10.0
really awful- Crashes / Fires:
- 3 / 14
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 50,644 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
My Escape has stalled 2-3 times within a 12 hour window while moving. I was able to stop in the parking lot and re-start the vehicle.
- Lincoln, NE, USA
When driving this vehicle, it ser me like it is not running right, and think it is going to die on us in traffic. The front seat belt does not go back in the area where it belongs and sits on the front seat. The passenger driver side door does not close right when you open it. It will stay open until you push the handle down and then it will close and lock. We are afraid to travel long distance with the vehicle because of the way the car acts and run. We just want it fix or replace vehicle.
- Leonard, MI, USA
Takata recall: While my vehicle is in motion the heat is coming out normal but will start to smell like something was burning but as I slow down or come to a complete stop the car starts blowing very cool then the tempature gage moves to H then the safety light pops on showing "overheating stop safely" but the car will never show any smoking from the hood. The car has been doing this for the past month until 12/17/2018 I started the car up to warm it before I left work, and it wouldn't defrost and immediately the temperature gage moved to H and on the dash it said overheating stop safely and the car wasn't in motion neither had it warmed up properly but when the light went off I was able to drive, as I approached my destination the car started slowing down on its own and the safety light came on again that's when the burning smell started getting stronger and it wouldn't let me give the car gas to go the odometer wouldn't move pass 5miles so I stopped the car and shut it off, but then when I started it up again before work the car would allow me to shift gears but not give it gas due to the car saying it's is overheating but the vehicle has never had a leak and has not physically showed leaking on to the ground I have had oil and fluids changed by professionals and authorized dealerships like valvoline and where I purchased the car and nothing was ever reported to me of a leak any where but somehow my coolant reservoir is staying empty after being refilled. I believe the only place the fluid could be leaking is within the motor because I have parked the car in several dry spot and it showed absolutely no leaking signs.
- Cahokia, IL, USA
The car hesitate or the engine stall soon after starting, if you don't drive off immediately the car will shut off and has to be restarted. This happens on cold starts but mostly after the car has been running.
- Springfield, MA, USA
Had to rebuild transmission and lost power steering. The cruise control does not work also
- Groton, CT, USA
This car showed a problem around March 2017 when it randomly stalled and did while in park at a parking lot. After that it would run fine for months at a time and then I would have the same problem of it stalling out and dying while parked or when the car was in park. I have replaced the battery 2 times in the last 2 years and something keeps frying my battery. The problem has escalated in the last 6 months to the point where the car now just dies while driving without any real warning and is unsafe to drive. I tried taking it to a Ford dealership and they could not figure it out and had a hard time recreating what I had described was happening. They told me to replace the fuel pressure sensor, but it had already been replaced 2 weeks prior to it going to that dealership. They basically told me to throw money blindly at the engine to the tune of 3K to 4K or trade it in on something else. Those were the options given to me by Ford. The problems did not really start until after 80K miles and the car is worse once it has been running for a little while, gets worse when you run the heater and game over if the ac or defrost are on. My mpg are horrible but I dont even know for sure because I will look at the gas gauge turn the car off and when I come back from letting it sit the amount of fuel showing has gone back up considerably. Also my mils to empty randomly went from the gas light turning on at 30 miles to empty to 50 miles to empty. My car acts like it has a traumatic brain injury and one moment it seems ok and the next is all over the place. We cant even drive it anymore because it is too dangerous and unpredictable.
- Portland, OR, USA
1. my front bumper came apart 2 weeks after purchase at a place where the metal was welded and then came halfway of all pieces fell off attached to front bumper and no collision took place however when I backed up out of the parking space it caught on the curb and pulled apart even more. 2. since purchase after fill up the engine cranks however will not turn over without applying a little gas. 3. now yesterday I have too turn on ignition twice to start everytime I need to turn on the car. 4. I also had 5 recalls the dealership did not make me aware of fixed ( they only said rear seatbelts had to be replaced) well shortly after I purchased 3 doors wouldn't latch I had to rope my doors shut until I could get into sewel Ford. My family has been in so much danger in this vehicle. I am a 40 year old disabled woman with 3 children, my step -dad is blind, my brother is terminally ill and needless to say I need a reliable vehicle in one piece. I have filed a complaint with the attorney general and the dmv responded that an investigation has been set out to determine how much of this is manufacture defect and what part the dealership played by non- disclosure of remaining recalls making me believe they were concerned for our safety by fixing the rear seat belts.
- Odessa, TX, USA
The contact owns a 2013 Ford Escape. The contact stated that the engine coolant and temperature warning indicators kept intermittently flashing. The contact refilled the coolant fluid and the warning indicators went off. As the failure progressed, the vehicle hesitated, there was a loss of power, an abnormal noise was heard, and the temperature high warning indicator illuminated. The contact made an appointment with maxwell Ford (512-916-2661, 5000 S ih 35 frontage rd, austin, tx 78745) on November 19, 2018 to have the vehicle diagnosed. The manufacturer was notified of the failures. The VIN was not available. The approximate failure mileage was 56,000. Consumer stated there were signs of engine overheating. The engine coolant has been issue since purchasing the vehicle.
- Austin, TX, USA
Takata recall my vehicle had endless issues and problems. I would drive a mile or so to gas station, turn off car, get gas and then the car wouldn't start or drive 15 miles, do a job, 30 minutes later get in and the car wouldn't start. It took several times for the vehicle to turn over and then stay running. I would throw it into gear to get the engine running and sometimes it'd be fine, other times it would bog down and stall. I got into an accident and my car was totaled. I had mechanics look at the issue and they would say the O2 sensor, wastegate solenoid or evap leak. They would nickel and dime me with all these little things. The codes were, P0234, P26B7 and P0456. They said coolant was getting into the fuel system and that was contributing to the stalling and problems. I had to see a chiropractor after my accident due to spinal pain and discomfort. However, it was worth this getting rid of this lemon once and for all. If anyone else is experiencing these problems, post the fix so that it can save someone else from financial, emotional and physical pain. I didn't let anyone drive my vehicle(wife/family) because I never knew when it would stall and where.
- Saint Louis, MO, USA
I will be driving my car and randomly my car stalls and the engine seizes and the car shuts off. I can turn it off and back on but it continuously happens, it has happened in traffic before and I've had to avoid multiple accidents. Also if my car is idle for 3-5 minutes and on it also will stall and again I have to turn it off and back on.
- Joppa, MD, USA
The contact owns a 2013 Ford Escape. The contact stated that there was an internal leak within the coolant system which was going into the area of the engine assembly. The vehicle had been taken to several dealers who had been unable to provide a permanent remedy and more recently crossroads Ford Lincoln of southern pines (1590 us-1, southern pines, nc 28387, 1-(910) 692-8765) was notified to determine if they may be able to check with the manufacturer to determine a solution to prevent the failure. The vehicle was not repaired yet. The manufacturer was notified of the failure. The approximate failure mileage was not available.
- Pinehurst, NC, USA
The car hesitates sometimes when pressing the gas, mostly from the stopped position. For instance I've been driving and stop at a stop sign, check for oncoming traffic on the cross street(which does not have a stop sign/signal), when it is safe to proceed I press the gas to cross the intersection and the car slowly rolls out into the intersection and then finally after rolling for a few seconds will pick up and go. This happens while I'm pressing down on the gas pedal all the way. It's very dangerous while trying to cross a street with oncoming traffic. I've tried lifting my foot and pressing back down when the car doesn't move like it's supposed to and it doesn't work. It's only started doing this in the last year or so maybe and it doesn't happen every time, but very scary when it does happen, especially when I have my kids in the car. I've also had it happen when I've been on the freeway and have had to slow down from taking an exit onto another freeway and when trying to get back up to speed and it like it takes it a minute for the car to realize it's supposed to be accelerating.
- Brawley, CA, USA
The contact owns a 2013 Ford Escape. On two occasions, while driving at unknown speeds, the vehicle stalled. The contact was unable to restart the vehicle until approximately two hours later. The vehicle was towed to #1 cochran Ford of allegheny valley (located at 110 route 908, natrona heights, pa 15065, (877) 844-2719) where it was diagnosed that there was corrosion to the fuse and wires, which needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000. The VIN was not available.
- Natrona Heights, PA, USA
The engine stalls out in the middle of the highway. It has done this off and on for 2 out of the 3 years ive had it. Also, mysteriously runs low on coolant and ive been getting warning signals telling me engine temperature is dangerously high, even if I just start the car!
- San Juan Capistrano, CA, USA
Display will read engine fault service now and then the car will seem like it restarts, it will next read transmission not in park, this will happen while I'm driving 75 mph down the freeway. I took the car into the Ford dealership and they replaced the wiring harness that was recalled, but it didn't fix the issue.
- Kingman, AZ, USA
The contact owns a 2013 Ford Escape. While driving approximately 55 mph, the vehicle stalled and the battery, heat, and oil warning indicators illuminated intermittently. The contact stated that the failures occurred three times. The vehicle was able to coast to the side of the road. The contact powered off the engine. Once restarted, the vehicle drove normally. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 67,000.
- Riverside, CA, USA
I bought a used 2013 Ford Escape from dealership on 3/9/17. Car had 1 previous owner and 29265 miles on it. By 4/20/17 the car would not start while stationary with no indication of anything being wrong. I had the dealership look at it immediately when this happened after getting it towed by aaa whom also tested the starter and battery everything was reading normal. The car started on its own. And the dalership coukd find tge problem and told me to bring it back if this happened again. A week later it happened again while the car was stationary at cvs after being driven for 10 minutes I called the dealership and aaa, after waiting 45 minutes for aaa to arrive I try starting the car several times with no avail until I see aaa pulling into the cvs parking lot I tested turned the key 1 more time and the car started. The aaa tech checked the starter and battery again everthing read normal. I drove to the dealership and left with the same outcome of them not knowing what is wrong. This problem continued until my warranty ran out and the dealership said they could not help me anymore because the car is still driveable. I tried exercising the lemon law by reporting the dealership to office of Consumer Affairs and business regulation and was told they can only mediate and not much coukd be done because my warranty was over. Here we are 8/12/2018 and the car still has problems and will start after waiting anywhere from 5 minutes to 3 hours also it, constantly leaks atifreeze and has to be refilled every few weeks during the summer months the car will say " high temperature coolant low" out of the blue without any indication from the temperature gauge. I dont know what to do and dont have the time or money to deal with this.
- Brockton, MA, USA
My kids and I were in the drive thru at schlotzky's when I put my car in 'park' to order. Once my order was complete and I was ready to pull forward, I went to put my car in 'drive' and the gear stick was moving freely but not shifting the gears for my car to move. A team member from the restaurant came out to give me a hand to find that my shifter cable was disconnected. He then told me to use the emergency brake to park my car so it would park and not continue in motion when I wanted to park. We then took it to mieneke where the car previously was for a transmission replacement. They said that my shifter cable had gone bad. Now my gear stick gets stuck with trying to shift gears.
- College Station, TX, USA
The contact owns a 2013 Ford Escape. While the vehicle was parked, the contact noticed drops of fluid emerging from the engine compartment. While driving approximately 55 mph, smoke emerged from the engine compartment into the vehicle cabin. The contact puledl over to the shoulder and called roadside assistance. The vehicle was towed to the dealer (frontier Ford, 3701 stevens creek blvd, santa clara, California, (408) 241-1800) where it was diagnosed that a wiring harness was burnt and needed replacement. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 97,000.
- Santa Clara, CA, USA
- Louisville, KY, USA