The failure appears to involve the vehicle-??s auto start/stop system and related electrical control systems, including the battery management system and/or body control module. The vehicle shuts off unexpectedly while driving and fails to automatically restart, displaying -??Auto Start/Stop -?" Manual Restart Required-?? and -??Shift to Park.-?? The vehicle is available for inspection upon request. The vehicle has shut off unexpectedly in active traffic, causing a sudden loss of power. This creates a dangerous situation where I am unable to accelerate or move with traffic flow, increasing the risk of being rear-ended or involved in a collision. This has occurred on public roads with other vehicles present, putting both myself and others at risk. The issue is intermittent and has not consistently been reproduced on demand. However, it has occurred multiple times during normal driving conditions. I am in the process of having the vehicle inspected and documented by a dealership. The issue has been reported to the manufacturer, and a case has been opened with Ford Motor Company. At this time, the vehicle has not yet been inspected by police or insurance representatives. There were no consistent warning lamps prior to the failure. At the time of the incident, the vehicle displayed messages including -??Auto Start/Stop -?" Manual Restart Required-?? and -??Shift to Park.-?? These messages appeared simultaneously with the loss of power. The issue has occurred intermittently without advance warning.

- Ashland, KY, USA

2017 Ford Escape 65,000 miles,1.5l coolant intrusion.#2 cylinder misfire code. First thing upon raising the hood noticed and acknowledged there was no coolant in resevoir. Attempting to replace spark plugs. Removed/replaced #4 plug. Attempting to replace #3 spark plug, plug broke off. Researching and collaborating with reputable mechanic concluded that short block coolant intrusion has occurred. Upon disassembly have encountered turbo boost and catalytic converter full of oil, also needing replaced. Head has been sent to machine shop for inspection and repair. Presently awaiting for repairs to be completed and costs established. Present estimate over $5000. I paid cash for this vehicle in 2019. Vehicle had been leased for 2 years previous. Vehicle had 20,000 miles on it. Ford was well aware of the coolant intrusion (bad engineering) is before they sold me the vehicle in November 2019. They never mentioned or offered any warranty specific to this issue. They sold me a a vehicle knowing that if enough things went wrong while driving this vehicle, catastrophic situation was possible. They should have corrected this issue before they sold it to the next customer.

- Richmond Dale, OH, USA

Engines has a severe issue with coolant leaking into the engine cylinders due to a design defect in the engine block. This "coolant intrusion" lead to misfires, engine overheating, and complete engine failure, and is requiring a full engine replacement.

- Los Angeles, CA, USA

My vehicle was inspected by a mechanic after experiencing sudden loss of power and stalling while merging onto the expressway in active traffic. At the time of the incident, the vehicle became unable to accelerate properly, creating a serious safety hazard due to surrounding vehicles traveling at highway speeds. The mechanic determined that the fuel pump had failed. During inspection prior to replacement, the mechanic identified metal shavings present in the fuel system, which appear to have originated from the fuel pump. These metal fragments contaminated the system and pose a risk of further engine damage. This failure appears to be related to a known issue involving fuel pump defects in Ford vehicles. The design and/or function of the fuel pump may allow internal deterioration that leads to system-wide contamination and potential engine failure. This issue presents a serious safety concern due to the risk of sudden stalling and loss of power while driving, particularly during high-speed merging conditions.

- Lincoln Park, MI, USA

The **engine system** failed due to **coolant intrusion into cylinder 2**, causing engine misfires and loss of power. This condition is consistent with known EcoBoost engine defects in this model year. The vehicle is available for inspection upon request. This failure created a **safety risk** due to potential **loss of power or stalling while driving**, increasing the risk of a crash. An additional issue exists with the **electrical system**, specifically the **driver-??s door control panel circuit**, which intermittently malfunctions and affects vehicle operation. The engine issue has been **confirmed by diagnostic trouble codes indicating a cylinder 2 misfire**. Dealer confirmation: **UNKNOWN**. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. Prior to failure, the vehicle displayed a **check engine light**, rough idle, and misfiring. Electrical issues occurred intermittently. Exact onset date is **UNKNOWN**.

- Rosharon, TX, USA

While driving at a constant speed on the highway, the transmission shifted down a gear and revved into very high RPMs. I was dramatically slowing down despite pressing on the gas pedal. The car didn't provide any power and just revved while I had cars next to me going at highway speeds. Managed to get off the highway, a transmission fault indicator popped up on the dash. The car no longer was able to move. I had the car towed to the Ford Dealership. This car has a bad transmission at ~97,000 miles. Prior to this, I felt like the car's transmission maybe wasn't shifting on time but didn't make much of it. This could have easily resulted in a crash. Turns out this is a very well known problem with the Ford Escape. My friend has a 2016 Ford Escape who recently paid 8000$ for a new transmission. This is clearly unsafe and the failure is definitely premature.

- Bloomfield Hills, MI, USA

Coolant intrusion into cylinders at 81,000 miles has damaged engine and transmission pump, requiring replacement of both. Appears this is a known issue with both 2.0L and 1.5L engines.

- Western Springs, IL, USA

While driving the car- the front end started to shake and the check engine light came on. Took it to our local Ford dealership and the advised that it was a cylinder 2 misfire when they diagnosed. They advised that the engine block is porous and the coolant slowly leaks into the engine which is causing the misfire. Called Ford's customer assistance line and since the car is out of warranty- and there are no open recalls, that they will not cover the $9100 new engine repair. Our car is a 2017 Ford Escape Titanium- with approx 82k miles. We purchased the car as a certified pre-owned in 2021- and have had no prior issues. We did not purchase any extended warranty. We were advised that the car isn't safe to drive due to the engine misfire.

- Mahopac, NY, USA

Code for camshaft timing and cylinder 2 misfire. Scoped coils and performed relative compression test. Dead cylinder on number 2. Recommend manual compression test and cylinder leak down test to identify cause of low compression Performed manual compression test and confirmed cylinder has 0 compression. Performed cylinder leak down test. Air coming from crankcase. This indicates an issue with rings, cylinder wall, or piston. Engine will need to be replaced. The coolant leaked into the cylinders, which lead to engine failure.

- Statesboro, GA, USA

I have a coolant leaking issue, that has harmed my engine and QuickLane at Bill Brown Ford in Livonia, recommended an engine change. There is a class action lawsuit about this, so it is a known defect.

- Livonia, MI, USA

My Ford Escape 2017 at 77,000 was diagnosed with coolant intrusion, causing catastrophic damage to the engine & requiring a total engine rebuild. This is a known issue identified by Ford in CSP 21N12 by Ford and TB 22-2134, but Ford has refused to subsidize any repairs because the car warranty is over 7 years old (it is currently an 8.5 year-old car). This issue can cause overheating, engine failure, and fires & has been known by Ford since at least June 2022, but they failed to notify me via mail or otherwise & have refused all requests to grant an extension or partial coverage for the necessary engine repairs.

- Atlanta, GA, USA

Engine light came on and then 3 days later, the car would not drive. Got the car inspected and found out the coolant is leaking into the engine.

- Fort Worth, TX, USA

My car began throwing codes for a Cylinder 2 misfire in October of 23. We did a tune up. Within a few months, same issue. By Oct of 24 my head gasket needed replaced. Now it is August of 25 and I am having the same issue and signs that the head gasket is bad again. I am told by dealers this is due to a faulty head gasket that Ford knowingly put in the vehicles. There is a limited recall for the 1.6L but not the 2.0 EcoBoost motors. I am now out thousands of dollars for the new head gasket less than a year ago and am being told the only fix is to replace the engine as a whole which will be thousands of more. This is due to Ford putting in faulty parts, and not taking responsibility. I am now out of a car, while working full time with an [XXX] and a baby on the way because Ford my & my childrens safety is not worth driving a car that could break down at any moment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Barnhart, MO, USA

We are having a problem with the fuel injector system and maybe the fuel pump. It seems that there is not enough fuel getting the the engine and while on the road it seems like it wants to stall or something. I have had 2 different mechanics do a OBD and nothing shows up. There is no engine light that comes so they say they can't get a good read. I saw the article of ford recalls about low pressure fuel pump may fail. I called Ford to explain what is happening and they said there is no recall. I said maybe this is the start of something and they said to contact (NHTSA). I have tried fuel injector cleaners twice with 2 full tanks of 93 grade fuel and no change at all. The Ford escape might have the same problem with the other Fords that are being recalled. I hope someone can help me with this problem before something happens on the highway! Thankyou!

- Altoona, PA, USA

I own a 2017 Ford Escape with the 1.5L EcoBoost engine. The engine began exhibiting symptoms of coolant intrusion into the combustion chamber. A certified Ford dealership confirmed the diagnosis after inspection and advised that the engine needs to be replaced or rebuilt due to this issue. This defect is known and widespread in this engine type and can lead to engine failure while driving, posing a serious safety risk. Although Ford issued a Customer Satisfaction Program (CSP 21N12) for this exact problem, my vehicle was just outside the expiration period, and Ford has denied financial assistance, despite this being a documented and recurring defect. There were no warning lights before the engine began running rough and misfiring. The coolant loss was gradual and internal. This issue has been confirmed and documented by a Ford dealership, and I have a case open with Ford corporate. I am filing this complaint because of the safety risks involved with coolant intrusion, the costly repair burden passed to consumers, and Ford-??s refusal to support a known defect that could lead to sudden engine failure while driving.

- Canton, NC, USA

Transmission failed turbo failed electrical systems failed.

- Abingdon , VA, USA

Issues described in Ford Technical Service Bulletin 22-2229. 2.0L EcoBoost - Coolant in Cylinders, white exhaust smoke and/or illuminated malfunction indicator light.

- Kissimmee, FL, USA

The engine failed while i was driving through mountains. The car shut off and would not shut back on. The check engine light had been on for about 2 weeks

- University Park, IL, USA

Need a new motor at 60,000 miles. Iv never missed an oil change

- Collierville, TN, USA

Coolant leaked out, and ran hot. Refilled coolant and it didn't leak out but still runs hot. Mechanic said the car runs hot as soon as it-??s turned on; coolant is leaking into the cylinders or warped cylinders causing engine block cracks. Another problem is when I get fuel and start the car back up -??auto manual restart-?? comes up on the dash and car shuts off. Car also sputters then shuts off every time I turn it back on after that until I press the gas pedal a few times. Has been smoking since April of 2024 but coolant problem occurred sometime in January of 2025. Fuel issue had been happening since September of 2024.

- Jackson , TN, USA