I purchased a 2017 Ford Escape with 8738 miles on it in 2018. All service work done at dealer. My check engine light came on around 69,000 miles around Sept. 15, 2020 and I took it to my Ford dealer immediately. The service dept. mgr. said they had received an service bulletin on the issue and kept it over night for a pressure test to see if coolant was leaking into the cylinders. It was.

They replaced the short block since I had purchased extended warranty. I paid $100 deductible. Two weeks later, torque converter went out. Still waiting on that repair and today is Feb. 14, 2021. My dealer has gone above and beyond to keep me on the road with a loaner car so Thanks!! But the loaner is a 2015 Escape Titanium, and it is losing coolant also.

I bought a brand new 2017 Ford Escape in August, 2016. It ran like a charm until early Jan 2021. I had it regularly serviced for all the recommended services. Phil Long Ford Chapel Hills in Colorado Springs performed a 60,000 service which mostly included changing out fluids/filters. One week after the 60,000 service, I noticed it felt like the transmission was skipping when I was on the highway; mostly between 60 and 70 miles per hour.

I was going to bring it in, and then I was traveling about 40 miles per hour, and the engine fault (service immediately) lights came on. It felt like it was going to stall. I parked it and had it towed to Phil Long Ford. After a couple days of diagnosis, Ford tells me coolant is leaking into the cylinders, and I need a new engine. Parts and labor will cost 6,500.00. Very unhappy about this.

I want to say it was something they did on the 60,000 service, but I cannot prove it. My vehicle also had no symptoms of coolant leaking into the cylinders; there was no overheating, no loss of coolant, no white smoke from the tail pipe. Ford will not commit to helping us financially with this. We did not purchase an extended warranty. This sucks!