10.0

really awful
Crashes / Fires:
5 / 22
Injuries / Deaths:
6 / 2
Average Mileage:
39,530 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2014 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #7

Jul 102015

Escape

  • miles
While traveling on I-76, I came upon a truck-tire tread in the middle of my lane. There were vehicles on both sides of me so I could not swerve to avoid it, I ran over it and it damaged the engine shield on the underside of my car ($300), a friend recently had a similar incident in which a truck ahead and on his right threw a tread which struck the front of the care ($1300). While on a recent extended trip, I came upon 50-75 discarded treads on the interstates. The purpose of my making this report is to suggest that consideration be given to banning retreads on over-the-road trucks. They appear to be unreliable and could cause serious accidents at these speeds if they haven't already.

- Bonita Springs, FL, USA

problem #6

Jun 182015

Escape

  • 27,600 miles
**this incident involves the panoramic roof glass/window spontaneously bursting at highway speeds.** my family and I were driving at highway speeds when suddenly we heard a very loud explosion. It startled my husband, he almost lost control of the vehicle because the vehicle swerved as a result of having the roof torn open at highway speeds. This incident could cause a severe, life-threatening injury. We pulled over to the side of the road. We saw that the glass had burst almost completely, leaving only approximately 1.5" margins of shattered glass around the edges. The rubber bond that seals the glass on all four sides to the roof of the vehicle bent to the point where it was flailing about on the highway. The shattered pieces of glass chipped/scratched/damaged the roof rack, rear panoramic roof glass (the panoramic roof on the this Escape is comprised of two glasses, one in the front that slides opened and closed, and the rear one that remains stationary) and the roof of the vehicle. Absolutely nothing impacted the vehicle to cause this damage. This incident is not a result of misuse or abuse. It is absolutely a defective component that Ford Motor Company has not been responsible for. Whilst on the side of the road, we contacted our Ford dealership. They told us to send pictures. We did and they sent them to Ford corporate for approval. They answered that since they can't see the defective component in the pictures, they can assume something impacted the glass and therefore the incident does not qualify for warranty service. I was quoted that the repairs could cost approximately $1500usd. I have documentation and pictures of the incident that I would be more than happy to share if deemed helpful to make my case. This is an issue that has affected many Escape owners. There was even a recall in 2014 regarding issues with the panel of the panoramic roof.

- Norwalk, CA, USA

problem #5

Feb 162015

Escape

  • 15,240 miles
I attempted to close the rear lift gate door by the handle, and it acted as if there were no screws holding it to the door. I had to grasp and pull down on the door to close it then and since then in all cases. Poor manufacture.

- Schertz, TX, USA

problem #4

Jul 242015

Escape

  • 18,000 miles
Whenever car is on and parked, not moving, or going slower than 20 mph, the air conditioning does not cool and blows extremely hot air into the car. If I am in traffic, at a stop light, getting drive through, or parking the car, it quickly gets dangerously hot. Right now we have 100+ degree days consistently, with my child in the back seat I fear driving my vehicle in this heat as it is known to kill in Texas. My father is an electrician and when I told him he said it looks like an electrical or power problem because he thinks the car idles too low.

- Arlington, TX, USA

problem #3

Jul 022014

Escape 4-cyl

  • 1,185 miles
The vehicle stalled with no warning, would not restart. Have had for 6 weeks. Has been at dealership and they cannot identify problem. 5 sensors are not communicating from the engine. They have changed computer it restarted and died again. Ford insists they are going to fix it and are going to force me to take it back.

- Chciago, IL, USA

problem #2

Mar 032014

Escape

  • 80 miles
While driving my vehicle it's approach sensor went off. I thought it was due to being in traffic but then it went off on a constant high pitch squeal. It lasted for about 3 minutes then shut off. Then when I was on the hands free telephone device through the Ford consal it went off again and I could not stop the very high pitch squeal and I had to pull off the road and put it in park. Then it happened while sitting at a stop sign. The squeal was so loud I wanted to take the vehicle to Ford and ask for a refund. I could not stop the sound and it sounded like my speakers were on high but I couldn't lower the volume. This was a new vehicle and just drove it off the lot about a month or less. It hasn't happened since.

- Great Falls , MT, USA

problem #1

Nov 052013

Escape 4-cyl

  • 300 miles
Picked up 2014 Ford Escape 1.6 ecoboost- October 2013- engine RPM' S rev to 3-4 for no reason - sporadically- when remote started, and when electric starting car. Brakes loud whistling noises- comes and goes- auto lift gate opens half way sometimes, closes on you when your loading things sometimes, rear door behind driver -child locks on- cant turn off- passenger cant get out of that side of car- no heat! temp gauge jumps from C to H then back to C. no heat in car even after remote starting vehicle 2-3 times and letting it run- car is ice cold inside. Defrost don't work unless on max defrost and on hi - blower doesn't seem to blow anything - when put on defrost and feet it blows out vents instead. Due to no heat inside vehicle. Freeze every day driving to work.. by the time I get to work it finally heats up- approx. 20 min drive. Pulled in driveway from work- 20 min drive and car was overheating- buffalo NY - taking car in today with list of issues.

- Hamburg, NY, USA