The contact owns a 2017 Ford Escape. While attempting to start the vehicle, a rattling noise started and the check engine warning indicator illuminated. White smoke coming out of tail pipe.the contact stated that the failure had been occurring intermittently for approximately one month. The vehicle was driven to green Ford of greensboro (3800 wendover ave, greensboro, nc) where it was determined that a new engine was needed. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 62,000.

- Greensboro, NC, USA

At 26790 miles the head gasket failed leading to overheating, noticed when driving on the freeway needing to leave the road to let the car cool down and adding 1/2 gallon of antifreeze

- San Diego, CA, USA

When the vehicle is stopped, the auto start stop feature automatically shuts engine off. It should restart when you release the brake. Several times the vehicle has failed to start when brake is released. A message appears on the screen stating that you must shift the vehicle into park, depress brake and restart the vehicle. This is extremely dangerous due to the fact that you are likely at a intersection which the light has turned green and your vehicle must be restarted.

- Oviedo, FL, USA

2017 Ford Escape with 29,918 miles bought brand new. Engine lost power going up hill while passing a car in fast lane, barely made it safely off the road, engine light came on. Taken to dealer, found nothing. Then vehicle started to have rough idle every day, not running smoothly, almost stalling, engine light comes on then after a day or two goes off. Taken to dealer, they could not find a code on computer of why light came on. Asked them if it was safe to drive, was worried about breaking down, they said yes, safe to drive. Engine light came on again, took it to dealer while light was on, they checked and said needs new engine because of antifreeze going into oil. Told me they had 3 or 4 others with same problem waiting at garage to be fixed due to parts issue and the process dealer has to go through with Ford. Told me to drop it off and it would be at least 3 weeks until I get it back, is under warranty. A 2 year old SUV having to have the engine replaced because of a manufacturer's defect is unacceptable. Ford should offer a buy back especially because Ford also had this problem in earlier models of Escapes. If this is happening to more and more of the Escapes, why isn't Ford letting their customers know before their cars break down putting them in a potentially dangerous situation?

- North Huntingdon, PA, USA

The contact owns a 2017 Ford Escape. While the vehicle was stopped at a red light, the accelerator pedal was depressed, but the vehicle stalled. The vehicle was restarted and was able to function normally. While making a left turn, the vehicle stalled again. The contact mentioned that the auto start function was reset and the vehicle was able to function normally; however, the check engine indicator illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the fuel pump control module lost communication. The vehicle was taken to five star Ford dallas (8900 w president george bush hwy, dallas, tx 75252, (972) 985-3600) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 25,500.

- Plano, TX, USA

Check engine light came on, and codes indicate misfire. I have had the car back at the dealership 3 times now, and as of 9/10/19, it is waiting for a new long block. They said to expect as least 3 more after they had it for a full week. After reading about this issue, and having new coils installed, and spark plugs, it is my thought the coolant leaking into the cylinder is the issue. I will call on Monday to see about getting a new car, this has been a complete headache since the light came on 2 weeks after taking ownership in July. Each time light goes on, it is usually right after starting car, it drives fine but may idle ruggedly for a bit. One time, the light came on but turned off before I called dealership, then it came back on again, and I brought it right back to the shop. I am wondering at one point this car would be considered a loss since the dealership gives me a rental every time it is in the shop.

- Mohnton, PA, USA

Purchased the 2017 Ford Escape from hertz car sales Feb 2019. It was under 50,000 miles at the time. Mileage now is around 58,000. The first few months did not have a problem, then going into summer, the car would occasionally have a rough idling start. Mind you at the time, my husband and I used it mainly to commute to work(20mins to get to work) and back with the grocery trips to the store occasionally. I'd say starting June around that month when the engine was started, sometimes a rough idling would happen and then the check engine light would come on too. The ac stopped working around this time frame and still does not work as of 9/5. it will not blow out cold ac but just regular temp air. In August we visited my husband's parents down in socal, and got it checked out by an autozone technician and a local mechanic on separate visits. Autozone concluded it was cylinder misfire. Local mechanic concluded it was the codes that needed reprogramming because when they scanned it, different codes would pop up and that was causing the ac to shut off. To this day still when the car is turned on, the check engine light would pop up and stay on for days at a time. Other days, it would be off. Today 9/5 there is no rough idling. Going to my Ford appt 9/6/19 to get it checked out. A Ford representative called my husband today confirming the appt and recommended us to trade in our vehicle. I read other complaints on this website before writing this complaint, and others have stated Ford has a service bulletin announcement out about this type of issue. After reading that, I opened another tab, looked at their website and they only have information regarding the takata airbags and found nothing on service bulletin announcements regarding this type of issue. I could not find it, so there is no page dedicated to it. I'm starting to believe it should be also mandated as a recall.

- Stockton, CA, USA

On 8/9/2019 my vehicle's check engine light came on. I have a code reader and I hooked it up to see what the code was for and it was for a cylinder misfire on cylinder 1. so I took my vehicle to Ford on 8/10/2019. I have a 2017 Ford Escape with 22811 miles on it. It has been at Ford ever since. I spoke to the dealer and they said I would need a new engine due to coolant leaking into the engine. The dealer said they have a service bulletin on these vehicles since this is a known problem with the 2.0 ecoboost engines in the Ford Escape

- Houston, TX, USA

The contact owns a 2017 Ford Escape. When the engine was started, the contact noticed blue smoke coming from both exhaust pipes. There were no warning indicators illuminated. The contact also stated that the tank that held the antifreeze was empty, but there was no external leak. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failures. The approximate failure mileage was 82,012.

- Wallback, WV, USA

2017 Ford Escape. Consumer writes in regards to difficulty putting vehicle in reverse and not accelerating. The consumer stated that the engine had warped and needed to be replaced. The manufacturer was made aware of the failure.

- Centereach, NY, USA

I was the owner of a 2017 Ford Escape with under 27000 miles. On 7/16/19, it had been parked for 6 hours at my place and I was awoken at 12:30 am by fire/police that my car was on fire. The fire started under the passenger hood area. The car is a total loss and fire dept determined it was an electrical fire. Still waiting on the actual cause of the electrical fire. I'm just glad that I was not in the vehicle or had anyone with me when the fire started. This is the secondary car I have gotten from sam pack's 5 star Ford in carrollton. The first car I purchased from that dealership was a 2015 Ford Escape pre-certified used but after a few months with issues, it turned out to be part of an insurance flood scam and was not looked over for it be certified used. They put me in a new 2017 Ford Escape which has now burned up. I have nothing from this whole situation. I have also called Ford customer relations and got a case number and was told someone would be contacting me. Still have not hear back from Ford and that was over 2 weeks ago. This seems to be bad business and there could be a potential serious defect with the car that could affect other consumers. At this point no one seems to know why/how the parked car caught fire. I have attached pictures of the car

- Lewisville, TX, USA

The contact owns a 2017 Ford Escape. While driving various speeds, the air temperature high warning indicator flashed. The contact took the vehicle to all american Ford (375 NJ-17, paramus, NJ 07652, 201-262-4900) where it was diagnosed that the engine coolant was leaking and the engine needed to be replaced. The manufacturer was notified of the failure and informed the contact that they could not assist. The vehicle was not repaired. The failure mileage was 61,000.

- Wyckoff, NJ, USA

When breaking with auto stop/start turned on, the engine will completely stall out and a notice will pop up on the information screen staying to put the car in park and manually start the car. I bought my car a week ago and this has already happened twice. It's very scary as it could happen anywhere. I did some research and there's a forum filled with others who have experienced this too, and yet, no recall to fix it. Picture attached is from the forum as I don't have my phone near me while driving to take my own picture.

- Sacramento, CA, USA

Jun.17.2019 --P0303 code came up, around,91300miles; --the code was gone after change spark plug; at that time, coolant was low. So top off; Jul.15.2019 --P303 code came up again, 91900miles right after around 300miles highway driving; --coolant was low again, top off again Jul.20.2019 --went to dealer, found coolant in cylinder 3 according to tsb #ssm 47489 NHTSA id #10144947 --the suggested solution from dealer is to replace engine long block; --the cost for replacement is around $8300

- Schaumburg, IL, USA

At 26,000 miles check engine light came on. I took vehicle into dealer and was told they had to do some testing. The dealer told me 3 days later that a new block had to be back ordered as it was cracked from engine coolant getting into the combustion chamber. I waited 40 days for this to come in and then was told a head gasket was was on back order. The dealer said Ford had a service bulliten for this fix. I have the car back and wasn't offered a full warrenty. How can I be sure this wont happen again. I had correspondence with 2 separate dealers and both said they have seen many with this same problem.

- Chesterfield, MI, USA

Bought car in 7/18 with 33000 miles on it. Drove it for 8000. Then experienced a cloud of gray smoke and rough running upon starting after car was parked for 2 days. Also a loud clunk when reversing more than 3 ft. Also info panel stated that an oil change was needed. Called dealer as had 2000 more miles to go before the next scheduled oil change. Was told to ignore info screen and keep original oil change schedule. 4 to 5 days later the check engine light came on and took car to dealer. Dealer stated that the head gasket is leaking antifreeze into the cylinders and motor needs to be replaced. Under warranty and was promised to have it fixed by mid July, 2019. Now dealer states it could be much later than that. I had to call Ford corporation customer service to get any type of replacement vehicle as dealer states he doesn't have anything available (probably due to backlog of Escape blown head gaskets). Have researched online and found many testimonials re: This same issue. Is it time for Ford to make a recall?

- Ft Collins, CO, USA

Happened twice. Repaired first time with a new turbo cooler. 2000 miles later same thing happened again. While driving, the engine light came on and said to pull over now. The engine shutdown totally and I managed to coast into a parking lot. Car was on a county street going 40 miles/hr. It was repaired with a totally new engine.

- Southgate, MI, USA

As an update to my previous complaint, the car has now been in the shop at Ford twice. The first time, the "fixed" the issue on the same day- they replaced a sensor that they said was bad and that we should have no more problems. The next morning, the same overheating message appeared and then again later that day. Got car immediately to the same Ford dealership. It has been one week since dropping it off. The first day, the service advisor called and said they had to reach out to Ford technicians because they had no idea what else it could be besides the sensor. Today, we received a call from Ford and was told they have not been able to duplicate the problem. Supposedly one of the technicians has driven the car 30 miles and has had no issues. We have multiple videos and shared them via text with the service advisor that showed the message we were receiving. This has happened 3 times now, in traffic while trying to accelerate, the "high engine temperature stop safely" suddenly appears and the engine basically shuts down, leaving you unable to stop safely at all.

- Lillington, NC, USA

My car had a misfire shortly after I bought it, they replaced some parts in 2017, then my air conditioner quit running cold, the dealership replaced a couple parts in 2018, now in 2019, the engine misfires again leading to an entire engine replacement.

- Onsted, MI, USA

When pulling out onto a busy highway, the check engine light and safety information notification popped up stating the engine was at an unsafe temperature and to safely park right away. The engine then began to stutter and shut down within seconds. The car had just been started only minutes before and the engine temperature was not hot. We added coolant to the "max" and the car cranked up and ran okay. The next morning, upon starting the car the safety notification popped up in the dashboard immediately and the engine did the same thing. After research and speaking with our mechanic, we believe the coolant temperature sensor is bad.

- Lillington, NC, USA