The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine made an abnormal beeping sound and then unexpectedly shut off. The check engine warning light was illuminated, and the "Engine Fault Service Now" message was displayed. The vehicle was restarted, but the engine overheated. The contact added coolant to the reservoir; however, the failure persisted. The vehicle was towed to an independent mechanic, who determined that there was a crack in cylinder #3 and coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 138,000.

- Uniontown, OH, USA

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that coolant intrusion had been found in the short block of the engine, and that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,390.

- Farmington Hills, MI, USA

The contact owns a 2017 Ford Escape. The contact stated while her daughter was driving out of the school parking lot at an undisclosed speed, the vehicle made an abnormal sound and stalled. There was no warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the engine block was fractured, and there was coolant intrusion in cylinders #3 and #4. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to an undisclosed TSB. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,000.

- Fowlerville, MI, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, she noticed the water meter gauge was lower than normal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic and was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired because the warranty had expired. Upon further inspection, the contact related the failure to TSB 19-2172; however, the vehicle was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,511.

- North Lauderdale, FL, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine briefly shuddered before returning to normal functionality; however, the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into several cylinders had caused damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnostic result. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 97,000.

- Santa Clarita, CA, USA

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was running roughly. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant in the cylinder. Additionally, the engine block was cracked. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 50,262.

- Florence, OR, USA

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 45 MPH, the vehicle started to vibrate and shake while depressing the accelerator pedal. The shaking of the vehicle forced the contact to pull over. The contact stated that the check engine warning light illuminated and was flashing. The contact drove the vehicle to an independent mechanic. The mechanic diagnosed the vehicle and determined that there was coolant intrusion in cylinder #2, and that the engine block was cracked near cylinder #2. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 57,000.

- Jarrell, TX, USA

The contact owns a 2017 Ford Escape. The contact stated while driving 45 MPH, the vehicle started to lose power. The contact was able to continue driving and the check engine warning light was later illuminated. The contact stated that upon inspection, the contact discovered that the coolant reservoir was empty. Despite the failure, the contact drove the vehicle to an independent mechanic, and it was discovered that the coolant had leaked into a cylinder, causing the cylinder head gasket to be blown. The vehicle was diagnosed with engine failure and the vehicle was later towed to the residence. The dealer was notified of the failure and acknowledged that the failure was a known issue; however, the vehicle was not included in the recall. The contact was referred to the manufacturer and was provided the same information as the dealer. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 100,000.

- Beloit, OH, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was towed to the residence. The contact was able to restart the vehicle; however, the failure persisted. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The contact was able to restart the vehicle, by turning off the vehicle, allowing the engine to cool down, and then adding coolant to the coolant reservoir. The contact also inspected the vehicle with a scanner and retrieved DTC: P0302 - Cylinder #2 Misfire. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 90,000.

- Petersburg, VA, USA

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption, which required the contact to add coolant to the vehicle daily. Additionally, the contact stated that while driving at various speeds, there was white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to Trans Auto Repair, where it was diagnosed with a misfire in cylinder #3. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #3. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2346. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was approximately 143,000.

- Rogersville, TN, USA

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact stated that a Ford mobile mechanic diagnosed the vehicle and recommended that the spark plug and ignition coil be replaced. The parts were replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced due to coolant intrusion into the engine. The dealer related the failure to Ford TSB Number: 22-2229. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,258.

- Robesonia, PA, USA

The contact owns a 2017 Ford Escape. The contact stated that upon starting up the vehicle, there was an abnormal shaking coming from the engine. The contact stated that while attempting to accelerate, the vehicle hesitated, and drove at a reduced speed. The check engine warning light was illuminated. The contact pulled over to the side of the road, restarted the vehicle, but the vehicle failed to exceed 35 MPH. The vehicle was driven to a local dealer where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

- Brookfield, WI, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the engine was overheating. The contact was unaware of a warning light being illuminated. The contact added coolant to the coolant reservoir; however, the failure persisted. The vehicle was taken to Worrall Carburation & Machine, where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion into the cylinders. The mechanic replaced the engine with a new crate engine that was purchased from the dealer. Additionally, the mechanic replaced the turbo charger. The vehicle was repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.

- Floyds Knobs, IN, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving out of town at 65-70 MPH, the vehicle lost motive power. The vehicle jerked and vibrated while depressing the accelerator pedal. The contact continued driving 35 MPH to the destination. The check engine warning light illuminated and blinked. The vehicle was taken to the local dealer and was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

- Vail, AZ, USA

The contact owns a 2017 Ford Escape The contact stated that while driving at an undisclosed speed, "The High Engine Temperature" message was displayed. The contact pulled over to the side of the road and waited for AAA to tow the vehicle. The vehicle was towed to an independent mechanic where it was determined that coolant was leaking into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,143.

- Lexington, KY, USA

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the messages "Engine Hot - Stop Safely" and the "Engine Fault" were displayed. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the head gasket needed to be replaced, and the engine needed to be disassembled and reassembled and coolant needed to be added. The vehicle was then taken to the dealer to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 81,000.

- Madison, CT, USA

The contact called for an elderly friend who owns a 2017 Ford Escape. The contact stated that while his friend was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion in cylinder #4, causing an engine misfire and damages to the engine. The owner of the vehicle was informed that the engine needed to be replaced. The vehicle was not yet repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 44,000.

- Clinton, IA, USA

The contact's partner owns a 2017 Ford Escape. The contact stated that upon the start of the engine, the vehicle would shake when idle and while driving as the check engine light appeared on the instrument panel. The vehicle was taken to an independent mechanic where they discovered a misfire in cylinder #1. The vehicle was taken to another independent mechanic where a pressure test was performed; the test showed that cylinder #1 was measuring below standard operation. The contact called a dealer and an appointment was made to have the vehicle inspected. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 83,000.

- Ridgefield, WA, USA

The contact owns a 2017 Ford Escape. The contact stated when starting the vehicle, she noticed that the check engine warning light was illuminated. The contact stated that the steering wheel was vibrating. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 60,000.

- Tully, NY, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the contact noticed that the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as coolant intrusion leaked into the cylinder which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 119,000.

- Whitmore Lake, MI, USA