10.0

really awful
Crashes / Fires:
5 / 9
Injuries / Deaths:
4 / 0
Average Mileage:
24,794 miles

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« Read the previous 20 complaints

problem #743

Jul 192024

Escape

  • miles
The engine was misfiring/car was jerking under light load acceleration causing the inability to maneuver the car as expected. The coolant temperature spiked causing me to have to pull over abruptly and this could have caused an accident. Ford knows that their 1.5L ecoboost motors suffer from a design flaw that causes the engines to fail from coolant intrusion into the cylinder but there has not been a formal recall for this issue. There were no CEL, only an message that said 'engine fault - service now"

- San Jose, CA, USA

problem #742

Jul 252024

Escape

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" Engine developed a coolant leak into the cylinders, filling them with fluid and causing loss of engine power and constant misfires. How was your safety or the safety of others put at risk? Vehicle suddenly lost power while driving due to the engine overheating caused by running dry of coolant. Was able to maneuver car into a nearby parking lot. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Check engine light came on shortly before engine began overheating.

- Sioux Falls, SD, USA

problem #741

Jun 262024

Escape

  • 47,000 miles
The contact owns a 2017 Ford Escape. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the engine ran rough. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

- University Park, MD, USA

problem #740

Jul 012024

Escape

  • miles
Started driving vehicle one morning and white smoke came of the exhaust. Took it back to Cascade Auto where I purchased the car. Head gasket has to be repaired. Cascade is currently repairing the head gasket. $3,000 repair. The car only has 70,000 miles on it. Ford Motor Company would not help with this repair. I talked with Klaben Ford and North Canton Ford. Also, I called the ford hotline and they would not help with the repair.

- Canal Fulton, OH, USA

problem #739

Apr 202024

Escape

  • miles
My 2017 Ford escape has been diagnosed with a coolant intrusion problem. Error code P0303 and P0316 Car is out of Ford warranty but my Auto Nation Protection plan did not expire until 6/18/24. Mileage is only 51607 on day of diagnosis. 7/11/24. My protection plan will not do anything as it is expired. I did first have trouble on 4/20/24 when the engine light came on. Took to mechanic as a veri scan showed Cylinder 3 misfire detected. Mechanic made repairs, ignition coil and spark plugs. work done on 5/7/24. Brought it back a few times to mechanic as the engine light kept coming on. He said to bring it to the dealer as it may be a computer problem. I took to dealer and they diagnosed this coolant intrusion problem. No one will fix this as the warranty is out. I called Ford and they said to repair the car and hold on to the receipt. Seriously"???? This is an $8000 repair and I only owe $7,000. I have since researched this and I found out this is a known issue with the escape 2.0. I believe the 1.5 may have had a recall, I am not sure. What about the 2.0. What am I to do now" Please advise. Thank you

- Ellettsville, IN, USA

problem #738

Jul 012024

Escape

  • miles
Known problem with coolant leaking into cylinders could cause engine to seize at any moment while driving. Can-??t afford to replace engine, so I-??ll just keep driving it until it causes an issue-??

- Gig Harbor, WA, USA

problem #737

Jul 232024

Escape

  • miles
Engine was overheating, found out no coolant in overflow, no engine code shown, took to Ford dealership. They found system was clearing out the codes and found coolant leaking into engine. Was quoted 10, $661.29 to replace engine They said my engine wasn't covered under the current recalls on the engines that are leaking coolant into the engine. They know of this problem, but mine wasn't one of them I attached the receipt from Lasco Ford that has details on it. Please let me know if you weren't able to view the receipt. Thank you

- Flushing, MI, USA

problem #736

Jul 272023

Escape

  • miles
At 66,000 miles my car starting hesitating when the gas pedal was pressed. Car would accelerate very slowly. Took it to the local Ford dealer. They said the turbocharger needed to be replaced. I had to pay $3000 to replace a major engine component that was only 6000 miles over the warranty. I contacted Ford to discuss. Their rep put in a ticket and I was told Ford would look into this. Naturally Ford will not discuss my concern and will not provide some monetary compensation. Now the car is starting to act up again and hesitates when the gas pedal is pressed. In an emergency situation the car must react quickly to driver input. Not happening with this car!

- Waterford, CT, USA

problem #735

Jul 232024

Escape

  • 158,000 miles
The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the contact noticed a failure with the engine while attempting to start the vehicle. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure a case was opened. The contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 158,000.

- Hesperia, MI, USA

problem #734

Jul 232024

Escape

  • miles
I am having coolant leaking into my engine. This is a known issue and with only 60k miles I am already have that issue and it was confirmed by my local Ford dealer.

- Parma, MI, USA

problem #733

Jul 052024

Escape

  • miles
Diagnosis-Coolant intrusion into number 2 cylinder. check engine code misfire #2 cylinder causing engine to overheat and vibration with loss of power. Pulled over and let vehicle cool down and took it in for service. I-??m told a new engine is needed. I am also told by Ford my VIN is not included on their list of vehicles having same problem. I called Ford and apparently today is 17 days past campaign date to get immediate review. Ford customer care says Management will review but unable to say when. We really liked our Escape and hope Ford will come through with a good resolution timely.

- St Louis , MO, USA

problem #732

Jul 122024

Escape

  • miles
Approximately six months ago, for few months the vehicle would misfire when trying to accelerate quickly or above 2500 rpms. It randomly went away and I had the car diagnosed, but since it was not having the issue at the time, I was told I would have to wait until it started back up in order to find out what was wrong. 2 months later (7/12/24), when I started the vehicle in the morning, it felt as though it was idling very high and vibrating. There were no signs in the 2 weeks leading up to this happening. The check engine light was also on. We took it to the Ford dealership and found there was coolant leaking into cylinder 4 and I need a new motor. Ford wants to charge me $7000 for a new motor.

- Saint Louis, MO, USA

problem #731

May 192024

Escape

  • 41,455 miles
The contact owns a 2017 Ford Escape. The contact stated that while driving, the vehicle failed to accelerate above 2,000 RPM intermittently. While driving approximately 40 MPH or exceeding 40 MPH, the vehicle was shaking and hesitating. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic to be diagnosed and it was determined that the vehicle had experienced spark plug and cylinder failure. The spark plugs and the ignition coils were replaced; however, the failure persisted. The vehicle was taken to another certified mechanic, and it was determined that the engine block was fractured, allowing coolant to leak into several cylinders, causing the engine to misfire. The contact was informed that the engine needed to be replaced. The dealer was contacted and confirmed the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacture referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 41,455.

- Leesburg, VA, USA

problem #730

Jun 202024

Escape

  • miles
antifreeze intrusion from head gasket into cylinder 3. broke down on roadway. was diagnosed by ford, Lincoln, mercury dealer kept having to fill antifreeze every other month for years when it became severe the check engine light came on with code to cylinder 3 Ford diagnosed failed head gasket do to bad engineering design and recommended replacement of engine... $10,200 called ford and was told no help available submit complaint on NHSTA, was my only option

- San Antonio, TX, USA

problem #729

Jul 032024

Escape

  • miles
Dealership says there is coolant leaking into engine. I had the car in the dealership 6 weeks ago for it-??s 65k miles checkup and no issue was noted then, have driven less than 1,000 miles on it with no noticeable issues other than the check engine light coming on which is why I brought it back in.

- Somerville , MA, USA

problem #728

Jul 102024

Escape

  • 51,773 miles
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 51,773.

- Seattle, WA, USA

problem #727

Jul 162024

Escape

  • miles
Coolant leaking into the cylinder compartment (cylinder 3) and Ford refuses to fix it even though it is a known issue. The service technician at the Ford dealership acknowledges that this is a widespread issue for the EcoBoost engines. There is a service bulletin that was put out but Ford acknowledging the issue https://static.oemdtc.com/TSB/MC-10214126-0001.pdf

- Atlanta, GA, USA

problem #726

Jul 132024

Escape

  • miles
There is coolant intrusion in cylinder 3. My engine needs to be replaced and it has 95,000 miles on it. Ford only covers it to 84,000 miles.

- Acworth, GA, USA

problem #725

Jul 112024

Escape

  • miles
Engine block design is defective and allows coolant to leak into cylinders 2 or 3. This causing white smoke, engine misfires and overheating that can cause an engine fire. Ford has issued service bulletins to replace the engine but no recall at this time.

- Denmark, WI, USA

problem #724

Jul 072024

Escape

  • miles
There is a Ford Technical Service Bulletin (19-2208) that deals with a coolant intrusion into the engine through a cracked cylinder. My vehicle falls into the category of this particular issue. After multiple repairs to my vehicle due to my engine light coming on intermittently my car warning lights came on while I was driving down the interstate and had to pull over. I sat at the side of the road until I could get a tow truck to pick my vehicle and myself up. There has been no notification to owners about this issue because Ford is telling me that it's not a recall but a Technical Service Bulletin so I'm being told I have to pay $10,000 for a new engine. I have 73,000 miles on my 7 year old vehicle which I shouldn't have to buy a new engine. This is definitely a safety issue, I could have broken down at night, fortunately, I got off work 2 hours early so it was still light outside. I'm a [XXX] and this has been a very stressful time due to a manufacturing defect that is not of my making INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Brentwood, TN, USA

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