My AWD module stopped working for no reason WHILE DRIVING! My car-??s dashboard lit up like a Christmas tree stating for me to pull over safely, AWD fault service required, Hill start failure, pre-collision failure, and the stability and traction control failure light was on as well. My car was towed to my local Ford dealership. I researched what in the world could be going on with my car. I typed in the exact warnings displayed by my car and MULTIPLE articles about the AWD module failing for countless other 2020 Ford Escape cars! I also saw there was a RECALL on this module back in 12/2021-04/2022. They are saying my car is not apart of that recall though"?" How when my car-??s AWD module FAILED JUST LIKE THE RECALL STATED! This is happening/happened to hundreds of other 2020 Escape owners! This recall should be EXTENDED to every owner of the 2020 Escape experiencing AWD failure! This is a HUGE SAFETY RISK! Your car literally just stops working while driving. I got extremely lucky that I was already pulling into a gas station when this happened to me. I can-??t imagine what could-??ve happened if I were driving on the interstate when this occurred, which is EXACTLY what I was going to be doing after fueling up!

- Navarre, FL, USA

The contact owns a 2020 Ford Escape. The contact stated that the front driver-??s side window failed to roll down while depressing the window switch. The contact stated that the failure was a recurring failure and was previously repaired at the dealer. The contact stated that a while afterward, the rear passenger-??s side window failed to roll down while depressing the window switch. The vehicle was taken back to the local dealer and remained for the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 18,600.

- Salem, OR, USA

The vehicle is a 2020 Ford Escape SE with 53,000 miles. Recently, The message screen began flashing messages AMD OFF, Hill Start OFF, Collision Warning OFF. Based on social media, this appears to be a common problem with the 2020 Escapes. According the Escape owners, dealers first check software and if not the issue a electronic module is replaced at a cost of up to $1100. Some of the failures reported were on vehicles with 20,000 miles or less. Aside from cost, there is a safety concern that module overheating may cause engine fires. The vehicles should be recalled for this concern.

- Canton, MI, USA

The car has AWD FAULT along with multiple safety fault pre collision assist, power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100-??s off dollars only for issues to return

- Gibsonville, NC, USA

I have a 2020 Ford Escape that was not included in the recall 20C19/20V575, however my vehicle has been having the issue. Ford dealerships and the Ford customer support were not helpful and said they couldn't fix the issue since my specific vehicle was not included in the recall, even though my vehicle is having the same issue. They directed me to file a complaint here in order to be added to the recall.

- Plymouth, MN, USA

Back door of my,2020 Ford Escape SE, is stuck closed! Won't open at all with key fob or buttons on driver side or button on back door. Multiple times before it got stuck closed, the door wouldn't latch properly and bounce open randomly over bumps in the road!

- Mesa, AZ, USA

AWD fault at 58,000 miles. AWD module has to be replaced at approximately $750. Power train/drivetrain warranty good for 60,000 miles. Was informed at the dealership that it wasn-??t covered under the power train/drivetrain warranty. I have read several complaints from owners having the same issue. Ford needs to offer a recall and reimburse all funds.

- Vernon, IN, USA

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle parked, the contact was unable to start the vehicle. The vehicle was restarted after an hour. On another occasion, while turning left, the vehicle lost motive power. The vehicle was turned off and restarted. The vehicle was taken to a dealer where it was diagnosed that the battery needed to be replaced and codes for the PCM, and headlamp were retrieved. The vehicle was repaired. The vehicle was taken to a dealer where it was diagnosed that the A/C compressor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 31,000.

- Redondo Beach, CA, USA

AWD module has failed and per FORD is not covered in replacement cost. Multiple error messages about forward collision, AWB and adaptive cruise control. This module was covered un a previous customer satisfaction program (Customer Satisfaction Program 21B19) and in multiple issues noted in on line forums should be taken up for a recall. Vehicle appears to run more poorly and thus could put myself and passengers at risk for accident. The error shows up every time the vehicle starts up. I see there are over 40 complaints listed here and I am sure there are more.

- Newaygo, MI, USA

The shift selector locks in park when it gets hot. Several times the car has been disabled due to the shifter being locked in park. The car is in the driveway not allowing for our other car to reach the street. If we had an emergency we were without a car. In addition, no vechicle could get to our house. When the shifter is cooled down it will operate. Meaning that left over night or using some cooling device - like a plastic bag filled with ice water - applied directly can free the shifter up in an hour or so. This issue is mentioned frequently on the internet by other Ford Escape owners. In some cases they claim that Ford actually acknowledged the issue and had a dealer replace the shifter assembly at no cost to the owner. We do not feel safe with no access to transportation due to a disabled vehicle blocking our driveway.

- Royal Oak, MI, USA

I was driving home and all error lights came on. When I got home, my ford app said transmission failure, awd failure, hill start failure and pre collision failure. All of these are necessary to not get in an accident. I called the ford dealer and brought the car in for diagnosis ($200). Ford called a few hours later and said the AWD module is bad and needs to be replaced ($1k).My ford only has 36k miles over 4 years and I-??m the original owner. The vehicle has never been off road or abused in anyway. I see hundreds of people online complaining about this module going bad at such a short time. This should be a recall since ford knew about it with the 2020 vehicles but won-??t replace with their 5year 60k mile power train warranty. It-??s actually affecting my cars performance as I cannot use AWD and car runs sluggish.

- Port Monmouth, NJ, USA

Front passenger door is coming apart - literally the inside structure is separating from the frame of the car. The driver door is automatically locking even when key fob is in the car. When rolling up windows- the Automatic windows continue to roll up and down without touching the buttons. Engine is puttering upon start up- low idling. The engine cuts out when pressing gas upon driving.

- Arlington, TX, USA

Driver side door is literally falling off. The hinge is broken and the dealer says although it is a known issue Ford will not cover it. I cannot open the door or else will not be able to close it again. It took two men to close it once it broke and I've been using the passenger side door to enter and exit. I have 2 small children. All electronics inside of door are now non-functioning. Dealer wants $3,000 to repair. Not sure how a non-functioning door is not a safety issue. There are times when you may have to exit a vehicle in an emergency situation (like when it's on fire, in an accident, etc.) not to mention when you're driving down the highway and the door flies off.

- Houston, TX, USA

AWD control module needs to be replaced at nearly $1000. Just replaced the emissions sensor for $500. Both are known issues and one was a recall but not for my VIN.

- Sullivan, OH, USA

I have already put in a complaint about the broken spots welds, I am now adding to that complaint. I had the window fixed but because the door is broken I cannot roll down the window. My door is now not locking so stays open even when engaging the locks. The electrical system is giving me errors telling me that there is no key detected and so the engine won't start right away. The radio screen blacks out and doesn't work right, won't keep my settings anymore. This all has been happening since my door broke. I am sick of this car. Casa Ford says that my door is not covered by my extended warranty, but my window was, which was broken because of the broken spot welds in the door. This makes no sense since I am not able to use the window because of the door being broken.

- Las Cruces , NM, USA

The lift gate won't open. The "enable" and "disable" options on the vehicle screen are greyed out.

- Ypsilanti, MI, USA

Both front doors have broken spot welds. The driver-??s side window will not function properly-?" it only goes 1/3 of the way up and down when the vehicle is in use. There is also a loud popping sound when the door is opened.

- New Albany, IN, USA

Replaced AWD Module at 49,134 miles - four months after purchasing from a Ford Dealer. It is obviously a faulty module with all the complaints online. Individuals shouldn't have to spend a fortune when Ford knows there is/was a problem with the part, and failed to recall it and perform its due diligence. Ford makes the money and individuals keep going into debt. They need to be held accountable. Multiple repairs shops are aware of the problem! The safety of drivers/passengers is at risk.

- Medford, WI, USA

Consistent metallic cracking noise heard when opening side door. I cannot completely open the door without the door making this noise and it feels like the door could come off at ant time-??..I have to gingerly open the door on entering or exiting the vehicle. Also, the Driver side window does not completely go up and down when door is closed. Dealer diagnosed issue as: BY001 DOOR HINGE BROKEN/DAMAGED. WILL NEED TO BE REPAIRED BY BODY SHOP. DAMAGE HINGE IS PUSHING INTO DOOR FRAME MESSING WITH WINDOW MECHANICS. The mileage is only at 37,835 and has only been driven for commuting to work/home, grocery shopping and very few leisure trips. It has not been in any accident or abused in any way.

- Marietta, GA, USA

Rear View displays on screen while driving forward! Screen also goes blank and is non-responsive!

- Waverly , GA, USA