10.0

really awful
Crashes / Fires:
3 / 15
Injuries / Deaths:
6 / 0
Average Mileage:
49,858 miles

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« Read the previous 20 complaints

problem #162

Sep 072018

Escape

  • 102,000 miles
Display will read engine fault service now and then the car will seem like it restarts, it will next read transmission not in park, this will happen while I'm driving 75 mph down the freeway. I took the car into the Ford dealership and they replaced the wiring harness that was recalled, but it didn't fix the issue.

- Kingman, AZ, USA

problem #161

Jul 302018

Escape

  • 67,000 miles
The contact owns a 2013 Ford Escape. While driving approximately 55 mph, the vehicle stalled and the battery, heat, and oil warning indicators illuminated intermittently. The contact stated that the failures occurred three times. The vehicle was able to coast to the side of the road. The contact powered off the engine. Once restarted, the vehicle drove normally. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 67,000.

- Riverside, CA, USA

problem #160

Apr 202017

Escape

  • miles
I bought a used 2013 Ford Escape from dealership on 3/9/17. Car had 1 previous owner and 29265 miles on it. By 4/20/17 the car would not start while stationary with no indication of anything being wrong. I had the dealership look at it immediately when this happened after getting it towed by aaa whom also tested the starter and battery everything was reading normal. The car started on its own. And the dalership coukd find tge problem and told me to bring it back if this happened again. A week later it happened again while the car was stationary at cvs after being driven for 10 minutes I called the dealership and aaa, after waiting 45 minutes for aaa to arrive I try starting the car several times with no avail until I see aaa pulling into the cvs parking lot I tested turned the key 1 more time and the car started. The aaa tech checked the starter and battery again everthing read normal. I drove to the dealership and left with the same outcome of them not knowing what is wrong. This problem continued until my warranty ran out and the dealership said they could not help me anymore because the car is still driveable. I tried exercising the lemon law by reporting the dealership to office of Consumer Affairs and business regulation and was told they can only mediate and not much coukd be done because my warranty was over. Here we are 8/12/2018 and the car still has problems and will start after waiting anywhere from 5 minutes to 3 hours also it, constantly leaks atifreeze and has to be refilled every few weeks during the summer months the car will say " high temperature coolant low" out of the blue without any indication from the temperature gauge. I dont know what to do and dont have the time or money to deal with this.

- Brockton, MA, USA

problem #159

Jun 292018

Escape

  • 109,000 miles
My kids and I were in the drive thru at schlotzky's when I put my car in 'park' to order. Once my order was complete and I was ready to pull forward, I went to put my car in 'drive' and the gear stick was moving freely but not shifting the gears for my car to move. A team member from the restaurant came out to give me a hand to find that my shifter cable was disconnected. He then told me to use the emergency brake to park my car so it would park and not continue in motion when I wanted to park. We then took it to mieneke where the car previously was for a transmission replacement. They said that my shifter cable had gone bad. Now my gear stick gets stuck with trying to shift gears.

- College Station, TX, USA

problem #158

Jul 012018

Escape

  • 97,000 miles
The contact owns a 2013 Ford Escape. While the vehicle was parked, the contact noticed drops of fluid emerging from the engine compartment. While driving approximately 55 mph, smoke emerged from the engine compartment into the vehicle cabin. The contact puledl over to the shoulder and called roadside assistance. The vehicle was towed to the dealer (frontier Ford, 3701 stevens creek blvd, santa clara, California, (408) 241-1800) where it was diagnosed that a wiring harness was burnt and needed replacement. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 97,000.

- Santa Clara, CA, USA

problem #157

May 312018

Escape

  • 85,000 miles
I have already submitted one statement. I am just wondering why my vehicle wasn't included on the recalls listed below when it sounds like the exact kind of problem I have been having with my vehicle. When started it doesn't take off and get up to speed without hesitation and stalling. And when I do get up to speed it loses power at the most inopportune time I have been in several near accidents due to the engine not running properly. The codes that have been coming up. And the check engine suggestions. Have been tested by four different mechanics none of which could fall find a problem till recently. And I'm being told that the turbo boost code is been caused by faulty wiring which is happened to be totally replaced. As per my other statement I am having it repaired tomorrow but not being reimbursed. And if other 2013 Ford Escape drivers have had this issue there may be some unrecorded desk due to the engine stalling on the highway and the inconsistent running up the engine when these codes pop up. The codes are also sporadic as I said in my other statement. One time you turn the car on and have a problem shut it off and the next time the codes are cleared. I have been living with this daily for a month

- Hugoton, KS, USA

problem #156

May 312018

Escape

  • 85,000 miles
Engine light and service engine soon message appeared. Car stalling and won't accelerate. Took to victory Ford in Kansas City after 5 hours they couldn't figure out what the problem was other than replacing the sensor. Hundred and $69 for the diagnosis. I was out of town so baby. Did it all the way back home had a local dealership put the sensor in. Another $74.. in the meantime engine code would sporadically disappear. And reappear period for no apparent reason. Had the local dealership check the code again keeps reading turbo problems. They're Ford machine was down so I took it to a dealership in the next town. Specific coding showed that is a wiring and splice problem. In the meantime I've almost been run over several times because the car won't accelerate when the code is thrown. If there's a problem with the wiring harness it should have been covered under a recall which I've been told it is not. And tomorrow dealership is replacing all of the splicing and wiring for another $450. I'm afraid that the problem may have caused other issues. But won't know until after the original problem is fixed. I feel like a couple of the wiring issues that have been recalled already should have included this. And forward should have to reimburse me for my cost since this is obviously a manufacture problem and not normal wear and tear when car is in motion there is a whirring sound I've been told is due to the electrical problem.

- Hugoton, KS, USA

problem #155

Jun 062018

Escape

  • 119,480 miles
Whilst driving on streets and highways, at least 1 month, me and my wife began noticing 2013 Ford Escape 1.6 hesitate! and stall, several times on and off streets and highways.PCM, module is sending incorrect signals, codes read, com needs reprogramming, also coolant system leaks!, may be causing over heating, and fire in engine compartment, water pump went out, Wednesday June 6th 2018, car is now at Ford dealership, for, investigation into recall work. That may have not been performed. Prior to sale to dealership where we purchased it. We would like any updated information about recall repairs performed by fleet?, company that sold it to super auto sales., including calibration and over heat software to prevent over heating etc., along with 13 other original recalls that should have already been performed, and some record who recall repairs were performed by etc. Also the driver and passenger seatback recliner mechanism has insufficient strength, becomes loose and leaning while I'm driving on streets and highways, this been since purchased under a year ago pre-owned 100,486 miles on odometer. Also constant smell of strong gas coming from engine compartment, low gas mileage, significant loose of engine coolant, etc.as mentioned prior in my compliant, full line and fuel pump may need service, because of strong gas fumes in and around vehicle. Thanks for your time. This happened over a period of a month till it broke down and we had it towed, we just found out about recall, and wad not told it was needed or had been performed by super auto sales in modesto ca. Dealership we purchased pre owned vehicle is super auto sales 4312 disk rd. Modesto ca. 95356 (ph: 209-689-5455),

- Sacramento, CA, USA

problem #154

Jun 062018

Escape

  • 33,900 miles
Engine wiring harness and sensor problems in 2013 Ford Escape with 2.0 liter engine that was not included in previous safety recall. While on a vacation trip in February, 2018, the engine fault warning light came on in our 2013 Ford Escape titanium with the 2.0 liter engine after restarting the car and entering the highway. It was followed by the check engine light. As we drove to the nearest Ford dealership, the car was increasingly hesitating and seemed to be misfiring, a dangerous situation since highway driving was required. The service technician at the dealership did an analysis and determined that the problem was in the map sensor. He replaced that sensor under warranty and the problem was apparently fixed until June 4, 2018, when identical problems appeared after a stop on a local trip.the car was parked at a safe location and on June 6 driven to a local dealership for service and repair. Analysis by the technician showed that there are problems in the engine wiring harness that are disrupting signals from the map sensor and the cam sensor, and that replacement of the complete engine wiring harness is required to fix the problem. Although this car was built during the same period as the cars covered by NHTSA campaign number 14V495000 and it has the same engine specifications and the same apparent problems, it was not included in that recall. It is clear to me it should have been. Further, it seems there are potential significant safety concerns regarding all 2013 and 2014 Ford Escapes with the 2.0 liter engine that were not included in the original recall.

- Denver, CO, USA

problem #153

Apr 222018

Escape

  • 143,955 miles
2013 Ford Escape SE bought 3/29/17at the time the 12V DC power outlet, aux port & usb port did not work. 4/22/2018 the vehicle stopped on the pa turnpike immediately after I received a warning 'high engine temperature, please stop vehicle safely'. service appointment for 4/25/18 & was informed that there was a recall on the engine coolant bypass symptoms, issues with the water pump & 2-3 other issues that were all covered under Ford recalls &Ford wexford would fix it on 4/30/18. 5/4/18 informed that they had not been able to contact Ford wexford for an update. I contacted Ford wexford & was informed that they did not have a 2013 Ford Escape to repair. I received a call back informing me that Ford wexford was unaware that the SUV was at their lot since 4/30/18 & they would not be able to service it until the following week. 5/10/17 I picked up the SUV and within 24 hours started having additional problems/signals including the service engine, seatbelt, battery, brakes, hill assist not available, high engine temperature stop safely and the speedometer not functioning. I contacted jd byrider was told there was nothing wrong with the vehicle and that it could possibly be the battery, starter or alternator. I was told to take it to auto zone to have a computer diagnostic. I returned the vehicle 5/17 & was informed that the vehicle would have to go back to Ford wexford. I spoke with andy at Ford wexford and he informed me that the SUV had a wiring issues they weren't able to fix, that the SUV would need a new computer system and that this would be 1-2 weeks. I was also told they had a call out to Ford co. To discuss their concerns. On 5/31/18 I received a call informing me that the SUV needed a new computer system, that it was not covered under my warranty and that the cost would be $1100.

- Monroeville, PA, USA

problem #152

May 232018

Escape

  • miles
When I turned on the car to get back home from the grocery store the screen showed "steering wheel at fault." The steering wheel was very hard to turn and I had to get home so I managed to get the car to the house. The next morning, the same thing happened again and because of this problem I could not take my car to a trip where I had already planned, now I can't drive it to work either, it has been two days and the same problem remains.

- Balch Springs, TX, USA

problem #151

May 132018

Escape

  • 89,000 miles
Recently it died while driving on a busy highway. I was extremely lucky that I could get off the road, and that there was not a major accident. My car turns over, but will not restart. After my mechanic had it for a day, he contacted me stating it has an electrical problem and that he was calling the Ford dealership, due to it being faulty and that they should fix it. I then was called back and he confirmed with auburn Ford, in auburn, can, that there was a recall that could fix the problem and that the dealer had to do the repairs, why I called Ford, I was told there was only 1-recall for the doors. After I told him the mechanic was told there were 2, he changed his story. He then said there were 2-recalls, but neither would fix my car. He then started I would need to pay $ to have them diagnose it.

- Grass Valley, CA, USA

problem #150

May 162018

Escape

  • 80,200 miles
While driving my 2013 Ford Escape (1.6L engine) on an interstate, I was traveling at 80mph on cruise control. Suddenly the cruise control was deactivated and I felt a jolt. I then observed a message on the dash which read engine overheating, stop safely. I then observed the engine light to illuminate, the coolant needle go to the red hot level, and I began to loose acceleration. The vehicle was not overheating and was later confirmed at a nearby car repair. Once stopped and attempt to restart, loss of steering had begun. Mileage during incident was 80,200. After taking it to Ford regarding newer recall msgs, they advised the steering rack was not communicating with their diagnostic and must be the reason for the repair. Repair has not been completed after reading incidents and complaints regarding similar issues/concerns. I believe this to be another recall issue.

- Tampa, FL, USA

problem #149

Feb 012015

Escape

  • 20,000 miles
The contact owns a 2013 Ford Escape. While operating the vehicle, the "engine fault" message suddenly displayed and the vehicle began to hesitate, shutter, and vibrate before reducing speed. The vehicle was taken to the dealer (Mahwah Ford on franklin turn pike, Mahwah, NJ) where it was diagnosed that the failure was due to insufficient compression in the engine wiring harness. The vehicle was not repaired. The manufacturer was notified and stated that the VIN was not included in NHTSA campaign number: 15V813000 (electrical system). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 20,000.

- Hillsville, NJ, USA

problem #148

Apr 272018

Escape

  • 87,000 miles
Freeze plug is leaking coolant and engine is stalling while driving coolant started leaking around 11/10/17 and the stalling started occuring 4/27/18 and no recalls have been issued to my vehicle but are having symptoms of the recalls that our present for other Escapes

- Ashtabula, OH, USA

problem #147

Mar 242018

Escape

  • 69,000 miles
The contact owns a 2013 Ford Escape. While driving various speeds, the vehicle stalled. The contact had to coast to the side of the road to restart the vehicle. The contact stated that the failure recurred numerous times. The dealer (Ford of branford, 301 E main St, branford, ct 06405) stated that the vehicle was not included in a recall. The manufacturer was contacted and was unable to provide assistance. The vehicle was not diagnosed or repaired. The approximate failure mileage was 69,000.

- North Haven, CT, USA

problem #146

Mar 172016

Escape

  • 40,000 miles
Vehicle sold to me as part of military car sales program overseas. When attempting to fulfill recalls at overseas location, Ford dealership said they are unable to acquire the parts necessary for completing the recalls in the uk.

- Apo, AE, USA

problem #145

Feb 022018

Escape

  • 18,000 miles
1. engine standpipe faulty, which causes the Ford Escape sel to go into crawl mode and then you have to stop and leaves you stranded. The dashboard engine thermometer reads fully hot. This happened in motion on my way to work during winter in erie pa, the snow headquarters. 2. battery goes dead intermittently and leaves you stranded.

- Erie, PA, USA

problem #144

Jan 032018

Escape

  • 97,000 miles
Was driving on a cold snowy day temp gauge went from C to hot in five seconds then the car check engine light cam on and car limped at about 5 miles hour to side of road engine was cold. Checked coolent it was 2 ozs low started up call garage ran codes came up 1299 Ford said that normal it's okay to drive took it home every four days had to add coolent took it back. Had a part put on the coolent system threw more codes had to have wiring harness put on still leaked coolent ordered hose clamps through Ford suppose to be here 1/19/18. Now they are saying middle of febury so still with out car.

- Stanwood, MI, USA

problem #143

Jan 122018

Escape

  • 80,352 miles
I just bought a 2013 Ford Escape with 1.6.I purchased this on December 31,2017.the SUV was doing great until yesterday and it stalled on me in a parking lot but it started right back up and ran fine.got off work heading home stopped got food and got back in started fine.I was at intersection at light and without warning it lost power shutter and then died.it started right back but light had changed as I waited it start losing power again I jumped into turning lane and as I turned it died again.it did this 6 more times and it finally stayed running to get home.I have only had this Escape two weeks and now seeing all these problems I just want this corrected cause I almost got hit in the back due to this stalling.Ford needs to take care of this

- Manor, TX, USA

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