The contact owns a 2017 Ford Escape. The contact stated that upon start of the vehicle, there was heavy white smoke coming from the exhaust pipe. The contact stated that the vehicle vibrated abnormally while idling. The contact stated that the vehicle shut off independently while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

- Breaux Bridge, LA, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with coolant leaking onto the spark plugs, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline for further assistance. The failure mileage was approximately 141,000.

- Laurel, MT, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired and the vehicle lost motive power. The contact noticed white smoke coming from the tailpipe. In addition, the low coolant level warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into cylinder #2 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.

- South Jordan, UT, USA

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle experienced rough idling and an abnormal vibration. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the engine needed to be replaced due to coolant intrusion into cylinder #4. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 22-2229 (Coolant in Cylinders, White Exhaust Smoke And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 64,733.

- Steens, MS, USA

The contact owns a 2017 Ford Escape. The contact stated while inspecting under the hood of the vehicle, it was discovered that there was a crack in the engine. The engine fault message was displayed. The vehicle was taken to a dealer where it was diagnosed that coolant was entering the engine and because of the failure, the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000.

- Modena, NY, USA

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer who sent the vehicle to a nearby mechanic where the oxygen sensor was replaced. The failure occurred. The vehicle was taken to a certified mechanic who diagnosed that the spark plugs had failed and needed to be replaced. The spark plugs were replaced; however, the failure persisted. The vehicle was returned to the mechanic where it was diagnosed that cylinder # 2 had failed and needed to be replaced. The vehicle had been repaired but the failure persisted. The vehicle was returned to the dealer where it was determined that cylinder # 2 might be faulty and cylinder #2 was replaced again. After the repair as completed, while driving approximately 62 MPH, the vehicle stated in an audio message that the engine was overheating. The vehicle was taken to a certified mechanic and the contact was informed that the coolant level was low. The mechanic retrieved DTC code: P0302 indicating there was an issue with the fuel running lean, and the fan relays had failed and needed to be replaced. The fan relays had been replaced, the vehicle was refilled with oil, and the wheels were rotated. The contact stated that after having the vehicle repaired and driving for approximately 1 mile the check engine warning light illuminated. The vehicle was returned to the mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 141,060.

- Harlan, IA, USA

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 76,421.

- Orfordville, WI, USA

The contact owns a 2017 Ford Escape. The contact stated on several occasions while starting the vehicle, the check engine warning light illuminated. The contact stated that while driving on several occasions at various speeds, the vehicle was shaking violently before the vehicle lost motive power. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion into cylinder #2. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

- Walnutport, PA, USA

The contact owns a 2017 Ford Escape. The contact stated while operating the vehicle, the message "Service Engine" was displayed. The vehicle was taken to the local mechanic to be diagnosed. The contact was informed that there was coolant inside the engine cylinders, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 67,245.

- Chanhassen, MN, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with timing belt, water pump, and engine failure. The contact was informed that the timing belt, the engine, and the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under warranty or recall. The failure mileage was approximately 93,000.

- Hilliard, OH, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with a misfire in the engine. The message of cylinder #2 misfire was displayed. The contact stated that there was smoke coming from the engine compartment. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed, and it was determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 124,000.

- Midland, MI, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, a message to -??Have Vehicle Checked Immediately" was displayed on the instrument panel. The check engine warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was notified of coolant intrusion into the engine and that the engine needed to be replaced. The contact researched online and became aware of TSB Number: 19-2346; and linked the failure to the TSB. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.

- Fountain Hills, AZ, USA

The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 45 MPH, the check engine, check oil, and several other unknown warning lights were illuminated, and the vehicle then stalled. The vehicle was not able to restart. The vehicle was towed to the dealer where it was diagnosed that the wall in between the coolant and the piston was worn, and coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 77,000.

- Charleston, AR, USA

The contact owns a 2017 Ford Escape. The contact stated that while cold starting the vehicle, the vehicle was idling roughly. The contact stated that once the engine had warmed up the engine started running normally. The contact stated that the check engine warning light was illuminated. The contact checked the engine and observed that the coolant level was extremely low. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that there was coolant intrusion into engine. The vehicle was not repaired. The contact was informed that the check engine warning light was illuminated and needed to be taken back to the independent mechanic. The manufacturer was not informed of the failure. The failure mileage was approximately 106,000.

- Madison, AL, USA

The contact owns a 2017 Ford Escape. The contact stated that while having the vehicle inspected, the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into engine and the engine could be damaged. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that there was no warranty coverage on the vehicle. The contact was then referred to the NHTSA Hotline. The failure mileage was approximately 47,000.

- Rochester, NY, USA

The contact owns a 2017 Ford Escape. The contact stated while driving 30 MPH, an unknown warning light illuminated. The message, high heat, pull over immediately was displayed. The driver pulled over, but the vehicle failed to restart. The contact noticed there was no coolant inside the radiator. The contact stated that the mechanic added coolant and drove the vehicle to the residence. The vehicle failed to restart. The coolant reservoir was empty, with no indication of a leak. The vehicle was towed to the local dealer, where it was diagnosed that coolant had leaked into the cylinder, and it was recommended that the engine be replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 36,000.

- Payson, AZ, USA

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was flashing while starting the vehicle; however, while driving, the warning light independently turned off. The contact stated that after driving for a while, the check engine warning light illuminated and remained illuminated while accelerating after the vehicle had been parked. The contact immediately stopped driving. The contact called the dealer and was advised to have the vehicle towed to the dealer. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into cylinder #2; causing several engine misfires, and the spark plugs to oxidize between the cylinder head and the engine. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The contact became aware of Customer Satisfaction Program, NHTSA ID Number: 10213732 (Engine and Engine Cooling). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the Customer Satisfaction Program. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 59,554.

- Arlington, TX, USA

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, while attempting to leave the residence, the vehicle made an abnormal sound. The contact stated that the check engine warning light was illuminated. The vehicle was driven to a dealer to be diagnosed. The contact was informed that there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

- Encinitas, CA, USA

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the vehicle was idling roughly, causing the vehicle to vibrate abnormally. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that ignition coil #2 needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same independent mechanic who diagnosed the vehicle and determined that the air intake assembly needed to be replaced. The vehicle was repaired. The contact stated that failure reoccurred, and the vehicle was taken to another independent mechanic who informed the contact that coolant had leaked into cylinder #2, and that the valve cover was cracked. The vehicle was not repaired. The manufacturer was informed of the failure. The contact stated that the independent mechanic related the failure to Technical Service Bulletin Number: 19-2208 - Coolant In Cylinders (Engine and Engine Cooling). The failure mileage was 104,590.

- West Chicago, IL, USA

The contact owns a 2017 Ford Escape. The contact stated while driving 35-40 MPH, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in the engine. The mechanic cleared the check warning light; however, the failure recurred while driving. The vehicle was taken to a local independent mechanic, where it was diagnosed with coolant intrusion into the engine. The mechanic determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 51,000.

- Sacramento, CA, USA