TONIGHT, 11/16/2020, MY ESCAPE STARTED TO IDLE ROUGHLY. THE TACHOMETER WOULD GO UP AND DOWN BY AT LEAST 500 RPM WITHOUT ANY INPUT FROM ME. THE LIGHTS WOULD FLICKER. THE DASHCAM I HAVE MOUNTED TURNED OFF. I TRIED MAKING IT HOME AND IT JUST DIED. LOST ALL LIGHTS. I SHIFTED TO NEUTRAL AND COASTED TO THE LEFT TURN LANE. WHILE DOING THIS, THE AUTO START SYSTEM TRIED TO RESTART THE CAR, EVEN THOUGH IT HAD BEEN PREVIOUSLY DISABLED. I TRIED TO START THE CAR MANUALLY, ABOUT FIVE OR SIX TIMES. IT FINALLY STARTED AND I WAS ABLE TO MAKE IT HOME. I TURNED OFF THE HVAC AUTO FEATURE, MY DASHCAM AND RADIO IN CASE IT WAS A VOLTAGE ISSUE. JUST ONE MORE ISSUE WITH THIS VEHICLE. THE ELECTRONIC PACKAGE IS FINICKY AND HORRIBLE. IT HAS A MIND OF IT'S OWN. I HAVE ALSO HAD THE DEALER DO THE SERVICE BULLETIN ON THE [XXX] SYSTEM. IT STILL ACTS UP OCCASIONALLY LEAVING ME DEAD IN THE WATER UNTIL I CAN SHIFT TO PARK AND MANUALLY RESTART IT. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Van Buren Twp, MI, USA

1. hands free tailgate/trunk will automatically shut when objects or a persons body is present. Faub/ keys are not being pushed by accident, nor is there any movement under number that would sensor door to close. When it does do this, it takes quite a while for the sensor to realize there is an object there and takes some time to open again. 2. when vehicle slips on ice patces or large puddles of water--- when the traction light comes on my dash board, it seems to trigger my entire vehicle to shut completely down. Vehicle engine shuts off, steering wheel locks up, brakes stop working and no electrical from that point on. I have had this happen 3 times now, with the need to have to call a tow. For both complaints, Ford service says they cannot find anything wrong and cannot get either complaint to duplicate. Nothing has been done at this point by Ford to fix or compensate for any of this.

- Savage, MN, USA

My car running normal up to yesterday, I went to whole foods and when I was going to turn it on the car completely out of power (battery) I went to autozone and the battery and alternator are good. Today I went to bountiful and again after being running good the car didn't start, I took the car with a tow truck to a mechanic shop and the mechanic check it and the mechanic said that I didn't find any problems.

- Murray, UT, USA

I've had my car two years and multiple things have been an issue since purchase. Regardless, my most recent concern is my hill start not available light is on and traction control light is on and will not go off. I sent my car to a dealership to determine the issue and discovered the sasm needed to be repaired. However the dealership stated that this does not become an issue unless the car has been in an accident. My car has never been in an accident now nor prior to my purchase. Car fax show no records of any damage to the physical body of the vehicle. The dealership had no other explanation as to why these lights would have been activated and I'm very concerned that it will cause further damage to my car. Again I've only had the car two years and would like to have it longer, if something can be explained about this issue.

- Memphis, TN, USA

Errpr code P051B crankcase pressure sensor circuit range/preformance. At only 37000 miles warranty up 36000

- Menomonee Falls, WI, USA

The car will turn off when stopped (ex. At a light) and a message comes up saying "auto startstop shift to P restart engine". I do this and it restarts without issue. This has only happened a few times and at various times. Ex. once in morning cold weather, once in afternoon in mild/warm weather. I bought car new and this has only started happening now (3 years after car was bought).

- Eaton, OH, USA

Vehicle stalls and must be taken out of drive and restarted when automatic engine stop feature is engaged. This is intermittent and occurs without apparent pattern when the vehicle is stopped.

- N Chesterfld, VA, USA

My car has had an issue twice involving squirrels/rodents chewing through wires and has cost quite a bit of money. Even when the car was under warranty the dealer stated this issue is not covered. I have seen many instances of this happening to others on the internet and the dealer also says it has been happening quite often. I have read that the wiring covering has been changed from petroleum based to soy based for environmental reasons and rodents love to eat the soy based wiring. My family has had many cars parked in the driveway over the years and this being the newest car is the only one that has had this problem. I would think that car manufacturers being aware of this issue would have come up with a solution by now such as spraying the wires with something that tastes bad to the rodents or coming up with another environmentally friendly solution to avoid this issue and expense to the consumer.

- Kendall Park, NJ, USA

Everytime auto start stop is initiated and I release the brake my vehicle shuts down with the notification "shift to P and restart engine." This has happened numerous occasions. It happened in traffic and nearly caused a wreck. The person saw I released the brake and expected me to but I'm stalled because of this. I'm tired of having to to manually turn auto start stop off. There are 1000S with this issue and a recall needs to be made. I bought the vehicle from carmax Sept 2019. When I bought the vehicle the bump to bumper warranty had already expired.

- Clarksville, TN, USA

When stopped at a red light or stop sign or any other reason, my Escape will shut off and the display will show "auto startstop shift to P restart engine". the auto startstop light is orange instead of green when this occurs. It is not every time, but is is occurring more frequently. The transmission will still be in drive when this occurs.

- Manhattan, KS, USA

My 2017 Ford Escape is creating an extremely dangerous safety issue/situation with the auto stop/start function. When stopped in traffic-at a stoplight, at a stop sign, in the road waiting to turn left-the engine turns off and a message is displayed to "shift the vehicle into park and restart the engine". I have almost had other cars hit the back of my Escape because of this. It's very scary when this happens and takes time to shift to park and restart the engine with an impatient diver behind me. I have read numerous other complaints on this same issue on your website. Some of the NHTSA id #'s 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, and 11288766. There are other complaints as well. Please, before someone is injured or killed issue a recall for this problem. I don't have the exact date this first occurred, but it has happened multiple times since October 2019. Also per NHTSA 10160883 and Ford communication no. Ssm 47492 from February 2018 this is an issue that has been a known issue for at least 2 years now. "some 2017 Escape vehicles built on or before 02-Feb-2017 may exhibit a no restart concern after an auto stop/start event. Upon attempting to restart, the instrument panel may display a message instructing the customer to shift to park and start the vehicle manually. To correct this condition, reprogram the body control module (BCM) using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14A068 and applicable labor operations in section 10 of the service labor time standards (slts) manual. If the BCM software is currently at the latest level available, refer to workshop manual (wsm), section 303-06A and/or powertrain control/emissions diagnosis (pc/ed) manual for an auto stop/start diagnostic trouble code (dtc) or gsb0000153 for auto stop/start system information and diagnostics."

- Brookfield, CT, USA

My 2017 Ford Escape is exhibiting the problem described below and apparently known to Ford on or about February 2018. This is a dangerous situation that may occur when the car is stopped at a traffic signal or paused in an intersection waiting to make a left turn, or paused waiting to merge onto a highway. Although Ford was aware of this problem (via the bulletins shown) while the car was still under 36 month warranty, no mention was made of it. Now that the car is exhibiting the dangerous behavior, Ford will not honor the 36 bumper to bumper or 60 month power train warranty to correct. Quoted cost to repair could vary from $150 to several hundred more according to Ford service dept. This should be a recall item since it reflects a known manufacturing flaw. Per NHTSA 10160883 and Ford communication no. Ssm 47972: "some 2017 Escape vehicles built on or before 02-Feb-2017 may exhibit a no restart concern after an auto stop/start event. Upon attempting to restart, the instrument panel may display a message instructing the customer to shift to park and start the vehicle manually. To correct this condition, reprogram the body control module (BCM) using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14A068 and applicable labor operations in section 10 of the service labor time standards (slts) manual. If the BCM software is currently at the latest level available, refer to workshop manual (wsm), section 303-06A and/or powertrain control/emissions diagnosis (pc/ed) manual for an auto stop/start diagnostic trouble code (dtc) or gsb0000153 for auto stop/start system information and diagnostics."

- Rockville, MD, USA

Multiple times the Escape as been stopped at a light and the auto restart does not work. A message is displayed to shift the vehicle to park and start the vehicle manually. Very dangerous at an intersection when cars behind are moving.

- Charlotte, NC, USA

The contact owns a 2017 Ford Escape. On three separate occasions, while at a stop light/sign, the eco boost system malfunctioned and the engine erroneously shut off. During the failure, the message "put the vehicle in park and restart the vehicle with the ignition key" was displayed. The cause of the failure was not determined. Skyline Ford (2510 commercial St. SE, salem, or) was notified of the failure. The manufacturer was not notified. The failure mileage was 26,000.

- Mount Angel, OR, USA

I've had multiple problems with this vehicle.1st problem is when I came to a stop at the set of stop lights in gloucester MA. The engine shut off. At that point I have to restart the car. It has happened on multiple occasions.it didn't happen at the dealership so was told it would have to happen when the had the car. 2nd problem, the engine light came on. The dealership said it just needed to be reset, 2 weeks later the engine light returned. Brought to dealership this time the dealership said the engine needed to be replaced due to coolant that was getting into the motor. I looked up problems with the 2017 Ford Escape and there were a lot of complaints about the engines needing to be replaced because of coolant getting into the motor or basically the head gasket had failed and is a known problem with the motor.they had my car for 4 weeks and had to pick up a rental car. I had to call the dealership to see if my car was finished. Because they never called. When I called I found out the car would be done in 2 days. When I received the car back it wasn't running the same as when I purchased it, plus it now pulls to the right while driving. 3rd, the clock in vehicle keeps changing time. Asked the dealership if there was a problem with the computer. They said no. 12/4/2019 2 weeks after getting car back, now it won't start and is dead in my driveway.

- Gloucester, MA, USA

When I am at a stop light. The car will turn off, it is very dangerous. I have to restart the car. I almost have been in many accidents. I don't understand why there hasn't been a recall for this car. I see online that everyone is having this prroblem.

- Whittier, CA, USA

The info display bulb fault message, towing messages, cross traffic messages, etc. All are not working. The info center is not working and beeps every time it gives you a message which is about every 30 seconds. This problem seems to occur when the vehicle has come into contact with water - either rain or after washing it.

- El Cajon, CA, USA

The auto stop start completely turns off when in stop/go traffic, red lights or turning right slowly which means it has to be started to run. This is not a safe feeling especially in san diego, ca where there is so much traffic.

- El Cajon, CA, USA

The contact owns a 2017 Ford Escape. While driving 40 mph, the vehicle began to lose power and the battery warning indicator illuminated. The contact was able to park at a nearby parking lot. When the contact returned to the vehicle, she was unable to start the ignition. The vehicle was towed to big valley Ford Lincoln (3282 auto center cir, stockton, ca 95212, (800) 871-8112) where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure recurred on November 6, 2019. The vehicle was towed back to the dealer where it was diagnosed with needing the body control module replaced. The vehicle was repaired, but the failure recurred two days later. The vehicle was not repaired again. The manufacturer was not notified. The failure mileage was 34,816.

- Stockton, CA, USA

I will be driving down the road and my lights will flicker and radio will cut out for a second. I have tried driving on city roads highways it still does the same thing.

- Rootstown, OH, USA