2.5 liters, and I almost crashed because the vehicle suffered an electrical malfunction. In the screen of the car it said: "motor damage, turn off". this almost caused me to loose my life, because the car lost all the energy, stopped in the middle of the highway, and the motor was hesitating. I looked for a recall and I found a Ford number 14S17-S1 but that recall is for 2.0 liter and my Ford Escape 2013 is 2.5 which means that it doesn't have the same electrical wire that is recalled from the 2.0. I went to the dealer to find an answer, but the car does this malfunction intermittently and once you turn it back on the code disappears like if nothing would have happened. I took the paper of the recall to the dealer and they said that they cant do anything because the code disappeared and my car doesn't have the same system of the 2.0 liter.

- Fajardo, PR, USA

problem #130

Jul 102017

Escape

  • 54,900 miles
Takata recall: Engine light on message engine failure!!! kit-term ab part # 3U2Z.14A088 part $17.40 wire $1.74 labor $558 total at Ford dealership $577.14 + $99 to run the test! there are a lot of complaints on this problem and needs to be a recall. Ford needs to deal with this issue. It's a faulty part. I took it in right away as you should with any engine light. The light came on when I started it one day and only drove it to dealership.

- West Bend, WI, USA

problem #129

Sep 022017

Escape 4-cyl

  • 45,000 miles
The contact owns a 2013 Ford Escape. While driving approximately 30 mph, the vehicle shut off without warning. The vehicle was restarted and was pulled over to the side of the road. The failure recurred and the vehicle was taken to the dealer (midland Ford, 500 joe mann blvd, midlan, mi 48642, 989-631-0040) where it was diagnosed that the wiring to the sensor needed to be replaced. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 45,000.

- Midland, MI, USA

problem #128

Aug 292017

Escape

  • 71,000 miles
My car has ran a 100% since the day I bought it. I went to go move my car after I cut my grass and instantly my power steering sensor went off as soon as I started my car stating that it required service due to it not working. Just like that. No earlier warnings, no malfunctions prior to this incident, nothing. I am a mother of 4 daughters and thankfully I was just trying to reposition my vehicle in my yard vs. Driving down the road or else it could have caused severe bodily harm to us or even worse, it could have caused a major accident that could have resulted in death. I called the Ford dealership and they stated even with so many complaints on this particular model, make, and year having this exact problem, this is not a recall yet. I researched it myself and found out that the 2013 Ford Fusion also has this problem, but there is currently an active recall for the Fusion, but not the Escape. I am confused on this. Are they waiting on a death toll to rise due to Ford's malfunctioning part and a lawsuit before they decide that this is a real serious issue or is it because of the lack of concern for Ford customers and families they had when they decided to use this poorly planned electrical design that is continuously malfunctioning? or maybe its because they know that this is a big issue and charging customers over $1700 to fix this poorly planned product that is going to cost someone their lives was going to make their service department revenue sky rise with this power steering problem being high in demand. I don't understand why one model of Ford with the same year is on recall for this, but the other model with the exact same set up and year is not. I am a single mother of 4 daughters that is still paying on this $19,000 vehicle that is now parked in my yard because it is too expensive to fix. Thanks Ford!!!

- Kingsland, GA, USA

problem #127

Jun 012017

Escape

  • 73,228 miles
The contact owns a 2013 Ford Escape. While stopped at a traffic light and attempting to proceed forward, the vehicle stalled. The vehicle was not taken to be diagnosed or repaired. The dealer and manufacturer were not contacted or notified of the failure. The approximate failure mileage was 73,228.

- Harlem, GA, USA

problem #126

Aug 102017

Escape

  • 50,000 miles
Started vehicle and the wipers came on automatically and would not shut off (despite the wipers being in the off position). The car was stationary. Turned car off. Immediately turned car back on and the wipers would not work at all. Wipers will not work when raining and go from constantly working to not working at all for no reason. Very dangerous if it is raining, snowing, or any precipitation in the sky.

- Nashville, TN, USA

problem #125

Jun 122017

Escape

  • 44,500 miles
2013 Ford Escape SE 1.6 L 4cyl I hope there is an investigation that is on going. My Ford is over heating and sometimes it wont start because of a software fix that was supposed to fix the problem. Turns out it delays the inevitable. My car is now at the Ford dealer for the second time. To make things worse, I woke up one day and my power steering didnt work. I go to work with no power steering and when I start it again it works, very weird. All in all, I do not think Ford did enough. The coolant system or the engine needs to be replaced.

- Tampa, FL, USA

problem #124

Nov 062015

Escape

  • 90,000 miles
Vehicle powers down, leaks coolant, has rough ride, vibrates and has completely shut down atleast twice requiring a tow. Engine has hot smell to it, as if it is coming from hot coolant. Ford says "can't find a leak." They replaced a part on it, however I can not recall what it was because they were only guessing themselves as far as low coolant. However it did not fix it anyway. I have called Ford many times, but they show no recalls to any of the problems I have mentioned. I am a single mom & nurse, I need a reliable vehicle. It is so depressing to make payments on vehicle. By the way I have no warranty. The issues occur at any time on any roads.

- Jacksboro, TN, USA

problem #123

Apr 302017

Escape

  • 50,000 miles
I was driving my 2013 Ford Escape at night and my instrument cluster information display with system warnings and odometer display started blinking colors, then black and white, and on and off. It has gone black several times and then it seem to work fine for a short time, and then it will all of a sudden start again. This happens on streets, highways, day and night. This started 3 weeks ago. My odometer is around 50,000. I checked on line for recalls and have read several other 2013 owners finding the same thing that I did, there is a recall for this on the 2014 models (recall (15C03 - reprogram instrument panel cluster) issued against 2014 Ford Escape for the same issue) but does not include the 2013 models. Please help.

- Marietta, GA, USA

problem #122

Mar 292017

Escape

  • 152,000 miles
My vehicle is telling me my coolant is low but it is not its also telling me im due for an oil change and has been coming off and on for the past 10 months ive had it serviced numberous(8) times had my coolant flushed and sensors checked. Had it serviced at the place I bought it and at airport Ford. Even had my motor replaced 5 months ago. This issue is keeping me from driving my vehicle because once its (hot) it will shut the vehicle down..I can get in it start it after not driving it for hrs and pull out of my driveway and it says its over-heating. And will say stop safely. And the vehicle will shut down. Ive been stranded 3 times from this happening. I check the coolant and its not low or over full. I really hope nothing happens while im driving or when I have my 3 yr old daughter in the car with me. Thank god its only been on my way home from work.the place were I bought the vehicle has my paperwork for the replacement of the motor. And the cost.

- Dry Ridge, KY, USA

problem #121

Mar 082017

Escape

  • 42,000 miles
The engine will randomly stall and turn off displaying the red oil lamp and red battery light. This happens when the car is cold and has just turned on, and started to move.

- Elk Grove Village, IL, USA

problem #120

Nov 012016

Escape 4-cyl

  • 60,000 miles
The contact owns a 2013 Ford Escape. The contact stated that the vehicle stalled several times without warning. The vehicle last stalled in the middle of highway traffic. The contact was able to push the vehicle off of the highway and the vehicle restarted. The vehicle was taken to a dealer who was unable to replicate and diagnose the vehicle. The manufacturer was notified and provided no solution other than suggesting the vehicle be diagnosed by a dealer. The approximate failure mileage was 60,000. The contact has gotten rid of vehicle due to safety concerns.

- St Paul, MN, USA

problem #119

Feb 162017

Escape

  • 70,000 miles
The cars engine stalls and dies after pulling out of parking lot or driveway while turning on intersection or just turned from a curb. It starts to slow down and doesn't respond to stepping on gas. Then the dashboard light indicators turn on- battery, check engine, oil, etc. I had to put the cark on park, then turn the engine off. Restart it, cranks a bit before going to full start. Changed to drive transmission, then stepped on the gas. It started going then only a few feet later, the whole cycle starts again. In a couple of instances, itha--ened 4 types before I was able to drive normally. Theses happened a couple of times driving out of shopping complex, once just after I pulled out of my driveway and 2 houses down. Another time when I was pulling out of a hospital. It happened 3 times before I can even reach the highway, 3 curb turns from my parking spot. Another instance stalled 4 times when im leaving the parking area of our rec center into the street.

- Frederick, CO, USA

problem #118

Jan 192017

Escape

  • 145,000 miles
Vehicle was in drive and suddenly lost power. The accelerator was pressed but the vehicle stopped driving forward even though the engine was running. The engine did not rev. The dash light indicating the transmission disappeared. The vehicle suddenly jumped into gear so hard I suffered whiplash. It did this several times as I attempted to get clear of heavy traffic. I literally thought I had been rear ended at one point as the car jolted so hard. After getting out of the roadway, the transmission failure service now light came on. This is consistant with the PCM wiring harness recall done on other 2013 Escapes but was not covered for my particular vehicle. The jolts to the vehicle kicking in gear destroyed the transmission. I was in motion at the time, in bumper to bumper traffic. I was lucky not to strike or be hit by another vehicle. I have contacted Ford but they state my car was not covered under that recall and that they will not help me.

- Leonardtown, MD, USA

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