I bought this car "new" from Ford dealer in Gainesville, FL in Nov 2016. A dashboard sign suddenly appeared on 10/2/2023 (overheated engine, risk of fire, please stop driving immediately) while driving on I-75 S from Gainesville to Orlando. The vehicle odometer reading was about 78000 miles. The vehicle would not move past 20 miles per hour. I finally was able to reach my destination in Orlando and took the car to the "Sun State Ford" dealer in Orlando, FL on 10/3/2023. Their inspection stated that the coolant leaked into the engine cylinders and the engine is completely damaged. They stated it will cost me USD 9600 for parts and labor to replace a new engine. I called Ford manufacturer 11 times and spoke to multiple representatives who told me that "it is not Ford's responsibility to replace the engine". Ford had a recall on the same problem in July 2022 and the recall expired in Nov 2022. I took the car to Gainesville Ford dealer at that time when I received the recall message even though there was no problem with my car at that time. The dealer that time stated that it will take 2-3 months for the repair to get completed. Since I had no alternate vehicle to drive and since the car that time had no issue, I did not fell it was necessary to do so. Finally, I sold the car to the "Junk car buyer" for few hundred dollars one 10/18/2023. From 10/3/2023-10/18/2023, I rented multiple cars and paid diagnostic fees to the Orlando Ford dealer. Finally, I bought another used car on 10/18/2023. I feel that this defect in the coolant/engine put my life at risk while driving on 1-75 S on 10/2/2023 and Ford seems to be very irresponsible. A one-owner car's engine should not go down at 78000 miles.

- Gainesville, FL, USA

my check engine light came on yesterday and i took it to the dealership this morning. they ran diagnostics and told me one of the cylinders is misfiring due to coolant from another cylinder leaking into it. i commute over one hour each way to work, so this puts my safety in danger - they said the car is drivable but i need to keep putting coolant into it weekly. after doing research when i came home, i found this is a common reoccurrence with this model/engine type in ford cars.

- Butler, NJ, USA

The contact owns a 2017 Ford Escape. The contact stated that the Auto START/STOP feature failed to operate as needed and the engine failed to restart after depressing the accelerator pedal. The contact also stated that the vehicle failed to immediately start after refueling. The contact stated that the -??Auto START/STOP - Shift to Park(P) and Restart Engine-?? message was displayed. The vehicle was taken to a dealer and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was unknown.

- Chillicothe, OH, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 25 MPH the engine temperature warning light illuminated. The vehicle was steered to the side of the road where condensation was observed on the ground under the front of the vehicle. Additionally, The contact stated that when powered on the gear did not shift smoothly from gear to gear.?The vehicle was taken to a dealer where it was diagnosed that the engine and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

- Ellenwood, GA, USA

Car idles poorly on Start. Check engine light came on and indicated misfire on cylinder 2. Smell of coolant coming from exhaust. Misfires without check engine light as well. Cylinder 2 and 4 have been replaced but engine continues to misfire. Believed to be a coolant leak into the engine

- Spencer, IA, USA

Engine failure at 82,000 miles due to coolant leak into cylinders resulting in need for new engine.

- Parkville, MO, USA

* Engine coolant leaked into cylinders causing a complete engine failure. This is a known issue and Ford previously recalled the 1.5L version of the engine for the same problem but not the 2.0L. Parts are not available to inspect as the engine has been replaced. * We were fortunate to be at home in the driveway when it gave out but it could have been a problem at speed. * Ford acknowledged that the engine was ruined and that it is a common problem. To the point that they offered to give me a discount on the work, but it still cost me $6,000. * There was a warning light which came on in the driveway when the car started and white smoke poured out of the exhaust, no prior lights came on and the car was not driven.

- Silver Spring, MD, USA

Engine failed at less than 60,000 miles. Defect is coolant leak into cylinders 2 & 3 (confirmed by 2 dealerships). Ford is aware of this problem with this engine for vehicles of this type with the 1.5L engine. Ford issued a recall on these vehicles and the repair is to replace the engine. Our vehicle did not get on the VIN list. Ford issued a TSB and implemented a repair program (19B37 & 21N12) to replace these engines. This vehicle failed precisely how they said it would fail and was the correct type and the correct manufacture plant and dates. But since the vehicle was not on the list they refused to cover the repairs. They offered to cover 40% of the cost which left us $3,000 out of pocket. This is after over $1,000 out of pocket on earlier repairs that were not effective and on having to tow the vehicle multiple times. The vehicle is out of warranty (over 5 years old) but not mileage. Not a satisfactory outcome. A lemon law complaint has been filed.

- Keller, TX, USA

Short Block replacement needed because of coolant inside engine. Current status at dealership for repair advisement. During routine drive to work, car reduced power, indicated 'over temp' light and check engine indicator while in the middle of morning commuter traffic. Inspected by Serra Ford, who indicated coolant leaked onto bearings and into engine requiring replacement of engine. Only warning issue was coolant level slightly low at last oil change ~3,000 miles ago.

- Rochester Hills, MI, USA

Car was evidently overheating but did not register as hot on the dash, I started it up in the morning and it sounded bad so I was going to take it to have it looked at and then the engine idiot light came on, so I parked it until I could have it towed to a mechanic who told me that there was water in the cylinders.

- Redmond, OR, USA

2017 Ford Escape with Eco Boost engine- Engine began to misfire when the car reached 67,000 mileage. Check engine light on - took to dealer who informed me not to drive car as it was at risk of catastrophic engine failure due to coolant intrusion in Cylinder #4. Cost of repair -$11,000. Online research shows that this issue is common in the Eco Boost engines between 2017 - 2019 - and that Ford had to redesign the engine block to cure this issue for the 2020 release. Ford repair centers are aware of this common problem, and online are posted memos from Ford company Repair dept- telling dealerships that engine replacement is the only solution for this issue. Several class action lawyers are reaching out - so much so it will take 6 months to get an appointment - in the meantime How many complaints need to come in before the Ford company is forced to recall this engine and replace for customers like me?

- Redondo Beach, CA, USA

Engine. Cylinder 2 misfire. At risk for engine failure. Been looked at by independent service center. Check engine light was on. Have done repairs such as spark plugs and ignition coils to fix misfire.

- Heber City , UT, USA

Transmission. Was replaced at 101,000 miles. Made driving situation unsafe, at risk for transmission failure. Replaced at independent service. Has been brought to a ford dealership and looked at. Check engine light appeared. 6 months before replacement.

- Heber City , UT, USA

My check engine light came on and the dealer ship says coolent leaked into the cylinders and car needs a new engine for $11,000. Car is at 100,000 miles. After doing research it seems a lot of Fords are having this problem because of a defective engine design and should be a recall

- Mandeville, LA, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle would enter LIMP Mode, with the high engine temperature and check engine warning lights illuminated. The vehicle was taken to a dealer where it was discovered that coolant had entered the engine cylinder. The manufacturer was notified of the failure and informed the contact that the Warranty Extension for the vehicle had expired. The vehicle was not repaired. The failure mileage was approximately 130,000.

- Albion, NY, USA

Last week my 2017 Ford escape started shaking. Soon after my check engine light came on, an overheating warning, and power train warning came on. I had my car towed to Ford to be serviced. They called and told me I need a new engine. Apparently my coolant has been leaking into the engine. After researching, I-??ve found this seems to be happening regularly. It-??s beyond frustrating that Ford has not resolved this dangerous issue and is refusing to help people with these enormous engine replacement costs.

- New Braunfels , TX, USA

The car has coolant intrusion problem that is known to Ford. The check engine light came on. Fortunately, I was not far from home. Upon arriving at home, we discovered that the coolant level was suddenly well below the minimum level. If we hadn't been diligent in checking the coolant, the car could have caught on fire. October 4, 2023 this was confirmed by our local Ford dealership. We have received the cost of repair and contact Ford. They will offer no financial assistance in addressing this known problem.

- Whitehall, MI, USA

Ford Ecoboost engine coolant leakage into the pistons, causing complete engine failure and subsequent replacement. Check engine light came on and temp guage rised to maximum temp giving warning. I was driving on the interstate at the time and pulled off as soon as possible. Reports show that this problem could cause engine fires. This has been confirmed by a dealer and vehicle is scheduled to be replaced. Warning lights were check engine and temp high warning. They appeared within days of the car being taken to dealership. Had to wait for an appointment. Ford has been aware of this issue since 2013, yet no recall has been issued. Vehicle has been well maintained with maintainence records available for proof.

- St. Peters, MO, USA

I took my vehicle to the Ford dealership I purchased it from as I started to have white smoke coming from my exhaust on startup. Ford ran the diagnostics to identify that the engine short block is failing, causing coolant intrusion into the cylinder bores. This issue will not notify on the dash of the vehicle and it will eventually cause the car to catch on fire. The dealership informed me this is a known issue identified by Ford with the motor. Instead of an official recall, Ford issued a customer service program for 5 months in 2022 to fix the issue if your car was exhibiting this issue but will not fix the issue now as that program has ended. I never received notice of this program and the dealership I purchased my car from did not reach out to me. At the time of the program my car was not experiencing the issue. Now my car is experiencing the issue and Ford will not fix this under my warranty or provide financial assistance for a new engine for an issue that is a manufacturers defect.

- Beloit, WI, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with coolant leak into the engine cylinders. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to retain documents regarding the cost of the repair. The failure mileage was approximately 83,290.

- Monroe, GA, USA