10.0

really awful
Crashes / Fires:
5 / 22
Injuries / Deaths:
6 / 2
Average Mileage:
39,530 miles

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« Read the previous 20 complaints

problem #47

Jul 142018

Escape

  • 85,000 miles
I was driving and the vehicle just cut off on the road.. now it now driving at all..had to get it toad to the house..I just had it five months with 85,000 miles on it..no check engine light didn't come on to let me know it was a defect..I almost got hit by the person behind me..

- Lithia Springs, GA, USA

problem #46

May 222018

Escape

  • 74,904 miles
2014 Ford Escape recall on the transmission : I recently purchased this car in September 30, 2017 I had the car less than 6 months and the transmission was shifting in and out of gears by itself. I took the vehicle back to the dealership that I had just purchased the vehicle from which is ivory Chevrolet. And I informed the car salesman by the name of ronnie who sold me the vehicle, that the vehicles transmission was slipping. Ronnie then told me that there was nothing that he could do, because the warranty was expired. So I asked him what can be done he then stated that I may have to just drive it until the transmission goes out, which didn't make any sense to me. On May 22, 2018 I was on my way to work when the transmission slipped out of gear which stopped in the middle of the street, this was one week after I took the vehicle back to the dealership ivory Chevrolet. When the transmission slippped out of gear there was smoke coming from under the hood, and the car would not go into drive or reverse. So I had to leave the car in the middle of the street which had a lot of on going traffic. I had to leave the car in the and I had to call my insurance company state farm for road side assistance, to tow the vehicle to residence. I then had to replace the transmission using money that I did not have. On June 1, 2018, I put the vehicle in a transmission shop I had to pay 1300 for the parts and the labor (woody's transmission shop). Once I got the vehicle out of the transmission shop the transmission is jerking and seems like there is still a problem with it after getting a new transmission replaced and it's been almost 3 weeks since I have had the vehicle back and now the check engine light is on, and the transmission is jerking very hard. I seen on fox5 this morning that there has been a recall on the vehicle. Saying that one reason why the vehicle had a

- Union City, GA, USA

problem #45

Jun 272018

Escape

  • 35,000 miles
The drivers side wiper blade, sticks at top up position and then will snap down. It will also stop occasionally mid position on way down and oscillates before completing down stroke. Makes for extremely dangerous driving conditions when wiper stops in middle of site line and oscillates. Issue has occurred while driving and during stationary parked. Blades are new. Windshield is clean. Windshield was wet with rain water.

- West Milford, NJ, USA

problem #44

Mar 172018

Escape

  • miles
After the recall with the air condition I still has some problem and now my car is making a very strange noice in front when I drive more the 40 sometimes I'm not getting cold hair

- Round Rock, TX, USA

problem #43

Apr 302018

Escape

  • 62,000 miles
The vehicle's gear shift cable "breaks" leaving the vehicle inoperable unable to go into gear, drive or reverse. The vehicle drive ok then parked. The vehicle was parked in a public garage when I noticed that the vehicle would not go into gear.

- Forestville, MD, USA

problem #42

Jan 012018

Escape

  • 42,000 miles
Gas filling problem: When filling gas tank with gas, the gas shuts off repeatedly. This happens at "every" gas station I go to. It takes 15 minutes to fill a 12 gallon tank. Infuriating. This has been an ongoing problem since 2017 thru 2018 and getting worse. Statement below "when did this happen" is wrong because it happens each time I go to the gas station. You should remove the required question below on this form.

- Imperial Beach, CA, USA

problem #41

Feb 012017

Escape

  • miles
Ford recall 17S09 was issued over a year ago. 15 months later, Ford has given me the runaround about fixing the problem. I have been in contact with them for about 6 months, have actually gotten appointments at my local dealership and they have disregarded my problem and will not respond to my needs. I have also contacted Ford manfuacturing. On recorded calls they have failed to either help me with my problem or had a supervisor contacted me as requested. Help?

- Manteca, CA, USA

problem #40

Apr 122018

Escape

  • 100,000 miles
Roof leak with no external damage causing

- Farmingdale, NJ, USA

problem #39

Mar 252018

Escape

  • 38,000 miles
Brake vacuum pump locked up while driving causing loss of brakes. I was going 70 on interstate at the time had to use both feet to get the car to slow down. Lucky there was no traffic on the exit because I was unable to stop running the stop light.

- Harahan, LA, USA

problem #38

Mar 312018

Escape

  • 38,510 miles
I was driving on a flat road, traveling 35 mph and my check engine light came on and the car died. I had it towed to the dealership and they said the "wire repair harness 3526 cpd" had came loose. I had not ran over anything at all and the vehicle is in great shape, always maintenanced by dealer, 38,569 miles. I was told my VIN was not covered by recall but online I found recalls for 2014 for Escape for the wiring harness. I paid for the repair but I believe this should not occur on a 2014 vehicle and should have been covered by a recall.

- Westerville, OH, USA

problem #37

Jan 032018

Escape 4-cyl

  • 48,000 miles
When it rains hard I have a leak behind the passenger seat that comes from the light fixture - I have seen so many complaints about this from 2012 Escapes thru 2017 Escapes - their seems to be no fix - my biggest concern is the headliner (which everyone says not to touch) and the smell Ford suggested I contact you - I would assume this happens when the car is stationary and it does not happen when car is run through car wash. The consumer stated the vehicle was repaired at the owner's expense and now has started to leak again.

- Fayetteville, GA, USA

problem #36

Nov 182017

Escape

  • 92,000 miles
My vehicle was overheated for about 3 times and I have reported it to the Ford dealership here in american samoa. I also received a recall notice about this vehicle (safety recall notice 17S09). Up to now, the Ford dealership have not fix this recall issue and I and my family are always at higher dangerous risk due to this unresolved recall. I have paid hundreds of dollars to the dealership for fixing the problem via other replacement parts and still nothing directly to the recall part. The recall part is the engine coolant.

- Pago Pago, AS, USA

problem #35

Nov 302017

Escape

  • 114,000 miles
Car caught fire and was totally destroyed. Not getting any assistance from Ford as to the cause. I see there is a recall for 2014 Escapes with the risk of fire in the engine compartment due to an issue with the engine block over heating. What can I do to get some answers and restitution for my loss? this happened while driving home from work on the side of the highway.

- Harrisville, RI, USA

problem #34

Nov 182017

Escape

  • 50,000 miles
I have a 2014 Ford Escape SE eco-boost, when I start the car, the engine light comes on and stays on. It comes on as soon as I start the car, while driving and sitting still. I have taken it in for service, there is no given explanation for the light to be on. However, I had the 50,000 mile check point on Saturday, December 15, 2017 and the engine light is still on. When I first purchased the car, the dashboard went completely out, I had that repaired. Now the engine light is on and stays on. Is this a sign of the engine going out, I am paying for an extended warranty for repairs. Please help.

- Blue Island, IL, USA

problem #33

Nov 102017

Escape

  • 56,000 miles
I've been having issues with my car stalling out. It began on 11/10/17 when I started the car. I drove about 500 feet pulling up to a stop sign and the car stalled out but all electrical stayed on (I.e. radio). I turned the car back on and it drove fine for a while. The same thing happened again later on the same day. The following day it happened in the same way as I was pulling out of a parking lot. I turned it back on and it drove well for a while. Later that evening it happened again also pulling out of a parking lot. I did not drive the car again till the following morning. The car drove well for 2 days. Until today 11/15/17. It turned on in the morning. I got to my destination. Parked the car. Came back about a half hour later and I was pulling out of the parking lot only driving about 500 feet when the car stalled out again. I turned the car back on it drove to my next destination about 40 minutes away. It did not feel as if it was running as smoothly as usual. I'm afraid to drive my car as I live in a city and take highways everywhere. I would hate for my car to stall out in the middle of the highway and cause myself and others to get immensely hurt.

- Sacramento, CA, USA

problem #32

Oct 132017

Escape

  • 87,225 miles
I first failed a state inspection (9/14/17) due to a small evap leak. I first went to a local business to get that and at the same time, the vehicle would cut off as I was driving. The local business claimed to have fixed the evap leak (after waiting a week for the part (10/13/17), but had no idea about the vehicle stalling. I then took the vehicle to a Ford dealership (10/19/17), where it was first taken in for a week only to have the same repair done with Ford telling me the first repair used a faulty part. Driving home (10/24/17), the vehicle did not stall, but still showed driving issues. The vehicle then stalled while in park idle. I returned to the Ford dealer (10/27/17) and for another week, repairs were made or looked up by a help line indicating that even Ford wasn't sure of the problem. I got the vehicle back again another week later (11/6/17) and the next morning the check engine light has come back on. The vehicle has not stalled, but it has not run the same since September. I do not have full confidence in the vehicle, but can't afford to keep playing guess what's wrong with Ford.

- Bronx, NY, USA

problem #31

Nov 062017

Escape

  • 55,000 miles
On November 6, 2017, I entered my vehicle after shopping for groceries at a nearby market and after loading the car and securing my safety belt; I placed the car into reverse. However, when I pressed on the gas my car lurched forward, causing me to almost crash into the car parked in front of me, I then hit the brake and placed the vehicle into park. Upon shifting back into park the car would no longer shift into any other gear leaving me stranded.

- Phoenix, AZ, USA

problem #30

Sep 222017

Escape

  • 70,000 miles
On February 2017 I brought a 2014 Ford Escape at about 59 K miles and now it has about 70K miles on it. I was totally clueless as to how unsafe this car was and all of the numerous complaints/issues that consumers are having with this car. On 09/22/2017, this car totally broke down. This car is a safety hazard as I almost got into an accident as the car without made a loud noise, and without any warning just stopped/shut down in traffic. None of the safety indicator alerts worked in this car so I was clueless that the card had any issues. I only owned this car for about 6 months at the time and it was clearly out of warranty. I had the car towed only to find out that it is the transmission, bad battery, ABS issues and possibly an alternator. I was also advised that it was an electrical issues and possible a recall that is why no warnings lights came on to let me know it was a problem. I reached out to Ford who basically said sorry we don't care have a nice day. This car is not safe and should be taken off of the market until Ford can get this in order. I really hope someone look into this matter before someone lose their life.

- San Diego, CA, USA

problem #29

Oct 252017

Escape

  • 120,000 miles
My daughter was driving the car on a 2 lane highway, going straight, at highway speed ( my daughter gotten about 3 miles from home ) and engine fault light came on, car sputtered, service now light came on and immediately smoke started to come into the car. She pulled over immediately and ran from car and called 911 the car caught on fire under hood. The fire was very large and totaled car. Time from engine fault light to fire was approximately 30 seconds to 45 seconds. That part is an estimate. Notified Ford Motor Corp and they gave me a claim number. Currently insurance company has the car but will probably make a claim to Ford. It was in a couple of weeks before because it had the same kind of sputter. They also worked on 4 recalls at this time. When talking to fmc, the lady stated that for some reason one recall is still open although it showed that the dealership had done it. She wasn't sure why they didn't close it.

- Skidmore, MO, USA

problem #28

Oct 072017

Escape

  • 51,500 miles
10/7/17 approx 6:30 pm while entering on ramp onto frway at approx 35 mph, driving dist of less than 1/2 to 3/4 mile from last parked stop, indicator dash memo of "engine temp high pull over safely", no indication on engine temperature gauge as it registered below mid mark. Pullled over on frway into closed lanes, turned off engine. Turned on again to advance 10 ft out of way of onramp vehicles, temp gauge indicated "H", turned off engine. Called for tow, tech could not start eng, battery dead. Towed home (less than 2-4 miles), engine off with ticking sound that could be heard across grill. Today, 10/8/17 this am checked coolant and empty. No indication of eng running "hot" or no fluid low indicator light/warning. There was never any warning lights, etc time driving from 9/27/17 thru 10/7/17.. 9/27/17 I had routine oil change, fluids checks w/receipt of dealer performing all work and checks prior to a trip of approx 346 mi ea way, traveled approx 20 additional mi from 10/3/17-10/7/17 and there was no indication overhting of engine and I had to expect coolant was full, not low as it was serviced approx 9 days prior. 9/27/17 I also specifically asked service rep and tech if fluids were checked both stated yes, okay, also indicated on service receipt.they perform a complete check of fluids, hoses, etc. To know if Ford Escapes, 2014 or others, have had complaints regarding overheating w/O warnings and/or if there is a possibility of this Ford engine having a record of these problems and complaints w/dealer who does all routine maint on my vehicle and any complaints R/T bell Ford, phx serdept regarding same issue" read fordescape.org there has been a recall for engines catch fire due to overhting/coolant, #17S09 is it valid" I will be arranging towing from my home to dealership my vehicle&performed last maint&oil change on 9 /27/17: Bell Ford, phxaz 85023

- Phoenix, AZ, USA

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