6.5
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 10,735 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have a coolant leaking issue, that has harmed my engine and QuickLane at Bill Brown Ford in Livonia, recommended an engine change. There is a class action lawsuit about this, so it is a known defect.
- Livonia, MI, USA
My Ford Escape 2017 at 77,000 was diagnosed with coolant intrusion, causing catastrophic damage to the engine & requiring a total engine rebuild. This is a known issue identified by Ford in CSP 21N12 by Ford and TB 22-2134, but Ford has refused to subsidize any repairs because the car warranty is over 7 years old (it is currently an 8.5 year-old car). This issue can cause overheating, engine failure, and fires & has been known by Ford since at least June 2022, but they failed to notify me via mail or otherwise & have refused all requests to grant an extension or partial coverage for the necessary engine repairs.
- Atlanta, GA, USA
Engine light came on and then 3 days later, the car would not drive. Got the car inspected and found out the coolant is leaking into the engine.
- Fort Worth, TX, USA
My car began throwing codes for a Cylinder 2 misfire in October of 23. We did a tune up. Within a few months, same issue. By Oct of 24 my head gasket needed replaced. Now it is August of 25 and I am having the same issue and signs that the head gasket is bad again. I am told by dealers this is due to a faulty head gasket that Ford knowingly put in the vehicles. There is a limited recall for the 1.6L but not the 2.0 EcoBoost motors. I am now out thousands of dollars for the new head gasket less than a year ago and am being told the only fix is to replace the engine as a whole which will be thousands of more. This is due to Ford putting in faulty parts, and not taking responsibility. I am now out of a car, while working full time with an [XXX] and a baby on the way because Ford my & my childrens safety is not worth driving a car that could break down at any moment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Barnhart, MO, USA
We are having a problem with the fuel injector system and maybe the fuel pump. It seems that there is not enough fuel getting the the engine and while on the road it seems like it wants to stall or something. I have had 2 different mechanics do a OBD and nothing shows up. There is no engine light that comes so they say they can't get a good read. I saw the article of ford recalls about low pressure fuel pump may fail. I called Ford to explain what is happening and they said there is no recall. I said maybe this is the start of something and they said to contact (NHTSA). I have tried fuel injector cleaners twice with 2 full tanks of 93 grade fuel and no change at all. The Ford escape might have the same problem with the other Fords that are being recalled. I hope someone can help me with this problem before something happens on the highway! Thankyou!
- Altoona, PA, USA
I own a 2017 Ford Escape with the 1.5L EcoBoost engine. The engine began exhibiting symptoms of coolant intrusion into the combustion chamber. A certified Ford dealership confirmed the diagnosis after inspection and advised that the engine needs to be replaced or rebuilt due to this issue. This defect is known and widespread in this engine type and can lead to engine failure while driving, posing a serious safety risk. Although Ford issued a Customer Satisfaction Program (CSP 21N12) for this exact problem, my vehicle was just outside the expiration period, and Ford has denied financial assistance, despite this being a documented and recurring defect. There were no warning lights before the engine began running rough and misfiring. The coolant loss was gradual and internal. This issue has been confirmed and documented by a Ford dealership, and I have a case open with Ford corporate. I am filing this complaint because of the safety risks involved with coolant intrusion, the costly repair burden passed to consumers, and Ford-??s refusal to support a known defect that could lead to sudden engine failure while driving.
- Canton, NC, USA
Transmission failed turbo failed electrical systems failed.
- Abingdon , VA, USA
Issues described in Ford Technical Service Bulletin 22-2229. 2.0L EcoBoost - Coolant in Cylinders, white exhaust smoke and/or illuminated malfunction indicator light.
- Kissimmee, FL, USA
The engine failed while i was driving through mountains. The car shut off and would not shut back on. The check engine light had been on for about 2 weeks
- University Park, IL, USA
Need a new motor at 60,000 miles. Iv never missed an oil change
- Collierville, TN, USA
Coolant leaked out, and ran hot. Refilled coolant and it didn't leak out but still runs hot. Mechanic said the car runs hot as soon as it-??s turned on; coolant is leaking into the cylinders or warped cylinders causing engine block cracks. Another problem is when I get fuel and start the car back up -??auto manual restart-?? comes up on the dash and car shuts off. Car also sputters then shuts off every time I turn it back on after that until I press the gas pedal a few times. Has been smoking since April of 2024 but coolant problem occurred sometime in January of 2025. Fuel issue had been happening since September of 2024.
- Jackson , TN, USA
My 2017 Ford Escape has a 1.5L EcoBoost engine that has been leaking fuel into my cylinders. My mechanic says I'm lucky it didn't cause a fire while I was driving it. Due to the damage, I now have to replace my long block engine, quoted at $11.2K. A week after I bought the car in late May 2024, the car began to smell of gasoline whenever I used my A/C, which I rarely do. A constant problem I've experienced since purchasing this car is misfiring, specifically cylinder two misfires. Ford needs to recall these engines, as I believe their design is faulty and these problems could have been prevented. The longer they refuse to acknowledge the problem they've caused, the more time unsuspecting people such as myself can drive around their new Fords and potentially have their cars burst into flames.
- Petoskey, MI, USA
My ford escape was diagnosed 12/31/2024 with a slight coolant intrusion. The dealership said my escape would require a new short block engine at the tune of $7555.28. I still owe $5800. I bought my car 12/2020 from a ford dealership with 3rd party extended warranty with 45k and now vehicle has 72k. Ive been having vehicle serviced at different ford dealership located closer to my house.
- Oklahoma City , OK, USA
-purge valve solenoid replaced twice for evap systen, code 1450 occured 01/05/2021 & 05/14/2021 and -leak in radiator, unknown if blown gasket. Received message -??high engine temperature stop safely-?? with zero radiator flued in tank occured 11/2/202. This has not been repaired but I have been aware of class action law suit related to this issue.
- Valley Glen, CA, USA
The oil pump failed due to the coolant intrusion into the engine, causing low pressure and sludge. My mechanical breakdown warranty inspected it and will not cover the replacement due to the sludge. The check engine light came on and off after I hit 70000 miles, and I was alerted to a recall when I got my last oil change in March of 2024, but the Ford dealership stated I had no warranty and no recall to address.
- Mount Pleasant, SC, USA
Coolant intrusion into combustion chamber requires new engine. Verified by Ford dealer. Not covered by warranty. Ford technician states engine block manufacturer issue.
- Kansas City, MO, USA
Our car started slipping gears, jerking, take forever to accelerate, and would lose power. We took to dealership thinking it was a transmission. They told us no it wasn-??t the transmission and we needed the replace the fuel pump injector we did that. A week later SAME issues happened again they replaced the pump again. A month later SAME symptoms again this time they told us we needed our engine replaced. So we got a brand new engine in. A month later I lost power while turning onto to a highway and the dealership told me that it was the new engine breaking in. Not even 3 months later after the new engine being put in our car starts to act up with the SAME symptoms. We took it back since the engine was under warranty. They tell us we need a new transmission. We told them we knew it was the issue the first time around. We can-??t afford a new transmission after just putting a new engine in 3 months ago! Stay away from this year ford escape. Our car only had 116,000 miles and it-??s our family car so we can-??t drive it anymore cause we can-??t afford another big issue to be fixed. Mainly because we think the dealership doesn-??t want to admit their mistakes and won-??t resolve the issue for us. Can-??t believe the car has these two huge issues in one year let alone less than 6 months apart!
- Harvard, IL, USA
Cylinder (2) misfire causing coolant intrusion in engine block. Tested and failed damaged cylinder plug causing misfire. Engine ruined!
- Richland, WA, USA
I was driving down the road and my vehicle stalled out and had little to no acceleration Was stuck in the middle of an intersection until I could move it to a parking lot putting my safety at risk. Dealer (Brondes Ford Toledo) ran codes, yet would not tell me the codes after they tried to charge $11,000. No Warning lights yet, had engine lights on until the dealer replaced Fuel vapor assembly and crankcase pressure sensor a little less than 30 days beforehand. After service Ford said it was good to go and stated this could not have been related to the bushing already recalled.
- Toledo, OH, USA
- Statesboro, GA, USA