10.0

really awful
Crashes / Fires:
6 / 10
Injuries / Deaths:
5 / 0
Average Mileage:
23,369 miles

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« Read the previous 20 complaints

problem #361

Jun 132023

Escape

  • miles
Engine began smoking and had to be replaced 2 days after purchase (in 2020- covered under warranty.) Failed inspection for front end suspension problems which was covered under warranty at first but a year later needed struts and tie rods replaced.. In 2021 the transmission suddenly failed, cost $5,000 to repair out of pocket. The other day the power steering assist suddenly stopped working and I was told it would be $150-3,000 to fix.

- Worcester, MA, USA

problem #360

May 122023

Escape

  • 69,000 miles
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the check engine warning light illuminated intermittently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and associated the failure with Manufacturer Recall Number: 21N12 (Short Block Replacement After Coolant Intrusion). The failure mileage was approximately 69,000.

- Flower Mound, TX, USA

problem #359

May 242023

Escape

  • 133,812 miles
Engine failure. Check engine light came on and then went back off a day later. Took it to multiple places to get it checked out. They all told me it was a faulty engine and Ford knows about it. My car really started smoking. Took it to a Ford dealer ship and the even tried to get me some help. The are now denying to fix my car so I took it somewhere else. I'm just glad my engine didn't catch fire. Ford didn't seem to care. In the last 3 month I have paid 16,000 dollars to get it fixed.

- Washington, MO, USA

problem #358

Jul 292022

Escape

  • 107,130 miles
The contact owns a 2017 Ford Escape. The contact stated while driving at an unknown speed and depressing the accelerator pedal, there was black smoke coming from the rear of the vehicle. The contact stated no warning light was illuminated. The contact stated she had experienced the failure on two separate occasions. The vehicle was taken to the local dealer in March of 2023, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired on April 11, 2023. The contact stated that the engine failure warning light illuminated on June 4, 2023. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.

- Indianapolis, IN, USA

problem #357

Jun 092023

Escape

  • miles
Received check engine light for cylinder # 2 misfire. Learned that this relates to a prior technical service bulletin on the vehicle (TSB 22-2229). Required entire engine to be replaced even though car only has 76,500 miles on it.

- Jacksonville, FL, USA

problem #356

May 312023

Escape

  • 87,000 miles
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, while starting the vehicle, the vehicle was shuddering. The vehicle was taken to the dealer, who informed the contact that the engine needed to be replaced due to coolant intrusion in the cylinder head. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 87,000.

- Elizabethtown, KY, USA

problem #355

Jun 072023

Escape

  • miles
Vehicle has 77,000 miles on it and now needs motor replaced for coolant intrusion into cylinder. After discussing with mechanic it is something they see all the time in the 2.0L ecoboost engines. Mechanic states Ford did not make a block strong enough and they all do this. Apparently ford even sells remanufactured engines where they have corrected this issue.

- Knoxville, TN, USA

problem #354

May 132023

Escape

  • miles
While driving on the interstate, I passed a vehicle. Once I got back into the left lane my vehicle flashed a warning saying -??service engine now-??. My vehicle went from 70 mph to 50 mph very quickly! Cars and semi trucks were passing me by and almost hitting me because of the immediate decrease in my speed. Took my vehicle to the dealership where it was purchased. They told me the turbo was bad. Nothing that I did on my end, it was a bad turbo from the beginning.

- Catlettsburg, KY, USA

problem #353

May 232023

Escape

  • miles
My car is at 86k and the block cracked causing the antifreeze to leak out into the exhaust system, and overheat. The incident left us stranded. There was a check engine light that came on when the vehicle overheated. We took the car to the mechanic and he told us that there is a flaw in the engine block that caused this problem. We have not had the vehicle inspected by our insurance company or the police.

- Hillsboro , WV, USA

problem #352

Apr 062023

Escape

  • 70,000 miles
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the fuel injector needed to be replaced. The vehicle was repaired but the failure occurred several times. The vehicle was taken to another independent mechanic and the contact was informed that the head gasket could be replaced; however, the contact was advised that the failure might reoccur. The vehicle was not repaired. The vehicle was taken to the dealer and the contact was advised that coolant was leaking inside the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 70,000.

- Wilmington, NC, USA

problem #351

May 102023

Escape

  • 117,842 miles
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the engine was idling rough with the check engine warning light illuminated. The contact stated there was blue-colored vapors coming from the exhaust. The contact stated that after experiencing the issue several times, the vehicle was taken to the dealer. The dealer diagnosed the vehicle with cylinder #1 failure. The manufacturer was made aware of the failure. The failure mileage was approximately 117,842.

- Ooltewah, TN, USA

problem #350

May 262023

Escape

  • 102,800 miles
The contact's daughter owns a 2017 Ford Escape. The contact stated that while driving at approximately 70 MPH, the accelerator pedal was depressed but the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was veered to the side of the road. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 102,800.

- Cave Creek, AZ, USA

problem #349

May 152023

Escape 4-cyl

  • miles
The vehicle first started running in a very ragged manner. We first tried better gas but that didn-??t help. Then a strange smell, soon followed by car overheating. Realized coolant had all drained out, when actually it was running into the design-flawed engine. It would not hold coolant and has gotten to the point where if I go more than 10 miles the vehicle has to have coolant put into it. I am constantly having to check issue. Also an issue with white smoke coming out. Have been told if the car runs hot too long it will catch fire and burn. 61,000 miles and must replace engine at $8,200. Or risk burning. The contact stated the vehicle is leaking antifreeze into the engine and then burning it off, producing a white smoke. Further, driving the vehicle can produce a rough, shaky ride, especially upon start-up. Another issue is the -??check engine-?? light comes on and does not readily go off.

- Panama City Beach, FL, USA

problem #348

May 222023

Escape

  • miles
Head gasket issue with coolant getting in the engine. Recommendation from Ford is to basically replace the engine/block, etc estimating $7900 is repairs. Service bulletin 22-2229 exists but Ford will not provide any financial assistance as the vehicle is at 91k miles with a 60K warranty.

- Missouri City, TX, USA

problem #347

Oct 232022

Escape

  • 67,000 miles
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light illuminated, and the contact became aware that the coolant level was low. The vehicle was taken to an independent mechanic and the contact was informed that cylinder #2 and #3 were misfiring, and that coolant had leaked into the engine and that the engine needed to be replaced. The dealer was contacted and stated that the dealer was aware of the failure but that the VIN was not under recall. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 67,000.

- Pasadena, MD, USA

problem #346

May 192023

Escape

  • miles
Coolant is leaking into the cylinders as confirmed by a Ford service center. This issue poses an engine overheating/fire hazard. This issue did not present until 68,000 miles which is outside of the manufacturer's warranty.

- Grand Forks Afb, ND, USA

problem #345

Feb 152023

Escape

  • miles
February 2023 When starting was running a little rough, check engine light came on. #1 miss fire, took car to Beachaven Auto Care, changed spark plugs, air filter, fuel induction kit was used.(42397 miles) When I got the car home noticed anti-freeze was low, topped it off. March 21, 2023, 836 miles later same problem, anti-freeze was low again. (43235 miles) Remove and replace engine ($7060.24) and they also replaced stabilizer bar link kit (bad bushings). I had the Extended car warranty. When leaving with car heard clunk sound coming from right front. Went back to Beachaven could not duplicate, they checked everything no issues. Got worse the more I drove. Decided to take to Ford at the end of April, appointment May 30th. Safety risk: engine failure while driving. What component or system failed or malfunctioned, and is it available for inspection upon request" engine failure, core sent back after replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others" unkown

- Clarksville , TN, USA

problem #344

May 052023

Escape

  • miles
Check engine light came on, , cylinder 3 misfire. Mechanic said exhaust is leaking into the coolant. Coolant is leaking into the head gasket. Ford refuses to do anything about it, I've had the car for 3 months. Last owner neglect to fix it under Fords 21n12 bulletin, Ford won't do anything despite it being dangerous because of the miles. It keeps overheating and these engines are known for this issue. Afraid it'll catch fire or blow up while I'm driving it.

- Crawfordville, FL, USA

problem #343

Jan 112023

Escape 4-cyl

  • 93,000 miles
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant had leaked onto the spark plugs, and cylinder #3 was misfiring. The mechanic informed the contact that it was a known failure and referred the contact to the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 93,000. The contact stated replacing the engine was in the amount of $7,303.39, as well as the diagnosis with two separate amounts of $289.52 and $113.43.

- Milan, MI, USA

problem #342

Nov 012022

Escape

  • 50,000 miles
The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 55 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the spark plugs, ignition coil, and cylinder #4 needed to be replaced; however, the failure reoccurred. The contact also stated that the vehicle was idling rough. The vehicle was then taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 50,000.

- San Diego, CA, USA

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