The contact owned a 2014 Ford Escape. While driving 55 mph, the vehicle lost power and the steering wheel seized. The contact coasted the vehicle to the side of the road and noticed smoke under the hood. The vehicle burst into flames and the check engine and battery warning indicators illuminated. The fire department extinguished the fire and a fire report was filed. The vehicle was towed to a towing lot and was destroyed. The manufacturer advised the contact to call her insurance company and did not offer further assistance. The approximate failure mileage was 25,000.

- Vacaville, CA, USA

When starting the vehicle the ABS warning light comes on and does not go out as it should. Upon putting the car in gear and moving forward, the speedometer goes out, trip computer goes out, traction control warning light comes on and then hill assist warning light comes on. Dealer has been unable to fix this problem and car is unsafe to drive with fear of brakes failing, no speedometer and other warning lights coming on.

- Saint Helena Island, SC, USA

Bought 2014 Ford Escape the instrument panel failed to notify me when all four of my tires were not inflated at proper tier pressure causing the car not to drive correctly on road causing me to slide off road drove car home since was only 2 miles from house husband and step son came out told them what happened they both checked all 4 tires said everyone was under inflated which was the cause of car not driving properly husband ask if the panel told me and I said no they put air in all 4 tires.taking car to Ford dealer to have them check it out while fixing 2 other recalls.

- Pittsburgh, PA, USA

Was driving home from work on the interstate. Engine began to jerk a bit then warning messages appeared on screen. Pulled over to side of road. After car stopped smoke began to appear from under hood and entering cab through the vents. I opened the window to clear the smoke and looked for phone number to roadside assistance thinking it was only a belt that had melted or burned. Within a few minutes I began to see flames coming from under the hood by the windshield. I exited the vehicle and a sheriff's deputy happened to be pulling in behind me after seeing my car in distress. Fire department was called. Within five to ten minutes the engine area of the vehicle was engulfed in flames. After a short investigation on the scene the fd believed the cause to be electrical and appeared to have begun and caused the most damage to the passenger side front corner of the engine.

- Rocky Mount, VA, USA

On April 5, 2016, my SUV failed to start, so I checked under the hood. The battery had extensive corrosion. I immediately called aaa, and the technician replaved the battery. October 5, 2016, I noticed that my SUV was hesitant to start normally. After inspecting my battery, a small amount of corrosion was again present. Assuming this was more than a simple battery issue, I made an appointment at my local dealership ' brandon Ford in tampa, fl. I explained the technician my recent history with the battery and showed him the pictures. I explicitly informed him that I did not want a 'band-aid fix' for this issue. After his assessment, the technician advised that he would clean the connections and install anti-corrosion pads and that would solve the issue. On December 30 2016, I visited brandon Ford because my vehicle's 'check engine' light had been illuminated, and the SUV was experiencing stuttering while driving both on my residential street and on the highway. A bit of corrosion was present again. The Ford tech called me after diagnosing the problem and explained to me that it was going to be around $400 to fix the issue ' a poor electrical connection ' by replacing the engine harness signal return splices. He also informed me that this was not covered by warranty. Nonetheless, I chose to complete the service. On February 9th, I reached out to Ford customer service to explain my issue. I have attached all correspondence to and from Ford. They do not feel it is a warranty or major safety issue. I wish to have that re-evaluated.

- Brandon, FL, USA

Failure of the multiple functional display. The display was flickering and difficult to see for a few weeks, but then all of a sudden one day when I started the car it went completely black and has remained so since that time. I can no longer see the display, which is completely black. This includes the odometer, important indicators, and what gear the car is in. This is a significant safety issue that occurred a couple of months after the car left the warranty period by date (>3 years). With no way to read the odometer, this makes it nearly impossible to sell the vehicle at fair market value. The NHTSA has issued recalls on the multiple functional display for other 2014 Ford Escapes, however my VIN is not included in the recall. I believe my car has the same faulty multiple functional display that the recalled vehicles have.

- Winston Salem, NC, USA

The contact owns a 2014 Ford Escape. While driving 50 mph, the vehicle stalled intermittently without warning. A warning code (P0087) illuminated on the instrument panel, which indicated trouble with the fuel rail. The contact waited thirty seconds and then resumed driving. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump failed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V005000 (fuel system, gasoline). The contact also received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000. VIN tool confirms parts not available. Updated 04/06/17 the consumer stated the manufacturer was contacted about the vehicle stalling. The manufacturer advised the vehicle was not included in a recall; therefore, no assistance was offered. Updated 08/22/2017

- Serven, MD, USA

The contact owns a 2014 Ford Escape. The contact stated that the vehicle experienced a loss engine power while being operated at any speed. The check engine and service engine soon warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed a terminal kit and ground wiring installed. The vehicle was repaired, but the failure recurred. The vehicle was taken to the dealer approximately 6-8 times. The contact referenced NHTSA campaign number: 14V495000 (electrical system), but the VIN was not included. The manufacturer was notified. The failure mileage was approximately 8,764.

- Kailua, HI, USA

This car has less than 44 miles and is all breaking down, when the battery when down all electrical parts are not working correctly windows are going up and down with out pushing the button, lights turn on and of by then self's, is just to new to happen all this problem, ha money that they charge (dealer ) is to expensive, and I suppose paid every maintenance for inspection to see if my car is doing ok, last time they inspected and didnt see the battery problem, the missing screw in the container of refrigerant, and low oil level in the brake container. That not have warranty any more, like they know all ready that it will be problem with the electrical part. I think this cars are the worse when they are electricall or to much "technology" I was in los angeles area far awy from home and a place that seem dangerous..... it wasnt safety to be in that place with my broken new car. T this should be a recall to see id electrical are working correctly, this now is going a cost a fortune, ...this is not right, I didnt feel safe since my windows was open, was in the night and near to a liquor store and rehab center. People acting estrange asking for money, could not close my windows

- Garden Grove, CA, USA

The evaporator temperature sensor does not properly work causing the ac to blow hot air and in the summer that cause people to over heat or pass out from heat exhaustion because the part is not working.

- Alma, AR, USA

The contact owns a 2014 Ford Escape. While backing up the vehicle at 5 mph, the back up sensor failed and the contact crashed into another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was driven away by the contact. The VIN and failure mileage were unknown.

- Livonia, MI, USA

Cpsc: 2014 Ford Escape: Consumer stated the key fob would not work properly after closing the door. The consumer stated the doors could not be opened, by using the handle.

- Palm Bay, FL, USA

Vehicle was started with remote start in driveway. Driver opened front passenger door. Place purse with key on seat and animal carrier with sick pet on front floor. When door was closed all 4 doors locked. Attempts to open the doors were made by 3 separate people with no success. Had to break back window to get in. Cost us $500 for the window. Ford customer service offered no assist with the repair.

- Palm Bay, FL, USA

The contact owns a 2014 Ford Escape. While driving 50 mph, the vehicle stalled and the check engine warning light illuminated intermittently. The vehicle was restarted and towed to the dealer where it was diagnosed that the wiring harness had a bad connection. The vehicle was repaired and the turbo charge boost sensor and air sensor were replaced. The manufacturer was not notified of the failure. The failure mileage was 46,000. The VIN was unavailable. Updated 05/20/16

- Bruceton Mills, WV, USA

Just purchased a certified pre-owned 2014 Ford Escape SE. A yellow check engine light appear. Trouble code P26B7 (dealer specific). It looks like there have been numerous issues with the bypass coolant solenoid or coolant leaks. Also, steering wheel controls only occasionally work.

- Port Republic, MD, USA

The contact owns a 2014 Ford Escape. The contact stated that the vehicle stalled. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated after three days of attempting to unlock the doors, the vehicle would not unlock. The vehicle was taken back to the dealer where it could not be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 14,170.

- Washington, DC, USA

The contact owns a 2014 Ford Escape. While driving 10 mph, the vehicle lost power due to an electrical failure. The vehicle was taken to a dealer to be repaired where it was diagnosed that the BCM connector was disconnected. The manufacturer was made aware of the issue. The failure mileage was 22,000.

- Crestline, CA, USA

The contact owns a 2014 Ford Escape. While driving at approximately 65 mph, the vehicle stalled and the battery warning light illuminated. The contact coasted over to the shoulder and was shifted into park. The contact waited for a few minutes and the vehicle restarted. The contact stated that the vehicle was diagnosed at an unknown location where the failure was unable to be duplicated. The failure recurred intermittently. The manufacturer was notified of the failure. The failure mileage was 7,439.

- Ozark, MO, USA

Whenever car is on and parked, not moving, or going slower than 20 mph, the air conditioning does not cool and blows extremely hot air into the car. If I am in traffic, at a stop light, getting drive through, or parking the car, it quickly gets dangerously hot. Right now we have 100+ degree days consistently, with my child in the back seat I fear driving my vehicle in this heat as it is known to kill in Texas. My father is an electrician and when I told him he said it looks like an electrical or power problem because he thinks the car idles too low.

- Arlington, TX, USA

"engine fault service now light" came on twice with "hill start assist not available" both times. After stopping at traffic light and stepping on gas pedal, car would not move and gave no indication it had stalled. All normal lights were on. I put car in "park" and restarted. This has happened twice on hills and has died on me four times.

- Cincinnati, OH, USA