I purchased this car brand new in July of 2020. In the Fall of 2022 the driver side door started making a popping sound when opening and closing and wouldn't close properly. At this point the window started not going down all the way. I took it in to the dealership and was told that the regulator would have to be replaced. They ordered the part and when it came in they replaced it but they discovered that the welds on the bracket holding the check strap to the inside of the door had come detached and the track had become bent and was actually keeping the window from going down. They said that it could not be repaired and the whole door would have to be replaced. To me this sounds like a factory defect and Ford should be responsible for 100% of this replacement. I was outside of my factory warranty so I would be out of pocket for the replacement. The service advisor reached out to Ford to ask what they could do. Ford offered to cover a portion of the expense but still left me with an out of pocket amount that I can't afford to pay. This car was barely 2 years old when this happened and this should not be happening under normal use. The dealership riveted the bracket back to the inside of the door and it's a temporary fix but the window still doesn't go down. It is a major inconvenience and I'm concerned if in an emergency I won't be able to get my window down. I'm paying good money for a new car and should not be having this issue. FORD YOU ARE RESPONSIBLE AND YOU SHOULD PAY FOR THIS REPLACEMENT! I'VE SEEN MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE.

- Guthrie, OK, USA

The driver door frame has a fracture spot weld on the inside of the door, causing the window to fail to move up or down as needed. The failure caused the door to make a lot of grinding and cranking sound while being opened out wide. I took the vehicle to the dealer who diagnosed that the door either needed to be replaced or just the inner portion of the door needed to be repaired. Ford would not cover the cost of repair. Manufacturer is aware of the problem and has released a TSB about the issue Manufacturer Communication Number:?SSM 50150 NHTSA?ID Number: 10201603

- Watertown, MA, USA

Driver side door internal function has failed. Door window not functioning properly, not opening correctly and does not stay open in position.

- Big Flats , NY, USA

Driver door check arm attachment point (black door hinge) snapped from manufactured spot weld to frame of door. Ford Dealer stated my Escape was the 3rd one that month with the same problem. Mechanic said the hinge was not welded properly at the bottom spot weld by manufacturer and that I should call Ford and NHTSA to see why my 2020 Ford Espace S 1.5 AWD isn't covered under the Recall ID # 10201603 as it is a Ford Escape between 2020 and 2021. SSM 50150 recall notice

- Albuquerque, NM, USA

The spot welds on the driver side door where the arm connects the door to the car broke. My window, locks, and side keypad now malfunction. In addition, my battery drains at night. I have taken my car to the dealership service center and body shop/collision center. My door will have to be replaced. There were no warning messages or symptoms prior to the spot welds breaking. The door doesn't properly open or close and fingers could get slammed when it closes on it's own.

- Sylvania, OH, USA

Front passenger door began making loud snapping noise when closing or opening. Window was affected, would only go down halfway and required manual assist to close. Took to dealer, repair not covered by warranty. Told spotwelds at door check were busted. I had the spotwelds replaced on 12-29-22. It was quite expensive and didn't seem this should happen in a car only 2 years old..

- Desloge, MO, USA

The spot welds have broken on both front doors at the check arm attachment points in the door assembly. See 10201603NHSTA safety issue.

- Marfa, TX, USA

Driver door brake bracket spot welds failed preventing driver door from closing. Fortunately for me the event happened when I arrived home buy renders the vehicle unusable because the driver door is hanging nearly wide-open. I see via the internet thay others with this same vehicle are having the same issue and the repair requires the door to be replaced but there are no doors available. There are only 3 tiny spot welds securing this bracket to the door. The car has 49 thousand miles on the odometer and to my knowledge has never been wrecked. I purchased it in 2020 with 4 thousand miles on the odometer from Greene Ford in Gainesville Georgia.

- Auburn, GA, USA

The driver door was stuck open. Upon closing, the door limiter broke off and pushed against the window track making it impossible to roll the window down. I have contacted Ford twice about this, with no resolution yet. The Ford body shop says that the only "fix" is replacing the entire door for a price tag of nearly $2K. They have not acknowledged a manufacturers error or defect to correct this problem. My dealer is aware of other similar occurrences to 2020 Ford Escapes

- Danbury, WI, USA

NHTSA ID Number: 10201603/ SSM 50150 - 2020-2021 Ford Escape My vehicle is having this EXACT issue and there are many other Ford Escape owners that are having this issue and even with the manufacturer extended warranty it is not covered. This issue has obviously been reported with the reference number above and NHTSA PDF attached. fordescape.org/threads/door-limiting-rod.116354/page-2 has so many other Ford escape owners with the EXACT same problem. This IS a safety issue as the door can fail to open or close at any given time with the arm tack weld falling off and rendering the door not useable. Currently they are just tack welding the door back together which is also not acceptable. No warning just one day the door started popping and you could see that the (3) places the limiter arm was tack welded on were now open holes in the door. This also effected the use of my window, it would not go down more that 1/2 inch. They are also having to fix that issue as well. Not being able to enter or exit my vehicle from my drivers side door is not acceptable and the faulty construction of this car should not have to be paid for by the customers. The Ford 2020 Escape I own has already had recalls, caliper falling off the passenger side after 1 year, seals around windows and lights failing allowing water inside the door, and electrical issues. This car should be taken off the market and the road for safety issues. There is currently another recall pending for this specific vin manufacturer recall number 22S73 about the fuel injector developing a crack posing a fire issue. Please rush this into a recall for the owners of this car that are paying to own the car and now paying for faulty design and build issues.

- Marietta, GA, USA

In late September, my rear driver's side window was being opened. It fell halfway and would not move up or down. I took it to the dealership for repair and they informed me that the regulator for that window had snapped and needed to be replaced. It took them roughly a month to find a replacement part. I finally picked up the repaired vehicle today. While talking to the service agent at the Ford dealership, he told me that in the past month, three other 2020 or newer Ford Escapes have come into this one small dealership with the exact same problem. For this reason, I think that this should be looked into. Four identical and newer cars needing the same repair from the same small dealership in a month is suspicious.

- Portage, MI, USA

what component: drivers side door and door check; yes it can be inspected safety impact: the door check has been disabled and is inoperable reproduced: yes; by 2 dealerships and 2 collision shops inspected: by 2 dealerships and 2 collision shops warnings: no warning lamps, only a clicking noise The driver's side door started experiencing popping noises after a recent detail appointment. After hearing the sound for about a week I visited a local Ford dealer for guidance on where and how to address the noise. The dealership referred me to a collision shop after discovering (and breaking) the door. They acknowledged that the "door check" was inappropriately manufactured as they could see the "rivets" when the door was open; and it appears that the paneling had shifted. Their review of the issue left my door inoperable/and unable to close. They managed to get it to close but now the door check is completely inoperable and my door does not open safely - as the door check is no longer controlling the door opening and closing. Following this visit to a local dealership, I visited 2 collision centers and the dealership where I purchased my vehicle and all 3 locations indicated this is a "known mechanical issues" with 2020 Ford Escapes. The 2 collision centers had multiple Ford Escapes on their lot with the same issue. My car has 50K miles and I was told that Ford considers this part of the bumper to bumper warranty. That seems inappropriate and inaccurate (not to mention convenient for Ford). I am concerned that Ford is building cars with doors that only last 2 years.

- Beltsville, MD, USA

Heard a large popping noise when open door driver side tack weld to hinge popped off holes in door

- Ovilla, TX, USA

I came home from work last evening and when I opened my car door it sounded like it was falling off. I got my husband we looked at it and could see nothing. I call 5 Ford Dealerships because I have the premium warranty with 100,000 miles coverage. I was told what was wrong with my car the welds inside the door was broken and that it wasn't covered under the warranty and its about $3000 to fix the car. I was told not to roll my window down because it would likely break. I was also told that this is a problem with the Ford Escapes. All 5 dealerships know of this issue. I was told that the only thing my warranty covers is mechanical I told them that since I cannot use my window that makes it mechanical. It is also a safety issue because my window could break and I or someone in the back seat could be cut. I spoke with [XXX] a customer rep for Ford she told me she is working with others and that Ford would cover maybe 60% of the cost. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Lima, OH, USA

Front Drivers Side Door makes a popping noise when opening and closing. Cannot open door all the way. Also, window will not roll up or down unless door is open. Took car to body shop place to find out the cause. According to them, spot welds on the door broke off. Concerned about damage to door and would not be able to get out of car through window if window is not able to be rolled down. Additionally, my research of the problem online has shown that this problem appears to be a common issue with the 2020 Ford Escape.

- Mason, TN, USA

On/or about 8/23/22 the vehicle door jammed while trying to close the door and would not close. After several attempts to close the door it closed. Upon closer inspection of the door it was found that metal had fatigued and cracked around multiple welds on the door frame allowing the weld to separate that hold the door check and intrusion beam in place. In addition the door pops open when a rough section of roadway is encountered such as a railroad crossing. Ford is aware of the problem as they have issued a special service message covering the issue. Ford however refuses to repair this serious safety issue as the vehicle in question has more than 60,000 miles on it and is not eligible for standard warranty repair. Per Ford Motor company documents the entire door and check assemblies must be replaced to correct the problem. Ford's documents also indicate that all 2020 and 2021 Ford Escapes are effected by this defect which they are refusing to repair. As this defect could result in someone falling out of an effected vehicle or being injured as a result of the intrusion beam not being properly secured during a side collision the effected vehicles need to be taken off the road until Ford Motor Company replaces all of the doors that are made from steel that is subject to this fatigue failure problem.

- Shreveport, LA, USA

Bought this brand new in April of 2021. Original owner. My problem is with the drivers side door. Every time I open it it makes a popping sound. No accidents or incidents. Seems like something is seriously wrong with the middle component. Now I have to barely open it just to squeeze through as I'm worried that it'll fall off. What's the deal? Overpriced vehicle. Many other problems but this one takes the cake 86000 highway miles mainly commute. But this isn't about the engine it's about the quality. Also vibration coming from the transmission, poor carpeting that receded right after I bought it, connectivity issues with my phone, and is a very uncomfortable drive. Ford has officially lost business.

- Kenyon, MN, USA

Driver side door will not open from the inside and window will not go up or down. Also, doesn't seem to be locking properly. Took vehicle to the dealership and they said there is no recall on this issue and it needs to be taken to a Bodyshop to be corrected. This vehicle is a daily driver with very low milage. It hasn't been involved in any accidents or vandalism so insurance will not cover the fix and no recall. This need to be addressed ASAP.

- Mcalester, OK, USA

1 - The spot weld in the door broke. Which is not allowing the window to go down which is also not allowing the car doors to lock. 2 - What if in an accident the window can not go down and that is my only option" What if we cant lock the door going through cities and stopping at lights? Secruiting of doors not locking is a issue. What if door does not hold and falls off? 3 - Yes to Ford Garage in the area 4 - Zero other issues. Like everyone else is reporting the same issue. Im not the only one. NHTSA is even putting a notice out about it. Why is this not covered by Ford? What other issues are wrong with the car if a spot weld broke" Faulty mechanics being used to build a car.

- York, PA, USA

For no apparent reason, driver side door malfunctioned in mid-July 2022. Could not open all the way and power window struggled. Now door creaks and power window stuck in open position. Crest Ford dealer in Warren, MI claimed high winds or over extension. There was no high winds nor over extension. This is a manufacturer's defect. Crest Ford dealer stated I would be responsible for new door -- over $1,000. If I don't repair they are deducting the problem from my trade-in value.

- Warren, MI, USA