10.0
really awful- Crashes / Fires:
- 1 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 15,025 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I purchased a 2016 Ford Escape in January 2016 on 8-2-16 I was on my way to work all of a sudden my car slowed down in traffic a then stopped. Make a long story short I made it to work Ford sent a tow truck to my job to pick up me and my truck
- Alsip, IL, USA
Takata recall. Dashboard cluster. All dashboard instrument not work. Signal for door gas seatbelt speedometer. The vehicle was in motion and dashboard when dead.
- Bronx, NY, USA
We didn't have the vehicle three weeks and had to have it towed to the dealership due to not starting. They had the vehicle for a week and couldn't figure it. They cleared the code, after keeping it for week. 6 days later it was towed for the issues, they currently still have the vehicle and they say they are not sure why it's happening. They can't get it to throw the codes, it works fine for them. Both time we went out to start the car after it sitting in the garage over night.
- Fort Wayne, IN, USA
Periodically (couple times a week), the rear camera view does not turn off when the car is in drive. During the day, the fault means temperature, audio and navigation controls can't be used and the constant rear camera view in the center of the dashboard is distracting when the car is in forward motion. At night, the fault is dangerous because the glare of headlights from following cars dominates the large center of the internal controls. Several attempts by the dealership (to reset, reboot, update software) have not resolved the problem.
- Lake Oswego, OR, USA
Brought 2016 in November 2015 and check engine light was on and off on streets or highway and stayed on always. Truck been in the shop since 3/22/16 til 4/13/16 than 4/19/16 til date. Reasons replaced computer PCM, repaired wire twice, replace chips, replace wire again. Mccarthy Ford and regional manager not good with follow ups or good faith agreement.
- Chicago, IL, USA
- Rapid City, SD, USA