10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
299 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #152

Sep 172023

Escape

  • miles
Door was creaking and making several popping noises when opening and closing. That went on for about a month, going from just a creak, to a pop, to several pops. Now there is very little sound, but the door occasionally resists closing completely. Took it in, and was told a piece inside had popped away from the door. They said it would require body work, but the warranty had run out to cover it. They will reach out to Ford for assistance. They stated that Ford has been "really good" about covering the repair, but could take up to 3 weeks to hear back from Ford. I was told it was ok to keep driving it in this condition, but to not roll the window down. Several articles I've found indicate this is a known problem, and that there's a possibility the door could open while driving. Please push Ford to issue a recall! This is very dangerous!

- West Fargo, ND, USA

problem #151

Jul 012023

Escape

  • miles
spot weld failure in doors arm. a loud popping noise when comes open or closed. sometimes doesn't want to close.

- Evergreen Park, IL, USA

problem #150

Jan 242023

Escape

  • miles
Left front door hinge failure and door was unable to be closed. $2278 in repairs to resolve the door and damge caused to the left fender.

- Baton Rouge, LA, USA

problem #149

Aug 282023

Escape

  • miles
Spot welds on the drivers door are broken.

- Roselle, IL, USA

problem #148

Sep 132023

Escape

  • miles
The pop weld on drivers side door is broken, door makes a cracking, popping sound when opening and closing. Window will not roll down on this door. Door opened during driving but no damage or injury occurred. Ford is refusing to fix problem due to being 4 months outside of warranty even though I am under 36,000 miles. Will cost upwards of 3,000 to fix

- St. James, MO, USA

problem #147

Sep 082023

Escape

  • miles
Cracked or broken spot welds in the left front door at the check arm attachment point, popping noise-?? when the door comes open and the door can be unable to latch when closed or can suddenly come open when it had been closed. Window would not go completely down

- Laredo, TX, USA

problem #146

Sep 012023

Escape

  • miles
Okay so on the first of September I noticed my driver's side door was squeaking and this thing you know couldn't shut it and my spot welds were gone and pretty much my doors just hang in there and I'm going to send pictures for you I can't drive my car I had to drive from south Carolina to West Virginia

- Charleston , WV, USA

problem #145

Sep 092023

Escape

  • miles
On my 2020 Ford escape the drivers door pops when I open and close the door. It is at the point right now I must pull the door in very hard and push it out very hard to open.

- Oley, PA, USA

problem #144

Sep 102023

Escape

  • miles
The driver door began making a loud popping noise when I would open and close it. About a week after I noticed the popping sound, the driver door wouldn-??t close. Upon further inspection I realized that the spot welds on the door assembly bracket have broken. I had to position it carefully so that I could close my door all the way. My driver side window will only go down about 4 inches now. There were no lights indicating any issues with my door. If I open my door all the way then it won-??t close again, the broken door assembly bracket prevents it from closing. As it is a Sunday morning, I have not had this issue inspected at the dealership yet, but I plan to call first thing in the morning to have it looked at.

- Strasburg, VA, USA

problem #143

Jun 152023

Escape

  • miles
Driver door hinge arm started cracking and popping when opened fully. Automatic window will not roll down. Car was a lease still under 36000 miles when reported. Purchased vehicle with knowledge that other of the same make model and year were recalled.

- Little River, SC, USA

problem #142

Aug 302023

Escape

  • miles
The weld that holds a mechanism for the door has broken loose. Making cracking sounds and hindering the door to close properly. Also the windows will not go down.

- Palomar Mt. , CA, USA

problem #141

Sep 012023

Escape

  • miles
Welds holding door check to inside of the front driver side door broke.

- Wyandotte, MI, USA

problem #140

Sep 042023

Escape

  • miles
The drivers door made a loud pop when opening and it is now difficult to close and to open. it scrapes and pops out of place along the hinge and on the inside of the door. at one time it was not shutting at all. Hopefully it will not do this again, but something is broken. I was travelling when this happened with a passenger in my car and if m y door would not have shut at all i was far away from home and it would have been a huge inconvenience! I took my car to the dealer i bought it from in my town and he took a video of the noise it makes and the difficulty shutting and opening. He then called me the next day after talking to the techs that they are aware of this happening to some of the Escapes and i will have to seek a private shop to get a new door as he says this is not covered under warranty. This is preposterous and i cannot believe there is not a recall on this issue after i have read about this issue online and it is happening often. There was no warning, just a pop and immediately problems getting the door open and closed.

- Saint James, MO, USA

problem #139

Sep 022023

Escape

  • miles
spot welds on door check arm pulled out. is affecting operation of window.

- Mercer, PA, USA

problem #138

Sep 032023

Escape

  • miles
On Sept.3, 2023 I went to my car and opened the driver's door, there was a creaking sound I never heard before, I thought someone had hit it in the parking lot but there was zero damage to the outside of the door. As I opened and closed it a few times, the sound got worse and after a few times, it hardly closed. When I went to shut it, I had to almost force it to close. This is a problem, and it came out of, nowhere. It is certainly a safety concern. On the morning of Sept. 4, 2023 I had my boyfriend look at it and he could see where the problem is, it's the hinge area on the driver's side towards the front of the door, where it attaches to the car.

- Apple Valley, MN, USA

problem #137

Aug 302023

Escape

  • miles
There is a popping sound when opening and closing driver door. It appears some spot welding has broken. Also driver door window will not roll down all the way.

- Elizabethtown, NC, USA

problem #136

Sep 022023

Escape

  • miles
Drivers side door brake spot welds have broken causing the door to be unstable, unable to open or close, or to not stay open or closed.

- Wapakoneta, OH, USA

problem #135

Aug 122023

Escape

  • miles
Opening driver side door heard a pop, door hinge sprung causing door to open and driver side window stuck Ford will not take responsibility and fix it. The whole door needs to be replaced and they're quoting me $3000.

- Ventura, CA, USA

problem #134

Jun 092023

Escape

  • miles
Through normal use the drivers door spot welds have broken. Ford would cover $1500 of a $4000 fix. This is not my fault and I feel that they should cover the repair 100%

- Faribault , MN, USA

problem #133

Jul 112023

Escape

  • miles
Driver door - one day, without prior warning, when opening or closing the door, it makes a popping sound as if a hing of some sort is broken. The door does not remain in an open position when getting in our out. Consequently, the drive window only opens about 2 inches.

- Titusville, FL, USA

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