The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

- Houston, TX, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle jerked and was running abnormally rough. In addition, the check engine warning light was illuminated, and the contact became aware of smoke coming from the exhaust. The contact stopped and parked the vehicle. The contact inspected the fluid levels, and the fluid levels were sufficient. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another independent mechanic where it was confirmed that the failure was due to coolant intrusion, causing engine failure. In addition, the vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 82,000.

- Columbia, SC, USA

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle sputtered and the engine was running rough. The vehicle was taken to a certified mechanic, who diagnosed that the spark plugs had failed and needed to be replaced. The spark plugs were replaced; however, the failure persisted. The vehicle was returned to the mechanic, who replaced the ignition coils; however, the failure persisted. The vehicle was returned to the dealer a third time, and the mechanic diagnosed that there was coolant intrusion in cylinder #3. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 81,277.

- Bastrop, TX, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving 40 MPH, the message to pull over at the earliest safe warning light illuminated. The contact immediately drove the vehicle to the dealer. The contact was informed that there was coolant was leaking into the engine and engine needed to be replaced. The vehicle was not repaired. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 79,000.

- Henrico, VA, USA

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated, and the vehicle experienced a rough idle. The vehicle was taken to a local dealer, where it was diagnosed that the engine had failed due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,397.

- Central Point, OR, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinder, causing the engine block to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 91,000.

- Cedartown, GA, USA

The contact-??s daughter owns a 2017 Ford Escape. The contact stated that while the vehicle was parked and turned off, the contact-??s daughter attempted to start the vehicle, and the vehicle lost power with no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that coolant had leaked into the engine, causing the engine block to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.

- Saint Augustine, FL, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was hot(H). The vehicle was steered to a side parking lot and turned off and coolant was added to the coolant reservoir. The vehicle was then taken to a dealer where it was diagnosed that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 76,623.

- Hockley, TX, USA

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle was idling rough with smoke coming from the exhaust pipe. The coolant level was constantly low despite adding coolant once every 3 days. The dealer was contacted and informed of the failure. The dealer confirmed there were no recalls associated with the failure. The contact learned of Customer Satisfaction Program: NHTSA ID 10213732 (Engine and Engine Cooling). The manufacturer was informed of the failure and confirmed there was no recall associated with the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 111,768.

- Florissant, MO, USA

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to a dealer and the dealer discovered coolant intrusion into the engine block, causing engine damage. The vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 26,406.

- Roseville, CA, USA

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated, and the message "Service Engine Soon" was displayed on the instrument panel. The contact used the Ford App and became aware of a failure with the transmission. The vehicle was taken to a dealer for a diagnostic test and the contact was informed that there was coolant intrusion into the cylinders, relating in engine failure. The contact was provided an estimate for the repair. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 78,083.

- Green Bay, WI, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

- Falkville, AL, USA

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the vehicle started shuddering. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the check engine warning light was later illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #3, causing an engine misfire. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that assistance could not be provided, and that the VIN was not under recall. The failure mileage was approximately 68,200.

- Bessemer, AL, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into several cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.

- Brownsburg, IN, USA

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12 (Short block replacement after Coolant Intrusion). The dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The failure mileage was approximately 81,034.

- Whitestown, IN, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic determined that coolant intrusion into several cylinders had caused engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure, and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 107,000.

- Warren, NJ, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into several cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short block replacement after coolant intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 102,000.

- Saint Petersburg, FL, USA

The contact's mother-in-law owns a 2017 Ford Escape. The contact stated that upon starting the vehicle and while driving at various speeds, the vehicle was shuddering. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with cylinder #2 failure, and that there were metal shavings inside the engine oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 25,782.

- Las Vegas, NV, USA

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was a misfire in cylinder #3 due to coolant intrusion. The dealer determined that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

- Plymouth, WI, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into several cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.

- Henrico, VA, USA