10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
15,025 miles

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« Read the previous 20 complaints

problem #46

Aug 082023

Escape

  • miles
Vehicle check engine light goes on usually during hot weather. Vehicle stalls and hesitates on acceleration causing unsafe conditions with traffic, intersections, etc.

- Melrose Park, PA, USA

problem #45

May 252023

Escape

  • 116,516 miles
My hazard lights start blinking Turn signals start blinking Doors lock and unlock all without warning Have not had checked out at dealer It costs $139 per hour to diagnosis BOUGHT CAR 5/25/23 The car had been in accident before I bought

- Princeton, IN, USA

problem #44

Aug 182020

Escape

  • miles
Rear camera dosnt always want to work at times when backing up, there will be times where it comes on and cuts out, or it cuts out and comes back on on all pixelised (distorted), or it dosnt come on at all, then there are times where it works, ive had my mechanic look into it and couldnt figure out the issue...i did buy an oem backup camera from the junkyard off an escape 3 years newer then mine but didnt fix the issue

- Champlin, MN, USA

problem #43

Jun 282023

Escape

  • miles
I order a nav upgrade from Ford $299, was unable to install it Ford said go to dealer, car was going to dealer for abs sensor bad and vehicle collision sensor bad, dealer fixed other two problems but couldnt upgrade nav and while dealer tried they killed the whole radio/sync/nav/handsfree turn the touch screen black and unresponsive. Now they want $1000 plus for APIM replacement. I could live without the navigation update but now Ford's sync update killed my APIM/sync/radio/handsfree and I cannot live without that.

- Lothian, MD, USA

problem #42

May 252023

Escape

  • miles
Engine control computer malfunction is causing the engine, SYNC, bluetooth, brake lights, and rearview camera to malfunction.

- Burlington, NJ, USA

problem #41

May 152023

Escape

  • miles
Rear view camera stopped working almost a year ago, and out of no where the transmission stopped working. I recently just got an oil change and asked for the works to get my whole car checked out and that report as all the reports before it came back with no issues. So found it surprising that this happened.

- Huntington Beach , CA, USA

problem #40

May 152023

Escape

  • miles
Today- 5/22/2023 - Ford dealer attempted to perform sync3 software update from version 1 to version 3 as promoted and advertised by Ford Motor Co. This was performed by dealer after personal attempts at Wi-Fi and flash drive update processes failed. Following dealer attempted sync 3 update, no update could be accomplished and the synch 3 system is now not active- no radio, Bluetooth( hands free phone usage), no rear camera or safety alarm for potential obstacles when backing up. I was informed the issue is a common result due to defective APIM module. Yet Ford promotes/ provides the software updates ( free) thru their website/ dealers. I have filed a claim with Ford today and initially told there is nothing they can do, but I can purchase a new APIM module ($750) and have it installed ($300) that may correct this.

- Lima , OH, USA

problem #39

Jan 072023

Escape

  • miles
I had the bushing recall done. My interior lights no longer work. I keep getting brake lamp bulb warning. AutoNation dealer Amherst stated it was the battery. Charged me $100 to run diagnostic. Took vehicle to Walmart for battery replacement. Did not fix the issue.

- Monroeville, OH, USA

problem #38

Feb 212023

Escape

  • miles
The specific problem is the ignition switch. Car suddenly shut down the first time while in park, after testing determined it was the ignition switch. Replaced with non OEM switch, same exact problem happened the next day. Replaced with Ford genuine part. Problem still happening, now the car is dying while in motion. Car will not restart once it stops, all lights on dash come on and flicker and then everything dies at once, all electrical components. Vehicle was inspected by mechanic. The problem has been reproduced multiple times even after the ignition switch was replaced. There were no warning lamps or messages or any other symptoms prior to the problem. Nobody can seem to fix this problem and the car is a danger to drive.

- Northport, AL, USA

problem #37

Jul 012022

Escape

  • miles
The vehicle is only 6 years old and the audio control module stopped working, rendering me without a radio. Southgate Ford dealership in Southgate, MI informed me that this is a known issue. I would like to see accountability and have this audio control module recalled. A search online shows many users experience this issue. Not having a working radio is a safety issue. Having access to emergency radio bulletins while driving is imperative. A known issue should be recalled.

- Lincoln Park, MI, USA

problem #36

Aug 012022

Escape 4-cyl

  • 56,000 miles
The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that there was as an abnormal audible alarm sounding inside the vehicle. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) but was informed by the dealer that the recall repair would not fix the failure with the vehicle. The contact was informed that the transmission needed to be replaced and was given an estimate for repair. The contact disputed the diagnosis and believed that the failure was related to the vehicle's computer system. The manufacturer was notified of the recall and was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 56,000. The contact stated that the dealer that the vehicle was purchased from was aware of the defect beforehand.

- Hurricane, UT, USA

problem #35

Jan 162023

Escape

  • miles
APIM crashed after I attempted to do the upgrade The local Ford Dealer tried to repair this but we're unable to and Ford will not cover this because it was 3 months past warranty

- Culpeper , VA, USA

problem #34

Nov 192022

Escape

  • miles
I crashed car because is park according with transmission and car still moved and hit fence, I contact ford for this incident and still waiting someone contact me. So I decide lawsuits against Ford

- Miami, FL, USA

problem #33

Aug 012022

Escape

  • miles
Back up camera just stopped working then my radio went out a week later. It seems this needs to be made a recall since another car owners are having the same issues I am. APIM may need to be resolved.

- Las Vegas, NV, USA

problem #32

Aug 032022

Escape

  • miles
I pulled into a walkway access and a passenger got out and closed the door. I shifted the gear shift to reverse and backed up so I could proceed to my left and shifted the gear shift to Drive but, the vehicle went backward. Sitting there with my foot on the brake I turned the key off. I was unable to put it in Park until pushing it to a better position and removing power to the fuse box rather than searching for the fuse that got it. While in Park the reverse lights were on, so I was not able to start; I had it towed to a mechanic because it was stuck in reverse. The next day I learned the mechanic was unable to get information from the modules and it needed to be transported to the local dealership. I have now missed 2 nights of work and the Dealership estimates the 23rd for completion but is not providing a rental nor loner; so poor manufacturing on good faith purchase is complaint here. Additional info - I did hear clicking on the interstate from forward in the vehicle and a brake light bulb went out between receiving the safety notice and the breakdown. I'm not sure I recall the rear video for backing was on or off. I recall an incident last winter while sliding on ice and a semi was in a slide toward me that with the wheels locked in breaking it died when shifting to reverse; it's safer if it does shift because cars can spin on ice into oncoming traffic and I've kept the oncoming traffic lane free before.

- Danville, IL, USA

problem #31

Jun 252022

Escape

  • miles
We bought this car used. Every since purchase the rear camera has failed off and on. The radio as well as display seems to do as it wants. I try not to depend on camera but the other issues bother me. Seems to be random things happen that all seem to tie back to the darn display or the SYNC3 part of it. I see a TSB 21-2175 that seems to hit on it. I also see the recall on other Escapes. Mine is a 2016. Really bothers me. I am afraid it is going to cause engine to stop in traffic. Or what if a child walks behind me? You only allow me to enter one date. This is random and happens a lot. It is getting worse and more frequent. First did it at 40,000 now has 100,000 and still doing it. Have asked folks and got nowhere.

- Courtland, MS, USA

problem #30

May 292022

Escape

  • miles
While driving the engine stopped. Coasted to side of road. Towed. Code read camshaft position sensor

- Wyandotte, MI, USA

problem #29

Dec 012021

Escape

  • miles
Ford Sync 3 system malfunctions randomly. GPS will show inaccurate location and inaccurate directions leading to misguiding down wrong street or wrong ways. Additionally, backup camera may not display on the screen which is a safety hazard when backing up. Problem may be related to the APIM which is a known issue in many of their other vehicles.

- Winston-Salem, NC, USA

problem #28

May 312021

Escape

  • miles
Cooling fan failure.. resulting in $1300 in repairs not needed and is now in shop for more money-?? to reapir

- Mitchellville, IA, USA

problem #27

Feb 042021

Escape

  • 120,000 miles
The contact owns a 2016 Ford Escape. The contact stated that the vehicle was at the local dealer South bay Ford located at 5100 rosecrans avenuehawthorne, ca 90250 when the center console phone charger suddenly caught on fire destroying the vehicle. The cause of the failure was not determined. No additional information was available. The manufacturer was notified of the failure. The failure mileage was 12,000.

- Los Angeles, CA, USA

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