10.0

really awful
Crashes / Fires:
2 / 10
Injuries / Deaths:
3 / 0
Average Mileage:
45,292 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #37

Jun 262019

Escape

  • 59,059 miles
The contact owns a 2015 Ford Escape. While driving 40 mph, the vehicle was unable to shift gears and shut off in the middle of the road. The vehicle was towed to the contact's residence. The vehicle was taken to village Ford (located at 23535 Michigan ave, dearborn, mi 48124, (313) 565-3900) where it was diagnosed that the body control module needed to be replaced and reprogrammed. The vehicle was repaired. The manufacturer was notified. The failure mileage was 59,059.

- Lincoln Park, MI, USA

problem #36

Apr 202019

Escape

  • miles
The contact owns a 2015 Ford Escape. The contact stated that the instrument cluster failed to operate properly, which caused the gauges and warning indicators to become inoperable. Eby Ford Lincoln (2714 elkhart rd, goshen, in 46526, (574) 534-3673) was notified and stated that the failure was the same as Ford recall number 15C03: (instrument cluster may be inoperative/FMVSS); however, the vehicle was excluded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and also indicated that the vehicle was excluded from the manufacturer recall campaign. The failure mileage was not available.

- Goshen, IN, USA

problem #35

May 032019

Escape

  • 75,000 miles
The contact owns a 2015 Ford Escape. Approximately three hours after the contact parked the vehicle, the vehicle alarm sounded. The contact noticed flames coming from the top of the hood area near the battery compartment. Flames were later seen coming from the dashboard area inside the vehicle. The fire department was called to the scene and extinguished the flames. A fire report was filed. The cause of the fire was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 75,000.

- Luttrell, TN, USA

problem #34

Apr 272019

Escape

  • 32,267 miles
After auto parked overnight on 04/26/2019, in heated garage, no power to start engine, nor operate lights, radio, etc. In the next morning. No battery to power any equipment. Aaa service attendant jump started auto. Battery tested 100% power after several minutes of run time on engine. 2nd occurrence in 12 months. I was told this is called a "brain freeze" and is not uncommon for Ford product. Original battery in vehicle replaced 04/27/2019.

- Cincinnati, OH, USA

problem #33

Apr 072019

Escape

  • 91,000 miles
Whenever driving my car, it noticably takes longer than it should to shift causing my rpms to run higher than expected. For instance doing 35 I might be running at 2500-3000 rpms for about 15 to 20 seconds before shifting and causing my rpms to go down to around 1500.

- Louisville, KY, USA

problem #32

Mar 012019

Escape

  • 38,000 miles
When the vehicle is park it kills the battery so we found that cluster is killing the battery we under plug the cluster for like three day and the battery was good and also its a new battery we put in the vehicle but we plug it back in and after 1 day battery dead so we know there some recall on 2015 Ford Escape about the cluster be inoperative but Ford said there no recall NHTSA has it list as recalls

- Providence, RI, USA

problem #31

Mar 222019

Escape

  • 60,000 miles
Car totally shut down in traffic at a stop in rush hour traffic. No electric functions. Could not put on hazards, ,could not roll down windows. Car had to be towed.

- Dundalk, MD, USA

problem #30

Mar 072019

Escape

  • 24,000 miles
We have owned the car, 2015 Ford Escape SUV, for 70 days (certified pre-own). Drove it on a Tuesday. Went to start it on a Wednesday, and it would not fire or start. Warning messages included no key fob found-turn off vehicle-call service (although I had both in the car); 4 wd drive off; slis not available-call service. If it did fire, as soon as the car was put in gear, all the messages flashed and the car shut down. It was towed. In looking at the NHTSA site for complaints, it's time to make Ford culpable.

- Falmouth, MA, USA

problem #29

Feb 212019

Escape

  • 55,000 miles
Vehicle stopped operating. Once I waited a few hours, the engine started but the audio is completely gone.

- Brooksville, FL, USA

problem #28

Dec 202018

Escape

  • 45,000 miles
Electrical problem: On my 2015 Ford excape ive had only abfew months at 40,000 mfiles the dash board lights and keys go crazy when vehical is turned off then cant unlock doors. When cut car back on computers are black. Was drive down the road and computer goes blank just like you cut the car off lost all electrical use. Had to wait a few mins to restart car. I called dealer and they say no recall on my vehicle. As I read the reviews my excape is doing the same as others. I think Ford should fix this as it is the same as others like this excape.

- Virgilina, VA, USA

problem #27

Dec 142018

Escape

  • 47,000 miles
My multiple function display has gone blank which displays all warning chimes, messages and mileage. I contacted Ford customer service about the recall they had that was submitted on that model and year and they told me my vehicle was not included. Because of the same exact thing described in the recall I feel Ford should repair my vehicle at no charge. Recall # 15C03 thank you!

- New Port Richey, FL, USA

problem #26

Oct 222018

Escape

  • 118,000 miles
I was sitting I the truck letting it warm up before I started my day I was scrolling threw my phone I looked up I saw hudge flames I reached to unlock the door when I realized the locks stopped working I was locked in the car luckily I had my windows cracked enough to reach out and open the door the radio blew up on my way out the car it was so hot I didn't expect anything I never had this problem before scared me to death worst car experience of my life I was scared to death I can't explain how bad I feel my truck was my new best friend I kept the truck clean pretty I'm hurt it's burned all up almost took my life if I would have look up any later I would have died

- Chicago, IL, USA

problem #25

Jul 252018

Escape

  • 38,800 miles
The instrument panel cluster screen multiple function display failed to display information. The multi function display would show either a black or gray screen, periodically with white lines, with no readouts showing at all. Apparently a recall (15co3) was announced and the dealer performed the recommended software update at 32,837 miles which did not solve the problem permanently. The problem reappeared at approximately 39K miles. The dealer attempted to make repairs using a software update. The software update failed to remedy the problem and the dealer installed a new instrument cluster at my expense. I am asking you if this should be covered under the original recall or if an additional recall has been established or should be established.

- Downingtown, PA, USA

problem #24

Sep 202018

Escape 4-cyl

  • Automatic transmission
  • 41,000 miles
The contact owns a 2015 Ford Escape. When the vehicle was started, the instrument panel went blank without warning. The vehicle was taken to sakelaris Ford of versailles (573-378-4653, located at 1001 w newton St, versailles, mo 65084) where it was stated that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 41,000.

- Sunrise Beach, MO, USA

problem #23

Sep 212018

Escape

  • 22,000 miles
Driving along and the dashboard went off and on. Windows won't go up or down. No lights. Everything was flashing. Car only has 22,000 miles on it. It is also always kept in the garage. Electrical system problems. It's an sel and 6 cylinders. I was on a city street and just drove it straight to bill knight Ford. They gave me no car and I'm single so it's my only means of transportation. I am also a retired teacher and it is difficult to buy a car. I expect more out of a fairly new car.

- Broken Arrow, OK, USA

problem #22

Aug 142018

Escape

  • 130,000 miles
Occasionally, when operating multiple windows from the driver's door panel, the locks engage or disengage. Thus far, this symptom only happens in park. Also, upon placing the key in the ignition and turning to acc, the vista roof occasionally begins to retract without the operator touching any of the vista roof controls.

- Newburgh, IN, USA

problem #21

Jul 272018

Escape

  • 50,000 miles
I was driving the vehicle on two occasions and the instrument panel went blank which left me with no instruments or headlights. It is currently at beyer Ford dealership in morristown NJ and they have told me that the body control module has failed. I see a recall for 2015 Ford Escapes manufactured in louisville ky during the time my vehicle was manufactured. My vehicle was not included in this recall. The recall # is 15V406000 on your website.

- Parsippany, NJ, USA

problem #20

Jul 252018

Escape

  • 27,689 miles
The message center on my instrument cluster went blank nothing on the screen it's all white

- Lebanon, PA, USA

problem #19

Jul 202018

Escape

  • 43,311 miles
The battery is mounted with a top strap that keeps the battery in the box, but it does not prevent the battery from moving around in the box. The positive cable that attaches to the battery is very rigid - it does not allow the free movement of the battery. Result: The positive battery post is being stressed severely, causing battery failure, including intermittent operation due to the positive battery post movement (not supposed to happen) making open and then closed circuit connections. It is possible/probable that this condition will result in an explosion. Poor design. If the engineers want to allow the battery to move within the box, they must provide a free-floating positive battery cable, or modifications must be made to secure the battery so it does not move. There are many Ford Escape owners experiencing the same type of battery problems I have had, on the fordescape.org forum. There are several photos of Ford Escape battery explosions on the internet. Hoping you can act fast before someone is injured!

- Murphy, TX, USA

problem #18

Jul 182018

Escape

  • 89,876 miles
As I am driving the vehicle, the battery light comes. With minutes, I have now power to the steering wheel and the car battery is dead completely. The battery and alternator checks out fine. Once the battery has been fully charged, the battery light goes off. The next day, same exact thing happened. I am stranded both times. I call the dealer where I bought it, asheville Ford, to have them tow in to look at it. They are too busy and look at it for 2+ weeks. I have to call a dealer 40 miles away from me and have it towed to them. Was told by the service dept. That it is a common complaint and they need to 'flash' or re- set the computer system at a 200$ cost to me. This is infuriating.

- Mars Hill, NC, USA

Read the next 17 complaints »