9.5
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,150 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact called on behalf of his mother who owns a 2017 Ford Escape. The contact stated while his mother was driving 65 mph, the contact stated that his son opened the driver's side rear door after pulling on the handle twice. The contact stated that prior to the failure the door lock was in the locked position. The contact secured the door with a rope. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not informed of failure. The failure mileage was approximately 300.
- Bismarck, Nd 58503, ND, USA
- Cedar Rapids, IA, USA