10.0

really awful
Crashes / Fires:
7 / 10
Injuries / Deaths:
5 / 0
Average Mileage:
21,630 miles

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« Read the previous 20 complaints

problem #25

Dec 232018

Escape

  • 11,100 miles
Auto start stop failed to function properly. Auto start stop system would not restart engine. Occurred three times where I was stopped at a red light with foot on the brake, shift lever in drive, auto start stop system active. Instrument panel message instructed me to shift into park and manually restart engine, which I did. Engine restarted fine. No further error messages or indicator warning lights were displayed. Very dangerous condition, being disabled in traffic when expecting to accelerate away from a red stop light after it turns green. Easy to be rear-ended. I will not be using the auto start stop system any more until this is fixed.

- Novi, MI, USA

problem #24

Nov 232018

Escape

  • 13,337 miles
As I pulled into a parking spot, I took my foot off the gas and went to brake. The car lurched forward and accelerated causing me to lose control. I was pumping the brake, but the car didn't stop, causing me to hit a cement pole on the passenger side, and continuing into a brick building. The air bags did not deploy, but the seatbelt tightened and I got 2 broken ribs and terrible bruising wherever the belt impacted my body. The car had to be totaled because of extensive damage to the body and under the hood.

- The Villages, FL, USA

problem #23

Nov 012018

Escape

  • 18,600 miles
I traded in my 2007 Ford Fusion for a 2017 Ford Escape SE over 5 weeks ago. I have been having issues ever since. The first few days the check engine light came on. I showed this to the dealer and they had me drop it off on a Saturday and they fixed the problem that Monday. The issue was a fuel sensor. I also noticed the wipers were making a lot of noise and we have been having a lot of rain. The wipers would stutter quite a bit. I took it to the dealer and couple of times and they finally fixed. They said it was a known issue. I also noticed I would get a low tire message. I took it to them the first time and they put air in the tire. I received the message the second time and put air in the tire. I received the same message a few days ago, I took the car back to the dealer and they told me I had 2 nails in the tire and tried to sell me a tire. Needless to say I wasn't happy. I told them to plug the tire and I left. All these issues with 5 weeks of having this car. Unbelievable.

- Philadelphia, PA, USA

problem #22

Nov 282018

Escape

  • 16,000 miles
I have the start/stop on my 17 Escape. With 16000 miles. When coming to a stop and the auto start/stop comes on, I will get a notification on the digital screen saying "auto start/stop shift to P restart engine." I will have to put the vehicle in park and restart engine to be able to drive again. This is a hazard for potential rear end collision.

- Fairfax, VA, USA

problem #21

Nov 202018

Escape

  • 57,322 miles
I have the start/stop on my 17 Escape. When coming to a stop and the auto start/stop comes on, I will get a notification on the digital screen saying "auto startstop shift to P restart engine." I will have to put the vehicle in park and restart engine to be able to drive again. This has happened the past 5 months. It has been happening every time I drive now for the past 4 weeks. This happens when I am at a stop light or stop sign. I have almost been rear ended because of this issue. I had the battery and alternator tested and they were good. No issues with that.

- Independence, MO, USA

problem #20

Nov 182018

Escape

  • 24,000 miles
The contact owns a 2017 Ford Escape. The contact stated that the vehicle stalled without warning more than once. The vehicle was not diagnosed or repaired. The manufacturer had not issued any recalls regarding the failure, but there were 51 tsbs for the electrical system. The manufacturer was notified of the failure. The approximate failure mileage was 24,000.

- Bayonne, NJ, USA

problem #19

Nov 012018

Escape

  • 26,696 miles
The contact owns a 2017 Ford Escape. While driving unknown speeds, the vehicle stalled and the "restart engine" message displayed. The vehicle was able to be restarted after waiting awhile. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 26,696.

- Tyler, TX, USA

problem #18

Oct 012018

Escape

  • 15,852 miles
The contact owns a 2017 Ford Escape. While driving, the vehicle began to jerk from front to back. While at a stop light, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was towed to tuttle-click Ford Lincoln (43 auto center dr, irvine, ca 92618, (949) 472-5200), but the cause of the failures could not be diagnosed. The vehicle was not repaired. In addition, while driving, the vehicle failed to accelerate, the check engine warning indicator illuminated, and a chime sound was heard. The vehicle was towed to sunrise Ford of North hollywood (5500 lankershim blvd, los angeles, ca 91601, (877) 510-8967), but the cause of the failures could not be determined. The vehicle was not repaired. The manufacturer was notified of the failures and opened case number: Cas16062115. The approximate failure mileage was 15,852.

- Studio City, CA, USA

problem #17

Jul 032018

Escape

  • 40,000 miles
As driving my vehicle the engine light came on and the car ran hot. I pulled over, waiting for it to cool down, tried again and it went to hot again. Pulled into a parking lot where my fiance came and added antifreeze. Added antifreeze that leak out everywhere. I was able to drive it to len stoler Ford in owings mills, md. The mechanic greg called and informed me I need a new radiator. I bought this car from al packer Ford in February 2017. There is no reason that I should need a new radiator less than two years after the purchase of a new car!!!

- Owings Mills, MD, USA

problem #16

Jun 242018

Escape

  • 34,800 miles
While driving 40 mph in the city, I felt a jolt, engine was still running, but had zero gas pedal response. RPM slowly bled off as I was able to coast into a parking lot while dodging through traffic. When the jolt was felt, a "check manual" message appeared on the driver's information screen. No other messages or check engine light came on. I shut down the vehicle and re-started it and I was able to drive normal again. I then had it towed to Ford. They checked and found no codes. Checked electronic throttle body, test drove it, and could not replicate the failure.

- Madison, AL, USA

problem #15

May 102017

Escape

  • 5,000 miles
Fords 1.5L engine has a fuel in oil. Even after oil change after car driven just 30 miles highway miles oil had almost a quart of fuel in it. Turbo is burning coolant. Every two weeks have to add coolant to reservoir because turbo is burning it. Transmission whines very loud on take offs and up shifts and downshift for no reason when running at same highway speeds. Cars has very poor power, but eats fuel like a V-8. fuel mileage is 17 to 19 mpg highway 16-17 city. Not even close to the 30 mpg they claim it gets. Bought car new in June 2017 and have had nothing but problems from engine to transmission to interior to electrical problems. Will take back to dealer again to be told " they can't duplicate problem". so I guess motor needs to catch fire or someone has to get killed before Ford really address's the problems. Car has little over 12,000 miles on it now and problems still have not been fixed. I contacted Ford in detroit, mi about the problems and they could have cared less. The "can't duplicate problem" saying from dealership seem to be detroit Ford answer to everything to avoid fixing the problems I am sure they are a where of. I am not the first or last person to report to be having all these problems. Ford seem to be hoping to run problems out long enough so they don't have to fix them under warranty and make them my problem to fix. After a little looking around the internet I see many people are having the same problems with these Ford Escapes as I am and getting blown off by Ford. Ford has yet to issued one tsb for any of these problems they clearly know are happening with these cars and motor's. Ford has issued band aids that didn't work for earlier years but they have never fixed the problem right. How many people must be injured or die before you make Ford fix the problem right? I think it's time to contact a lawyer.

- Millbury, OH, USA

problem #14

Mar 232018

Escape

  • 21,000 miles
The contact owns a 2017 Ford Escape. When the vehicle was started, the check engine warning indicator illuminated. The contact opened the hood and noticed that rodents had entered the engine compartment and chewed through the hoses to the turbo charger, the radiator cap, coolant wires, intake manifold lines, and the purge solenoid. The vehicle was towed to montgomery motors (214 S main St, troy, nc 27371, (910) 572-1351) to be repaired. The contact was informed that the electrical wires were made from soy based material, which needed to be replaced. The vehicle was currently being repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 21,000.

- Albemarle, NC, USA

problem #13

Dec 132017

Escape

  • 29,000 miles
Driving in stop and go traffic when stopped at red light the auto start stop will turn the engine off. Stepping on the accelerator pedal the car will not restart and a message comes on that says shift to park and manually restart engine. In all cases the engine does restart. But it does cause delays in busy intersections and hesitation on the driver to pull in to traffic. Problem is intermittent two to three times a week in daily driving.

- Dayton, OH, USA

problem #12

Jan 302018

Escape

  • 23,400 miles
A month ago I had a check engine light that came on. It ran really rough and felt like I was going over rocks the way the SUV was running. On my phone I had an app that said there was a misfire. They fixed it saying they replaced some wires. A week ago the check engine came on again. I felt a bit of a jolt coming from the engine as I was driving home from work. I didnt find time til 2 weeks later because of my schedule.so I took it to a Ford dealership to get it fixed. On my way there, the coolant level went high and I had another misfire again. I finally made it to the Ford dealership. They seen the coolant leak and notice the misfire. This Ford Escape is only 11 months old and I already had 2 misfire situations and a coolant leak. I only go to work and only did one trip to joshua tree national park. It has 23,000 miles only because I had to travel 30 miles to work one way. I feel like this is a lemon seeing how this is the second time for the same problem.

- La Puente, CA, USA

problem #11

Oct 142016

Escape

  • 90 miles
Vehicle went into limp mode with no throttle response the first day I owned it. It left me on interstate I 90 having to shut the car off and try to restart it. The dealer could not fix the problem it happened 4 times in 12K miles I returned the vehicle to the dealer as they could not find the problem after replacing several defective electronic parts. This vehicle was going to get someone killed it was not going to be me and my 14 year od son. I understand that they have auctioned this vehicle off after dismissing the safety concerns. This is the second report I have filed on this website.

- Ringling, MT, USA

problem #10

Dec 292017

Escape

  • 10,000 miles
As my boyfriend was turning the corner at an intersection, the engine suddenly stopped. He was able to stop due to his low speed. I reminded him to put his foot on the brake to restart, and he did that and it started right up. He didn't do anything to make the engine stop. The only thing that was happening at that time was that a text was coming in on my samsung phone, which was charging and connected via bluetooth.

- Slidell, LA, USA

problem #9

Jul 312017

Escape

  • 3,922 miles
I turned from the parking lot intersection in Eagle run shopping center, nw of wendy's, from West to South onto the parking lot road that accesses the w maple rd & birch St intersection. I completed my turn and drove South down the parking lot access road to the w maple & birch St intersection where the traffic light was red. I came to a complete stop to wait for a green light. I stopped a ways back from the median curb of the intersection to allow for turning traffic from the West. Shortly later, while waiting for the light to change, I noticed a vibration of the car and looked at the tachometer which showed 1,200 RPM & rising (600rpm is normal). Immediately the car began to physically lunge forward with increased engine noise so I instinctively placed more pressure on the brake pedal which had no affect. The car's engine was now racing wide open & I had no control of the car's rapidly increasing forward motion. At this point, to avoid a catastrophic accident by being pulled into traffic at the intersection, I steered to the right towards the shoulder hitting the traffic light pole with the brake applied the entire time.

- Omaha, NE, USA

problem #8

Jul 312017

Escape

  • 3,922 miles
I turned from the parking lot intersection in Eagle run shopping center, nw of wendy's, from West to South onto the parking lot road that accesses the w maple rd & birch St intersection. I completed my turn and drove South down the parking lot access road to the w maple & birch St intersection where the traffic light was red. I came to a complete stop to wait for a green light. I stopped a ways back from the median curb of the intersection to allow for turning traffic from the West. Shortly later, while waiting for the light to change, I noticed a vibration of the car and looked at the tachometer which showed 1,200 RPM & rising (600rpm is normal). Immediately the car began to physically lunge forward with increased engine noise so I instinctively placed more pressure on the brake pedal which had no affect. The car's engine was now racing wide open & I had no control of the car's rapidly increasing forward motion. At this point, to avoid a catastrophic accident by being pulled into traffic at the intersection, I steered to the right towards the shoulder hitting the traffic light pole with the brake applied the entire time.

- Omaha, NE, USA

problem #7

Sep 082017

Escape

  • 7,000 miles
I am writing due to my concern about my 2017 Ford Escape. I bought the vehicle new in May 2017. Sept 8th, the engine stopped suddenly when I braked to pull into the parking lot at work..the message on the dash board was : manual start required so I put the car in park and restarted it without difficulty I went to work for the day. At the end of the day I started the vehicle and pulled onto a very busy city street. I drove about 100 feet when I braked and the car shut down again, in traffic. I had the car towed to the dealership. On September 13th I received a call from them that my car was repaired and ready to go. I was reluctant to trust this vehicle I was concerned it was unsafe however I had no choice but to trust in their repair. September 22nd.I am commuting home again the engine completely shuts down when I brake at busy intersection during a rain storm at rush hour it would not restart this was very frightening. I turned on the 4 way flashers so I exited the vehicle, called 911 as I was afraid my vehicle in the middle of the intersection was going to cause a major accident. Cars were blowing horns and swerving to avoid my disabled vehicle. I also contacted my husband as I was close to home. He was able to get the vehicle going by swapping out a fuse and I got it home. The vehicle was once again towed for repair I contacted Ford customer service as I feel this vehicle is defective and unsafe this was the response I received.I understand that you are requesting that Ford Motor Company buy back your 2017 Ford Escape. Regrettably, I must advise you that Ford will not be buying back the vehicle it appears this vehicle does not meet the requirements for a repurchase or replacement under the state guidelines. I have emails and receipts but am not sure how to share them for your purposes.

- Braintree, MA, USA

problem #6

Aug 262017

Escape

  • 16,809 miles
SUV regularly overheats when accelerating up hill in warm weather. The SUV was purchased with the largest engine because we live in the mountains in warm California. When car overheats power is lost and we lose the ability to accelerate in an emergency safety condition. The car also runs rough and jerks once it cools down and power regains. The manufacturer has been contacted and even though they have been able to pull codes verifying the problem have not fixed it (or even attempted to fix it each time it is brought in. The car has a 3500 pound trailer rating. If a trailer was attached we would be on the side of the road in dangerous weather. Very unhappy with my $36,000 car with less than 17,000 miles on it.

- Wrightwood, CA, USA

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