10.0
really awful- Crashes / Fires:
- 1 / 67
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 53,887 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine misfired. The contact stated that occasionally, the vehicle failed to start. Additionally, the contact stated that coolant had been leaking out of the reservoir and the contact noticed a burning odor coming from under the hood. The vehicle was taken to the dealer where it was diagnosed that coolant leaked into the engine and caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
- Hickman, KY, USA
I've had to send this car into the shop multiple times since I bought it 2 years ago. It has cost me thousands. Every time it gets 'fixed' the same issue pops up a month or two later. Disaster of a vehicle.
- Fargo, ND, USA
A repeated low coolant light continues to show up after refilling the system and having it flushed. The system message center presented a message that said "Stop Safely Now" due to low coolant. The engine temperature gauge was reading completely cold.
- Pittsburgh, PA, USA
After no signs of overheating or leaks the coolant level of the car has dropped significantly after topping off several times. The heat stopped working and the coolant reservoir never stayed filled. We took it to the dealership for diagnosis. The service representative told us the coolant was leaking directly into the engine and the only solution is to replace the cracked engine block.
- Ann Arbor, MI, USA
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "High engine temperature, stop safely" message was displayed before the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was coasted to the side of the road. Upon inspection, the contact discovered that the coolant reservoir was empty. The contact had to add water or coolant to the coolant reservoir for the vehicle to restart. The vehicle was taken to an independent mechanic; however, the cause of the failure could not be determined. The vehicle was not repaired. The contact stated that the vehicle previously had two unknown repairs for coolant intrusion; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 112,000.
- Somerdale, NJ, USA
The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the "High Engine Temperature - Stop Safely" message was displayed on the instrument panel with the temperature gauge indicating that the engine was hot. The contact pulled over and allowed the engine to cool down. Upon inspection, the contact discovered that the coolant reservoir was empty. The contact replenished the coolant and drove the vehicle home. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 78,000.
- Homeland, FL, USA
Engine slowly loses antifreeze which is leaking into cylinders. This causes overheating and cracked block. This is a problem with all Ford 1.6 litre motors. Ford knows this!
- Schnecksville, PA, USA
Coolant intrusion fire confirmed by a dealer only a dealer symptoms, very low coolant. Appeared Sept 2022 and Sept 2023
- Branson, MO, USA
UNKNOWN My engine is cracked and leaking fluid. This has been verified by an independent mechanic inspection. Passenger safety is threatened by stalling in traffic or engine fire. The check engine light signaled the issue. Strikingly similar issues for similar vehicles of the same make (2014 Ford Escape ) from the same factory (Louisville) built at the same time (2014) have already been documented in recall 17V09 (Ford recall 17s09). I am fearful my car will catch fire as well. I would have reported this issue sooner but I received misleading information from Ford which told me that NHTSA bore responsibility for including my vehicle in this recall. Since the incident I have been working with my mechanic, the dealer, and Ford, and finally called NHTSA on 12/22/2023 (call 1459052).
- Tulsa, OK, USA
Vehicle is leaking coolant. This seem to be common on this model even after the coolant recall service was performed.
- Springfield, MO, USA
Engine overheated, loss of coolant, check engine light illuminated. Towed to Ford dealership. replaced valve cover gasket and spark plugs. Dealership said this would fix overheating issue. 3 weeks later engine overheated again, loss of coolant, check engine light illuminated. Towed for a different Ford dealership. No stored code for check engine light illuminated. Mechanics cannot reproduce overheating. Mechanics said they have found nothing wrong, no loss of coolant. There is a recall for 2014 Ford escape 1.6L ecoboost, Ford is saying my vin number does not fall in this recall of Engine and Engine cooling. Recall # 17V2009000. Both dealerships say nothing is wrong with the car, they cannot find an issue yet it has happened 2 times now.
- Centreville , VA, USA
I was not notified by Ford of two recalls issued on my vehicle.
- Sioux Falls, SD, USA
I purchased this vehicle used in 2017. I-??ve had no issues until this year with coolant level problems. Every time the car went in limp mode, coolant had to be added several times. I went online to see if my car had any recent non-repaired recalls-there were none. However, I did find that there was a recall-#17S09-which is a coolant issue. Went to Preston Ford in MD who told me I need a $10,000 new motor because coolant is leaking in cylinder 4. If the coolant problem was repaired prior to me purchasing the car, why am I now having a coolant problem. I don-??t think I should be responsible for any repairs to correct this problem. Please let me know what my next steps should be in situation. Thank you!
- Reisterstown, MD, USA
My car was put into safety mode and dropped down to 3 miles per hour
- Louisville , KY, USA
My car began to overheat and enter limp mode, when diagnosed the codes that appeared correlated directly with a safety recall issued in 2017. I brought my car to ford 2x to have them service the recall. I was given my car back, with the check engine light on and still overheating.i went to another dealership, who diagnosed my car again and I paid 712$ for a -??water outlet connector -?? and this did not resolve the issue. Ford decided to keep the car for 2 months, unable to diagnose the issue, they kept dropping it off to me and it would overheat-?? they towed it 2x back to the dealership for overheating after they drove 100+ miles on it. Instead of fixing the issue, they kept telling me it was not overheating and dropped it off to me with the check engine light on, the same codes, and overheating-?? stopping abruptly at high speeds. I brought it back to ford after it cut power at 50 mph with my daughter in it-?? Now I am being told, I have a cracked cylinder head and the recalled part has nothing to do with the cracked cylinder head -?? which was not cracked prior too all the repairs done. I was not informed that it was cracked, until November 6 2023. My car has been serviced since July 21st 2023. A cracked cylinder head, is a direct result of a faulty recalled part-?? which ford replaced a coolant level sensor and stand pipe to prevent this issue. It is not resolved. The estimated the repair at 5800$ and failed to give me any invoices. Refusing to work on my vehicle.
- Southfield , MI, USA
The contact owns a 2015 Ford Escape. The contact stated while driving 45 MPH, the engine was overheating. Additionally, the contact stated that the vehicle was consuming an excessive amount of engine oil. The message to -??Pull Over Safely-?? was displayed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.
- Collinsville, TX, USA
The contact owns a 2014 Ford Escape. The contact stated that while the brake pedal was depressed, the coolant temperature warning light illuminated. The vehicle was steered to the side of the road and turned off. The hood was lifted, and a sizzling sound was coming from the engine compartment. The vehicle was taken to two independent mechanics where it was diagnosed that the engine needed be replaced, due to coolant leaking into cylinder #4. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
- Harrisburg, MO, USA
*coolant level stand pipe and sensor. car just start doing the overheating while I was on the highway and the car just slow the running while I was there. I bring the car to and authorize ford dealer. a warning light saying that the coolant level was low but the coolant was full. Is being and issue since I buy the car. I bring it to the dealer where I buy it twice and they say they fix it. But because the car broke down because the transmission went down I didn-??t notice that the problem never being fix. Until I take the car out of the transmission shop. And still have the same issue now is not running. the car is just shaking and slow down because it says the engine is overheating
- Haverhill , MA, USA
Engine Coolant leak. Been getting repeated warnings about engine coolant being low, despite repeatedly replenishing the coolant. And yes, when I check to see if the coolant is actually low, it is, indeed. But it shouldn't be, given the recent replenishment.
- University Park, MD, USA
- Cumming, GA, USA