I brought my 2017 Ford Escape Ecoboost to a Ford Dealer repair shop because the SES light is on, it was running rough, jerks upon acceleration and cold start didn't sound right. The repair shop performed a pinpoint test, performed internal coolant leak, removed #4 spark plug. Borescope cylinder found coolant intrusion in #4 cylinder. They stated the fix would be a longblock assembly with a cost of $9300. After some research, this is a common problem with this model. This issue is known to increase the risk of cars fires and engine failures. It appears Ford knew of this coolant intrusion defect in this model of vehicle and continued to manufacture them. Ford needs to step up and cover the repair costs for this known defect. I was driving this car with my kids and family. Scary to think what could have happened due to this known defect.

- Audubon, MN, USA

Coolant intrusion into engine. This problem is known to Ford. See CSP Letter #21n12 and Technical Service Bulletin 22-2229. Ford only would fix problem if it existed in a 6 month window in 2022. Ford will not help with any costs even though it is their fault. Was advised by many other 2017 Ford Escape owners to report this issue to NHTSA.

- Boise, ID, USA

The check engine light came on and the vehicle had a rough idle at startup. I took it to the Ford dealer and they told me that there's a coolant leak in the engine and I'd need to purchase a new engine $7900. Upon doing research I've since learned that there was a recall for this exact issue but only for 1.5L engines and not the 2.0L variant. I'd like to know if there's any recourse here with this being a known issue, and an internet search shows that this is common across all engine variants for the 2017 Ford Escape. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Greenwood, IN, USA

My check engine light came on, so I brought my car into the Ford Dealership within 2 days (their earliest appointment). I had noticed some jumpiness on startup, and white smoke coming from the tailpipe. The dealership service department diagnosed it with a coolant leak into the cylinder, and requested a repair of $9880. This car has only 45,000 miles on it and has been well maintained. This appears to be a manufacturing defect that others have experienced as well.

- Glendale, CA, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate, and the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic, and it was determined that the spark plug and an ignition coil in cylinder #4 needed to be replaced. The spark plug and coil were replaced. The contact stated that the failure reoccurred after the repair, the vehicle was taken to a second mechanic and it was determined that the ignition coil and spark plug needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact then took the vehicle to a third mechanic, and the vehicle was diagnosed with a manufacturer defect and had carbon in the engine that was caused by a coolant leak, which made the spark plugs crack. The mechanic advised the contact to reach out to the NHTSA Hotline. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.

- Louisville, KY, USA

Due to a design flaw, engine coolant is leaking into the cylinder, causing the engine to stutter. I have been told this could eventually lead to the engine overheating or seizing up while driving.

- Collegeville, PA, USA

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle was idling rough. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders and determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Technical Service Bulletin: 22-2133 (Coolant in Cylinders, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The failure mileage was approximately 89,000.

- Fair Oaks, CA, USA

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the engine would shake. The contact scanned the vehicle and diagnosed that cylinders #2, #3, and #4 were misfiring and there was a coolant leak. Additionally, the vehicle started to stall on a few occasions. The vehicle was taken to a local dealer where it was diagnosed that there was a leak in the engine block and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 119,887.

- Findlay, OH, USA

The contact owns a 2017 Ford Escape. The contact stated while driving 50 MPH, the vehicle made an abnormal sound. The check engine warning light was illuminated, and the temperature gauge displayed that the engine was overheating. An unknown message was displayed. The vehicle was taken to AutoZone, where it was diagnosed with a cylinder #3 misfire, and determined that the spark plugs needed to be replaced. The vehicle was then taken to an independent mechanic, who diagnosed that the head gasket was blown. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 149,000.

- Delbarton, WV, USA

Coolant level measuring low again. Engine light on on the dash. My mechanic changed spark plug per error code P300 (random misfire) recorded in the car's memory. Plugs were noted as being dirty and advised to use additive to clean it up. Only have $35,000 total miles on the vehicle. There is a known problem that coolant is getting into the cylinders. The following is the Ford documentation. Summary This article supersedes TSB 19-2208 to update the parts list. Issue: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may..... The service advisor at Tuttle Click Ford said they knew about it but I was NOT on their list those that were taken care of. Please help. Thank you. [XXX], [XXX], [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Mission Viejo, CA, USA

Started to lose power check engine came on found out it was cylinder 1 and 4 misfire leads to coolant leaking in the engine. This is my second engine the first did it at 45000 miles this one is doing it at 15,000 miles I paid 10,000 for a new block and now the same thing again please do something about this

- Los Angeles , CA, USA

Bought the car used in December 2023 for my son's first vehicle. Small dealer - had their mechic check everything out and was in good condition. Even had spark plug/coil replaced. Drove vehicle coupld of times a week - small trips 30-40 miles round trip. About 3 weeks ago, check engine light came on. Finally got it to a Ford dealership yesterday and they checked it out. This is one of the 2017 Ford Escapes with the 2.0 Ecoboost engines and it was the coolant intrusion issue. Car looses coolant rather quickly and coolant was present in 1 of the cylinders. Only solution is to replace the enginer - about $7600 solution. Since we've only had the car for 4 months, we haven't made much progress on the loan. So for a first vehicle, he's learning a hard life lesson - and may become upside down on the loan very quickly or we will have to take out another loan to pay for the repairs - even though Ford knows about the issue, issued a recall on the 1.5 Ecoboost (but NOT the 2.0)! Or I have a brand new driver in a very unsafe car - that may or may not accelerate correctly or may catch on fire! We'll be into this car for almost $20,000 when this repair is done - and for that price, I could have brought something newer, with less miles and with no major engine defects!

- Radom, IL, USA

Coolant leaking into engine and now I need a whole new engine

- Philadelphia , PA, USA

I own a 2017 Ford Escape SE with an eco boost engine. All service of the vehicle was done in the dealership except the tune up. At 100,000 miles, I had a full tune up done on the vehicle. 30 days later, the engine light turned on so I had it checked. The frequency of the light turning on increases. I notice a slight shaking at times when the vehicle was cold. The company that did the tune up told me that they notice the car is loosing coolant but there were no visible leaks. When the coolant is replenished, the light turned off and the car works until one morning it just would not start. I towed the vehicle to the dealership to have it checked. They kept the vehicle for three weeks trying to figure out what was wrong with it since the car was not giving them any codes. They notice the second cylinder bore was corroded and so was the spark plug indicating that there was coolant intrusion into the cylinder bores. The car never gave me any indications of overheating. I spoke to Ford customer care to address the issue and was told I-??m out of luck. I had found a letter they sent to me back in 2020 -?? Customer Satisfaction Program 19B37. The letter described coolant intrusion into the cylinder bores that can lead to coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights ( MIL ) due to engine misfire and could potentially lead to engine damage. Ford dealership said this recall has expired. They diagnosed the issue of the car as engine failure due to coolant intrusion in the engine and quoted me $10,000 to replaced the engine. Upon my research I learned that there-??s a class lawsuit again Ford regarding this issue with their eco boost engines. I have a voice message from regional manager of the dealership claiming that all recall on this issue has expired and they can not do anything about it. The fact that the car did not give proper code for its engine light is a safety issue. Please investigate.

- Orlando, FL, USA

The contact owns a 2017 Ford Escape. The contact stated that upon start of the vehicle, the check engine warning light appeared on the instrument panel with heavy white smoke coming from the exhaust pipe. The contact also stated that vehicle hesitated while depressing the accelerator pedal. The vehicle was initially taken to an independent mechanic where the contact was informed that the high-pressure fuel valve needed to be replaced. The vehicle was then taken to a dealer where it was determined that there was coolant intrusion into cylinder #1. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 70,000.

- Atlanta, GA, USA

check engine light came on. took to dealer. Dealer reported coolant bottle was empty. Verified coolant is leaking into engine and recommended replacement of long block. Estimated cost $9000. Vehicle has 65000 miles.

- Mahtomedi, MN, USA

Coolant intrusion into engine cylinders causing engine overheating.Due to defective ford 2.0 ecoboost engine.

- Lynden, WA, USA

Since last four months I get multiple warning lights with alarm in my car. 1) Engine failure contact dealer immediately announcement 2) steering assist failure announcement ( & steering becomes heavy) 2) Hill assist failure 3) rear park aid failure announcement 4) 911 assist is not operational contact dealer. The odometer and speedometer goes blank and I can not see what speed I am driving at. I have given my car to dealership 4 times so far. For multiple weeks. still the same issue. I am not getting any replacement vehicle. I am concerned about safety of my, my family and other people on the road. I need help to get a reliable vehicle that I can use safely. I have valid extended warranty. I have attached example invoice showing I was asked to pay lot of money out of pocket ispite of having warranty.

- Rancho Santa Margarita, CA, USA

Started out as misfire codes. Replaced spark plugs then ignition coils. Still getting misfire codes. Discovered engine coolant low and through research found there to be an KNOWN design flaw/issue with these engines that usually results in an entire COSTLY replacement to the customer. Listed in Ford TSB 22-2229. This should be a recall covered entirely by ford.

- Shepherdsville, KY, USA

White smoke from the exhaust, engine knocking, low coolant levels with no visible leak and check engine light on. These things happened simultaneously out of nowhere. Went to the dealership to get diagnostic and was told water pump was leaking and needed to be replaced. Reported to my insurance company which prompted the dealership to investigate further by doing further diagnostic (a leak down test) and found that there was a coolant intrusion into the cylinder bores and the entire engine needed replacing. Repair is currently still in progress. My vehicle has been inoperable for 9 weeks, and at the dealership for 7 weeks now; with no ETA on repair completion.

- Wahiawa, HI, USA