10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
299 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #172

Oct 052023

Escape

  • miles
The front driver door started to make large popping sounds and becoming difficult to close. The arm inside the door is now loose, grinding, and visibly not connected to the door. The drive window can also not be lowered now.

- Blasdell, NY, USA

problem #171

Oct 092023

Escape

  • miles
Drivers door one day made a popping noise and then was unable to close. Door hinge issues and ford will not repair without cost although the door has not had any impact, collision or trauma, it just stopped working one day.

- Chester, VA, USA

problem #170

Aug 282023

Escape

  • miles
Driver's side door the spot welds broke off, door was making a popping sound whenever opened. Driver's side window also wouldn't go down all the way. Took to dealer to check on it and they knew about this issue right away, advised us to take the car to a body shop because we would need a new Driver's side door put on.

- Dyer, IN, USA

problem #169

Oct 082023

Escape

  • miles
Driver side Door hinge of my 2020 ford escape is starting to pull off the door spot welds

- Waco, TX, USA

problem #168

Sep 012023

Escape

  • miles
Pop weld on drivers side door broke. Ford is refusing to fix it or pay for the replacement parts even though there is an active investigation about this problem on multiple 2020 escapes... Hoping the investigation is wrapped up soon and a recall is ordered

- St. James, MO, USA

problem #167

Oct 022023

Escape

  • miles
A weld in the driver-side door failed rendering the door nonfunctional and making it difficult to safely exit the car and creating a concern that the door may not provide proper protection. The weld failure was not due to an accident for any misuse. Personnel in the Ford service department and body shop were very familiar with this problem due to other similar cases. Ford corporate is reluctant to acknowledge or address the problem, stating that the NHTSA has not required a recall. As a senior citizen I should not be expected to climb through my vehicle to exit my vehicle safely and I should have confidence that the door will protect me. The failure of the weld requires the entire door to be replaced at a cost of $2000. Welding is the basic blocking and tackling of car building and Ford has been welding car bodies for over 100 years so there is no excuse.

- Ann Arbor, MI, USA

problem #166

Oct 032023

Escape

  • miles
The spot welds on the check hinge for the driver door are broken. Door is having issues opening and closing and the glass window will not come down.

- Laredo, TX, USA

problem #165

Sep 302023

Escape

  • miles
The spot welds on the driver's side door check are broken. The window will go down. Door is hard to shut.

- Pocahontas, IL, USA

problem #164

Sep 252023

Escape

  • miles
Driver Side Door when opened makes loud Popping noise and doesn't want to shut properly and doesn't latch completely. It appears that the spot welds in the check arm for the front doors are failing.

- Horn Lake, MS, USA

problem #163

Sep 192023

Escape

  • miles
On the 19th of September, 2023 I took my 2020 Ford Escape SE FWD 4-door, 3.1 into Zeck Ford, 4501 4th Trafficway, Leavenworth 66048 to have my driver-??s door fixed that was making the Snaping, Popping and Snaping sounds. Also, the driver-??s door window would not roll-up or roll-down. Escape vehicles exhibit cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly and the cost was $2,515.94 to repair my Escape by replacing the whole driver-??s door.

- Leavenworth, KS, USA

problem #162

Sep 182023

Escape

  • miles
Driver side door making a clunking/ popping sound when opened and closed and window not operating normally. The hinge is very loose. It sound like the door is going to fall off because it does not close all the way. This is a safety issue and Ford should fix this at their expense. Never had a car with this issue before

- Stony Point , NY, USA

problem #161

Sep 232023

Escape

  • miles
Driver side door henge is making a loud popish / clicking noise. Driver window is extremely slow to roll down /

- Kenly, NC, USA

problem #160

Sep 262023

Escape

  • miles
The driver's side door spot weld failure in the door's arm. Unable to close the door.

- Mobile, AL, USA

problem #159

Sep 272023

Escape

  • miles
There is a popping noise when the door opens and you can see the metal flexing where arm is connected to. If that fails the door could possibly fly open or fail to open altogether.

- Batavia, OH, USA

problem #158

Sep 182023

Escape

  • miles
The driver side door hinge has separated/ broken away from the door frame. The damage has also caused internal issues with the working mechanisms inside the door such as the window not going down fully.

- La Vernia, TX, USA

problem #157

Jul 162023

Escape

  • miles
After experiencing cracking and popping noises I took car to dealer and was told the welds on driver door are cracked. The window will not roll down. The door swings open and I fear it will brake off. Occurred at 34000 but 6 months after warranty ended. Over $2500 to repair and was told no recall and it is a common problem. Long wait for doors due to so many customers needing doors replaced.

- Bourbonnais, IL, USA

problem #156

Sep 182023

Escape

  • miles
heard a small popping noise when i opened the door. the next day i heard a louder pop and the driver door no longer would hold open. the door check bracket separated from the door.

- Frederick, MD, USA

problem #155

Sep 012023

Escape

  • miles
There was a popping noise when opening the door. Dealer said it was a weld crack on the door plate.

- Cincinnati, OH, USA

problem #154

Sep 032023

Escape

  • miles
My Ford Escape driver's door is getting worse. The weld is broken, and my window only goes down about one-half inch. Sometimes when I'm driving it makes a loud noise and I'm afraid it may open by itself. It's getting worse as time goes on. I've taken it into a ford repair shop, and they have checked it out. They are contacting FORD to see if they will cover the cost. I cannot afford $2500 for this repair and frankly, I'm starting to worry about my safety while driving it.

- Apple Valley, MN, USA

problem #153

Sep 202023

Escape

  • miles
My drivers door arm receptor has broken free of its spot weld inside the door, causing severe safety issues. [see Car and Driver article BY ALESSANDRA KAESTNER PUBLISHED: JUL 14, 2023] Same issue. This happened to me today 09/20/2023. * I cannot fully open drivers window because of this defect. Major safety issue if my vehicle goes into water. * I cannot open the door from outside, if locked. Major issue to persons with disabilities who can't climb across the console or back seats. I pulled a leg muscle today doing so. My back hurts also. Ford spot-welded the door arm receptor on a piece of metal that is too thin to provide support. This is enough for a recall. When will you do this" What is taking so long" Already tired of not being able to use drive thru because my window will not lower. A major inconvenience.

- Piedmont, SD, USA

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