10.0
really awful- Crashes / Fires:
- 1 / 68
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 52,495 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Ford Escape. While the contact was filling the reserves, the anti-freeze leaked out. The vehicle was taken to an independent mechanic who diagnosed that the water pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000. Updated 06/01/17
- Hudson, NH, USA
The contact owns a 2014 Ford Escape. While driving between 60-65 mph, the check engine warning indicator illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was a fracture to the engine block, which caused the engine to overheat, misfire, and oil to leak. The contact was also informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 17V209000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
- New Philadelphia, OH, USA
December 3 2016 I was driving down the road on hwy 111 and the engine shut down. I coasted over to the shoulder of the road and put the vehicle in park. The instrument panel displayed engine failure, immediate attention required. Smoke was coming from under the hood. I got out of the vehicle and raised the hood and flames started coming from the engine area and spread very quickly. I called 911 to put the fire out. Cause of fire is unknown. A police report was filled out but I don't have it at this time.
- Pallmall, TN, USA
Was driving home from work on the interstate. Engine began to jerk a bit then warning messages appeared on screen. Pulled over to side of road. After car stopped smoke began to appear from under hood and entering cab through the vents. I opened the window to clear the smoke and looked for phone number to roadside assistance thinking it was only a belt that had melted or burned. Within a few minutes I began to see flames coming from under the hood by the windshield. I exited the vehicle and a sheriff's deputy happened to be pulling in behind me after seeing my car in distress. Fire department was called. Within five to ten minutes the engine area of the vehicle was engulfed in flames. After a short investigation on the scene the fd believed the cause to be electrical and appeared to have begun and caused the most damage to the passenger side front corner of the engine.
- Rocky Mount, VA, USA
On many different times my car over heats. I immediately have to park N wait a while for it to cool down.
- Central Islip, NY, USA
The contact owns a 2014 Ford Escape. While driving 25 mph, a hissing noise was detected and the engine stalled. The failure recurred numerous times. The vehicle was taken to a dealer where the failure could not be determined. The vehicle was not repaired. The contact also smelled a horrible odor inside the vehicle when the failure occurred. The contact mentioned that the failure occurred after fueling the vehicle. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was approximately 49,000.
- Glasglow, KY, USA
The contact owns a 2014 Ford Escape. The contact stated that there was an abnormal odor emitting from the air vents of the vehicle. Exhaust fumes also entered the cabin of the vehicle. The dealer was unable to duplicate the odor. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 48,400. Updated 07/19/17
- Chicago, IL, USA
The contact owns a 2014 Ford Escape. While driving various speeds, the vehicle stalled without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 35,967.
- Phillips Ranch, CA, USA
The contact owns a 2014 Ford Escape. The contact stated that the vehicle experienced a loss engine power while being operated at any speed. The check engine and service engine soon warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed a terminal kit and ground wiring installed. The vehicle was repaired, but the failure recurred. The vehicle was taken to the dealer approximately 6-8 times. The contact referenced NHTSA campaign number: 14V495000 (electrical system), but the VIN was not included. The manufacturer was notified. The failure mileage was approximately 8,764.
- Kailua, HI, USA
Ford - 2014 Ford Escape (built in 2013). The car was parked in the parking lot, turned off and an hour and a half later I was notified it was on fire. The fire started under the hood and according to the fire marshal the heaviest damage was located near the air filter and battery. Engine compartment was heavily damaged.
- Houston, TX, USA
I drove 25 miles in traffic to pick up my kids from daycare. When I got the kids in the car to go home and the car was in motion turning left onto a busy highway turn/merge lane, all of a sudden my check engine light came on and engine temperature gauge went all the way up. I pulled over and checked my coolant. There was so much pressure when I turned the lid, I thought the coolant tank was going to explode. The temperature in my car went down and I was able to make it to a mechanic close by. They said I needed a new coolant bypass solenoid. It was replaced and the car has seemed fine. Now, 1 month later, it is leaking coolant. I read about a recall for the same thing where cars caught fire but my model year is not covered under the old recall. I believe Ford needs to expand the recall as I do not feel safe driving this vehicle with my two small children and the possibility of it catching on fire! I have 78000 miles on the car and was purchased 7/28/2013.
- Mableton, GA, USA
The contact owns a 2014 Ford Escape. While driving 10 mph, the vehicle stalled without warning. In addition, the hood unlatched independently and fractured the windshield of the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 73,000.
- Homestead, FL, USA
My mother owns a 2014 Ford Escape with the 1.6L turbocharged ecoboost engine. She notes that the fuel sensors in the car aren't injecting fuel into the engine when she accelerates from a stop, meaning the car will stick in neutral and rev until it kicks back in gear. She notes that this has happened multiple times. We had taken it to keller bros. Ford which is where she purchased it, and they couldn't come up with the problem. So then we went to new holland Ford, and they were able to find the problem. The guy even showed my mom how to reset the fuel sensor. But the problem came back up again. My mom, I, and her boyfriend are at the point where if sometime the car hesitates, and someone hits her, she's going to be killed. Ford, you need to do something about this. I don't want my mother killed. So recall the Escape 1.6L's that have the problem and come up with a solution.
- Leola, PA, USA
This happened twice in less than a month. Driving the Ford Escape at lower speeds (less than 40 mph) on a city street during morning traffic hours. Suddenly heard a continuous loud sound on the rear right of car. Vehicle then lost power. Engine shut down. Had to pull to the shoulder and restart the car. Then it worked fine. The dealer could not find any error codes when I took in for service. The air conditioner was on. Outside temperature was around 70F. Not raining.
- Bloomfield Hills, MI, USA
The contact owns a 2014 Ford Escape. While driving 10 mph, the check engine warning light illuminated and the engine started to hesitate. The failure recurred intermittently. The vehicle was not diagnosed nor repaired. The VIN was excluded from NHTSA campaign number: 14V495000 (electrical system). The manufacturer was not made aware of the failure. The failure mileage was 32,300.
- Vickery, OH, USA
My Escape suffered a catastrophic engine failure while driving. The engine failure while driving on an interstate presents a clear and potential life threatening event as all power was suddenly lost. At the time of engine failure I was traveling at about 35 mph. The vehicle was towed to a local dealership for repairs. The dealership told me that the engine failure was due to the ac compressor locking up creating tension on the drive belts that resulted in sudden loss of power and engine shut down. Had this occurred on a major interstate highway with semi trucks barreling upon you, the results would have been deadly. Fortunately for me the failure occurred 1/2 mile before entering the interstate. I have since learned other owers of Ford products have experienced the same thing. This is a serious design flaw that needs to be fixed in the interest of public safety. I purchased this vehicle new and it currently has less than 13,800 miles on the odometer.
- Louisville, KY, USA
The contact owns a 2014 Ford Escape. While driving 50 mph, the vehicle stalled and the check engine warning light illuminated intermittently. The vehicle was restarted and towed to the dealer where it was diagnosed that the wiring harness had a bad connection. The vehicle was repaired and the turbo charge boost sensor and air sensor were replaced. The manufacturer was not notified of the failure. The failure mileage was 46,000. The VIN was unavailable. Updated 05/20/16
- Bruceton Mills, WV, USA
Just purchased a certified pre-owned 2014 Ford Escape SE. A yellow check engine light appear. Trouble code P26B7 (dealer specific). It looks like there have been numerous issues with the bypass coolant solenoid or coolant leaks. Also, steering wheel controls only occasionally work.
- Port Republic, MD, USA
The contact owns a 2014 Ford Escape. The contact stated the vehicle would stall after idling. The contact had to wait three minutes then the vehicle would start normally. The vehicle was driven to the dealer and they could not duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 28,000.
- San Anthony, MN, USA
- Rolla, MO, USA