10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
51,214 miles

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« Read the previous 20 complaints

problem #100

Feb 012019

Escape

  • 85,000 miles
Steering assist failure without warring. System diagnostics indicate no issues - but the car steering has fault. Per service adviser, the cost for repair is going to be between $1,500 and $2,000. Based on what I have read on line, Ford has issued a recall - however, it does not apply to 2013 Ford Escape - even though the part affected is exactly the same.

- Mankato, MN, USA

problem #99

Nov 052018

Escape

  • 44,000 miles
Steering locks up driving down the road. Its like having no control over the car. You can turn it but it takes a very stong person to turn the steering wheel. This has been going on for 3 months. Starting November 2018 and is still on going. Took to Ford they dont want to fix the problem

- Bessemer City, NC, USA

problem #98

Dec 122018

Escape

  • 31,000 miles
Noticed leak in driveway. Brought to local mechanic. There is much fluid on the rack and pinion steering assembly. Since there is no dipstick, must bring to dealer. Told they have had other complain of same issue. Also leak at transmission. Loose bolts. Do not know if problem is resolved yet must wait 2 weeks for dealer appointment. Afraid all fluid will leak out. Have read this is a complaint of others but no recall

- Newton, MA, USA

problem #97

Nov 282018

Escape 4-cyl

  • 83,500 miles
Just paid $2000 to repair the defective steering on my Ford Escape. I've read countless complaints about the same issue as mine. Driving or stopped the power steering goes out and "power steering assist failure" comes on. It happened three times to me. I was driving on the freeway when the power steering quit. I can't explain the panic that comes over a person when you have zero control when steering. I am 70 years old and it took all my strength to get the car off the road to avoid a crash. Second time: I came out of church, started the car and had no power steering. I had to strain to get the car on the road for home. The last time was in my garage before I drove it to the Ford dealership for my appointment. This is a safety issue. I've was told by the Ford garage that the problem was resolved in 2011; therefore, the 2013 Escapes have no recall for this issue. The problem has not been resolved. All anyone has to do is read all the complaints with the 2013 steering failure to know that the 2013 Ford Escapes need to be recalled. Please don't wait until the fatality records show deaths due to power steering failure.. incidents occurred between Nov. 28, 2018 and Dec.10/18.

- Navajo Dam, NM, USA

problem #96

Dec 032018

Escape

  • 0 miles
Power assist message at approximately 200,000. Only problem. Ford says costs are approximately $1,800. I have seen many complaints on this. Why no recall?

- Anderson, IN, USA

problem #95

Dec 102018

Escape

  • 97,000 miles
The contact owns a 2013 Ford Escape. While driving 45 mph, the power steering assist fault indicator illuminated and the steering wheel seized. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.

- Eden, GA, USA

problem #94

Dec 082018

Escape

  • 62,000 miles
While driving the vehicle, my power steering stopped working completely and an icon on the dash stating "steering assist error". luckily I was driving slowly and was just about to pull into my driveway however, this could have been a major issue had I been driving on a highway. I began looking online and found that many other drivers have had this issue and nobody has done anything about it. I cant believe that there are innocent civilian's driving around whos power steering can turn off at any given moment. My vehicle only has 62K miles and I found that the fix will be $2K. I also found online that there have been recalls for this but for only a very finite amount of vehicle. This is beyond dangerous and completely negligent by Ford and all other parties involved.

- Punta Gorda, FL, USA

problem #93

Dec 102018

Escape

  • 74,000 miles
Turned on vehicle (stationary); and received message "steering assist failed - service required" and turning the steering wheel became very difficult. Turned the vehicle off, waited a few minutes - turned the vehicle back on and the steering was fine. Contacted Ford - Ford advised me they had not had any issues like this for this particular vehicle, after researching online I have found other Ford models, that have a recall for this exact same problem! dtc after scanning : U3000: 49-48

- Front Royal, VA, USA

problem #92

May 092017

Escape

  • 59,290 miles
Had to rebuild transmission and lost power steering. The cruise control does not work also

- Groton, CT, USA

problem #91

Dec 042018

Escape

  • 97,000 miles
I was stopping to get gas when the power steering went out. I could have got in a wreck if not for stopping..I have not had this vehicle but for 5 years and already have had like 3 recalls.. there is a recall on this power steering assist default in other years on Ford's but not 2013. I have seen many complaints on this same issue why there is no recall for 2013 makes me so mad someone has to die from this to get anything to change...I will never buy another Ford ever. To only have this vehicle a short amount of years and had to have the problems I have had just makes me angry to know I spent my money on a vehicle that they did not manufacture right.

- Eden, GA, USA

problem #90

Nov 132018

Escape

  • 120,000 miles
Power steering failure

- Caguas, PR, USA

problem #89

Nov 152018

Escape

  • 60,000 miles
Started up car, getting ready to leave work, steering wheel would not turn at all, noticed warning message of steering G fault service required. Cut off engine waited for a few minutes and restarted cat, everything worked fine. Drive 15 miles home. Had no issues for one week, then started car and had same issue. Cut car off and restarted everything fine, really makes you nervous driving under these situations when you are a senior citizen transporting your husband to dr appts. And such. He cannot drive or assist me in any way if car breaks down as he is in a wheelchair. Going to have checked but no way I can afford the cost of repair. App. Mileage is 60000.

- Wilson, NC, USA

problem #88

Nov 012018

Escape

  • 120,000 miles
The power steering quit working in our Escape while in motion. The Ford dealership wants to charge us $1600 to fix it.

- Kansas City, MO, USA

problem #87

Nov 062018

Escape

  • 73,000 miles
I was traveling approximately 25 mph on a city street when the steering wheel became stiff and unable to move. An message popped up on the dash 'steering assist failure'. I pulled off the road and placed the vehicle in park, turned off the vehicle and waited about 1 minute. I restarted the vehicle and everything operated normally for about 15 minutes of driving at highway speeds. The next morning while pulling out of the driveway the steering wheel again became stiff and unable to move. I put the vehicle in park and turned it off. I restarted the vehicle after waiting about 30 seconds and everything operated normally.

- Lyman, SC, USA

problem #86

Oct 272018

Escape

  • 66,583 miles
Steering locked up and warning light came on "service engine soon". this was in parking lot and trying to get car in motion. Turning the engine off and then on seemed to solve the issue. This happened twice. Service required replacement of eps gearbox.

- Hudson, WI, USA

problem #85

Oct 292018

Escape

  • 12,400 miles
The contact owns a 2013 Ford Escape. The contact stated that the steering wheel failed. The contact stated that the power steering assist light illuminated causing the contact to turn the steering wheel with force. The vehicle was taken to brandon Ford (9090 East adamo drive tampa, Florida 33619 (phone) 813-246-3333) for diagnostic testing. The contact stated that the dealer had not provided the diagnostic information. The vehicle was not repaired. The manufacture advised that the vehicle was not included in NHTSA campaign number: 14V286000 (steering). The failure mileage was 124,000.

- Tampa, FL, USA

problem #84

Oct 082018

Escape

  • 95,000 miles
Message displays "electronic steering fault, maintenance required." Not able to steer vehicle. Message displays occasionally when starting vehicle.

- Silver Lake, IN, USA

problem #83

Oct 132018

Escape

  • 97,000 miles
Takatarecall. Loss of steering while driving and highway traffic

- Littlestown, PA, USA

problem #82

Sep 202018

Escape

  • 91,109 miles
The contact owns a 2013 Ford Escape. While attempting to make a right turn, the steering ability seized and the vehicle kept driving straight. The vehicle came to a complete stop and the contact turned off the vehicle. After a few minutes, the vehicle was restarted and operated normally. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 91,109.

- Orlando, FL, USA

problem #81

Mar 072018

Escape

  • 76,000 miles
The contact owns a 2013 Ford Escape. While the vehicle was stationary and while driving various speeds, the power steering failed. In addition, the "power steering assist fault" warning message was displayed. El cajon Ford (1595 East main street, el cajon, California 92021) was made aware of the failure and stated that there were no recalls or warranty coverage on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,000.

- San Diego, CA, USA

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