I I was driving down road speed limit 55., no other cars in sight, and my panoramic sunroof just shattered.

- Oakland, TN, USA

My vehicle has been in the shop (northgate Ford) so many times and they said that there's nothing wrong. The service manager went out with us and saw it wasn't working properly. My car isn't safe to drive as the lane keeping system tried taking me off the road so many times. The dealership wants me to trade my car in and I said absolutely not. I don't want anyone killed because of the problems with this vehicle.

- Cincinnati, OH, USA

My pre-collision light keeps coming on randomly. My dashboard lights up and chimes for no reason. Northgate Ford said my Escape is working fine.

- Cincinnati, OH, USA

Hello, my name is [xxx]. I recently purchased a new vehicle, a 2020 Ford Escape sel, and I have been telling my car dealerships about my backup camera how it just goes entirely black, and it said that the camera is unable to work. I have expressed my car dealerships about it. They keep saying that we don't have the part yet, and I am exhausted from telling them, and I always use my backup camera to park my car back, and I need you guys to do something about it. I just purchase a new vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mckeesport, PA, USA

The engine light in my 2020 Ford Escape keeps coming on. I took it to adamson, now stiverson dealership, a part was installed on the second visit. Two days later, the engine light came on again. I waited one week until I could get an appointment to return to the dealership on October 22, 2020. After waiting all day, I called the dealership and was told they had not had a chance look at the vehicle. I returned to the dealership on October 23, 2020 to have the dealership determine the problem. The car has hard transitions in accelerations at times and the engine light is on signaling a problem that has not been repaired. I have a warranty on my car. I am paying my notes and warranty but the issue with my "new" car is not resolved.

- Birmingham, AL, USA

Safety recall announced on 2020 Ford Escape. Selective, my insurance company, and manry-rawls llc, my Agency sent me an email.

- Waverly, VA, USA

Switch that operates side rear view mirrors is broken

- Galveston, TX, USA

Vehicle shifts very hard when normally driving and when auto start and stop feature functions. The transmission does not know what gear it wants to stay in, often times jerking very hard, which moves the entire car at a complete stop or tosses the driver in their seat when moving and shifting. The vehicle also stalled several times, loosing throttle and function, almost causing me to get T-boned by 2 separate cars in traffic. Overall, the vehicle has issues with transmission shifts, engine realizability, and general safety features as a whole. Someone can and will get seriously injured if this is not investigated and addressed. Vehicle has been taken into the dealer who can't fix the issue, despite it happening several times, and has insisted the customer drive the malfunctioning vehicle. Ford Motor Company was notified about the complaint and is processing a buy back on my personal vehicle. I just don't want others to get hurt.

- Poland, OH, USA

The rear view/backup camera has not worked since the day we drove it home. It will work intermittently but most of the time it shows wavy lines across the screen. Occasionally after shifting from reverse to drive, the camera will start working but the rear view picture will remain on the screen even while in drive! there is also a strange hump in the dash on the passenger side as if something is pushing up from underneath. The dealer was contacted the day after purchase and we were told to bring the vehicle back for inspection. Now we are told that parts are not available and they don't know when they will be. Ford has been contacted and we are getting no help from them either. We have a brand new, expensive, defective, and potentially dangerous vehicle. It also has the strange lump in the driver's seat that others have mentioned.

- Williamsville, IL, USA

When I put the vehicle in 'park' on a flat surface, the E-brake turns on automatically, but when I park on a slight incline, this does not happen. Additionally, when stopped at lights, I noticed that the vehicle was no longer turning the engine off when at a complete stop. When I got home, I went through some of the screens and it told me that the auto start/stop was disabled due to being on a slope (but I was on a flat surface). Additionally, the windshield wiper fluid is not coming out of the lines, but the pump is working because I can hear it, possible clogged lines. Lastly, infotainment system is not working consistently with apple carplay ' sometimes it works, sometimes it doesn't, usually random.

- Doral, FL, USA

The electrical in this car has been nothing but trouble. I bought the car with 2000 miles on it and I've had it about a month and I've had 4 issues with it. The first issues the cruise control epuld not work. I brought it in and they fixed it. My bottom cup holder broke twice now and it's like the bottom of it fell out. Today I get in my car to go to work and the speakers on the front drivers side of the car are not working. Is this typical of this kind of car or is it just my luck? I've had more issues with this car than I have ever had with any other car I have bought in a short amount of time.

- Butte, MT, USA

The backup camera has been checked and "repaired" twice. The monitor within the last five days has ran a gamete of problems ranging in not displaying an image to the image being distorted with a series of lines that move vertically up and down. This happens in both the stationary and moving positions the passenger side's warning system does light up, but there is no ringing sound made to let the driver know that a vehicle is in the driver's blind spot. This happens in the moving condition.

- Phoenix, AZ, USA