10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 15,150 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was in for routine maintenance, it was discovered that the rear shock absorbers were leaking fluids and needed to be replaced. The vehicle was not yet repaired. The cause of the failure was not determined. The local dealer columbia Ford located at 234 willimantic rd, columbia, ct 06237, and the manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 34,000.
- Lake Wood Range, FL, USA
Driving at low speed, about 15 mph, on a residential street. The right front suspension came off the car. The car pulled to the right, a parked car on the right was sideswiped mostly at the rocker panel level, caused by the right front wheel of my car. When the vehicle came to a stop, the right front tire was flat, the rim had cracked into 2 pieces, the axle and most of the suspension were disconnected, and the front knuckle which is supposed to hold it all together is cracked.
- Philadelphia, PA, USA
Complete right front suspension fell off the vehicle, wheel and all..and caused a minor collision traveling at appx 15 mph. Tow truck had to retrieve complete suspension and wheel. No brakes because brake line severed.
- Philadelphia, PA, USA
- Atlanta, GA, USA