The contact's daughter owns a 2017 Ford Escape. The contact stated that the headlights and taillights were inoperable. There were no warning lights illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed and determined that water had entered the light assemblies. The headlight and taillight assemblies were not properly sealed. The bulbs were replaced. The manufacturer was not contacted. The failure mileage was approximately 100,000. The VIN was not available.

- Virginia Beach, VA, USA

The contact owns a 2017 Ford Escape. The contact stated that upon approaching the vehicle during a rainstorm, the contact observed water pooling inside the taillight assembly. The contact then became aware that the taillights were not functioning as needed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the taillight assembly water seal allowing water to leak into the assembly and short-circuiting the taillights. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 23,000.

- Ferndale, MI, USA

The contact owns a 2017 Ford Escape. The contact stated that upon approaching the vehicle, she became aware that the taillights were retaining water. As a result, the taillight brake lamps failed to function properly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that water had caused severe damage, preventing the bulb from being replaced, and advised that the vehicle be taken to the dealer. The vehicle was not repaired. The vehicle was then taken to the dealer, who diagnosed a failure with the adhesive allowing the lens to separate from the housing. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 72,000.

- Rutherfordton, NC, USA