The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, while attempting to leave the residence, the vehicle made an abnormal sound. The contact stated that the check engine warning light was illuminated. The vehicle was driven to a dealer to be diagnosed. The contact was informed that there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

- Encinitas, CA, USA

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the vehicle was idling roughly, causing the vehicle to vibrate abnormally. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that ignition coil #2 needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same independent mechanic who diagnosed the vehicle and determined that the air intake assembly needed to be replaced. The vehicle was repaired. The contact stated that failure reoccurred, and the vehicle was taken to another independent mechanic who informed the contact that coolant had leaked into cylinder #2, and that the valve cover was cracked. The vehicle was not repaired. The manufacturer was informed of the failure. The contact stated that the independent mechanic related the failure to Technical Service Bulletin Number: 19-2208 - Coolant In Cylinders (Engine and Engine Cooling). The failure mileage was 104,590.

- West Chicago, IL, USA

The contact owns a 2017 Ford Escape. The contact stated while driving 35-40 MPH, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in the engine. The mechanic cleared the check warning light; however, the failure recurred while driving. The vehicle was taken to a local independent mechanic, where it was diagnosed with coolant intrusion into the engine. The mechanic determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 51,000.

- Sacramento, CA, USA

The contact owns a 2017 Ford Escape. The contact stated that while his son was driving approximately 65 MPH, the check engine warning light illuminated, the vehicle started losing motive power and stalled. The vehicle was later towed to the local dealer who diagnosed that the engine had failed due to coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 86,020.

- Eden Prairie, MN, USA

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked and attempting to start the vehicle, the vehicle failed to respond as intended with the check engine warning light illuminated. The contact stated that several days later while attempting to start the vehicle, there was a considerable amount of white smoke coming from the exhaust pipe. The contact inspected the coolant reservoir and became aware that the coolant reservoir was empty. The contact refilled the coolant reservoir; however, two days later the coolant reservoir was empty again. The vehicle was taken to a local dealer where it was diagnosed with a coolant leak. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

- Tampa, FL, USA

The contact called on behalf of his daughter who owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine was misfiring. The contact stated that the failure persisted and the engine overheated. The contact was able to pull the vehicle to the side of the road, where white smoke was coming from the front of the vehicle near the engine compartment. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion into cylinder #1. The vehicle was not repaired and remained with the dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

- Akron, NY, USA

The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 78,000.

- Oak Grove, MO, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to several independent mechanics who diagnosed the vehicle with a coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

- Fleetwood, PA, USA

The contact owns a 2017 Ford Escape. The contact stated while driving 25 MPH, the engine warning light illuminated. The vehicle hesitated and was slow to respond. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was an indication of coolant intrusion in the engine. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that there was no recall coverage for the failure. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 52,533.

- Glenolden, PA, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle overheated and stalled. There was no warning light illuminated. The contact was able to pull to the side of the road and the vehicle failed to restart. The vehicle was towed to the dealer, where the air compressor, water pump, and thermostat, and radiator were replaced; however, the failure persisted. The contact stated while driving 55 MPH, the failure recurred. The vehicle was towed to the dealer, where it was diagnosed and determined that there was a coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 118,000.

- Chester, SC, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 46,000.

- Franklin, TN, USA

The contact owns a 2017 Ford Escape. The contact stated that the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic where a tune-up was performed; however, the failure returned. The vehicle was taken back to the independent mechanic where a code reader determined an oil leak in the head gasket. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN. The manufacturer was not notified of the failure. The failure mileage was approximately 133,000.

- Mystic, CT, USA

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact's son used a code reader that determined that the O2 sensor was defective. The vehicle was taken to a Ford dealer where it was confirmed the O2 sensor was defective; however, the mechanic also discovered coolant intrusion into an engine cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 48,000.

- Orland Park, IL, USA

The contact owns a 2017 Ford Escape. The contact stated that on several occasions while the vehicle was running, the vehicle shuddered with the check engine warning light illuminated. Additionally, the contact stated that on each occasion, the vehicle drove rough, and while decelerating the vehicle jerked continuously until shifted into park(P). The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.

- Canton, OH, USA

The contact owns a 2017 Ford Escape. The contact stated the admissions warning light had been illuminated on the instrument panel. The contact noticed that around this time the heating system had failed. The vehicle had been taken to an independent mechanic who noticed the anit-freeze tank had been low. The anti-freeze had been refilled and a fuse had been repaled. Approximately, 3 months after the admissions light had illuminated on the instrument panel. The vehicle was taken to another independent mechanic where it was diagnosed that the anit-freeze was low again and that coolant was leaking with cylinder # 3 causing the engine to overheat and fail. The engine needed to be replaced. The engine had not been replaced. The manufacturer was made aware of the failure and it was confirmed the VIN was not covered under a recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 59,999.

- Highlands Ranch, CO, USA

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was idling in stop-and-go traffic, the check engine warning light illuminated, and the engine started running hot. The contact was able to pull over and check the coolant level and became aware that the coolant reservoir was nearly empty. The contact refilled the coolant reservoir, and the vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion in cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The dealer informed the contact that the failure was related to the Technical Service Bulletin, NHTSA ID:10214126 (Engine and Engine Cooling); however, the VIN was not included. The contact was referred to the manufacturer. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the TSB. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 88,000.

- Saint Cloud, MN, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine overheated while driving. The contact pulled over to check the coolant level and discovered that the coolant reservoir was empty. The vehicle was taken to an independent mechanic, who determined that the engine needed to be replaced. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 58,000.

- Dewitt, MI, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The contact stated that an unknown warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 79,900.

- Yukon, OK, USA

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact was able to continue driving the vehicle. The contact stated while cold starting the vehicle, the vehicle was idling roughly but started operating normally after warming up. The contact stated that the failure was intermittent but became a recurring failure. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the engine block. The contact stated that the mechanic informed the contact that the engine was damaged and needed to be replaced. The vehicle was not repaired. The contact was advised by the mechanic that the manufacturer had issued a Customer Satisfaction Program: 21N12 - Coolant Intrusion into the Engine Block (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that the vehicle was no longer covered under warranty for the repair. The failure mileage was approximately 57,000.

- Evanston, IL, USA

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the coil pack in cylinder #3 and spark plug. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the independent mechanic, who determined that coolant was intruding into cylinder #3, and that the engine needed to be replaced. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 129,300.

- Waynesville, NC, USA