Coolant entering engine

- Azle, TX, USA

I was told that my head gasket failed and that there was coolant leaking into my engine which caused a total engine failure. I had the engine replaced, and am now having the same issue with a different engine that is being replaced now as I type this. I have read online that I-??m not the only person having this issue with their Ford and I feel that there needs to be a recall on the engine. My car was first diagnosed at a small shop then diagnosed the second time at the ford dealership. Before the engine failed the first time I had the check engine light appear and the code was reading as a cylinder misfire. It appeared about a month or two before the engine failed.

- Jacksonville, FL, USA

Coolant intrusion risk of fire. Complete engine shut down. Ford dealership said I now need a new engine due to the coolant intrusion. Ford knows this is a bad design. They had a Customer Satisfaction Program 21N12 June 2022 for a short 2 months to repair. Ford needs to recall and repair. Dealer now wants 8k for new engine, now im out a car.

- Olathe, KS, USA

Check engine light came on and a diagnostic check showed that there was coolant intrusion in the cylinders. This apparently is known by Ford that there was a manufacturing defect.

- Magnolia , TX, USA

My vehicle shut off while i was driving on the highway. The check engine light flashed for a few seconds and then the whole car shut off while i was doing 70 on the highway. Thankfully nobody was hurt but i'm lucky to be alive. Cars swerving everywhere! When i took it to the dealer they say it was a cylinder misfire and its caused by coolant leaking into the engine through porous materials used by FORD. Its been to several ford dealerships. They inspect it, they know right away what the issue is because they see it all the time and they all say the same thing. Yes we know about it, no we wont fix it. I spoke to ford about the issue and they admitted that they know about the problem but they're refusing to recall my vehicle. These vehicles are at risk hurting thousands of people. Im being told that these engines were used in most ford vehicles from 2012 on... PLEASE HELP!!!!!!

- Nesquehoning, PA, USA

Coolant has intruded into the cylinder block causing poor engine performance and illuminated MIL

- Chatsworth, CA, USA

My car suddenly stopped accelerating. No warning lights came on. If I had been on a freeway, it could have been catastrophic. I had car towed to Sunrise Ford who said I needed a new Turbo boost, turbo charge assembly and VCT solenoids. I authorized that repair as cat only has 65,000 miles. After that repair, while the car was being test driven by the service technician from sunrise ford, the car failed again, completely immobilized and the tech pushed the car off to the side of the road. Now they say I have complete transmission failure and have to spend 7000-9000 to replace the transmission at 65,000 miles. It seems like a defect that could put other drivers at risk! It should be looked into as I hear other Fords have had issue with the turbo boost and transmission.

- North Hollywood, CA, USA

The 2.0L Ecoboost leaked coolant into the #1 cylinder, ruining the engine at just over 66,000 miles in my 2017 Escape. I am paying a local Ford dealer $7,500 for a new engine installation. I know that this problem is not unusual, but I wanted you to have this formation so you can add it to your collection. Ford must be held accountable and reimburse its customers for these common incidents. I have contacted Ford Customer Service and was told that they had no help available. My case # with Ford is 45936036-N5H2J5. I did not know about the problem in the engine until the check engine light came on.

- Deville, LA, USA

Vehicle showed a check engine light. Then the vehicle stalled on the side of the road with a temperature warning ("Engine Hot"). Once cooled, the vehicle was able to be driven home. Upon taking it to a repair center, was advised of recall (not in NHTSA database). Ford refuses to honor recall. Ford TSB: Ford Ford TSB 21N12 Make: Ford Number: 21N12 Title: Short Block Replacement After Coolant Intrusion Date: 6/9/2022 Models: 2017-2019 Escape 2017-2019 Fusion Summary: In some of the affected vehicles the 1.5L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or may run in a rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into a cylinder bore. Dealers are to inspect for DTCs P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in the PCM, and confirm presence of coolant intrusion into one or more cylinder bores. If the above criteria are met, replace the short block using the provided kit listed in the parts table. This service must be performed at no charge to the vehicle owner. 19B37 must be completed in OASIS prior to 21N12 being available.

- Monticello, FL, USA

The contact owns a 2017 ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was hesitating with the check engine warning light illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with coolant leaking into the engine block. The contact was informed that the engine needed to be replaced. The vehicle was currently being repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.

- Plymouth, MN, USA

Hello - I had my 2017 Ford Escape SE Ecoboost engine replaced by a Ford dealership in July of 2020 after a well-documented manufacturer defect (Ford Service Bulletin 222-2229) involving coolant intrusion into the engine occurred. This known defect can lead to engine failure, overheating, and combustion/fire. The automaker has failed to recall or address the inherent defect and safety risk. On October 15, 2023, noxious smoke came out of my exhaust pipe. There was no warning signal or indication from my vehicle that it required servicing, oil change, engine repair, or coolant replacement. I took the vehicle in for inspection immediately at a local Ford dealership. The service department concluded that the engine would again need to be completely replaced due to the exact same well-documented coolant intrusion manufacturer defect (Ford Service Bulletin 222-2229). It is important to note that the engine failure occurred only 30,000 miles after the first engine replacement in July of 2020. This time the full repair/engine replacement will require $9,191.96 payment out of pocket. The dealership directed me to Ford Corporate. They refused to provide financial assistance or repair despite the well-documented defect that has rendered the car completely useless and unsafe. I am so very disappointed and alarmed by the situation. Any support and assistance with this matter is sincerely appreciated, as Ford Corporate and related dealerships have been of no help.

- Chicago, IL, USA

The engine began to misfire on cylinder 1.The check engine light came on and verified the problem. The sparkplugs were replaced and coil 1 was swapped with #2 to ensure the coil wasn't malfunctioning. the problem resolved for a couple of days and once again misfires and the check engine light indicated a misfire problem in cylinder one. This time I looked at the coolant level and it had dropped significantly. I believe I have a coolant intrusion problem that the 2.0 Ecoboost engines are known for. In speaking with the Ford dealership they estimated a new engine to be 12000-13000 dollars in repair costs. If I continue to use the vehicle I am certain the engine will overheat possibly blow and catch fire as the coolant will run out or thin the oil. Ford should be held accountable for this problem

- Jacksonville, IL, USA

My 2017 Ford Escape Titanium, with ~65K miles and just past the warranty period had the engine smoke at times and emit a chemical burn odor inside the vehicle. Took the vehicle to a repair shop, paid for a diagnosis and it came back that there was a known issue to Ford Motor Co. of the engine used in this model Escape where coolant did leak into the engine's cylinders. This would eventually cause the engine to stop working. The shop recommended I take it to a Ford dealer as the Ford Motor Co. report on the problem and fix was a multi-page report where every piece of the engine was replaced, in essence, Ford recommended a full engine replacement. I called the Ford Corp office and they responded there was nothing they could do to help, not even offer a discount on a new engine. I wound up paying the dealer $8500+ to put in a new engine. A month after the new engine was put in the vehicle, the Auto-shut off feature where the vehicle engine shuts down when stopped at a traffic light, for example, stopped working. The dealer said this may not be an engine problem as that feature of the vehicle had a multi-page list of requirements that had to be met in order for the feature to work. This included engine working fine, battery power above a certain level, and numerous others.

- Westerville, OH, USA

Engine staying at medium temperature the entire ride but quickly escalating with little acceleration. White smoke from exhaust. Coolant leak into cylinder causing smoke and vehicle not operating properly at normal speeds. Discussed this with the dealership that vehicle was purchased from and serviced at prior. They said my warrantee just expired at the end of august but that the manufacturer is aware of the defect and would have fixed it if it was still under warranty. The repair they said would be 7500$ vehicle still not operating properly and coolant leak noted.

- Sandusky, OH, USA

Coolant leak/ intrusion to cylinder causing white smoke and sputtering when idle and driving. Manufacturer defect noticed prior to warrantee expiring in august 2023 unable to schedule inspection prior to warranty expiration. Manufacturer has tcb on this exact issue. No check engine light. Multiple Mechanics reviewed issue stating need to replace the engine due to manufacturer defect causing issues and concerns for greater loss. The vehicle is available any time for testing etc

- Sandusky, OH, USA

I purchased my Ford escape 2017 "new" from Gainesville Ford dealer in 11/2016. Over the years I have serviced my vehicle well, changed all my four tires and brake pads in 06/2023. On 10/2/2023, while I was driving on highway- I 75 &Florida turnpike the engine suddenly showed Engine overheated stop for safety. I stop the car and drove. The sign kept on coming on and off throughout my drive. Since I was on a busy highway, and also in the construction area, there was not a possibility to stop every time the sign appeared. Finally, I reached my destination in Orlando and parked the car in covered parking. That afternoon as I was trying to return home, I started the car, car was moving slowly, I pulled out of the parking lot into the road and the car would not go beyond 10-15 mph. Thankfully the cars around me were considerate and I was able to circle back into the parking lot. From there the car had to be towed to one repair shop who diagnosed that there was coolant leakage into the engine, causing damage of the engine cylinders. I called Ford dealership in Orlando and the car was again towed there. Ford dealership told me that the coolant had leaked into the engine causing damage of the engine and now the whole engine had to be changed and it would cost me $9600. 1 year earlier I had received a letter from Ford stating that my car had a recall on coolant leak into the engine causing engine failure. I had taken the car to the Gainesville Ford dealer where the agent told me that it will take about 3 months for the car to be repaired as they had to order the part. I did not have an alternate vehicle so the agent told me he will order new parts and call me. They never called me. Now my car has total engine failure. I spoke with Ford customer service multiple times, and Ford refused to pay for my car repair. Orlando Ford dealership was no help at all. After 2.5 weeks of multiple calls and no help I had to junk my car and buy a new car. Ford has to be held accountable.

- Gsinesville, FL, USA

I bought this car "new" from Ford dealer in Gainesville, FL in Nov 2016. A dashboard sign suddenly appeared on 10/2/2023 (overheated engine, risk of fire, please stop driving immediately) while driving on I-75 S from Gainesville to Orlando. The vehicle odometer reading was about 78000 miles. The vehicle would not move past 20 miles per hour. I finally was able to reach my destination in Orlando and took the car to the "Sun State Ford" dealer in Orlando, FL on 10/3/2023. Their inspection stated that the coolant leaked into the engine cylinders and the engine is completely damaged. They stated it will cost me USD 9600 for parts and labor to replace a new engine. I called Ford manufacturer 11 times and spoke to multiple representatives who told me that "it is not Ford's responsibility to replace the engine". Ford had a recall on the same problem in July 2022 and the recall expired in Nov 2022. I took the car to Gainesville Ford dealer at that time when I received the recall message even though there was no problem with my car at that time. The dealer that time stated that it will take 2-3 months for the repair to get completed. Since I had no alternate vehicle to drive and since the car that time had no issue, I did not fell it was necessary to do so. Finally, I sold the car to the "Junk car buyer" for few hundred dollars one 10/18/2023. From 10/3/2023-10/18/2023, I rented multiple cars and paid diagnostic fees to the Orlando Ford dealer. Finally, I bought another used car on 10/18/2023. I feel that this defect in the coolant/engine put my life at risk while driving on 1-75 S on 10/2/2023 and Ford seems to be very irresponsible. A one-owner car's engine should not go down at 78000 miles.

- Gainesville, FL, USA

my check engine light came on yesterday and i took it to the dealership this morning. they ran diagnostics and told me one of the cylinders is misfiring due to coolant from another cylinder leaking into it. i commute over one hour each way to work, so this puts my safety in danger - they said the car is drivable but i need to keep putting coolant into it weekly. after doing research when i came home, i found this is a common reoccurrence with this model/engine type in ford cars.

- Butler, NJ, USA

The contact owns a 2017 Ford Escape. The contact stated that the Auto START/STOP feature failed to operate as needed and the engine failed to restart after depressing the accelerator pedal. The contact also stated that the vehicle failed to immediately start after refueling. The contact stated that the -??Auto START/STOP - Shift to Park(P) and Restart Engine-?? message was displayed. The vehicle was taken to a dealer and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was unknown.

- Chillicothe, OH, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 25 MPH the engine temperature warning light illuminated. The vehicle was steered to the side of the road where condensation was observed on the ground under the front of the vehicle. Additionally, The contact stated that when powered on the gear did not shift smoothly from gear to gear.?The vehicle was taken to a dealer where it was diagnosed that the engine and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

- Ellenwood, GA, USA