The contact owns a 2017 Ford Escape. The contact stated that while driving at 40 MPH, the vehicle jerked and failed to accelerate while depressing the accelerator pedal. The contact stated that while shifted to drive(D), the vehicle was unintentionally reversed. The check engine warning light was illuminated. The vehicle was shifted into park. The contact-??s husband also experienced the failure and had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,400.

- Winchester, VA, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 35 MPH, the vehicle started to lose motive power with white smoke coming from the exhaust before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that coolant had intruded into the engine cylinders causing the engine to fail. The contact was informed that the engine short block needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 31,000.

- Winter Park, FL, USA

Engine coolant being consumed by number 3 cylinder due to crack. Recognized when low coolant light came on and car began to overheat

- Norwalk, CT, USA

Auto restart stopped working Coolant leaking into 2 cylinders, causing full engine replacement

- Austin, TX, USA

Ford indicated the engine needs to be rebuilt. Coolant was leaking onto the engine causing the engine to misfire. This would cause the vehicle to sporadically hesitate when the vehicle was in use. This issue was inspected, quoted and confirmed by the local Ford Dealer as well as reviewed / confirmed by Ford's corporate office. The dashboard engine light would illuminate and stay on until the vehicle was service and the code was cleared. This issue has been documented on Ford Technical Service Bulletins. During the diagnostic process, photos were taken by the dealer and a report, including needed parts, was prepared.

- Foxboro, MA, USA

My engine light came on saying I had a misfire 3. Changed the spark plugs and coil packs. Couple weeks later engine light came back on and says misfire 3. Changed spark plugs again. When I changed the spark plugs the number 3 was wet. Now again my engine light came on and showing misfire 3. This is ridiculous. There has been so many complaints of this happening to other people. Ford needs to replace the engines in theses cars.

- Pinckneyville , IL, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that engine was damaged due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 however, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 98,000.

- Lincoln, NE, USA

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was starting rough. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who performed an injector test, inspected the spark plugs, and informed the contact that there was coolant leaking into the engine. The mechanic recommended an engine replacement. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 120,000.

- Blackfoot, ID, USA

In Jan 2019, we bought this certified pre-owned car. Recently, we received a recall noticed that involved the timing system. We took it in and was told that the system was resolved and there was no further issues. Two days after leaving the dealer, the check engine light came on. The car began having the same issues that where present before taking it in for the recall timing issues. When I called to return the car, I was told that there was no further issues to address and I was responsible for any further concerns. Shortly after my brake pedal became stiff and was difficult to stop. I was able to get it stopped safely. The next day the engine died and would not start. After taking it to a mechanic, I was told the the engine would need to be replaced due to the timing belt snapping. The car had less than 70,000 miles on it and if there were any issues with the timing belt they should have been caught during the time the recall issues were addressed.

- Cypress, CA, USA

Engine coolant intrusion. The Engine needs entirely replaced at only 68k miles.

- Medina, OH, USA

The engine failed states misfire cylinder 1 on diagnostic where the ignition coil and spark plug was changed. Problem recreated itself and then the powertrain fault illuminated and car lost acceleration driving less than 5miles. Car taken to dealership and was told it misfire cylinder 1 and was told the head gasket was leaking coolant into cylinder 1 causing the engine failure.

- Covington, WA, USA

Coolant leaking into cylinder on the engine, and Ford says it is out of warranty, but a fired hazard

- North Canton , OH, USA

Coolant leaking into cylinder 2. Engine had to be replaced. $8,917 quote from Ford to put a new engine in, and vehicle is out of warranty. The service advisor at the dealership and the mechanic both admitted it is a known defect. Ford refuses to fix this problem. There were literally 5 other vehicles at the dealership with the same issue. I would be dumping another 9000 into a car after already paying 30k for it. This is horrible for consumers, and they are doing nothing to make this right for consumers.

- Aubrey, TX, USA

On July 16th 2023 my husband and I were driving on a local street when our car lost all power. Lucky we were able to make it to our destination and ended up bringing our Escape to a local repair shop where we learned we would need a new engine costing approximately 13000 dollars with no guarantee the new used engine wouldn't fail as well. While we are so grateful that our engine didn't catch fire or cause an accident or fatality we feel we now have a very expensive brick parked in our driveway that we can't in good conscience sell and can't afford to repair. This was our first new car purchase and I feel Ford should take responsibility for the defect they knew existed. We were lucky but it's only a matter of time before someone loses their life when their engine fails on the highway.

- Denver, CO, USA

Beach Ford replaced the headgaskets and 12 months later coolant leaked into cylinder and need new engine. The vehicle is at beach Ford in myrtle beach South Carolina.

- Myrtle Beach , SC, USA

Technical Service Bulletin #22-2229 needs to be added to my car's vin number. Car was brought to dealership after check engine light was illuminated. Diagnostic trouble codes indicated misfire detected on cylinder 1, misfire detected on start up. Dealership did an additional review, and found coolant intrusion into cylinder 1. Entire engine replacement has been reccomended. Car was picked up from dealership on 7.11.23 for regular maintenance, check engine light illuminated again on 7/31/23, car was brought to dealership on 8/1/23, and dealership recommended replacement on 8/2/23. Engine replacement is $8,500.

- Baton Rouge, LA, USA

The contact owns a 2017 Ford Escape. The contact stated that after driving the vehicle was stopped at a light with the brake pedal depressed. The contact stated that a message that read -??Stop Vehicle -?" Emergency-?? was displayed. The vehicle was pulled over to the side of the roadway. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced due to a coolant leak. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage 108,000.

- Old Orchard Beach, ME, USA

At 98,500 mileage I saw white/blue smoke coming from the exhaust. It would cloud up my garage and the smell was terrible. We started parking outside and after the second or third time this happened, we took it into the dealership. There were no warning messages or dash lights present. At the dealership they said the coolant looked a little low and after some research did a coolant pressure test. The pressure was not supposed to drop more than 4.5psi over 5 hours and ours dropped 5psi within 2 hours signaling a coolant leak. The repair was a new engine block costing $7000.

- Waverly, IA, USA

The contact owns a 2017 Ford Escape. The contact stated while driving 30 MPH with the accelerator pedal depressed, the vehicle started shaking abnormally and failed to accelerate as intended. Additionally, the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 101,843.

- South Jordan, UT, USA

Code P0302 Coolant intrusions into #2 cylinder causing check engine light with risk of engine failure, stalling, engine fire, decreased power, etc. all of which are life threatening issues to myself, my spouse, and my three young children. Was informed by Ford to file a report.

- South Jordan, UT, USA