The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine block had failed, causing coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 110,000.

- Lakeview, OH, USA

The contact owns a 2019 Ford Escape. The contact stated while starting the vehicle, there was white smoke coming from the exhaust, with the check engine warning light illuminated. The contact exited the vehicle and checked under the hood and became aware that the coolant reservoir was low on coolant. The contact refilled the coolant reservoir and drove to a local dealer where the vehicle was diagnosed. The contact was informed that there was a misfire in cylinders #2 and #3 due to coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.

- York, PA, USA

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power; however, the engine remained running. The contact pulled over to the shoulder of the roadway to turn the vehicle off. After restarting the vehicle, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose or duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 30,000.

- Fox Lake, IL, USA

My check engine light first came on in June 2024 (3 months ago), and said there were too many cylinder 4 misfires, and to replace the spark plugs. This was done, check engine light was cleared. My car began showing an "engine fault, service now" error 2.5 weeks ago and it sounded like water was "rushing" in the engine. The check engine light came on 3 days later, got the codes read, took it to a mechanic, then exchanged the ignition coil. When I went to pick it up, the car shuddered whenever trying to accelerate, so much so that my car wouldn't accelerate, and I had to have to towed to the Ford dealer. The mechanic confirmed that with the codes and the symptoms, and he previously worked at Ford, there is a coolant leak into the engine block and I would likely need a new engine. There is a Technical Service Bulletin out for this issue, so they know it exists. The dealer has not confirmed the issue yet, they said it will probably take 2 weeks before they get to that, then it would likely be 1-3 months to get the parts here, then they would start repairing it, but there were 3 vehicles ahead of mine with the exact same issue. My safety was put at risk because the car would not accelerate to the speed limit, increasing likelihood of a wreck, and the engine felt like it was going to die at any moment when I returned the one block back to the mechanic.

- Eagle River, AK, USA

Coolant leak into cylinders leading to loss of power/acceleration and degradation of the engine. Inability to accelerate and loss of acceleration posed safety risk when merging into traffic or being able to avoid an accident. Degradation of the entire engine puts the vehicle at risk and compromises safety of the driver and other cars on the road. Problem confirmed by independent mechanic and Jack Kain Ford dealership. Check engine light came on and at first was diagnosed as needing spark plugs replaced. Vehicle shaking and check engine light continued leading to the diagnosis of coolant leak. According to both mechanic and dealer, this is a common engine design flaw in the 2013-2019 Escapes of all type 1.5, 1.6 & 2.O L.

- Lexington, KY, USA

Engine light was coming on in the car. Engine was shuttering and ticking/knocking on start up and then would stop after running for about a minute. Had it put on the scanner and the code said misfire on cylinder one/ignition coil. Had ignition coil on cylinder one replaced twice. 1st time replaced was the beginning of Sept and then the 2nd time on 9/18/24. Car would run fine for a week and then the engine light would come on again and the engine was doing the same thing. This time took the car to the Ford dealership. Service Supervisor said coolant was leaking into the cylinder and that the short block would need to be replaced. The car had 54,000 miles on it when these issues started and now the engine needs to be replaced at only 56,000 miles and I am without a car while having to wait for it to get fixed. Car could have stalled/stopped while driving and caused an accident. Engine will be at the dealership for review if needed.

- Shepherd, MI, USA

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket had failed due to coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 30,000.

- Corona, CA, USA

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle jerked while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and DTC code: P0303 was retrieved, and the spark plugs were replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

- District Heights, MD, USA

Engine has a coolant intrusion! This model had a recall for a faulty engine 2 years ago. Many other Escape owners are reporting the same issue I am having. Ford replaced a faulty engine with another faulty engine....

- Hinesville, GA, USA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine and the engine hot warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact allowed the vehicle to cool down. The vehicle was driven to the residence. The following day, the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 10 MPH. The contact stated that the engine overheated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was being repaired. In addition, the contact was informed that the failure was due to a defect in manufacturing. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.

- New Albany, IN, USA

The contact owns a 2019 Ford Escape. The contact stated while driving on three occasions at 55 MPH, the engine overheated. The vehicle was steered to the side of the road. The check engine warning light illuminated, and the low coolant message was displayed. The vehicle was towed to a dealer three times where it was diagnosed that the water pump and gasket screws needed to be replaced. The vehicle was repaired but the failure reoccurred. The failure mileage was 68,000.

- Lewistown, OH, USA

This Ford Escape has a known engine problem that results in a spark plug seizing into the engine block. This known issue causes the motor to hesitate, run poorly, become sluggish and ultimately fail potentially in traffic. This concern becomes a danger to other drivers as well as the owner of the vehicle. The dealership immediately knew of the concern was aware of the problem when we called. It took them minute to confirm the problem and they stated to us, "we've seen this problem, on this specific engine a number of time." Ford is aware of the problem and provides some or no assistance to consumers. They are provide some assistance to my family, but I'm not sure why they are not fixing the known problem at Ford's total expense. This specific vehicle has 55,000 miles and is 2 month outside of the 60 month engine and drivetrain warranty. Ford customer service will not advance our conversation beyond the dealership requesting help for a known issue. My sisters safety was at risk before identifying the concern. Ford is making her pay $4700 and a 3 week car rental to repair for their known issue. This seems blatantly unfair and unsafe to consumers. sincerely

- Stockbridge, MI, USA

The contact owns a 2019 Ford Escape. The contact stated while starting the vehicle, there was a misfire, and the contact also noticed smoke coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 70,000.

- Hillsboro, OR, USA

The 2.0 Ecoboost has a known defect than can cause coolant to leak into the pistons causing total engine failure. This could cause an accident due to lack of power and or loss of power while driving or crossing roads or highways. I have spoke to Ford techs and the dealership. Ford has admitted this issue and have failed to provide any type of repair or recall. My current 2019 is not showing symptoms but they could arrive at any moment. This is worrisome, knowing an issue could arrive that would put my family and myself at risk

- Demotte, IN, USA

On Monday [XXX], my wife was driving her 2019 FORD ESCAPE SPORT WG. She received an alert on the dashboard that her car was overheating. She stopped at a parking lot and the car was towed to our mechanic. His diagnostic was this, "Your car has random misfire codes (P0300). We found antifreeze (coolant) in cylinder #3. This is basically what the extended warranty should cover." Steve Yun - VP of Operations, Decatur Auto Repair and Body Inc,301 Dekalb Industrial Way, Decatur, GA The vehicle is now with Ford FIve Star Dealership in Stone Mountain, Georgia and they are refusing to repair the vehicle because it is not covered by the extended warranty. NOTE: When I spoke with customer service at Ford Corporate - at this number ((800) 392-3673) - we were also informed that our vehicle was not covered because our specific vehicle was over the five year warranty date (July 2) and there was not an extended warranty assigned to the VIN#. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Avondale Estates, GA, USA

At 78,000 miles the water pump went out and turbo blew lodging parts in cylinder 2. driving down the highway at 70 mph when it happened. Car shut down and was barely able to get it off the roadway. Had to be towed.

- Cookeville, TN, USA

Noticed vehicle was admitting black and grey smoke on cold start. Took vehicle to local automotive service center. They conducted a Level 1 Test - leak down testing. They found that coolant was infiltrating the engine. The cylinders are showing scoring. The repair would consist of replacing the engine at a cost of $13,000. This is apparently a known defect for this engine.

- South Lyon, MI, USA

The contact owns a 2019 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle started shuddering. The driver pulled over to the side of the road. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with coolant intrusion into cylinder #2, causing a misfire. The independent mechanic attempted to repair the vehicle; however, while attempting to repair the vehicle the failure reoccurred. The vehicle was not repaired. The independent mechanic made the contact aware of Customer Satisfaction Program: 21N12. The vehicle was then taken to a dealer where it was diagnosed; however, the vehicle could not be repaired under the Customer Satisfaction Program, because the vehicle was leaking oil instead of coolant. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 74,051.

- Lynn Haven, FL, USA

Coolant leakage into the cylinder bores causing engine damage and could lead to engine fire. This issue is under a class action lawsuit in the state of California currently. Many employees I spoke with in the Ford service dept and Ford customer care stated that this is a known issue that they are only fixing this issue on vehicles through 84K miles. I was sold this car in July 2022, the lawsuit filed in 2021. The dealership went so far as to conceal the issue further having then sold me an extended warranty that also did not cover the repair based on mileage. The issue was confirmed by coggin Ford service dept on 7/22/24. Arlington Toyota whom I purchased the car would not make any effort to assist in reaching out to rectify the situation through Ford in any way. The issue presented with water sounds behind the dash and puffs of smoke from tailpipe when car was turned on, mechanics were not able to locate any issues. The day I took my car to the mechanic for this issue was the first time the check engine light came on, the car was puttering and did not want to pick up speed and it seemed like it barely made it to the mechanic.

- Atlantic Beach, FL, USA

Problem was first detected when engine service light came on while engine was idle. Coolant reservoir was empty and filled several times prior to inspection by the same dealership where the car was purchased. Inspection happened 11 days later, car was driven about 100 miles between first noticing the empty coolant tank and the date of service. During inspection and diagnostic, coolant was found leaking into cylinder along with a broken head gasket and a cracked engine block. Since getting service at the dealer, car has been observed to be lurching when accelerating at either highway speeds or high RPM (unsure of precise onset of symptom), creating worries that diagnosing the problem has accelerated the engine deterioration.

- Johnson Creek, WI, USA