10.0

really awful
Crashes / Fires:
6 / 10
Injuries / Deaths:
5 / 0
Average Mileage:
23,369 miles

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« Read the previous 20 complaints

problem #461

Jun 012023

Escape

  • miles
No warning lights went off nothing just broke down on the highway. Took it to a shop they said it was a coolant intrusion of the cylinders and that I needed a new engine. Ford knows there's a default on these engines they are doing nothing people are forking out a lot of money to get them fixed. It was built faulty and they know it.

- Washington, MO, USA

problem #460

Jun 132023

Escape

  • miles
A check engine light code popped up which was for cylinder 1 misfire and caused a safety issue because it was burning coolant and caused the engine to overheat and lock up. Ford service center tore down the engine and confirmed that there was coolant in cylinder 1 and in the oil.

- Sparks, NV, USA

problem #459

Aug 232023

Escape

  • 80,000 miles
The contact owns a 2017 Ford Escape. The contact stated that on numerous occasions while attempting to start the vehicle, the vehicle failed to start-up. The vehicle was towed to an independent mechanic where it was diagnosed that the starter needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed to a different independent mechanic where it was diagnosed and determined that the cylinder block was cracked, and that the engine needed to be replaced. The vehicle was not repaired. The dealer nor manufacturer was notified of the failure. The failure mileage was approximately 80,000.

- Conway, NH, USA

problem #458

Aug 152023

Escape

  • miles
I started to experience a check engine light in my 2017 Ford escape with the 2.0 ecoboost engine with approximately 63000 miles on it in late August. The code for the light was P0303 for a misfire in cylinder 3. I also noticed low coolant that I would have to fill sometimes. The misfire progressively got worse quickly and the spark plug could not be removed. As outlined in Ford service bulletin 22-2229 this is issue is know to Ford with the fix being a replacement engine due to coolant leaking into the cylinder bores. The vehicle was brought to a Ford dealership where they confirmed that there was a coolant intrusion issue and the fix was to replace the engine for approximately $9,000. The mileage of the vehicle was about 63975 when brought into the dealership in mid September. The 1.5 and 1.6 ecoboost engines have similar issues. Ford has Customer Satisfaction Program 21N12 which replaces the 1.5l ecoboost engine free of cost for the customer if the car is less than 7 years old and has less than 84,000 miles on it. All three engines have similar designs and issues with the coolant intrusion. I was fortunate enough to keep the coolant filled so the engine did not overheat for me but it could have been unsafe if the engine overheated or otherwise failed on the highway.

- Coplay, PA, USA

problem #457

Sep 182023

Escape

  • miles
Coolant is leaking into engine. Check Engine light then engine shutting down on highway.

- Brainerd, MN, USA

problem #456

Sep 262023

Escape

  • miles
Auto Start/Stop feature stopped working. Shows unavailable no matter setting. Have had battery checked multiple times and dealership supposedly fixed prior but it is not working again

- Ankeny, IA, USA

problem #455

Aug 112023

Escape

  • 37,200 miles
The contact owns a 2017 Ford Escape. The contact stated while driving at highway speeds, the vehicle began to shake abnormally with the check engine warning light illuminated. The contact was able to drive the vehicle home; however, upon restarting the vehicle, the engine began to shake abnormally while idling. Due to the failure, the vehicle was towed to the dealer where it was discovered there was coolant intrusion into the engine cylinder. The vehicle was diagnosed with engine failure and the contact was informed that the short block needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The vehicle was not repaired. The failure mileage was approximately 37,200.

- Fontana, CA, USA

problem #454

Mar 202021

Escape

  • miles
In March of 2021, I was traveling to the Tyrone, PA for a bridal shower, when my check engine light began flashing, and my car was running very rough (bumpy, not accelerating, etc). A Firestone Complete Auto Care in Altoona, PA was able to take my car and diagnose the issue. They determined that coolant leaked into cylinders 2 and 3, and that a Ford dealership would need to conduct the repairs. Stuckey Ford in Hollidaysburg, PA took my car and found the same problems. They recommended the engine be completely replaced, totaling $7,262.42. At this time, Ford stated that the issue wasn't covered, so it was paid out of pocket. 6 months later in November 2021, the transmission died. Ford recommended a replacement. I'm unsure if the transmission dying is at all related to the initial coolant leak issue. This was also not covered by Ford, and paid for out of pocket. I have recently learned about the Customer Satisfaction Program 21N12. After talking to local dealerships, I was forwarded to Ford Customer Care, where they informed me that the bulletin expired in November 2022, meaning I would not be reimbursed for the engine replacement. I have moved a handful of times in the past several years, so any notice of this may have been lost in the mail or delivered to the incorrect address.

- Verona, PA, USA

problem #453

Aug 112023

Escape

  • miles
At 95,000 miles the vehicle would jump shifting gears. We took it the mechanic and they noticed one of the cylinders is missing firing. They noticed it is due to a coolant leak. Also, there is smoke coming out of the exhaust and there is a smell. The ford mechanic has said this is due to a coolant leak issue and needs a full engine block replacement that costs over $8,000.

- Land O Lakes, FL, USA

problem #452

Jul 282023

Escape

  • miles
Coolant is leaking into cylinders just like in the 1.5L engines. Currently no help from Ford on the 2.0L

- Kansas City , MO, USA

problem #451

Sep 052023

Escape

  • 54,400 miles
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the message -??Pull Over Safely-?? was displayed. The vehicle was towed to the dealer to be diagnosed. The contact was notified of coolant intrusion into the engine and that the cylinder block needed to be replaced. The vehicle was being repaired. The contact was informed that there was an unknown recall for the failure however, the recall had expired. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline for assistance. The failure mileage was approximately 54,400.

- Andover, KS, USA

problem #450

Sep 162023

Escape

  • 105,000 miles
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The contact was able to restart the vehicle; however, the vehicle hesitated and started to shake. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant had leaked into the cylinder block, and the engine needed to be replaced. The vehicle was taken to the dealer however, a diagnostic test was not performed. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the Extended Warranty program had expired. The failure mileage was approximately 105,000.

- Chicago, IL, USA

problem #449

Aug 302023

Escape

  • miles
The engine needs to be replaced due to antifreeze in cylinder 3. There were no warning lights or codes, just kept topping off the antifreeze until I saw TSB 22-2229 and took it to a dealer where it currently sits and has been there 3 weeks waiting for the engine. My vehicle only has 50,000 miles on it.

- Grayslake, IL, USA

problem #448

Jul 152023

Escape

  • miles
Coolant leaking into the cylinders. Diagnosed by a Ford dealer.

- Rockford, IL, USA

problem #447

Sep 042023

Escape

  • 61,000 miles
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with coolant leaking into the engine cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 61,000.

- Stewartville, MN, USA

problem #446

Aug 262023

Escape

  • 103,381 miles
The contact owns a 2017 Ford Escape. The contact stated that while driving at unknown speeds, coolant was leaking into the engine cylinder. The vehicle was sputtering. The vehicle overheated and failed to restart. The "Engine Fault - Service Soon" message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 103,381. The VIN was not available.

- Denham Springs, LA, USA

problem #445

Aug 012023

Escape

  • miles
Car started over heating the coolant is leaking into the cylinder heads causing a misfire and the engine needs to be replaced. Cost to replace it is almost what i owe. I have almost 70,000 miles on it and now I am stuck paying for a car I can't even drive.

- Massena, NY, USA

problem #444

Sep 122023

Escape

  • miles
2017 Ford Fusion Coolant Intrusion into cylinders

- Olathe, KS, USA

problem #443

Aug 312023

Escape

  • miles
Coolant leaked through spark plugs and into the engine. The whole engine needs to be replaced. My mental health has been severely affected due to the repair being roughly the same amount I still owe on the vehicle ($11k) and have not been able to make it to work. Ford has acknowledged this specific known issue on a Technical Service Bulletin 22-2134. Check engine light came on indicating cylinder 3.

- Danielson, CT, USA

problem #442

Sep 082023

Escape

  • miles
Known common problem of coolant leaking into engine and ford says they will only replace up to 84,000 miles. This is clearly a dangerous manufacturing flaw.

- Ballston Spa, NY, USA

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